en	Ticket escalation warning notification
nl	Ticket escalatie waarschuwing notificatie

en	Ticket service update notification
nl	Ticket service update melding

en	You will receive a notification if a ticket's service is changed to one of your "My Services".
nl	U ontvangt een melding als de service van een ticket is gewijzigd in een van uw 'Mijn services'.

en	Appointment reminder notification

en	You will receive a notification each time a reminder time is reached for one of your appointments.

en	Ticket email delivery failure notification
nl	Foutmelding bij het versturen van de e-mail over dit ticket

en	Error during AJAX communication. Status: %s, Error: %s

en	This window must be called from compose window.

en	Add all
nl	Alles toevoegen

en	An item with this name is already present.
nl	Er bestaat al een item met deze naam.

en	This item still contains sub items. Are you sure you want to remove this item including its sub items?
nl	Dit item bevat sub-items. Weet u zeker dat u dit item inclusief subitems wilt verwijderen?

en	More

en	Less

en	Press Ctrl+C (Cmd+C) to copy to clipboard

en	Delete this Attachment

en	Deleting attachment...

en	There was an error deleting the attachment. Please check the logs for more information.

en	Attachment was deleted successfully.

en	Do you really want to delete this dynamic field? ALL associated data will be LOST!
nl	Wilt u dit veld definitief verwijderen? Alle data in dit veld wordt ook verwijderd!

en	Delete field
nl	Verwijder veld

en	Deleting the field and its data. This may take a while...
nl	Dit veld en al zijn data word verwijderd. Dit kan even duren....

en	Remove this dynamic field

en	Remove selection
nl	Selectie verwijderen

en	Do you really want to delete this generic agent job?

en	Delete this Event Trigger
nl	Verwijder deze event trigger.

en	Duplicate event.
nl	Dupliceer event.

en	This event is already attached to the job, Please use a different one.
nl	Dit event is al gekoppeld aan deze taak. Kies een andere.

en	An error occurred during communication.
nl	Er is een fout opgetreden tijdens de communicatie.

en	Request Details
nl	Details verzoek

en	Request Details for Communication ID

en	Show or hide the content.
nl	Toon of verberg de inhoud.

en	Clear debug log
nl	Leeg debug-log.

en	Delete error handling module

en	It is not possible to add a new event trigger because the event is not set.

en	Delete this Invoker
nl	Verwijder deze invoker

en	Sorry, the only existing condition can't be removed.

en	Sorry, the only existing field can't be removed.

en	Delete conditions

en	Mapping for Key %s

en	Mapping for Key

en	Delete this Key Mapping
nl	Verwijder sleutelkoppeling

en	Delete this Operation
nl	Verwijder deze operatie

en	Clone web service
nl	Kloon webservice

en	Delete operation
nl	Verwijder operatie

en	Delete invoker
nl	Verwijder invoker

en	WARNING: When you change the name of the group 'admin', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.
nl	WAARSCHUWING: Als u de naam van de groep 'admin'aanpast voordat u de bijbehorende wijzigingen in de Systeemconfiguratie heeft aangebracht, zult u geen beheer-permissies meer hebben in OTRS. Als dit gebeurt, moet u de naam van de groep aanpassen met een SQL statement.

en	Delete this Mail Account

en	Deleting the mail account and its data. This may take a while...

en	Do you really want to delete this notification language?
nl	Weet u zeker dat u de taal van deze melding wilt verwijderen?

en	Do you really want to delete this notification?
nl	Wenst u deze melding te verwijderen?

en	Do you really want to delete this key?

en	There is a package upgrade process running, click here to see status information about the upgrade progress.

en	A package upgrade was recently finished. Click here to see the results.

en	No response from get package upgrade result.

en	Update all packages

en	Dismiss

en	Update All Packages

en	No response from package upgrade all.

en	Currently not possible

en	This is currently disabled because of an ongoing package upgrade.

en	This option is currently disabled because the OTRS Daemon is not running.

en	Are you sure you want to update all installed packages?

en	No response from get package upgrade run status.

en	Delete this PostMasterFilter

en	Deleting the postmaster filter and its data. This may take a while...

en	Remove Entity from canvas
nl	Verwijder van canvas

en	No TransitionActions assigned.
nl	Geen transitie-acties toegewezen.

en	No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.
nl	Er zijn nog geen dialogen toegewezen. Kies een dialoog uit de lijst en sleep deze hiernaartoe.

en	This Activity cannot be deleted because it is the Start Activity.
nl	Deze activiteit kan niet worden verwijderd omdat het de start-activiteit is.

en	Remove the Transition from this Process
nl	Verwijder deze transitie uit dit proces

en	As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?
nl	Als u deze knop of link gebruikt, verlaat u dit scherm en de huidige staat wordt automatisch opgeslagen. Wilt u doorgaan?

en	Delete Entity
nl	Verwijderen

en	This Activity is already used in the Process. You cannot add it twice!
nl	Deze activiteit wordt al gebruikt in dit proces. U kunt het niet tweemaal gebruiken.

en	Error during AJAX communication

en	An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.
nl	Een niet-verbonden transitie is al op de canvas geplaatst. Verbindt deze transitie alvorens een nieuwe transitie te plaatsen.

en	This Transition is already used for this Activity. You cannot use it twice!
nl	Deze transitie wordt al gebruikt in deze activiteit. U kunt het niet tweemaal gebruiken.

en	This TransitionAction is already used in this Path. You cannot use it twice!
nl	Deze transitie-actie wordt al gebruikt in dit pad. U kunt het niet tweemaal gebruiken.

en	Hide EntityIDs
nl	Verberg ID's

en	Edit Field Details
nl	Bewerk veld-details

en	Customer interface does not support articles not visible for customers.

en	Sorry, the only existing parameter can't be removed.

en	Do you really want to delete this certificate?

en	Sending Update...
nl	Update versturen...

en	Support Data information was successfully sent.
nl	Support Data is succesvol verstuurd

en	Was not possible to send Support Data information.
nl	Het was niet mogelijk om Support Data te versturen.

en	Update Result
nl	Update Resultaat

en	Generating...
nl	Genereren...

en	It was not possible to generate the Support Bundle.
nl	Het was niet mogelijk om de Support Bundel te genereren

en	Generate Result
nl	Genereer Resultaat

en	Support Bundle
nl	Support Bundel

en	The mail could not be sent
nl	De mail kon niet verzonden woden.

en	It is not possible to set this entry to invalid. All affected configuration settings have to be changed beforehand.

en	Cannot proceed

en	Update manually

en	You can either have the affected settings updated automatically to reflect the changes you just made or do it on your own by pressing 'update manually'.

en	Save and update automatically

en	Don't save, update manually

en	The item you're currently viewing is part of a not-yet-deployed configuration setting, which makes it impossible to edit it in its current state. Please wait until the setting has been deployed. If you're unsure what to do next, please contact your system administrator.

en	Loading...
nl	Bezig met laden...

en	Search the System Configuration

en	Please enter at least one search word to find anything.

en	Unfortunately deploying is currently not possible, maybe because another agent is already deploying. Please try again later.

en	Deploy

en	The deployment is already running.

en	Deployment successful. You're being redirected...

en	There was an error. Please save all settings you are editing and check the logs for more information.

en	Reset option is required!

en	By restoring this deployment all settings will be reverted to the value they had at the time of the deployment. Do you really want to continue?

en	Keys with values can't be renamed. Please remove this key/value pair instead and re-add it afterwards.

en	Unlock setting.

en	Do you really want to delete this scheduled system maintenance?
nl	Weet je zeker dat u dit systeemonderhoud wilt verwijderen?

en	Delete this Template

en	Deleting the template and its data. This may take a while...

en	Jump

en	Timeline Month

en	Timeline Week

en	Timeline Day

en	Previous
nl	Vorige

en	Resources

en	Su
nl	zo

en	Mo
nl	ma

en	Tu
nl	di

en	We
nl	wo

en	Th
nl	do

en	Fr
nl	vr

en	Sa
nl	za

en	This is a repeating appointment

en	Would you like to edit just this occurrence or all occurrences?

en	All occurrences

en	Just this occurrence

en	Too many active calendars

en	Please either turn some off first or increase the limit in configuration.

en	Restore default settings

en	Are you sure you want to delete this appointment? This operation cannot be undone.

en	First select a customer user, then select a customer ID to assign to this ticket.

en	Duplicated entry
nl	Dubbel adres

en	It is going to be deleted from the field, please try again.
nl	Het wordt verwijderd van dit veld, probeer opnieuw.

en	Please enter at least one search value or * to find anything.
nl	Geef één of meerdere tekens of een wildcard als * op om een zoekopdracht uit te voeren.

en	Information about the OTRS Daemon
nl	Informatie over de OTRS Daemon

en	Please check the fields marked as red for valid inputs.
nl	Bekijk de waarden in de als rood gemarkeerde velden.

en	month
nl	maand

en	Remove active filters for this widget.
nl	Verwijder actieve filters voor dit widget.

en	Please wait...

en	Searching for linkable objects. This may take a while...

en	Do you really want to delete this link?

en	Are you using a browser plugin like AdBlock or AdBlockPlus? This can cause several issues and we highly recommend you to add an exception for this domain.

en	Do not show this warning again.

en	Sorry, but you can't disable all methods for notifications marked as mandatory.
nl	Helaas, maar je kun niet alle methoden voor notificatie markeren als verplicht.

en	Sorry, but you can't disable all methods for this notification.
nl	Helaas is het niet mogelijk om alle methodes voor deze notificatie uit te zetten.

en	Please note that at least one of the settings you have changed requires a page reload. Click here to reload the current screen.

en	An unknown error occurred. Please contact the administrator.

en	Switch to desktop mode
nl	Omschakelen naar desktop weergave

en	Please remove the following words from your search as they cannot be searched for:
nl	Verwijder de volgende woorden van je zoekactie omdat daar niet op gezocht kan worden:

en	Generate

en	This element has children elements and can currently not be removed.

en	Do you really want to delete this statistic?
nl	Weet u zeker dat u deze rapportage wilt verwijderen?

en	Select a customer ID to assign to this ticket

en	Do you really want to continue?
nl	Weet je zeker dat je door wil gaan?

en	...and %s more

en	...show less

en	Add new draft

en	Delete draft

en	There are no more drafts available.

en	It was not possible to delete this draft.

en	Article filter
nl	Filter interacties

en	Apply
nl	Toepassen

en	Event Type Filter
nl	Gebeurtenis type filter

en	Slide the navigation bar
nl	Schuif de navigaiebalk

en	Please turn off Compatibility Mode in Internet Explorer!
nl	Zet a.u.b. Compatibility Mode in Internet Explorer uit!

en	Find out more

en	Switch to mobile mode
nl	Omschakelen naar weergave voor telefoons / tablets

en	Error: Browser Check failed!

en	Reload page

en	Reload page (%ss)

en	Namespace %s could not be initialized, because %s could not be found.

en	An error occurred! Please check the browser error log for more details!

en	One or more errors occurred!
nl	Een of meerdere problemen zijn opgetreden.

en	Mail check successful.
nl	Mail controle gelukt.

en	Error in the mail settings. Please correct and try again.
nl	Fout in de mailinstellingen. Corrigeer ze en probeer nog eens.

en	Open this node in a new window

en	Please add values for all keys before saving the setting.

en	The key must not be empty.

en	A key with this name ('%s') already exists.

en	Do you really want to revert this setting to its historical value?

en	Open date selection
nl	Open datumkiezer

en	Invalid date (need a future date)!
nl	Ongeldig (datum kan niet in verleden zijn).

en	Invalid date (need a past date)!
nl	Ongeldige datum (heb een datum in het verleden nodig!)

en	Not available
nl	Niet beschikbaar

en	and %s more...
nl	en nog %s meer...

en	Show current selection

en	Current selection

en	Clear all
nl	Alles weghalen

en	Filters

en	Clear search
nl	Verwijder zoekactie

en	If you now leave this page, all open popup windows will be closed, too!
nl	Als u deze pagina verlaat worden alle openstaande popup-vensters ook gesloten.

en	A popup of this screen is already open. Do you want to close it and load this one instead?
nl	Er is al een popup open voor dit ticket. Wilt u deze sluiten en de nieuwe laden?

en	Could not open popup window. Please disable any popup blockers for this application.
nl	Kan geen popup openen. Schakel popup blockers uit voor deze website.

en	Ascending sort applied,

en	Descending sort applied,

en	No sort applied,

en	sorting is disabled

en	activate to apply an ascending sort

en	activate to apply a descending sort

en	activate to remove the sort

en	Remove the filter

en	There are currently no elements available to select from.
nl	Er zijn nu geen elementen beschikbaar om te kiezen.

en	Please only select one file for upload.

en	Sorry, you can only upload one file here.

en	Sorry, you can only upload %s files.

en	Please only select at most %s files for upload.

en	The following files are not allowed to be uploaded: %s

en	The following files exceed the maximum allowed size per file of %s and were not uploaded: %s

en	The following files were already uploaded and have not been uploaded again: %s

en	No space left for the following files: %s

en	Available space %s of %s.

en	Upload information

en	An unknown error occurred when deleting the attachment. Please try again. If the error persists, please contact your system administrator.

en	yes
nl	ja

en	no
nl	nee

en	This is %s

en	Complex %s with %s arguments

en	No Data Available.

en	Grouped
nl	Gegroepeerd

en	Stacked
nl	Gestapeld

en	Stream

en	Expanded
nl	Uitgebreid

en	Dear Customer, Unfortunately we could not detect a valid ticket number in your subject, so this email can't be processed. Please create a new ticket via the customer panel. Thanks for your help! Your Helpdesk Team
nl	Beste Klant, Helaas konden we geen geldig ticket nummer vinden in uw onderwerp, dus deze e-mail kan niet worden verwerkt. Maak een nieuw ticket aan via het klant portaal. Bedankt voor uw belangstelling. Het Helpdesk Team

en	(work units)
nl	(werk eenheden)

en	2 minutes
nl	2 minuten

en	5 minutes
nl	5 minuten

en	7 minutes
nl	7 minuten

en	"Slim" skin which tries to save screen space for power users.

en	%s

en	(UserLogin) Firstname Lastname
nl	(Loginnaam) Voornaam Achternaam

en	(UserLogin) Lastname Firstname
nl	(Loginnaam) Achternaam Voornaam

en	(UserLogin) Lastname, Firstname
nl	(Loginnaam) Achternaam, Voornaam

en	*** out of office until %s (%s d left) ***

en	0 - Disabled

en	1 - Available

en	1 - Enabled

en	10 Minutes

en	100 (Expert)

en	15 Minutes

en	2 - Enabled and required

en	2 - Enabled and shown by default

en	2 - Enabled by default

en	2 Minutes

en	200 (Advanced)

en	30 Minutes

en	300 (Beginner)

en	5 Minutes

en	A TicketWatcher Module.

en	A Website
nl	Een website

en	A list of dynamic fields that are merged into the main ticket during a merge operation. Only dynamic fields that are empty in the main ticket will be set.
nl	Een lijst met dynamische velden die worden samengevoegd in het hoofdticket gedurende de samenvoeg actie. Alleen lege velden dynamische velden in het main ticket worden gevuld.

en	A picture
nl	Een afbeelding

en	ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).
nl	ACL module staat alleen toe dat ouder tickets worden gesloten wanneer alle kinderen zijn gesloten ("Status" toont welke statussen niet beschikbaar zijn voor het ouder ticket totdat alle kind tickets zijn gesloten)

en	Access Control Lists (ACL)

en	AccountedTime

en	Activates a blinking mechanism of the queue that contains the oldest ticket.
nl	Activeert een knipper mechanisme van de wachtrij met het oudste ticket.

en	Activates lost password feature for agents, in the agent interface.
nl	Activeert "wachtwoord vergeten" functionaliteit voor agents in de agent interface.

en	Activates lost password feature for customers.
nl	Activeert wachtwood vergeten functionaliteit voor alle klanten.

en	Activates support for customer and customer user groups.

en	Activates the article filter in the zoom view to specify which articles should be shown.
nl	Activeert het artikel filter in de zoom weergave om te bepalen welke artikelen moeten worden weergegeven.

en	Activates the available themes on the system. Value 1 means active, 0 means inactive.
nl	Activeert de beschikbare themas op het systeem. Waarde 1 betekent actief, waarde 0 betekent niet actief.

en	Activates the ticket archive system search in the customer interface.
nl	Staat klanten toe om in gearchiveerde tickets te zoeken.

en	Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.
nl	Activeert het ticket archief systeem, tickets worden uit de dagelijkse scope gehouden wat het systeem versnelt. Om te zoeken op deze ticket moet dit specifiek worden aangegeven in het zoekscherm.

en	Activates time accounting.
nl	Activeert tijd registratie.

en	ActivityID

en	Add a note to this ticket
nl	Voeg een notitie toe aan dit ticket

en	Add an inbound phone call to this ticket
nl	Voeg een binnenkomend telefoongesprek toe aan dit ticket.

en	Add an outbound phone call to this ticket
nl	Voeg een uitgaand telefoongesprek toe aan dit ticket.

en	Added %s time unit(s), for a total of %s time unit(s).

en	Added email. %s
nl	E-mail toegevoegd. %s

en	Added follow-up to ticket [%s]. %s

en	Added link to ticket "%s".
nl	Koppeling naar "%s" toegevoegd.

en	Added note (%s).

en	Added phone call from customer.

en	Added phone call to customer.

en	Added subscription for user "%s".

en	Added system request (%s).

en	Added web request from customer.

en	Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.
nl	Voegt een achtervoegsel met het eigenlijke jaar en maand toe aan het OTRS logbestand. Er wordt een logbestand gemaakt voor elke maand.

en	Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won't be added if the article type is email-internal.
nl	Voeg klant e-mail adressen toe aan de ontvangers in het ticket maak scherm van de agent interface. De adressen worden niet toegevoegd wanneer het artikel van het type email-internal is.

en	Adds the one time vacation days for the indicated calendar.

en	Adds the one time vacation days.

en	Adds the permanent vacation days for the indicated calendar.

en	Adds the permanent vacation days.

en	Admin
nl	Beheer

en	Admin Area.

en	Admin Notification
nl	Melding van de beheerder

en	Admin area navigation for the agent interface.

en	Admin modules overview.

en	Admin.

en	Administration
nl	Administratie

en	Agent Customer Search

en	Agent Customer Search.

en	Agent Name

en	Agent Name + FromSeparator + System Address Display Name

en	Agent Preferences.

en	Agent Statistics.

en	Agent User Search

en	Agent User Search.

en	Agent interface article notification module to check PGP.
nl	Agent interface melding module om PGP te controleren.

en	Agent interface article notification module to check S/MIME.
nl	Agent interface melding module om S/MIME te controleren.

en	Agent interface module to access CIC search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access fulltext search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access search profiles via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.
nl	Agent interface module om binnenkomence emails te controleren in de Ticket-Zoom-Weergave wanneer de S/MIME-sleutel beschikbaar en ingeschakeld is.

en	Agent interface notification module to see the number of locked tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets an agent is responsible for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets in My Services. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	AgentTicketZoom widget that displays a table of objects linked to the ticket.

en	AgentTicketZoom widget that displays customer information for the ticket in the side bar.

en	AgentTicketZoom widget that displays ticket data in the side bar.

en	Agents ↔ Groups

en	Agents ↔ Roles
nl	Behandelaars ↔ Rollen

en	All CustomerIDs of a customer user.

en	All attachments (OTRS Business Solution™)

en	All customer users of a CustomerID
nl	Alle klanten accounts van een CustomerID

en	All escalated tickets
nl	Alle geëscaleerde tickets

en	All new tickets, these tickets have not been worked on yet
nl	Alle nieuwe tickets. Aan deze tickets is nog niet gewerkt

en	All open tickets, these tickets have already been worked on.
nl	Alle open tickets. Aan deze tickets is al gewerkt.

en	All tickets with a reminder set where the reminder date has been reached
nl	Alle tickets met een herinnering waarbij het herinnermoment is bereikt

en	Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
nl	Staat het toe om notities toe te voegen in het "sluit ticket" scherm van de agent interface. Kan worden overschreven door Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
nl	Staat toe om notities toe te voegen in het vrije tekst scherm van de agent interface. Kan worden overschreven door Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
nl	Staat het toe om notities toe te voegen in het notitie scherm van de agent interface. Kan worden overschreven door Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
nl	Staat het toe om notities toe te voegen in het eigenaar scherm van een bekeken ticket in de agent interface. Kan worden overschreven door Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
nl	Staat het toe om notities toe te voegen in het ticket wacht op scherm van een bekeken ticket in de agent interface. Kan worden overschreven door Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
nl	Staat het toe om notities toe te voegen in het prioriteit scherm van een bekeken ticket in de agent interface. Kan worden overschreven door Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
nl	Staat het toe om notities toe te voegen in het ticket verantwoodelijke scherm van de agent interface. Kan worden overschreven door Ticket::Frontend::NeedAccountedTime.

en	Allows agents to exchange the axis of a stat if they generate one.
nl	Staat agent toe om de as van een statistiek te delen wanneer ze er een gemaakt hebben.

en	Allows agents to generate individual-related stats.
nl	Staat agent toe om individue gerelateerde statistieken te maken.

en	Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).
nl	Staat het toe om te kiezen tussen het tonen van bijlagen van een ticket in de browser (inline) of hem alleen downloadbaar te maken (attachment)

en	Allows choosing the next compose state for customer tickets in the customer interface.
nl	Staat het toe om de volgende "compose" status voor klant ticket te kiezen in de klant interface.

en	Allows customers to change the ticket priority in the customer interface.
nl	Staat klanten toe om de prioriteit aan te passen van een ticket in de klant weergave.

en	Allows customers to set the ticket SLA in the customer interface.
nl	Staat klanten toe om de SLA van een ticket aan te passen in de klant weergave.

en	Allows customers to set the ticket priority in the customer interface.
nl	Staat klanten toe om de prioriteit van een ticket aan te passen in de klant interface.

en	Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.

en	Allows customers to set the ticket service in the customer interface.
nl	Staat klanten toe om de ticket service te kiezen in de klant weergave.

en	Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.

en	Allows default services to be selected also for non existing customers.
nl	Staat toe om standaard services te selecteren voor niet bestaande klanten.

en	Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).
nl	Staat het toe om services en SLA's voor tickets te specificeren (e.g. email, desktop, netwerk, ...), en escalatie attributen voor SLA's (als ticket service/SLA feature is ingeschakeld).

en	Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows generic agent to execute custom command line scripts.

en	Allows generic agent to execute custom modules.

en	Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).

en	Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).

en	Allows invalid agents to generate individual-related stats.

en	Allows the administrators to login as other customers, via the customer user administration panel.
nl	Hiermee kunnen beheerders inloggen als andere klanten via het gebruikerspaneel voor klanten.

en	Allows the administrators to login as other users, via the users administration panel.

en	Allows to save current work as draft in the close ticket screen of the agent interface.

en	Allows to save current work as draft in the email outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket compose screen of the agent interface.

en	Allows to save current work as draft in the ticket forward screen of the agent interface.

en	Allows to save current work as draft in the ticket free text screen of the agent interface.

en	Allows to save current work as draft in the ticket move screen of the agent interface.

en	Allows to save current work as draft in the ticket note screen of the agent interface.

en	Allows to save current work as draft in the ticket owner screen of the agent interface.

en	Allows to save current work as draft in the ticket pending screen of the agent interface.

en	Allows to save current work as draft in the ticket phone inbound screen of the agent interface.

en	Allows to save current work as draft in the ticket phone outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket priority screen of the agent interface.

en	Allows to save current work as draft in the ticket responsible screen of the agent interface.

en	Allows to set a new ticket state in the move ticket screen of the agent interface.

en	Always show RichText if available

en	Answer
nl	Antwoord

en	Appointment Calendar overview page.

en	Appointment Notifications

en	Appointment calendar event module that prepares notification entries for appointments.

en	Appointment calendar event module that updates the ticket with data from ticket appointment.

en	Appointment edit screen.

en	Appointment list

en	Appointment list.

en	Appointment notifications

en	Appointments

en	Arabic (Saudi Arabia)
nl	Arabisch (Saudi Arabië)

en	ArticleTree
nl	Interactie-boom

en	Attachment Name
nl	Bijlage naam

en	Automated line break in text messages after x number of chars.

en	Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.

en	Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.

en	Automatically lock and set owner to current Agent after selecting for an Bulk Action.

en	Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.

en	Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.

en	Avatar

en	Balanced white skin by Felix Niklas (slim version).

en	Balanced white skin by Felix Niklas.

en	Based on global RichText setting

en	Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.

en	Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.

en	Bounced to "%s".
nl	Gebounced naar "%s".

en	Bulgarian

en	Bulk Action
nl	Bulk actie

en	CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).

en	CSV Separator
nl	CSV scheidingsteken

en	Cache time in seconds for agent authentication in the GenericInterface.

en	Cache time in seconds for customer authentication in the GenericInterface.

en	Cache time in seconds for the DB ACL backend.

en	Cache time in seconds for the DB process backend.

en	Cache time in seconds for the SSL certificate attributes.

en	Cache time in seconds for the ticket process navigation bar output module.

en	Cache time in seconds for the web service config backend.

en	Calendar manage screen.

en	Catalan

en	Change password
nl	Wachtwoord wijzigen

en	Change queue!
nl	Verander wachtrij.

en	Change the customer for this ticket
nl	Wijzig de klant voor dit ticket

en	Change the free fields for this ticket
nl	Wijzig de vrije velden voor dit ticket

en	Change the owner for this ticket
nl	Wijzig de eigenaar van dit ticket

en	Change the priority for this ticket
nl	Wijzig de prioriteit voor dit ticket

en	Change the responsible for this ticket

en	Change your avatar image.
nl	Pas uw avatar afbeelding aan.

en	Change your password and more.

en	Changed SLA to "%s" (%s).

en	Changed archive state to "%s".

en	Changed customer to "%s".

en	Changed dynamic field %s from "%s" to "%s".

en	Changed owner to "%s" (%s).

en	Changed pending time to "%s".

en	Changed priority from "%s" (%s) to "%s" (%s).
nl	Prioriteit gewijzigd van "%s" (%s) naar "%s" (%s).

en	Changed queue to "%s" (%s) from "%s" (%s).

en	Changed responsible to "%s" (%s).

en	Changed service to "%s" (%s).

en	Changed state from "%s" to "%s".

en	Changed title from "%s" to "%s".

en	Changed type from "%s" (%s) to "%s" (%s).

en	Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.

en	Chat communication channel.

en	Checkbox

en	Checks for articles that needs to be updated in the article search index.

en	Checks for communication log entries to be deleted.

en	Checks for queued outgoing emails to be sent.

en	Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.

en	Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module.

en	Checks the SystemID in ticket number detection for follow-ups. If not enabled, SystemID will be changed after using the system.

en	Checks the availability of OTRS Business Solution™ for this system.

en	Checks the entitlement status of OTRS Business Solution™.

en	Child
nl	zoon

en	Chinese (Simplified)
nl	Chinees (Vereenvoudigd)

en	Chinese (Traditional)
nl	Chinees (Traditioneel)

en	Choose for which kind of appointment changes you want to receive notifications.

en	Choose for which kind of ticket changes you want to receive notifications. Please note that you can't completely disable notifications marked as mandatory.

en	Choose which notifications you'd like to receive.

en	Christmas Eve
nl	Kerstavond

en	Close
nl	Sluiten

en	Close this ticket
nl	Sluit dit ticket

en	Closed tickets (customer user)
nl	Gesloten tickets (klant gebruiker)

en	Closed tickets (customer)
nl	Gesloten tickets (klant)

en	Cloud Services
nl	Cloud Diensten

en	Cloud service admin module registration for the transport layer.

en	Collect support data for asynchronous plug-in modules.

en	Column ticket filters for Ticket Overviews type "Small".

en	Columns that can be filtered in the escalation view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the locked view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the queue view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the responsible view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the service view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the status view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the ticket search result view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the watch view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Comment for new history entries in the customer interface.

en	Comment2

en	Communication
nl	Communicatie

en	Communication & Notifications

en	Communication Log GUI

en	Communication log limit per page for Communication Log Overview.

en	CommunicationLog Overview Limit

en	Company Status
nl	Klantstatus

en	Company Tickets.
nl	Bedrijf tickets.

en	Company name which will be included in outgoing emails as an X-Header.

en	Compat module for AgentZoom to AgentTicketZoom.

en	Complex

en	Compose
nl	Maken

en	Configure Processes.
nl	Beheer processen

en	Configure and manage ACLs.
nl	Beheer ACLs.

en	Configure any additional readonly mirror databases that you want to use.

en	Configure sending of support data to OTRS Group for improved support.

en	Configure which screen should be shown after a new ticket has been created.

en	Configure your own log text for PGP.

en	Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".

en	Controls how to display the ticket history entries as readable values.

en	Controls if CustomerID is automatically copied from the sender address for unknown customers.

en	Controls if CustomerID is read-only in the agent interface.

en	Controls if customers have the ability to sort their tickets.

en	Controls if more than one from entry can be set in the new phone ticket in the agent interface.

en	Controls if the admin is allowed to import a saved system configuration in SysConfig.

en	Controls if the admin is allowed to make changes to the database via AdminSelectBox.

en	Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.

en	Controls if the ticket and article seen flags are removed when a ticket is archived.

en	Converts HTML mails into text messages.

en	Create New process ticket.

en	Create Ticket

en	Create a new calendar appointment linked to this ticket

en	Create and manage Service Level Agreements (SLAs).
nl	Aanmaken en beheren van Service Level Agreements (SLA's).

en	Create and manage agents.
nl	Aanmaken en beheren van behandelaars.

en	Create and manage appointment notifications.

en	Create and manage attachments.
nl	Aanmaken en beheren van bijlagen.

en	Create and manage calendars.

en	Create and manage customer users.
nl	Aanmaken en beheren van klanten.

en	Create and manage customers.
nl	Aanmaken en beheren van klanten.

en	Create and manage dynamic fields.
nl	Aanmaken en beheren van dynamische velden.

en	Create and manage groups.
nl	Aanmaken en beheren van groepen.

en	Create and manage queues.
nl	Aanmaken en beheren van wachtrijen.

en	Create and manage responses that are automatically sent.
nl	Aanmaken en beheren van teksten die automatisch naar de klant worden gestuurd.

en	Create and manage roles.
nl	Aanmaken en beheren van rollen.

en	Create and manage salutations.
nl	Aanmaken en beheren van aanheffen.

en	Create and manage services.
nl	Aanmaken en beheren van services.

en	Create and manage signatures.
nl	Aanmaken en beheren van handtekeningen.

en	Create and manage templates.
nl	Aanmaken en beheren van sjablonen.

en	Create and manage ticket notifications.

en	Create and manage ticket priorities.
nl	Aanmaken en beheren van prioriteiten.

en	Create and manage ticket states.
nl	Aanmaken en beheren van statussen.

en	Create and manage ticket types.
nl	Aanmaken en beheren van typen.

en	Create and manage web services.
nl	Aanmaken en beheren van webservices.

en	Create new Ticket.
nl	Maak een nieuw ticket.

en	Create new appointment.

en	Create new email ticket and send this out (outbound).

en	Create new email ticket.
nl	Maak een nieuw e-mail ticket.

en	Create new phone ticket (inbound).
nl	Maak een nieuw intern telefoon ticket.

en	Create new phone ticket.
nl	Maak een nieuw telefoon ticket.

en	Create new process ticket.

en	Create tickets.
nl	Maak nieuwe ticket.

en	Created ticket [%s] in "%s" with priority "%s" and state "%s".

en	Croatian

en	Custom RSS Feed

en	Custom RSS feed.

en	Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).

en	Customer Administration
nl	Beheer klanten

en	Customer Companies
nl	Bedrijven

en	Customer IDs

en	Customer Information Center Search.

en	Customer Information Center search.

en	Customer Information Center.

en	Customer Ticket Print Module.

en	Customer User Administration
nl	Beheer klant gebruikers

en	Customer User Information

en	Customer User Information Center Search.
nl	Zoeken in klant gebruikersinformatie.

en	Customer User Information Center search.
nl	Zoeken in klant gebruikersinformatie.

en	Customer User Information Center.
nl	Klant gebruiker informatie overzicht.

en	Customer Users ↔ Customers
nl	Klanten ↔ Bedrijven

en	Customer Users ↔ Groups
nl	Klanten ↔ Groepen

en	Customer Users ↔ Services
nl	Klanten ↔ Services

en	Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer preferences.

en	Customer ticket overview
nl	Klant ticket overview

en	Customer ticket search.

en	Customer ticket zoom

en	Customer user search

en	CustomerID search

en	CustomerName

en	CustomerUser

en	Customers ↔ Groups
nl	Bedrijven ↔ Groepen

en	Customizable stop words for fulltext index. These words will be removed from the search index.

en	Czech

en	Danish
nl	Deens

en	Dashboard overview.

en	Data used to export the search result in CSV format.

en	Date / Time
nl	Datum / tijd

en	Default (Slim)

en	Default ACL values for ticket actions.

en	Default ProcessManagement entity prefixes for entity IDs that are automatically generated.

en	Default agent name

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".

en	Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.

en	Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.

en	Default loop protection module.

en	Default queue ID used by the system in the agent interface.

en	Default skin for the agent interface (slim version).

en	Default skin for the agent interface.

en	Default skin for the customer interface.

en	Default ticket ID used by the system in the agent interface.

en	Default ticket ID used by the system in the customer interface.

en	Default value for NameX

en	Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js.

en	Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.

en	Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define the max depth of queues.

en	Define the queue comment 2.

en	Define the service comment 2.

en	Define the sla comment 2.

en	Define the start day of the week for the date picker for the indicated calendar.

en	Define the start day of the week for the date picker.

en	Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.

en	Define which columns are shown in the linked appointment widget (LinkObject::ViewMode = "complex"). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.

en	Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.

en	Defines a customer item, which generates a XING icon at the end of a customer info block.

en	Defines a customer item, which generates a google icon at the end of a customer info block.

en	Defines a customer item, which generates a google maps icon at the end of a customer info block.

en	Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter to collect CVE numbers from article texts in AgentTicketZoom. The results will be displayed in a meta box next to the article. Fill in URLPreview if you would like to see a preview when moving your mouse cursor above the link element. This could be the same URL as in URL, but also an alternate one. Please note that some websites deny being displayed within an iframe (e.g. Google) and thus won't work with the preview mode.

en	Defines a filter to process the text in the articles, in order to highlight predefined keywords.

en	Defines a permission context for customer to group assignment.

en	Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").

en	Defines a regular expression that filters all email addresses that should not be used in the application.

en	Defines a sleep time in microseconds between tickets while they are been processed by a job.

en	Defines a useful module to load specific user options or to display news.

en	Defines all the X-headers that should be scanned.

en	Defines all the languages that are available to the application. Specify only English names of languages here.
nl	Definieert alle talen die beschikbaar zijn voor de toepassing. Geef hier alleen Engelse namen van talen op.

en	Defines all the languages that are available to the application. Specify only native names of languages here.
nl	Definieert alle talen die beschikbaar zijn voor de toepassing. Geef hier alleen de native namen van talen op.

en	Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.

en	Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.

en	Defines all the parameters for this item in the customer preferences.

en	Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).

en	Defines all the parameters for this notification transport.

en	Defines all the possible stats output formats.

en	Defines an alternate URL, where the login link refers to.

en	Defines an alternate URL, where the logout link refers to.

en	Defines an alternate login URL for the customer panel..

en	Defines an alternate logout URL for the customer panel.

en	Defines an external link to the database of the customer (e.g. 'http://yourhost/customer.php?CID=[% Data.CustomerID %]' or '').

en	Defines an icon with link to the google map page of the current location in appointment edit screen.

en	Defines an overview module to show the address book view of a customer user list.

en	Defines available article actions for Chat articles.

en	Defines available article actions for Email articles.

en	Defines available article actions for Internal articles.

en	Defines available article actions for Phone articles.

en	Defines available article actions for invalid articles.

en	Defines available groups for the admin overview screen.

en	Defines chat communication channel.

en	Defines default headers for outgoing emails.

en	Defines email communication channel.

en	Defines from which ticket attributes the agent can select the result order.

en	Defines groups for preferences items.

en	Defines how many deployments the system should keep.

en	Defines how the From field from the emails (sent from answers and email tickets) should look like.

en	Defines if a pre-sorting by priority should be done in the queue view.

en	Defines if a pre-sorting by priority should be done in the service view.

en	Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email resend screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.
nl	Bepaalt of behandelaars zouden kunnen inloggen als ze geen gedeeld sleutel hebben opgeslagen in hun voorkeuren en daarmee geen gebruik maken van twee stappen authenticatie.

en	Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.
nl	Bepaalt of klanten zouden kunnen inloggen als ze geen gedeeld sleutel hebben opgeslagen in hun voorkeuren en daarmee geen gebruik maken van twee stappen authenticatie.

en	Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to 'Disable cloud services', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).

en	Defines if the first article should be displayed as expanded, that is visible for the related customer. If nothing defined, latest article will be expanded.

en	Defines if the message in the email outbound screen of the agent interface is visible for the customer by default.

en	Defines if the message in the email resend screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket compose screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket forward screen of the agent interface is visible for the customer by default.

en	Defines if the note in the close ticket screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket bulk screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket free text screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket note screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket owner screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket pending screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.

en	Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.

en	Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.

en	Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).

en	Defines if time accounting must be set to all tickets in bulk action.

en	Defines internal communication channel.

en	Defines out of office message template. Two string parameters (%s) available: end date and number of days left.

en	Defines phone communication channel.

en	Defines queues that's tickets are used for displaying as calendar events.

en	Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.

en	Defines the PostMaster header to be used on the filter for keeping the current state of the ticket.

en	Defines the URL CSS path.

en	Defines the URL base path of icons, CSS and Java Script.

en	Defines the URL image path of icons for navigation.

en	Defines the URL java script path.

en	Defines the URL rich text editor path.

en	Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.

en	Defines the agent preferences key where the shared secret key is stored.
nl	Definieert voor de behandelaar waar de gedeelde sleutel wordt opgeslagen.

en	Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.

en	Defines the body text for notification mails sent to agents, about new password.

en	Defines the body text for notification mails sent to agents, with token about new requested password.

en	Defines the body text for notification mails sent to customers, about new account.

en	Defines the body text for notification mails sent to customers, about new password.

en	Defines the body text for notification mails sent to customers, with token about new requested password.

en	Defines the body text for rejected emails.

en	Defines the calendar width in percent. Default is 95%.

en	Defines the column to store the keys for the preferences table.

en	Defines the config options for the autocompletion feature.

en	Defines the config parameters of this item, to be shown in the preferences view.

en	Defines the config parameters of this item, to be shown in the preferences view. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control). 'PasswordMaxLoginFailed' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the connections for http/ftp, via a proxy.

en	Defines the customer preferences key where the shared secret key is stored.
nl	Definieert voor de klanten waar de gedeelde sleutel wordt opgeslagen.

en	Defines the date input format used in forms (option or input fields).

en	Defines the default CSS used in rich text editors.

en	Defines the default agent name in the ticket zoom view of the customer interface.

en	Defines the default auto response type of the article for this operation.

en	Defines the default body of a note in the ticket free text screen of the agent interface.

en	Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix 'CustomerCompany_' must be added.

en	Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.

en	Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).
nl	Definieert de standaard front-endtaal. Alle mogelijke waarden worden bepaald door de beschikbare taalbestanden op het systeem (zie de volgende instelling).

en	Defines the default history type in the customer interface.

en	Defines the default maximum number of X-axis attributes for the time scale.

en	Defines the default maximum number of statistics per page on the overview screen.

en	Defines the default next state for a ticket after customer follow-up in the customer interface.

en	Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.

en	Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.

en	Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.

en	Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.

en	Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.

en	Defines the default next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.

en	Defines the default priority of new customer tickets in the customer interface.

en	Defines the default priority of new tickets.

en	Defines the default queue for new customer tickets in the customer interface.

en	Defines the default queue for new tickets in the agent interface.

en	Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).

en	Defines the default selection at the drop down menu for permissions (Form: Common Specification).

en	Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).

en	Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default sender type for tickets in the ticket zoom screen of the customer interface.

en	Defines the default shown ticket search attribute for ticket search screen (AllTickets/ArchivedTickets/NotArchivedTickets).

en	Defines the default shown ticket search attribute for ticket search screen.

en	Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case 'X', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: 'a text', Dropdown: '1', Date/Time: 'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;' and or 'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7';.

en	Defines the default sort criteria for all queues displayed in the queue view.

en	Defines the default sort criteria for all services displayed in the service view.

en	Defines the default sort order for all queues in the queue view, after priority sort.

en	Defines the default sort order for all services in the service view, after priority sort.

en	Defines the default state of new customer tickets in the customer interface.

en	Defines the default state of new tickets.

en	Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default subject of a note in the ticket free text screen of the agent interface.

en	Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.

en	Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.

en	Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the status view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.

en	Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.

en	Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket priority in the close ticket screen of the agent interface.

en	Defines the default ticket priority in the ticket bulk screen of the agent interface.

en	Defines the default ticket priority in the ticket free text screen of the agent interface.

en	Defines the default ticket priority in the ticket note screen of the agent interface.

en	Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket responsible screen of the agent interface.

en	Defines the default ticket type for new customer tickets in the customer interface.

en	Defines the default ticket type.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.

en	Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.

en	Defines the default viewable sender types of a ticket (default: customer).

en	Defines the default visibility of the article to customer for this operation.

en	Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.

en	Defines the dynamic fields that are used for displaying on calendar events.

en	Defines the event object types that will be handled via AdminAppointmentNotificationEvent.

en	Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be 'fetchmail', if it is different please use a symbolic link.

en	Defines the filter that processes the text in the articles, in order to highlight URLs.

en	Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).

en	Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.

en	Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer user for these groups).

en	Defines the groups every customer will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer for these groups).

en	Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

en	Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).

en	Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket free text screen action, which gets used for ticket history.

en	Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.

en	Defines the history comment for this operation, which gets used for ticket history in the agent interface.

en	Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket free text screen action, which gets used for ticket history.

en	Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.

en	Defines the history type for this operation, which gets used for ticket history in the agent interface.

en	Defines the hours and week days of the indicated calendar, to count the working time.

en	Defines the hours and week days to count the working time.

en	Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.

en	Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.

en	Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.

en	Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.

en	Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.

en	Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".

en	Defines the list of params that can be passed to ticket search function.

en	Defines the list of possible next actions on an error screen, a full path is required, then is possible to add external links if needed.

en	Defines the list of types for templates.

en	Defines the location to get online repository list for additional packages. The first available result will be used.

en	Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.

en	Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).

en	Defines the maximal valid time (in seconds) for a session id.

en	Defines the maximum number of affected tickets per job.

en	Defines the maximum number of pages per PDF file.

en	Defines the maximum number of quoted lines to be added to responses.

en	Defines the maximum number of tasks to be executed as the same time.

en	Defines the maximum size (in MB) of the log file.

en	Defines the maximum size in KiloByte of GenericInterface responses that get logged to the gi_debugger_entry_content table.

en	Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.

en	Defines the module that shows all the currently logged in agents in the agent interface.

en	Defines the module that shows all the currently logged in customers in the agent interface.

en	Defines the module that shows the currently logged in agents in the customer interface.

en	Defines the module that shows the currently logged in customers in the customer interface.

en	Defines the module to authenticate customers.

en	Defines the module to display a notification if cloud services are disabled.

en	Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.

en	Defines the module to display a notification in the agent interface if the OTRS Daemon is not running.

en	Defines the module to display a notification in the agent interface if the system configuration is out of sync.

en	Defines the module to display a notification in the agent interface, if the agent has not yet selected a time zone.

en	Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.

en	Defines the module to display a notification in the agent interface, if the agent is logged in while having system maintenance active.

en	Defines the module to display a notification in the agent interface, if the agent session limit prior warning is reached.

en	Defines the module to display a notification in the agent interface, if the installation of not verified packages is activated (only shown to admins).

en	Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn't work as admin).

en	Defines the module to display a notification in the agent interface, if there are invalid sysconfig settings deployed.

en	Defines the module to display a notification in the agent interface, if there are modified sysconfig settings that are not deployed yet.

en	Defines the module to display a notification in the customer interface, if the customer is logged in while having system maintenance active.

en	Defines the module to display a notification in the customer interface, if the customer user has not yet selected a time zone.

en	Defines the module to generate code for periodic page reloads.

en	Defines the module to send emails. "DoNotSendEmail" doesn't send emails at all. Any of the "SMTP" mechanisms use a specified (external) mailserver. "Sendmail" directly uses the sendmail binary of your operating system. "Test" doesn't send emails, but writes them to $OTRS_HOME/var/tmp/CacheFileStorable/EmailTest/ for testing purposes.

en	Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.

en	Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.

en	Defines the name of the column to store the data in the preferences table.

en	Defines the name of the column to store the user identifier in the preferences table.

en	Defines the name of the indicated calendar.

en	Defines the name of the key for customer sessions.

en	Defines the name of the session key. E.g. Session, SessionID or OTRS.

en	Defines the name of the table where the user preferences are stored.

en	Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.

en	Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.

en	Defines the next possible states after sending a message in the email outbound screen of the agent interface.

en	Defines the next possible states for customer tickets in the customer interface.

en	Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.

en	Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.

en	Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.

en	Defines the next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the number of character per line used in case an HTML article preview replacement on TemplateGenerator for EventNotifications.

en	Defines the number of days to keep the daemon log files.

en	Defines the number of header fields in frontend modules for add and update postmaster filters. It can be up to 99 fields.

en	Defines the number of hours a communication will be stored, whichever its status.

en	Defines the number of hours a successful communication will be stored.

en	Defines the parameters for the customer preferences table.

en	Defines the parameters for the dashboard backend. "Cmd" is used to specify command with parameters. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).

en	Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.

en	Defines the path and TTF-File to handle bold italic proportional font in PDF documents.

en	Defines the path and TTF-File to handle bold monospaced font in PDF documents.

en	Defines the path and TTF-File to handle bold proportional font in PDF documents.

en	Defines the path and TTF-File to handle italic monospaced font in PDF documents.

en	Defines the path and TTF-File to handle italic proportional font in PDF documents.

en	Defines the path and TTF-File to handle monospaced font in PDF documents.

en	Defines the path and TTF-File to handle proportional font in PDF documents.

en	Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.

en	Defines the path to PGP binary.

en	Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = '/var/lib/wwwrun';).

en	Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).

en	Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).

en	Defines the postmaster default queue.

en	Defines the priority in which the information is logged and presented.

en	Defines the recipient target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "System address" displays all system addresses) in the agent interface.

en	Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" shows only the queues which are assigned to system addresses) in the customer interface.

en	Defines the required permission to show a ticket in the escalation view of the agent interface.

en	Defines the search limit for the stats.

en	Defines the search parameters for the AgentCustomerUserAddressBook screen. With the setting 'CustomerTicketTextField' the values for the recipient field can be specified.

en	Defines the sender for rejected emails.

en	Defines the separator between the agents real name and the given queue email address.

en	Defines the shown columns and the position in the AgentCustomerUserAddressBook result screen.

en	Defines the shown links in the footer area of the customer and public interface of this OTRS system. The value in "Key" is the external URL, the value in "Content" is the shown label.

en	Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.

en	Defines the standard size of PDF pages.

en	Defines the state of a ticket if it gets a follow-up and the ticket was already closed.

en	Defines the state of a ticket if it gets a follow-up.

en	Defines the state type of the reminder for pending tickets.

en	Defines the subject for notification mails sent to agents, about new password.

en	Defines the subject for notification mails sent to agents, with token about new requested password.

en	Defines the subject for notification mails sent to customers, about new account.

en	Defines the subject for notification mails sent to customers, about new password.

en	Defines the subject for notification mails sent to customers, with token about new requested password.

en	Defines the subject for rejected emails.

en	Defines the system administrator's email address. It will be displayed in the error screens of the application.

en	Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).

en	Defines the target attribute in the link to external customer database. E.g. 'AsPopup PopupType_TicketAction'.

en	Defines the target attribute in the link to external customer database. E.g. 'target="cdb"'.

en	Defines the ticket appointment type backend for ticket dynamic field date time.

en	Defines the ticket appointment type backend for ticket escalation time.

en	Defines the ticket appointment type backend for ticket pending time.

en	Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.

en	Defines the ticket plugin for calendar appointments.

en	Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.

en	Defines the timeout (in seconds, minimum is 20 seconds) for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the two-factor module to authenticate agents.

en	Defines the two-factor module to authenticate customers.

en	Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server's settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.

en	Defines the used character for plaintext email quotes in the ticket compose screen of the agent interface. If this is empty or inactive, original emails will not be quoted but appended to the response.

en	Defines the user identifier for the customer panel.

en	Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).

en	Defines the users avatar. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the valid state types for a ticket. If a ticket is in a state which have any state type from this setting, this ticket will be considered as open, otherwise as closed.

en	Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used.

en	Defines the viewable locks of a ticket. NOTE: When you change this setting, make sure to delete the cache in order to use the new value. Default: unlock, tmp_lock.

en	Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

en	Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).

en	Defines time in minutes since last modification for drafts of specified type before they are considered expired.

en	Defines whether to index archived tickets for fulltext searches.

en	Defines which article sender types should be shown in the preview of a ticket.

en	Defines which items are available for 'Action' in third level of the ACL structure.

en	Defines which items are available in first level of the ACL structure.

en	Defines which items are available in second level of the ACL structure.

en	Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.

en	Defines, which tickets of which ticket state types should not be listed in linked ticket lists.

en	Delete expired cache from core modules.

en	Delete expired loader cache weekly (Sunday mornings).

en	Delete expired sessions.

en	Delete expired ticket draft entries.

en	Delete expired upload cache hourly.

en	Delete this ticket
nl	Verwijder dit ticket

en	Deleted link to ticket "%s".
nl	Koppeling naar "%s" verwijderd.

en	Deletes a session if the session id is used with an invalid remote IP address.

en	Deletes requested sessions if they have timed out.

en	Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.

en	Deploy and manage OTRS Business Solution™.

en	Detached

en	Determines if a button to delete a link should be displayed next to each link in each zoom mask.

en	Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.

en	Determines if the statistics module may generate ticket lists.

en	Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.

en	Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.

en	Determines the next possible ticket states, for process tickets in the agent interface.

en	Determines the next possible ticket states, for process tickets in the customer interface.

en	Determines the next screen after new customer ticket in the customer interface.

en	Determines the next screen after the follow-up screen of a zoomed ticket in the customer interface.

en	Determines the next screen after the ticket is moved. LastScreenOverview will return the last overview screen (e.g. search results, queueview, dashboard). TicketZoom will return to the TicketZoom.

en	Determines the possible states for pending tickets that changed state after reaching time limit.

en	Determines the strings that will be shown as recipient (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the recipient.

en	Determines the strings that will be shown as recipient (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the recipient.

en	Determines the way the linked objects are displayed in each zoom mask.

en	Determines which options will be valid of the recipient (phone ticket) and the sender (email ticket) in the agent interface.

en	Determines which queues will be valid for ticket's recepients in the customer interface.

en	Disable HTTP header "Content-Security-Policy" to allow loading of external script contents. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!

en	Disable HTTP header "X-Frame-Options: SAMEORIGIN" to allow OTRS to be included as an IFrame in other websites. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!

en	Disable autocomplete in the login screen.

en	Disable cloud services

en	Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be enabled).

en	Disables the redirection to the last screen overview / dashboard after a ticket is closed.

en	Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.

en	Display a warning and prevent search when using stop words within fulltext search.

en	Display communication log entries.

en	Display settings to override defaults for Process Tickets.

en	Displays the accounted time for an article in the ticket zoom view.

en	Displays the number of all tickets with the same CustomerID as current ticket in the ticket zoom view.

en	Down
nl	Beneden

en	Dropdown

en	Dutch

en	Dutch stop words for fulltext index. These words will be removed from the search index.

en	Dynamic Fields Checkbox Backend GUI

en	Dynamic Fields Date Time Backend GUI

en	Dynamic Fields Drop-down Backend GUI

en	Dynamic Fields GUI

en	Dynamic Fields Multiselect Backend GUI

en	Dynamic Fields Overview Limit

en	Dynamic Fields Text Backend GUI

en	Dynamic Fields used to export the search result in CSV format.

en	Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: 'Key => My Group', 'Content: Name_X, NameY'.

en	Dynamic fields limit per page for Dynamic Fields Overview.

en	Dynamic fields options shown in the ticket message screen of the customer interface. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.

en	Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface.

en	Dynamic fields shown in the email outbound screen of the agent interface.

en	Dynamic fields shown in the process widget in ticket zoom screen of the agent interface.

en	Dynamic fields shown in the sidebar of the ticket zoom screen of the agent interface.

en	Dynamic fields shown in the ticket close screen of the agent interface.

en	Dynamic fields shown in the ticket compose screen of the agent interface.

en	Dynamic fields shown in the ticket email screen of the agent interface.

en	Dynamic fields shown in the ticket forward screen of the agent interface.

en	Dynamic fields shown in the ticket free text screen of the agent interface.

en	Dynamic fields shown in the ticket medium format overview screen of the agent interface.

en	Dynamic fields shown in the ticket move screen of the agent interface.

en	Dynamic fields shown in the ticket note screen of the agent interface.

en	Dynamic fields shown in the ticket overview screen of the customer interface.

en	Dynamic fields shown in the ticket owner screen of the agent interface.

en	Dynamic fields shown in the ticket pending screen of the agent interface.

en	Dynamic fields shown in the ticket phone inbound screen of the agent interface.

en	Dynamic fields shown in the ticket phone outbound screen of the agent interface.

en	Dynamic fields shown in the ticket phone screen of the agent interface.

en	Dynamic fields shown in the ticket preview format overview screen of the agent interface.

en	Dynamic fields shown in the ticket print screen of the agent interface.

en	Dynamic fields shown in the ticket print screen of the customer interface.

en	Dynamic fields shown in the ticket priority screen of the agent interface.

en	Dynamic fields shown in the ticket responsible screen of the agent interface.

en	Dynamic fields shown in the ticket search overview results screen of the customer interface.

en	Dynamic fields shown in the ticket search screen of the agent interface.

en	Dynamic fields shown in the ticket search screen of the customer interface.

en	Dynamic fields shown in the ticket small format overview screen of the agent interface.

en	Dynamic fields shown in the ticket zoom screen of the customer interface.

en	DynamicField

en	DynamicField backend registration.

en	DynamicField object registration.

en	DynamicField_%s

en	E-Mail Outbound

en	Edit Customer Companies.

en	Edit Customer Users.

en	Edit appointment

en	Edit customer company
nl	Bedrijf aanpassen

en	Email Addresses
nl	E-mailadressen

en	Email Outbound

en	Email Resend

en	Email communication channel.

en	Enable highlighting queues based on ticket age.

en	Enable keep-alive connection header for SOAP responses.

en	Enable this if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.

en	Enabled filters.

en	Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.

en	Enables S/MIME support.

en	Enables customers to create their own accounts.

en	Enables fetch S/MIME from CustomerUser backend support.

en	Enables file upload in the package manager frontend.

en	Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!

en	Enables or disables the debug mode over frontend interface.

en	Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.

en	Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.

en	Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).

en	Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.

en	Enables ticket bulk action feature only for the listed groups.

en	Enables ticket responsible feature, to keep track of a specific ticket.

en	Enables ticket type feature.

en	Enables ticket watcher feature only for the listed groups.

en	English (Canada)
nl	Engels (Canada)

en	English (United Kingdom)
nl	Engels (Verenigd Koninkrijk)

en	English (United States)
nl	Engels (Verenigde Staten)

en	English stop words for fulltext index. These words will be removed from the search index.
nl	Engelse stopwoorden voor volledige text zoek index. Deze woorden worden verwijderd van de zoek index.

en	Enroll process for this ticket
nl	Inschrijfproces voor dit ticket

en	Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.

en	Escalated Tickets
nl	Geëscaleerde tickets

en	Escalation view
nl	Escalatieoverzicht

en	EscalationTime
nl	EscalatieTijd

en	Estonian
nl	Estlands

en	Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).

en	Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.

en	Event module that performs an update statement on TicketIndex to rename the queue name there if needed and if StaticDB is actually used.

en	Event module that updates customer company object name for dynamic fields.

en	Event module that updates customer user object name for dynamic fields.

en	Event module that updates customer user search profiles if login changes.

en	Event module that updates customer user service membership if login changes.

en	Event module that updates customer users after an update of the Customer.

en	Event module that updates tickets after an update of the Customer User.

en	Event module that updates tickets after an update of the Customer.

en	Events Ticket Calendar
nl	Gebeurtenissen Ticket Kalender

en	Example package autoload configuration.

en	Execute SQL statements.
nl	Voer SQL statements uit op de database.

en	Executes a custom command or module. Note: if module is used, function is required.

en	Executes follow-up checks on In-Reply-To or References headers for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on OTRS Header 'X-OTRS-Bounce'.

en	Executes follow-up checks on attachment contents for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on email body for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on the raw source email for mails that don't have a ticket number in the subject.

en	Exports the whole article tree in search result (it can affect the system performance).

en	External

en	External Link

en	Fetch emails via fetchmail (using SSL).
nl	Haal e-mails op via fetchmail (met gebruik van SSL).

en	Fetch emails via fetchmail.
nl	Haal e-mails op via fetchmail.

en	Fetch incoming emails from configured mail accounts.
nl	Haal binnenkomende e-mails op van ingestelde mail accounts.

en	Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".

en	File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.

en	Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
nl	Filter voor het debuggen van ACLs. Extra ticket attributen kunnen worden toegevoegd in het format: <OTRS_TICKET_Attribute>, bijvoorbeeld <OTRS_TICKET_Priority>.

en	Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
nl	Filter voor het debuggen van Transities. Extra ticket attributen kunnen worden toegevoegd in het format: <OTRS_TICKET_Attribute>, bijvoorbeeld <OTRS_TICKET_Priority>.

en	Filter incoming emails.
nl	Filter inkomende e-mails.

en	Finnish
nl	Fins

en	First Christmas Day
nl	Eerste Kerstdag

en	First Queue
nl	Eerste Wachtrij

en	First response time
nl	Eerste responstijd

en	FirstLock
nl	EersteLock

en	FirstResponse
nl	EersteAntwoord

en	FirstResponseDiffInMin
nl	EersteAntwoordVerschilInMin

en	FirstResponseInMin
nl	EersteAntwoordInMin

en	Firstname Lastname
nl	Voornaam Achternaam

en	Firstname Lastname (UserLogin)
nl	Voornaam Achternaam (Loginnaam)

en	For these state types the ticket numbers are striked through in the link table.

en	Force the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.

en	Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).
nl	dwingt codering af van uitgaande e-mails (7bit|8bit|quoted-printable|base64).

en	Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.

en	Forces to unlock tickets after being moved to another queue.
nl	Dwingt om tickets vrij te geven wanneer ze naar een nieuwe wachtrij worden verplaatst.

en	Forwarded to "%s".
nl	Doorgestuurd aan "%s".

en	Free Fields
nl	Vrije invulvelden

en	French
nl	Frans

en	French (Canada)
nl	Frans (Canada)

en	French stop words for fulltext index. These words will be removed from the search index.

en	Frontend

en	Frontend module registration (disable AgentTicketService link if Ticket Service feature is not used).

en	Frontend module registration (disable company link if no company feature is used).

en	Frontend module registration (disable ticket processes screen if no process available) for Customer.

en	Frontend module registration (disable ticket processes screen if no process available).

en	Frontend module registration (show personal favorites as sub navigation items of 'Admin').

en	Frontend module registration for the agent interface.

en	Frontend module registration for the customer interface.

en	Frontend module registration for the public interface.

en	Full value
nl	Volledige waarde

en	Fulltext index regex filters to remove parts of the text.
nl	Volledige tekst reguliere expressie om bepaalde gedeelten van de tekst te verwijderen.

en	Fulltext search
nl	Volledige tekst zoekactie

en	Galician
nl	Galicische

en	General ticket data shown in the ticket overviews (fall-back). Note that TicketNumber can not be disabled, because it is necessary.

en	Generate dashboard statistics.
nl	Genereer dashboard statistieken.

en	Generic Info module.

en	GenericAgent
nl	Automatische taken

en	GenericInterface Debugger GUI

en	GenericInterface ErrorHandling GUI

en	GenericInterface Invoker Event GUI

en	GenericInterface Invoker GUI

en	GenericInterface Operation GUI

en	GenericInterface TransportHTTPREST GUI

en	GenericInterface TransportHTTPSOAP GUI

en	GenericInterface Web Service GUI

en	GenericInterface Web Service History GUI

en	GenericInterface Web Service Mapping GUI

en	GenericInterface module registration for an error handling module.

en	GenericInterface module registration for the invoker layer.

en	GenericInterface module registration for the mapping layer.

en	GenericInterface module registration for the operation layer.

en	GenericInterface module registration for the transport layer.

en	German

en	German stop words for fulltext index. These words will be removed from the search index.

en	Gives customer users group based access to tickets from customer users of the same customer (ticket CustomerID is a CustomerID of the customer user).

en	Gives end users the possibility to override the separator character for CSV files, defined in the translation files. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Global Search Module.

en	Go to dashboard!
nl	Ga naar het dashboard!

en	Good PGP signature.
nl	Nieuwe handtekening

en	Google Authenticator

en	Graph: Bar Chart

en	Graph: Line Chart

en	Graph: Stacked Area Chart

en	Greek
nl	Grieks

en	Hebrew
nl	Hebreeuws

en	Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). It will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild".

en	High Contrast
nl	Hoog Contrast

en	High contrast skin for visually impaired users.
nl	Hoog contrast thema voor gebruikers met een visuele beperking.

en	Hindi

en	Hungarian
nl	Hongaars

en	If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, kan hier een database driver worden aangegeven (normaal wordt autodetectie gebruikt).

en	If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, kan hier een wachtwoord worden aangegeven om mee te verbinden met de klanttabel.

en	If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, kan hier een gebruikersnaam worden ingevoerd om te verbinden met de klanttabel.

en	If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, moet hier de DSN voor de verbinding met de klant worden ingevoerd.

en	If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, moet hier de kolomnaam voor het klant wachtwoord worden opgegeven

en	If "DB" was selected for Customer::AuthModule, the encryption type of passwords must be specified.

en	If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, moet hier de kolomnaam worden opgegeven van de unieke naam van de klant.

en	If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, moet hier de tabel met klantgegevens worden opgegeven.

en	If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.
nl	Als "DB" is geselecteerd voor Customer::AuthModule, moet hier de table worden opgegeven waar sessiegegevens worden opgeslagen.

en	If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.
nl	Als "FS" is geselecteerd voor Customer::AuthModule, moet hier een map worden opgegeven waar sessiegegevens worden opgeslagen.

en	If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.
nl	Als "HTTPBasicAuth" is geselecteerd voor Customer::AuthModule, kun je hier (met behulp van een Reg Exp) gedeelten van REMOTE_USER verwijderen (om domeinen aan het einde te verwijderen). RegExp-opmerking, $1 wordt de nieuwe loginnaam.

en	If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\\user to user).

en	If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.
nl	Als "LDAP" is geselecteerd voor Customer::AuthModule en je wil een achtervoegsel toevoegen aan elke klantnaam, kun je dat hier aangeven, bijvoorbeeld wanneer je alleen de gebruikersnaam wil typen en in de LDAP de gebruiker staat als gebruiker@domein.

en	If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.

en	If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.

en	If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.

en	If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.

en	If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.

en	If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.

en	If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.

en	If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.

en	If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.

en	If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.

en	If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).

en	If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.

en	If "Radius" was selected for Customer::AuthModule, the radius host must be specified.

en	If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.

en	If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.

en	If "SysLog" was selected for LogModule, a special log facility can be specified.

en	If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.

en	If "bcrypt" was selected for CryptType, use cost specified here for bcrypt hashing. Currently max. supported cost value is 31.

en	If "file" was selected for LogModule, a logfile must be specified. If the file doesn't exist, it will be created by the system.

en	If active, none of the regular expressions may match the user's email address to allow registration.

en	If active, one of the regular expressions has to match the user's email address to allow registration.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.

en	If enabled debugging information for ACLs is logged.

en	If enabled debugging information for transitions is logged.

en	If enabled the daemon will redirect the standard error stream to a log file.

en	If enabled the daemon will redirect the standard output stream to a log file.

en	If enabled the daemon will use this directory to create its PID files. Note: Please stop the daemon before any change and use this setting only if <$OTRSHome>/var/run/ can not be used.

en	If enabled, OTRS will deliver all CSS files in minified form.

en	If enabled, OTRS will deliver all JavaScript files in minified form.

en	If enabled, TicketPhone and TicketEmail will be open in new windows.

en	If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails. NOTE: If you change this option, please make sure to delete the cache.

en	If enabled, the cache data be held in memory.

en	If enabled, the cache data will be stored in cache backend.

en	If enabled, the customer can search for tickets in all services (regardless what services are assigned to the customer).

en	If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.
nl	Indien geactiveerd worden de verschillende overzichten (Dashboard, vergrendelde tickets, wachtrijoverzicht) automatisch ververst na de ingestelde tijd.

en	If enabled, the first level of the main menu opens on mouse hover (instead of click only).

en	If enabled, users that haven't selected a time zone yet will be notified to do so. Note: Notification will not be shown if (1) user has not yet selected a time zone and (2) OTRSTimeZone and UserDefaultTimeZone do match and (3) are not set to UTC.

en	If no SendmailNotificationEnvelopeFrom is specified, this setting makes it possible to use the email's from address instead of an empty envelope sender (required in certain mail server configurations).

en	If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty (unless SendmailNotificationEnvelopeFrom::FallbackToEmailFrom is set).

en	If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.

en	If this option is enabled, tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is not enabled, no autoresponses will be sent.

en	If this regex matches, no message will be send by the autoresponder.

en	If this setting is enabled, it is possible to install packages which are not verified by OTRS Group. These packages could threaten your whole system!

en	If this setting is enabled, local modifications will not be highlighted as errors in the package manager and support data collector.

en	If you're going to be out of office, you may wish to let other users know by setting the exact dates of your absence.
nl	Als u langere tijd afwezig bent kunt u hier de gebruikers precies laten weten wanneer u afwezig bent.

en	Ignore system sender article types (e. g. auto responses or email notifications) to be flagged as 'Unread Article' in AgentTicketZoom or expanded automatically in Large view screens.

en	Import appointments screen.

en	Include tickets of subqueues per default when selecting a queue.

en	Include unknown customers in ticket filter.

en	Includes article create times in the ticket search of the agent interface.

en	Incoming Phone Call.
nl	Inkomend telefoongesprek

en	IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the command "bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild" for initial index creation.

en	Indicates if a bounce e-mail should always be treated as normal follow-up.

en	Indonesian

en	Inline

en	Input

en	Interface language
nl	Interface taal

en	Internal communication channel.

en	International Workers' Day
nl	Dag van de Arbeid

en	It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.

en	It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.

en	It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.

en	It was not possible to check the PGP signature, this may be caused by a missing public key or an unsupported algorithm.

en	Italian

en	Italian stop words for fulltext index. These words will be removed from the search index.

en	Ivory

en	Ivory (Slim)

en	Japanese
nl	Japans

en	JavaScript function for the search frontend.

en	Korean

en	Language
nl	Taal

en	Large
nl	Groot

en	Last Screen Overview

en	Last customer subject

en	Lastname Firstname

en	Lastname Firstname (UserLogin)
nl	Achternaam Voornaam (Loginnaam)

en	Lastname, Firstname
nl	Achternaam, Voornaam

en	Lastname, Firstname (UserLogin)
nl	Achternaam, Voornaam (Loginnaam)

en	LastnameFirstname
nl	AchternaamVoornaam

en	Latvian

en	Left

en	Link Object
nl	Koppel object

en	Link Object.
nl	Koppel Object

en	Link agents to groups.
nl	Koppel behandelaars aan groepen.

en	Link agents to roles.
nl	Koppel behandelaars aan rollen.

en	Link customer users to customers.
nl	Koppel klanten aan bedrijven.

en	Link customer users to groups.
nl	Koppel klanten aan groepen.

en	Link customer users to services.
nl	Koppel klanten aan services.

en	Link customers to groups.
nl	Koppel bedrijven aan groepen.

en	Link queues to auto responses.
nl	Koppel wachtrijen aan automatische antwoorden.

en	Link roles to groups.
nl	Koppel rollen aan groepen.

en	Link templates to attachments.
nl	Koppel sjablonen aan bijlagen.

en	Link templates to queues.
nl	Koppel sjablonen aan wachtrijen.

en	Link this ticket to other objects
nl	Koppel dit ticket aan andere objecten

en	Links 2 tickets with a "Normal" type link.
nl	Koppelt twee tickets met een "Normaal"-type koppeling.

en	Links 2 tickets with a "ParentChild" type link.
nl	Koppelt twee tickets met een "vader - zoon"-type koppeling.

en	Links appointments and tickets with a "Normal" type link.
nl	Koppelt afspraken en tickets met een "Normaal"-type koppeling.

en	List of CSS files to always be loaded for the agent interface.

en	List of CSS files to always be loaded for the customer interface.

en	List of JS files to always be loaded for the agent interface.

en	List of JS files to always be loaded for the customer interface.

en	List of all CustomerCompany events to be displayed in the GUI.

en	List of all CustomerUser events to be displayed in the GUI.

en	List of all DynamicField events to be displayed in the GUI.

en	List of all LinkObject events to be displayed in the GUI.

en	List of all Package events to be displayed in the GUI.

en	List of all appointment events to be displayed in the GUI.

en	List of all article events to be displayed in the GUI.

en	List of all calendar events to be displayed in the GUI.

en	List of all queue events to be displayed in the GUI.

en	List of all ticket events to be displayed in the GUI.

en	List of colors in hexadecimal RGB which will be available for selection during calendar creation. Make sure the colors are dark enough so white text can be overlayed on them.

en	List of default Standard Templates which are assigned automatically to new Queues upon creation.
nl	Lijst van standaard sjablonen die automatisch gekoppeld worden bij het aanmaken van een wachtrij.

en	List of responsive CSS files to always be loaded for the agent interface.

en	List of responsive CSS files to always be loaded for the customer interface.

en	List view

en	Lithuanian

en	Loader module registration for the agent interface.

en	Loader module registration for the customer interface.

en	Lock / unlock this ticket

en	Locked Tickets
nl	Vergrendelde tickets

en	Locked Tickets.
nl	Vergrendelde Tickets.

en	Locked ticket.
nl	Ticket vergrendeld.

en	Logged in users.
nl	Ingelogde gebruikers.

en	Logged-In Users
nl	Ingelogde gebruikers.

en	Logout of customer panel.
nl	Uitloggen van het klantpaneel.

en	Look into a ticket!
nl	Bekijk dit ticket.

en	Loop protection: no auto-response sent to "%s".

en	Macedonian

en	Mail Accounts

en	MailQueue configuration settings.

en	Main menu item registration.

en	Main menu registration.

en	Makes the application block external content loading.

en	Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.

en	Makes the application check the syntax of email addresses.

en	Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.

en	Malay

en	Manage OTRS Group cloud services.
nl	Beheer OTRS Group cloud diensten.

en	Manage PGP keys for email encryption.
nl	Beheer PGP-sleutels voor encryptie van e-mail.

en	Manage POP3 or IMAP accounts to fetch email from.
nl	Beheer POP3 of IMAP accounts om e-mail op te halen en om te zetten naar tickets.

en	Manage S/MIME certificates for email encryption.
nl	Beheer S/MIME certificaten voor encryptie van e-mail.

en	Manage System Configuration Deployments.

en	Manage different calendars.

en	Manage existing sessions.
nl	Beheer sessies van klanten en gebruikers.

en	Manage support data.
nl	Beheer support gegevens.

en	Manage system registration.
nl	Beheer systeemregistratie.

en	Manage tasks triggered by event or time based execution.
nl	Beheer van taken op basis van events of tijdschema's

en	Mark as Spam!
nl	Markeer als spam

en	Mark this ticket as junk!
nl	Markeer het ticket als junk!

en	Max size (in characters) of the customer information table (phone and email) in the compose screen.

en	Max size (in rows) of the informed agents box in the agent interface.

en	Max size (in rows) of the involved agents box in the agent interface.

en	Max size of the subjects in an email reply and in some overview screens.

en	Maximal auto email responses to own email-address a day (Loop-Protection).

en	Maximal auto email responses to own email-address a day, configurable by email address (Loop-Protection).

en	Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).

en	Maximum Number of a calendar shown in a dropdown.

en	Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.

en	Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.

en	Maximum number of active calendars in overview screens. Please note that large number of active calendars can have a performance impact on your server by making too much simultaneous calls.

en	Maximum number of tickets to be displayed in the result of a search in the agent interface.

en	Maximum number of tickets to be displayed in the result of a search in the customer interface.

en	Maximum number of tickets to be displayed in the result of this operation.

en	Maximum size (in characters) of the customer information table in the ticket zoom view.

en	Medium
nl	Middel

en	Merge this ticket and all articles into another ticket

en	Merged Ticket (%s/%s) to (%s/%s).

en	Merged Ticket <OTRS_TICKET> to <OTRS_MERGE_TO_TICKET>.

en	Minute
nl	Minuut

en	Miscellaneous
nl	Diversen

en	Module for To-selection in new ticket screen in the customer interface.

en	Module to check if a incoming e-mail message is bounce.

en	Module to check if arrived emails should be marked as internal (because of original forwarded internal email). IsVisibleForCustomer and SenderType define the values for the arrived email/article.

en	Module to check the group permissions for customer access to tickets.

en	Module to check the group permissions for the access to tickets.

en	Module to compose signed messages (PGP or S/MIME).

en	Module to define the email security options to use (PGP or S/MIME).

en	Module to encrypt composed messages (PGP or S/MIME).

en	Module to fetch customer users SMIME certificates of incoming messages.

en	Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.

en	Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => '(.+?)@.+?', and use () as [***] in Set =>.

en	Module to filter encrypted bodies of incoming messages.

en	Module to generate accounted time ticket statistics.

en	Module to generate html OpenSearch profile for short ticket search in the agent interface.

en	Module to generate html OpenSearch profile for short ticket search in the customer interface.

en	Module to generate ticket solution and response time statistics.

en	Module to generate ticket statistics.
nl	Module om ticket statistieken te genereren.

en	Module to grant access if the CustomerID of the customer has necessary group permissions.

en	Module to grant access if the CustomerID of the ticket matches the CustomerID of the customer.

en	Module to grant access if the CustomerUserID of the ticket matches the CustomerUserID of the customer.

en	Module to grant access to any agent that has been involved in a ticket in the past (based on ticket history entries).

en	Module to grant access to the agent responsible of a ticket.

en	Module to grant access to the creator of a ticket.

en	Module to grant access to the owner of a ticket.

en	Module to grant access to the watcher agents of a ticket.

en	Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).

en	Module to use database filter storage.

en	Module used to detect if attachments are present.

en	Multiselect

en	My Queues
nl	Mijn wachtrijen

en	My Services
nl	Mijn Diensten

en	My Tickets.
nl	Mijn tickets

en	Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.

en	Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.

en	NameX
nl	NaamX

en	New Ticket
nl	Nieuw ticket

en	New Tickets
nl	Nieuwe tickets

en	New Window
nl	Nieuw Venster

en	New Year's Day
nl	Nieuwjaarsdag

en	New Year's Eve
nl	Oudjaarsdag

en	New process ticket
nl	Nieuw proces-ticket

en	News about OTRS releases!
nl	Nieuws over OTRS versies!

en	News about OTRS.
nl	Nieuws over OTRS.

en	Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.

en	No public key found.
nl	Geen tickets gevonden.

en	No valid OpenPGP data found.
nl	Geen tickets gevonden.

en	None
nl	Geen

en	Norwegian

en	Notification Settings
nl	Notificatievoorkeuren

en	Notified about response time escalation.

en	Notified about solution time escalation.

en	Notified about update time escalation.

en	Number of displayed tickets
nl	Aantal weergegeven tickets

en	Number of lines (per ticket) that are shown by the search utility in the agent interface.

en	Number of tickets to be displayed in each page of a search result in the agent interface.

en	Number of tickets to be displayed in each page of a search result in the customer interface.

en	Number of tickets to be displayed in each page.

en	OTRS Group Services
nl	OTRS Group diensten

en	OTRS News
nl	OTRS Nieuws

en	OTRS can use one or more readonly mirror databases for expensive operations like fulltext search or statistics generation. Here you can specify the DSN for the first mirror database.

en	OTRS doesn't support recurring Appointments without end date or number of iterations. During import process, it might happen that ICS file contains such Appointments. Instead, system creates all Appointments in the past, plus Appointments for the next N months (120 months/10 years by default).

en	Open an external link!

en	Open tickets (customer user)
nl	Open tickets (klant gebruiker)

en	Open tickets (customer)
nl	Open tickets (klant)

en	Option
nl	Optie

en	Optional queue limitation for the CreatorCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the InvolvedCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the OwnerCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the ResponsibleCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Other Customers
nl	Andere Klanten

en	Out Of Office
nl	Afwezig

en	Out Of Office Time
nl	Afwezigheid

en	Out of Office users.

en	Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.

en	Overview Escalated Tickets.
nl	Overzicht geëscaleerde tickets.

en	Overview Refresh Time
nl	Verversingsinterval overzichten

en	Overview of all Tickets per assigned Queue.

en	Overview of all appointments.
nl	Overzicht van alle afspraken.

en	Overview of all escalated tickets.
nl	Overzicht van alle geëscaleerde tickets.

en	Overview of all open Tickets.
nl	Overzicht van alle openstaande tickets

en	Overview of all open tickets.
nl	Overzicht van alle openstaande tickets.

en	Overview of customer tickets.
nl	Overzicht van alle klanttickets.

en	PGP Key
nl	PGP Sleutel

en	PGP Key Management
nl	PGP sleutel beheer

en	PGP Keys
nl	PGP Sleutels

en	Package event module file a scheduler task for update registration.

en	Parameters for the CreateNextMask object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the CustomQueue object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the CustomService object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the RefreshTime object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the column filters of the small ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the dashboard backend of the customer company information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer id list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer id status widget of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer user information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer user list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the queue overview widget of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "QueuePermissionGroup" is not mandatory, queues are only listed if they belong to this permission group if you enable it. "States" is a list of states, the key is the sort order of the state in the widget. "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the running process tickets overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket events calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the upcoming events widget of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the pages (in which the communication log entries are shown) of the communication log overview.

en	Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the medium ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the small ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the ticket preview overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters of the example SLA attribute Comment2.

en	Parameters of the example queue attribute Comment2.

en	Parameters of the example service attribute Comment2.

en	Parent
nl	vader

en	ParentChild
nl	OuderKind

en	Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).

en	Pending time

en	People
nl	Personen

en	Performs the configured action for each event (as an Invoker) for each configured web service.

en	Permitted width for compose email windows.

en	Permitted width for compose note windows.

en	Persian

en	Phone Call Inbound
nl	Inkomend telefoongesprek

en	Phone Call Outbound
nl	Uitgaand telefoongesprek

en	Phone Call.
nl	Telefoongesprek.

en	Phone call
nl	Telefoongesprek

en	Phone communication channel.

en	Phone-Ticket
nl	Telefoon ticket

en	Picture Upload
nl	Afbeelding upload

en	Picture upload module.
nl	Afbeelding upload module.

en	Picture-Upload
nl	Afbeelding-upload

en	Plugin search

en	Plugin search module for autocomplete.

en	Polish

en	Portuguese

en	Portuguese (Brasil)

en	PostMaster Filters
nl	E-mail filters

en	PostMaster Mail Accounts
nl	E-mail accounts

en	Print this ticket
nl	Print dit ticket

en	Priorities
nl	Prioriteiten

en	Process Management Activity Dialog GUI
nl	Procesbeheer dialoog

en	Process Management Activity GUI
nl	Procesbeheer activiteit

en	Process Management Path GUI
nl	Procesbeheer pad

en	Process Management Transition Action GUI
nl	Procesbeheer transitie-actie

en	Process Management Transition GUI
nl	Procesbeheer transitie

en	Process Ticket.

en	Process pending tickets.

en	ProcessID

en	Processes & Automation
nl	Processen & Automatisering

en	Product News
nl	Productnieuws

en	Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).

en	Provides a matrix overview of the tickets per state per queue

en	Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.

en	Public Calendar
nl	Publieke Kalender

en	Public calendar.
nl	Publieke kalender.

en	Queue view
nl	Wachtrijoverzicht

en	Queues ↔ Auto Responses
nl	Wachtrijen ↔ Automatische antwoorden

en	Rebuild the ticket index for AgentTicketQueue.

en	Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the 'NumberRegExp' expression will be used as the ticket number value.

en	Refresh interval
nl	Interval

en	Registers a log module, that can be used to log communication related information.

en	Reminder Tickets
nl	Tickets met herinnering

en	Removed subscription for user "%s".

en	Removes old generic interface debug log entries created before the specified amount of days.

en	Removes old system configuration deployments (Sunday mornings).

en	Removes old ticket number counters (each 10 minutes).
nl	Verwijderd oude ticket nummer tellers (iedere 10 minuten).

en	Removes the ticket watcher information when a ticket is archived.

en	Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.

en	Replaces the original sender with current customer's email address on compose answer in the ticket compose screen of the agent interface.

en	Reports
nl	Rapporten

en	Reports (OTRS Business Solution™)
nl	Rapporten (OTRS Business Solution™)

en	Reprocess mails from spool directory that could not be imported in the first place.

en	Required permissions to change the customer of a ticket in the agent interface.

en	Required permissions to use the close ticket screen in the agent interface.

en	Required permissions to use the email outbound screen in the agent interface.

en	Required permissions to use the email resend screen in the agent interface.

en	Required permissions to use the ticket bounce screen in the agent interface.

en	Required permissions to use the ticket compose screen in the agent interface.

en	Required permissions to use the ticket forward screen in the agent interface.

en	Required permissions to use the ticket free text screen in the agent interface.

en	Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket note screen in the agent interface.

en	Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket phone inbound screen in the agent interface.

en	Required permissions to use the ticket phone outbound screen in the agent interface.

en	Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket responsible screen in the agent interface.

en	Resend Ticket Email.
nl	Ticket e-mail opnieuw versturen.

en	Resent email to "%s".

en	Resets and unlocks the owner of a ticket if it was moved to another queue.

en	Resource Overview (OTRS Business Solution™)

en	Responsible Tickets
nl	Verantwoordelijke tickets

en	Responsible Tickets.
nl	Verantwoordelijke tickets.

en	Restores a ticket from the archive (only if the event is a state change to any open available state).

en	Retains all services in listings even if they are children of invalid elements.

en	Right

en	Roles ↔ Groups
nl	Rollen ↔ Groepen

en	Romanian

en	Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").

en	Running Process Tickets

en	Runs an initial wildcard search of the existing customer company when accessing the AdminCustomerCompany module.

en	Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.

en	Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.
nl	Voert het systeem uit in de "Demo" -modus. Indien ingeschakeld kunnen behandelaars voorkeuren wijzigen, taal en thema instellen via de webinterface van de behandelaar. Deze wijzigingen zijn alleen geldig voor de huidige sessie. Het is niet mogelijk voor behandelaars om hun wachtwoorden te wijzigen.

en	Russian

en	S/MIME Certificates
nl	S/MIME Certificaten

en	SMS

en	SMS (Short Message Service)

en	Salutations
nl	Aanheffen

en	Sample command output

en	Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data. Note: Searching for attachment names is not supported when "FS" is used.

en	Schedule a maintenance period.
nl	Plan een nieuw systeem onderhoudstijdsvak.

en	Screen after new ticket
nl	Scherm na nieuw ticket

en	Search Customer
nl	Klanten zoeken

en	Search Ticket.

en	Search Tickets.

en	Search User
nl	Zoek behandelaar

en	Search backend default router.

en	Search backend router.

en	Search.

en	Second Christmas Day
nl	Tweede Kerstdag

en	Second Queue

en	Select after which period ticket overviews should refresh automatically.

en	Select how many tickets should be shown in overviews by default.

en	Select the main interface language.
nl	Selecteer uw standaard taal.

en	Select the separator character used in CSV files (stats and searches). If you don't select a separator here, the default separator for your language will be used.
nl	Selecteer het scheidingsteken voor CSV bestanden. Als u geen scheidingsteken kiest zal het standaard scheidingsteken voor uw taal gebruikt worden.

en	Select your frontend Theme.
nl	Kies uw thema

en	Select your personal time zone. All times will be displayed relative to this time zone.

en	Select your preferred layout for the software.

en	Select your preferred theme for OTRS.

en	Selects the cache backend to use.

en	Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.

en	Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535).

en	Send new outgoing mail from this ticket

en	Send notifications to users.
nl	Stuur berichten aan gebruikers.

en	Sender type for new tickets from the customer inteface.

en	Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).

en	Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.

en	Sends customer notifications just to the mapped customer.

en	Sends registration information to OTRS group.

en	Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).

en	Sends the notifications which are configured in the admin interface under "Ticket Notifications".

en	Sent "%s" notification to "%s" via "%s".

en	Sent auto follow-up to "%s".

en	Sent auto reject to "%s".

en	Sent auto reply to "%s".

en	Sent email to "%s".

en	Sent email to customer.

en	Sent notification to "%s".

en	Serbian Cyrillic

en	Serbian Latin

en	Service Level Agreements

en	Service view

en	ServiceView

en	Set a new password by filling in your current password and a new one.
nl	oer uw huidige wachtwoord ter verificatie om uw nieuwe wachtwoord vast te kunnen leggen.

en	Set sender email addresses for this system.
nl	Instellen van e-mailadressen gebruikt voor dit systeem.

en	Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.

en	Set the limit of tickets that will be executed on a single genericagent job execution.

en	Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.

en	Set the minimum log level. If you select 'error', just errors are logged. With 'debug' you get all logging messages. The order of log levels is: 'debug', 'info', 'notice' and 'error'.

en	Set this ticket to pending
nl	Zet dit ticket in de wacht

en	Sets if SLA must be selected by the agent.

en	Sets if SLA must be selected by the customer.

en	Sets if note must be filled in by the agent. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Sets if queue must be selected by the agent.

en	Sets if service must be selected by the agent.

en	Sets if service must be selected by the customer.

en	Sets if state must be selected by the agent.

en	Sets if ticket owner must be selected by the agent.

en	Sets if ticket responsible must be selected by the agent.

en	Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.

en	Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.

en	Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.

en	Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.

en	Sets the count of articles visible in preview mode of ticket overviews.

en	Sets the default article customer visibility for new email tickets in the agent interface.

en	Sets the default article customer visibility for new phone tickets in the agent interface.

en	Sets the default body text for notes added in the close ticket screen of the agent interface.

en	Sets the default body text for notes added in the ticket move screen of the agent interface.

en	Sets the default body text for notes added in the ticket note screen of the agent interface.

en	Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the default body text for notes added in the ticket responsible screen of the agent interface.

en	Sets the default error message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.

en	Sets the default link type of split tickets in the agent interface.

en	Sets the default link type of splitted tickets in the agent interface.

en	Sets the default message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.

en	Sets the default message for the notification is shown on a running system maintenance period.

en	Sets the default next state for new phone tickets in the agent interface.

en	Sets the default next ticket state, after the creation of an email ticket in the agent interface.

en	Sets the default note text for new telephone tickets. E.g 'New ticket via call' in the agent interface.

en	Sets the default priority for new email tickets in the agent interface.

en	Sets the default priority for new phone tickets in the agent interface.

en	Sets the default sender type for new email tickets in the agent interface.

en	Sets the default sender type for new phone ticket in the agent interface.

en	Sets the default subject for new email tickets (e.g. 'email Outbound') in the agent interface.

en	Sets the default subject for new phone tickets (e.g. 'Phone call') in the agent interface.

en	Sets the default subject for notes added in the close ticket screen of the agent interface.

en	Sets the default subject for notes added in the ticket move screen of the agent interface.

en	Sets the default subject for notes added in the ticket note screen of the agent interface.

en	Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the default subject for notes added in the ticket responsible screen of the agent interface.

en	Sets the default text for new email tickets in the agent interface.

en	Sets the inactivity time (in seconds) to pass before a session is killed and a user is logged out.

en	Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime before a prior warning will be visible for the logged in agents.

en	Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active customers within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active sessions per agent within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active sessions per customers within the timespan defined in SessionMaxIdleTime.

en	Sets the method PGP will use to sing and encrypt emails. Note Inline method is not compatible with RichText messages.

en	Sets the minimal ticket counter size if "AutoIncrement" was selected as TicketNumberGenerator. Default is 5, this means the counter starts from 10000.

en	Sets the minutes a notification is shown for notice about upcoming system maintenance period.

en	Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).
nl	Bepaalt het aantal gels dat wordt weergegeven in tekstberichten (zoals het aantal regels in QueueZoom)

en	Sets the options for PGP binary.
nl	Bepaalt de opties voor de PGP binaries

en	Sets the password for private PGP key.
nl	Het wachtwoord van de PGP privésleutel

en	Sets the prefered time units (e.g. work units, hours, minutes).

en	Sets the preferred digest to be used for PGP binary.

en	Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.

en	Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket responsible screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the close ticket screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket note screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.

en	Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the state of a ticket in the close ticket screen of the agent interface.

en	Sets the state of a ticket in the ticket bulk screen of the agent interface.

en	Sets the state of a ticket in the ticket free text screen of the agent interface.

en	Sets the state of a ticket in the ticket note screen of the agent interface.

en	Sets the state of a ticket in the ticket responsible screen of the agent interface.

en	Sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the stats hook.

en	Sets the ticket owner in the close ticket screen of the agent interface.

en	Sets the ticket owner in the ticket bulk screen of the agent interface.

en	Sets the ticket owner in the ticket free text screen of the agent interface.

en	Sets the ticket owner in the ticket note screen of the agent interface.

en	Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the ticket owner in the ticket responsible screen of the agent interface.

en	Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket bulk screen of the agent interface.

en	Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the time zone being used internally by OTRS to e. g. store dates and times in the database. WARNING: This setting must not be changed once set and tickets or any other data containing date/time have been created.

en	Sets the time zone that will be assigned to newly created users and will be used for users that haven't yet set a time zone. This is the time zone being used as default to convert date and time between the OTRS time zone and the user's time zone.

en	Sets the timeout (in seconds) for http/ftp downloads.

en	Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".

en	Shared Secret
nl	Gedeelde sleutel

en	Show a responsible selection in phone and email tickets in the agent interface.

en	Show article as rich text even if rich text writing is disabled.

en	Show command line output.

en	Show queues even when only locked tickets are in.

en	Show the current owner in the customer interface.

en	Show the current queue in the customer interface.

en	Show the history for this ticket
nl	Toon de geschiedenis van dit ticket

en	Show the ticket history
nl	Toon de ticket-geschiedenis

en	Shows a count of attachments in the ticket zoom, if the article has attachments.

en	Shows a link in the menu for creating a calendar appointment linked to the ticket directly from the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a note in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to add a phone call inbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a phone call outbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the customer who requested the ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the owner of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the responsible agent of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to close a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to enroll a ticket into a process in the ticket zoom view of the agent interface.

en	Shows a link in the menu to go back in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.

en	Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to move a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to send an outbound email in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to set a ticket as junk in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.

en	Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.

en	Shows a link to download article attachments in the zoom view of the article in the agent interface.

en	Shows a link to see a zoomed email ticket in plain text.

en	Shows a link to set a ticket as junk in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.

en	Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).

en	Shows a teaser link in the menu for the ticket attachment view of OTRS Business Solution™.

en	Shows all both ro and rw queues in the queue view.

en	Shows all both ro and rw tickets in the service view.

en	Shows all open tickets (even if they are locked) in the escalation view of the agent interface.
nl	Toont alle geopende tickets (zelfs als deze zijn vergrendeld) in de escalatieweergave van de behandelaar.

en	Shows all the articles of the ticket (expanded) in the agent zoom view.

en	Shows all the articles of the ticket (expanded) in the customer zoom view.

en	Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).

en	Shows all the customer user identifiers in a multi-select field (not useful if you have a lot of customer user identifiers).

en	Shows an owner selection in phone and email tickets in the agent interface.

en	Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.

en	Shows either the last customer article's subject or the ticket title in the small format overview.

en	Shows existing parent/child queue lists in the system in the form of a tree or a list.

en	Shows information on how to start OTRS Daemon

en	Shows link to external page in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows the article head information in the agent zoom view.

en	Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.

en	Shows the customer user information (phone and email) in the compose screen.

en	Shows the enabled ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).

en	Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Shows the message of the day on login screen of the agent interface.

en	Shows the ticket history (reverse ordered) in the agent interface.

en	Shows the ticket priority options in the close ticket screen of the agent interface.

en	Shows the ticket priority options in the move ticket screen of the agent interface.

en	Shows the ticket priority options in the ticket bulk screen of the agent interface.

en	Shows the ticket priority options in the ticket free text screen of the agent interface.

en	Shows the ticket priority options in the ticket note screen of the agent interface.

en	Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows the ticket priority options in the ticket responsible screen of the agent interface.

en	Shows the title field in the close ticket screen of the agent interface.

en	Shows the title field in the ticket free text screen of the agent interface.

en	Shows the title field in the ticket note screen of the agent interface.

en	Shows the title field in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket responsible screen of the agent interface.

en	Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.

en	Shows time use complete description (days, hours, minutes), if enabled; or just first letter (d, h, m), if not enabled.

en	Signature data.
nl	Handtekening bijgewerkt.

en	Signatures
nl	Handtekeningen

en	Simple

en	Skin

en	Slovak

en	Slovenian

en	Small
nl	Klein

en	Software Package Manager.

en	Solution time

en	SolutionDiffInMin

en	SolutionInMin

en	Some description!

en	Some picture description!

en	Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.

en	Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the service view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the ServiceID for the key and 0 or 1 for value.

en	Spam

en	Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.

en	Spam Assassin example setup. Moves marked mails to spam queue.

en	Spanish

en	Spanish (Colombia)

en	Spanish (Mexico)

en	Spanish stop words for fulltext index. These words will be removed from the search index.

en	Specifies if an agent should receive email notification of his own actions.

en	Specifies the directory to store the data in, if "FS" was selected for ArticleStorage.

en	Specifies the directory where SSL certificates are stored.

en	Specifies the directory where private SSL certificates are stored.

en	Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address.

en	Specifies the email addresses to get notification messages from scheduler tasks.

en	Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.

en	Specifies the group where the user needs rw permissions so that they can edit other users preferences.

en	Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).

en	Specifies the order in which the firstname and the lastname of agents will be displayed.

en	Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).

en	Specifies the path of the file for the performance log.

en	Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.

en	Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.

en	Specifies the path to the converter that allows the view of PDF documents, in the web interface.

en	Specifies the path to the converter that allows the view of XML files, in the web interface.

en	Specifies the text that should appear in the log file to denote a CGI script entry.

en	Specifies user id of the postmaster data base.

en	Specifies whether all storage backends should be checked when looking for attachments. This is only required for installations where some attachments are in the file system, and others in the database.

en	Specifies whether the (MIMEBase) article attachments will be indexed and searchable.

en	Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.

en	Specify the channel to be used to fetch OTRS Business Solution™ updates. Warning: Development releases might not be complete, your system might experience unrecoverable errors and on extreme cases could become unresponsive!

en	Specify the password to authenticate for the first mirror database.

en	Specify the username to authenticate for the first mirror database.

en	Stable

en	Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.

en	Start number for statistics counting. Every new stat increments this number.

en	Started response time escalation.

en	Started solution time escalation.

en	Started update time escalation.

en	Starts a wildcard search of the active object after the link object mask is started.

en	Stat#
nl	Rapport#

en	States
nl	Status

en	Statistic Reports overview.
nl	Overzicht van statistische rapporten.

en	Statistics overview.
nl	Statistieken overzicht.

en	Status view
nl	Statusoverzicht

en	Stopped response time escalation.

en	Stopped solution time escalation.

en	Stopped update time escalation.

en	Stores cookies after the browser has been closed.

en	Strips empty lines on the ticket preview in the queue view.

en	Strips empty lines on the ticket preview in the service view.

en	Support Agent

en	Swahili

en	Swedish

en	System Address Display Name

en	System Configuration Deployment

en	System Configuration Group

en	System Maintenance
nl	Systeemonderhoud

en	Templates ↔ Attachments
nl	Sjablonen ↔ Bijlagen

en	Templates ↔ Queues
nl	Sjablonen ↔ Wachtrijen

en	Textarea
nl	Tekstvak

en	Thai

en	The PGP signature is expired.
nl	De ondertekening voor beantwoording van berichten per e-mail.

en	The PGP signature was made by a revoked key, this could mean that the signature is forged.

en	The PGP signature was made by an expired key.

en	The PGP signature with the keyid has not been verified successfully.

en	The PGP signature with the keyid is good.

en	The agent skin's InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.

en	The customer skin's InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.

en	The daemon registration for the scheduler cron task manager.

en	The daemon registration for the scheduler future task manager.

en	The daemon registration for the scheduler generic agent task manager.

en	The daemon registration for the scheduler task worker.

en	The daemon registration for the system configuration deployment sync manager.

en	The divider between TicketHook and ticket number. E.g ': '.

en	The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.

en	The format of the subject. 'Left' means '[TicketHook#:12345] Some Subject', 'Right' means 'Some Subject [TicketHook#:12345]', 'None' means 'Some Subject' and no ticket number. In the latter case you should verify that the setting PostMaster::CheckFollowUpModule###0200-References is activated to recognize followups based on email headers.

en	The headline shown in the customer interface.

en	The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.

en	The logo shown in the header of the agent interface for the skin "High Contrast". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "default". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "ivory". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "ivory-slim". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "slim". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.

en	The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.

en	The logo shown on top of the login box of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.

en	The maximal number of articles expanded on a single page in AgentTicketZoom.

en	The maximal number of articles shown on a single page in AgentTicketZoom.

en	The maximum number of mails fetched at once before reconnecting to the server.

en	The secret you supplied is invalid. The secret must only contain letters (A-Z, uppercase) and numbers (2-7) and must consist of 16 characters.
nl	De ingevoerde sleutel is niet juist. De sleutel mag alleen letters (A-Z, a-z) bevatten en moet bestaan uit 16 karakters.

en	The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.

en	The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.

en	The value of the From field

en	Theme
nl	Thema

en	This event module stores attributes from CustomerUser as DynamicFields tickets. Please see DynamicFieldFromCustomerUser::Mapping setting for how to configure the mapping.

en	This is a Description for Comment on Framework.

en	This is a Description for DynamicField on Framework.

en	This is the default orange - black skin for the customer interface.

en	This is the default orange - black skin.

en	This key is not certified with a trusted signature!
nl	Er is een ander veld met dezelfde naam.

en	This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.

en	This module is part of the admin area of OTRS.

en	This option defines the dynamic field in which a Process Management activity entity id is stored.

en	This option defines the dynamic field in which a Process Management process entity id is stored.

en	This option defines the process tickets default lock.

en	This option defines the process tickets default priority.

en	This option defines the process tickets default queue.

en	This option defines the process tickets default state.

en	This option will deny the access to customer company tickets, which are not created by the customer user.

en	This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.

en	This setting is deprecated. Set OTRSTimeZone instead.

en	This setting shows the sorting attributes in all overview screen, not only in queue view.

en	This will allow the system to send text messages via SMS.

en	Ticket Close.

en	Ticket Compose Bounce Email.

en	Ticket Compose email Answer.

en	Ticket Customer.

en	Ticket Forward Email.

en	Ticket FreeText.

en	Ticket History.

en	Ticket Lock.

en	Ticket Merge.

en	Ticket Move.

en	Ticket Note.

en	Ticket Notifications
nl	Ticketnotificaties

en	Ticket Outbound Email.

en	Ticket Overview "Medium" Limit
nl	Ticket overzicht (middel) limiet

en	Ticket Overview "Preview" Limit
nl	Ticket overzicht (groot) limiet

en	Ticket Overview "Small" Limit
nl	Ticket overzicht (klein) limiet

en	Ticket Owner.

en	Ticket Pending.

en	Ticket Print.

en	Ticket Priority.

en	Ticket Queue Overview
nl	Ticketwachtrij overzicht

en	Ticket Responsible.

en	Ticket Watcher

en	Ticket Zoom

en	Ticket Zoom.

en	Ticket bulk module.

en	Ticket event module that triggers the escalation stop events.

en	Ticket limit per page for Ticket Overview "Medium".

en	Ticket limit per page for Ticket Overview "Preview".

en	Ticket limit per page for Ticket Overview "Small".

en	Ticket notifications
nl	Ticketnotificaties

en	Ticket overview
nl	Ticketoverzicht

en	Ticket plain view of an email.

en	Ticket split dialog.

en	Ticket title

en	Ticket zoom view.

en	TicketNumber

en	Tickets.

en	Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).

en	To accept login information, such as an EULA or license.

en	To download attachments.

en	To view HTML attachments.

en	Toggles display of OTRS FeatureAddons list in PackageManager.

en	Toolbar Item for a shortcut. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Transport selection for appointment notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Transport selection for ticket notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Tree view

en	Triggers add or update of automatic calendar appointments based on certain ticket times.

en	Triggers ticket escalation events and notification events for escalation.

en	Turkish

en	Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk!

en	Turns on drag and drop for the main navigation.

en	Turns on the remote ip address check. It should not be enabled if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.

en	Tweak the system as you wish.

en	Type of daemon log rotation to use: Choose 'OTRS' to let OTRS system to handle the file rotation, or choose 'External' to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.

en	Ukrainian

en	Unlock tickets that are past their unlock timeout.

en	Unlock tickets whenever a note is added and the owner is out of office.

en	Unlocked ticket.
nl	Ticket ontgrendeld.

en	Up
nl	Boven

en	Upcoming Events
nl	Aankomende gebeurtenissen

en	Update Ticket "Seen" flag if every article got seen or a new Article got created.

en	Update time

en	Updates the ticket escalation index after a ticket attribute got updated.

en	Updates the ticket index accelerator.

en	Upload your PGP key.

en	Upload your S/MIME certificate.

en	Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).

en	Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).

en	User Profile
nl	Gebruikersprofiel

en	UserFirstname

en	UserLastname

en	Users, Groups & Roles

en	Uses richtext for viewing and editing ticket notification.
nl	Gebruik richtext voor het weergeven en bewerken van ticket notificaties.

en	Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.
nl	Gebruik richtext voor het weergeven en bewerken van: artikelen, aanheffen, ondertekeningen, standaard templates, auto antwoorden en notificaties.

en	Vietnam

en	View all attachments of the current ticket

en	View performance benchmark results.
nl	Bekijk resultaten van de performance log.

en	Watch this ticket
nl	Volg dit ticket

en	Watched Tickets
nl	Gevolgde tickets

en	Watched Tickets.

en	We are performing scheduled maintenance.
nl	Er vindt op dit moment gepland onderhoud plaats.

en	We are performing scheduled maintenance. Login is temporarily not available.
nl	Er vindt op dit moment gepland onderhoud plaats. Inloggen is momenteel niet mogelijk.

en	We are performing scheduled maintenance. We should be back online shortly.
nl	Er vindt op dit moment gepland onderhoud plaats. We zullen snel weer online zijn.

en	Web Services
nl	Webservices

en	Web View

en	When agent creates a ticket, whether or not the ticket is automatically locked to the agent.

en	When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the body of this note (this text cannot be changed by the agent).
nl	Wanneer tickets worden samengevoegd, wordt een notitie toegevoegd aan het ticket dat niet meer actief is. Hier kun je de tekst van die notitie toevoegen (deze tekst kan niet worden aangepast door de agent).

en	When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the subject of this note (this subject cannot be changed by the agent).

en	When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.

en	Whether or not to collect meta information from articles using filters configured in Ticket::Frontend::ZoomCollectMetaFilters.

en	Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.

en	Yes, but hide archived tickets

en	Your email with ticket number "<OTRS_TICKET>" is bounced to "<OTRS_BOUNCE_TO>". Contact this address for further information.

en	Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".
nl	Uw e-mail met ticketnummer "<OTRS_TICKET>" is samengevoegd met "<OTRS_MERGE_TO_TICKET>".

en	Your queue selection of your preferred queues. You also get notified about those queues via email if enabled.

en	Your service selection of your preferred services. You also get notified about those services via email if enabled.

en	Zoom
nl	Inhoud

en	attachment
nl	bijlage

en	bounce

en	compose
nl	opstellen

en	debug

en	error

en	forward

en	info

en	inline

en	normal
nl	normaal

en	notice

en	pending

en	phone
nl	telefoon

en	responsible
nl	verantwoordelijke

en	reverse
nl	omgekeerd

en	stats