en	Forward article via mail
it	Inoltra l'articolo via email

en	Forward
it	Inoltra

en	Fields with no group
it	Campi senza gruppo

en	Invisible only

en	Visible only

en	Visible and invisible

en	Article could not be opened! Perhaps it is on another article page?

en	Show one article
it	Mostra un articolo

en	Show all articles
it	Mostra tutti gli articoli

en	Show Ticket Timeline View

en	Show Ticket Timeline View (%s)

en	Got no FormID.

en	Error: the file could not be deleted properly. Please contact your administrator (missing FileID).

en	ArticleID is needed!

en	No TicketID for ArticleID (%s)!

en	HTML body attachment is missing!

en	FileID and ArticleID are needed!

en	No such attachment (%s)!

en	Check SysConfig setting for %s::QueueDefault.

en	Check SysConfig setting for %s::TicketTypeDefault.

en	You don't have sufficient permissions for ticket creation in default queue.

en	Need CustomerID!

en	My Tickets
it	I miei ticket

en	Company Tickets
it	Ticket della Società

en	Untitled!

en	Customer Realname
it	Nome reale cliente

en	Created within the last
it	Creato negli ultimi

en	Created more than ... ago
it	Creato più di ... fa

en	Please remove the following words because they cannot be used for the search:

en	Can't reopen ticket, not possible in this queue!

en	Create a new ticket!
it	Creare un nuovo ticket!

en	SecureMode active!

en	If you want to re-run the Installer, disable the SecureMode in the SysConfig.

en	Directory "%s" doesn't exist!

en	Configure "Home" in Kernel/Config.pm first!

en	File "%s/Kernel/Config.pm" not found!

en	Directory "%s" not found!
it	Cartella "%s" non trovata!

en	Install OTRS
it	Installa OTRS

en	Intro
it	Introduzione

en	Kernel/Config.pm isn't writable!

en	If you want to use the installer, set the Kernel/Config.pm writable for the webserver user!

en	Database Selection
it	Selezione database

en	Unknown Check!

en	The check "%s" doesn't exist!

en	Enter the password for the database user.
it	Inserisci la password per l'utente del database

en	Database %s

en	Configure MySQL

en	Enter the password for the administrative database user.
it	Inserisci la password per l'utente amministrativo del database

en	Configure PostgreSQL

en	Configure Oracle

en	Unknown database type "%s".

en	Please go back.

en	Create Database
it	Crea database

en	Install OTRS - Error

en	File "%s/%s.xml" not found!
it	File "%s/%s.xml" non trovato!

en	Contact your Admin!
it	Contatta il tuo amministratore!

en	System Settings
it	Impostazioni di sistema

en	Syslog

en	Configure Mail
it	Configurazione posta

en	Mail Configuration
it	Configurazione della posta

en	Can't write Config file!

en	Unknown Subaction %s!

en	Can't connect to database, Perl module DBD::%s not installed!

en	Can't connect to database, read comment!

en	Database already contains data - it should be empty!
it	Il database risulta contenere dati - dovrebbe essere vuoto!

en	Error: Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.

en	Error: Please set the value for innodb_log_file_size on your database to at least %s MB (current: %s MB, recommended: %s MB). For more information, please have a look at %s.

en	Wrong database collation (%s is %s, but it needs to be utf8).

en	No %s!

en	No such user!

en	Invalid calendar!

en	Invalid URL!

en	There was an error exporting the calendar!

en	Need config Package::RepositoryAccessRegExp

en	Authentication failed from %s!
it	Autenticazione non riuscita da %s!

en	Bounce Article to a different mail address
it	Reinvia l'articolo a un indirizzo di posta diverso

en	Bounce
it	Rispedisci

en	Reply All
it	Rispondi a tutti

en	Resend this article

en	Resend

en	View message log details for this article

en	Message Log

en	Reply to note
it	Rispondere alla nota

en	Split this article
it	Dividi questo articolo

en	View the source for this Article

en	Plain Format
it	Formato semplice

en	Print this article
it	Stampa questo articolo

en	Contact us at sales@otrs.com

en	Get Help

en	Mark
it	Seleziona

en	Unmark
it	Deseleziona

en	Upgrade to OTRS Business Solution™

en	Re-install Package

en	Upgrade
it	Aggiorna

en	Re-install

en	Crypted
it	Cifrato

en	Sent message encrypted to recipient!

en	Signed
it	Firmato

en	"PGP SIGNED MESSAGE" header found, but invalid!

en	"S/MIME SIGNED MESSAGE" header found, but invalid!

en	Ticket decrypted before

en	Impossible to decrypt: private key for email was not found!

en	Successful decryption
it	Decifratura avvenuta con successo

en	There are no encryption keys available for the addresses: '%s'.

en	There are no selected encryption keys for the addresses: '%s'.

en	Cannot use expired encryption keys for the addresses: '%s'.

en	Cannot use revoked encryption keys for the addresses: '%s'.

en	Encrypt

en	Keys/certificates will only be shown for recipients with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Email security

en	PGP sign

en	PGP sign and encrypt

en	PGP encrypt

en	SMIME sign

en	SMIME sign and encrypt

en	SMIME encrypt

en	Cannot use expired signing key: '%s'.

en	Cannot use revoked signing key: '%s'.

en	There are no signing keys available for the addresses '%s'.

en	There are no selected signing keys for the addresses '%s'.

en	Sign
it	Firma

en	Keys/certificates will only be shown for a sender with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Shown
it	Mostrati

en	Refresh (minutes)

en	off
it	spento

en	Shown customer ids
it	Id clienti mostrati

en	Shown customer users
it	Utenze clienti mostrate

en	Offline

en	User is currently offline.

en	User is currently active.

en	Away

en	User was inactive for a while.

en	The start time of a ticket has been set after the end time!

en	Can't connect to OTRS News server!

en	Can't get OTRS News from server!

en	Can't connect to Product News server!

en	Can't get Product News from server!

en	Can't connect to %s!

en	Shown Tickets
it	Ticket visualizzati

en	Shown Columns
it	Mostra colonne

en	filter not active
it	filtro non attivo

en	filter active
it	filtro attivo

en	This ticket has no title or subject
it	Questo ticket non ha né titolo né oggetto

en	7 Day Stats
it	Statistiche ultimi 7 Giorni

en	User set their status to unavailable.

en	Unavailable

en	Standard

en	The following tickets are not updated: %s.

en	h

en	m

en	d
it	g

en	This ticket does not exist, or you don't have permissions to access it in its current state. You can take one of the following actions:

en	This is a
it	Questo è un

en	email

en	click here
it	fai clic qui

en	to open it in a new window.
it	per aprire in una nuova finestra.

en	Year
it	Anno

en	Hours
it	Ore

en	Minutes
it	Minuti

en	Check to activate this date
it	Seleziona per attivare questa data

en	%s TB

en	%s GB

en	%s MB

en	%s KB

en	%s B

en	No Permission!
it	Permessi insufficienti!

en	No Permission
it	Nessun permesso

en	Show Tree Selection
it	Mostra la selezione ad albero

en	Split Quote

en	Remove Quote

en	Linked as
it	Collegato come

en	Search Result
it	Risultato della ricerca

en	Linked
it	Collegato

en	Bulk
it	Aggiornamento multiplo

en	Lite
it	Ridotta

en	Unread article(s) available
it	Articoli non letti disponibili

en	Appointment
it	Appuntamento

en	Archive search

en	Enable cloud services to unleash all OTRS features!
it	Aumenta le potenzialità di OTRS abilitando i servizi cloud!

en	%s Upgrade to %s now! %s
it	%s Aggiorna a %s ora! %s

en	Please verify your license data!

en	The license for your %s is about to expire. Please make contact with %s to renew your contract!
it	La tua licenza %s sta per scadere. Contatta %s per rinnovare il tuo contratto!

en	An update for your %s is available, but there is a conflict with your framework version! Please update your framework first!
it	È disponibile un aggiornamento per te %s, ma è in conflitto con la versione del framework! Aggiorna prima il tuo framework!

en	Online Agent: %s
it	Agenti collegati: %s

en	There are more escalated tickets!
it	Ci sono altri ticket scalati!

en	Please select a time zone in your preferences and confirm it by clicking the save button.

en	Online Customer: %s
it	Clienti collegati: %s

en	System maintenance is active!

en	A system maintenance period will start at: %s and is expected to stop at: %s

en	OTRS Daemon is not running.
it	Il demone OTRS non è in esecuzione.

en	You have Out of Office enabled, would you like to disable it?
it	Risposta automatica abilitata. Vuoi disabilitarla?

en	The installation of packages which are not verified by the OTRS Group is activated. These packages could threaten your whole system! It is recommended not to use unverified packages.

en	You have %s invalid setting(s) deployed. Click here to show invalid settings.
it	Hai %s impostazioni non valide attivate. Fare clic qui per vedere le impostazioni non valide.

en	You have undeployed settings, would you like to deploy them?
it	Ci sono modifiche non attivate. Attivarle adesso?

en	The configuration is being updated, please be patient...

en	There is an error updating the system configuration!

en	Don't use the Superuser account to work with %s! Create new Agents and work with these accounts instead.

en	Please make sure you've chosen at least one transport method for mandatory notifications.

en	Preferences updated successfully!
it	Preferenze modificate con successo!

en	(in process)
it	(in corso)

en	Please specify an end date that is after the start date.

en	Current password
it	Password attuale

en	New password
it	Nuova password

en	Verify password
it	Verifica password

en	The current password is not correct. Please try again!
it	La password corrente è errata. Riprova!

en	Please supply your new password!
it	Fornisci la nuova password!

en	Can't update password, your new passwords do not match. Please try again!
it	Impossibile aggiornare la password, le password nuove non corrispondono. Riprova!

en	This password is forbidden by the current system configuration. Please contact the administrator if you have additional questions.

en	Can't update password, it must be at least %s characters long!
it	Impossibile aggiornare la password, deve essere lunga almeno %s caratteri!

en	Can't update password, it must contain at least 2 lowercase and 2 uppercase letter characters!

en	Can't update password, it must contain at least 1 digit!
it	Impossibile aggiornare la password, deve contenere almeno un numero!

en	Can't update password, it must contain at least 2 letter characters!

en	Time zone updated successfully!

en	invalid
it	non valido

en	valid
it	valido

en	No (not supported)
it	No (non supportato)

en	No past complete or the current+upcoming complete relative time value selected.

en	The selected time period is larger than the allowed time period.

en	No time scale value available for the current selected time scale value on the X axis.

en	The selected date is not valid.
it	La data selezionata non è valida.

en	The selected end time is before the start time.
it	L'ora di fine selezionata precede l'ora di inizio.

en	There is something wrong with your time selection.

en	Please select only one element or allow modification at stat generation time.

en	Please select at least one value of this field or allow modification at stat generation time.

en	Please select one element for the X-axis.
it	Seleziona un elemento per l'asse X.

en	You can only use one time element for the Y axis.

en	You can only use one or two elements for the Y axis.

en	Please select at least one value of this field.
it	Seleziona almeno un valore di questo campo.

en	Please provide a value or allow modification at stat generation time.

en	Please select a time scale.
it	Seleziona una scala temporale.

en	Your reporting time interval is too small, please use a larger time scale.

en	second(s)
it	secondo(i)

en	quarter(s)
it	trimestre(i)

en	half-year(s)
it	semestre(i)

en	Please remove the following words because they cannot be used for the ticket restrictions: %s.

en	Cancel editing and unlock this setting

en	Reset this setting to its default value.

en	Unable to load %s!

en	Content
it	Contenuto

en	Unlock to give it back to the queue
it	Sbloccalo per rimetterlo nella coda

en	Lock it to work on it
it	Bloccalo per lavorare sul ticket

en	Unwatch
it	Non osservare

en	Remove from list of watched tickets
it	Rimuovere dalla lista di ticket osservati

en	Watch
it	Osserva

en	Add to list of watched tickets
it	Aggiungere alla lista di ticket osservati

en	Order by
it	Ordina per

en	Ticket Information
it	Informazioni sul ticket

en	Locked Tickets New
it	Nuovi ticket bloccati

en	Locked Tickets Reminder Reached
it	Reminder raggiunto ticket bloccati

en	Locked Tickets Total
it	Totale ticket bloccati

en	Responsible Tickets New
it	Nuovi ticket assegnati

en	Responsible Tickets Reminder Reached
it	Reminder raggiunto ticket assegnati

en	Responsible Tickets Total
it	Totale ticket assegnati

en	Watched Tickets New
it	Nuovi ticket osservati

en	Watched Tickets Reminder Reached
it	Reminder raggiunto ticket osservati

en	Watched Tickets Total
it	Totale ticket osservati

en	Ticket Dynamic Fields
it	Campi dinamici ticket

en	Couldn't read ACL configuration file. Please make sure the file is valid.

en	It is currently not possible to login due to a scheduled system maintenance.
it	Al momento non è possibile accedere al sistema per attività di manutenzione in corso.

en	You have exceeded the number of concurrent agents - contact sales@otrs.com.

en	Please note that the session limit is almost reached.

en	Login rejected! You have exceeded the maximum number of concurrent Agents! Contact sales@otrs.com immediately!

en	Session limit reached! Please try again later.
it	Numero massimo di sessioni raggiunto. Per favore, riprovare più tardi.

en	Session per user limit reached!

en	Session invalid. Please log in again.
it	Sessione non valida. Effettua di nuovo l'accesso.

en	Session has timed out. Please log in again.
it	Sessione scaduta per inattività. Effettua di nuovo l'accesso.

en	PGP sign only

en	PGP encrypt only

en	SMIME sign only

en	SMIME encrypt only

en	PGP and SMIME not enabled.

en	Skip notification delivery

en	Send unsigned notification

en	Send unencrypted notification

en	Configuration Options Reference
it	Riferimenti per Opzioni di Configurazione

en	This setting can not be changed.
it	Questa impostazione non può essere modificata.

en	This setting is not active by default.
it	Questa impostazione non è attiva in modo predefinito.

en	This setting can not be deactivated.
it	Questa impostazione non può essere disattivata.

en	This setting is not visible.

en	This setting can be overridden in the user preferences.

en	This setting can be overridden in the user preferences, but is not active by default.

en	Customer user "%s" already exists.

en	This email address is already in use for another customer user.

en	before/after
it	prima/dopo

en	between
it	tra

en	e.g. Text or Te*t

en	Ignore this field.

en	This field is required or
it	Questo campo è obbligatorio oppure

en	The field content is too long!
it	Il contenuto del campo è troppo lungo!

en	Maximum size is %s characters.
it	La dimensione massima è di %s caratteri.

en	Couldn't read Notification configuration file. Please make sure the file is valid.

en	Imported notification has body text with more than 4000 characters.

en	not installed
it	non installato

en	installed
it	Installato

en	Unable to parse repository index document.
it	Impossibile analizzare l'indice dei repository.

en	No packages for your framework version found in this repository, it only contains packages for other framework versions.
it	Non esistono pacchetti per la vostra versione del framework in questo repository, ne sono contenuti solo per altre versioni.

en	File is not installed!

en	File is different!

en	Can't read file!

en	If you continue to install this package, the following issues may occur:Security problemsStability problemsPerformance problemsPlease note that issues that are caused by working with this package are not covered by OTRS service contracts.

en	The installation of packages which are not verified by the OTRS Group is not possible by default. You can activate the installation of not verified packages via the "AllowNotVerifiedPackages" system configuration setting.

en	The process "%s" and all of its data has been imported successfully.

en	Inactive
it	Inattivo

en	FadeAway

en	Can't contact registration server. Please try again later.
it	Impossibile contattare il server per la registrazione. Riprova più tardi.

en	No content received from registration server. Please try again later.
it	Nessun dato ricevuto dal server per la registrazione. Riprova più tardi.

en	Can't get Token from sever

en	Username and password do not match. Please try again.
it	Il nome utente e la password non corrispondono. Prova ancora.

en	Problems processing server result. Please try again later.
it	Si sono verificati problemi elaborando la risposta del server. Riprova più tardi.

en	Sum
it	Somma

en	week
it	settimana

en	quarter
it	trimestre

en	half-year
it	semestre

en	State Type
it	Tipo di stato

en	Created Priority
it	Priorità creata

en	Created State
it	Stato ticket

en	Create Time
it	Tempo di Creazione

en	Pending until time

en	Close Time
it	Tempo di Chiusura

en	Escalation

en	Escalation - First Response Time

en	Escalation - Update Time

en	Escalation - Solution Time

en	Agent/Owner
it	Agente/Proprietario

en	Created by Agent/Owner
it	Creato da Agente/Proprietario

en	Assigned to Customer User Login

en	Evaluation by
it	Valutato da

en	Ticket/Article Accounted Time
it	Ticket/Tempo allocato

en	Ticket Create Time
it	Istante di creazione Ticket

en	Ticket Close Time
it	Istante di chiusura Ticket

en	Accounted time by Agent

en	Total Time
it	Tempo totale

en	Ticket Average
it	Media Ticket

en	Ticket Min Time
it	Max Tempo Ticket

en	Ticket Max Time
it	Min Tempo Ticket

en	Number of Tickets
it	Numero dei Tickets

en	Article Average
it	Media Articolo

en	Article Min Time
it	Min Tempo Articolo

en	Article Max Time
it	Max Tempo Articolo

en	Number of Articles
it	Numero di Articoli

en	unlimited

en	Attributes to be printed
it	Attributi sa stampare

en	Sort sequence
it	Sequenza di ordinamento

en	State Historic

en	State Type Historic

en	Historic Time Range

en	Number
it	Numero

en	Last Changed

en	Solution Average

en	Solution Min Time

en	Solution Max Time

en	Solution Average (affected by escalation configuration)

en	Solution Min Time (affected by escalation configuration)

en	Solution Max Time (affected by escalation configuration)

en	Solution Working Time Average (affected by escalation configuration)

en	Solution Min Working Time (affected by escalation configuration)

en	Solution Max Working Time (affected by escalation configuration)

en	First Response Average (affected by escalation configuration)

en	First Response Min Time (affected by escalation configuration)

en	First Response Max Time (affected by escalation configuration)

en	First Response Working Time Average (affected by escalation configuration)

en	First Response Min Working Time (affected by escalation configuration)

en	First Response Max Working Time (affected by escalation configuration)

en	Number of Tickets (affected by escalation configuration)

en	Days
it	Giorni

en	Outdated Tables

en	Outdated tables were found in the database. These can be removed if empty.

en	Table Presence
it	Tabella delle Presenze

en	Internal Error: Could not open file.
it	Errore interno: Impossibile aprire il file.

en	Table Check
it	Controllo Tabelle

en	Internal Error: Could not read file.
it	Errore interno: Impossibile leggere il file.

en	Tables found which are not present in the database.
it	Trovate tabelle non presenti nel database.

en	Database Size
it	Dimensione Database

en	Could not determine database size.
it	Impossibile determinare la dimensione del database.

en	Database Version
it	Versione Database

en	Could not determine database version.
it	Impossibile determinare la versione del database.

en	Client Connection Charset
it	Charset della Connessione Client

en	Setting character_set_client needs to be utf8.
it	Il parametro character_set_client deve essere impostato a utf8.

en	Server Database Charset
it	Charset del Server Database

en	This character set is not yet supported, please see https://bugs.otrs.org/show_bug.cgi?id=12361. Please convert your database to the character set 'utf8'.

en	The setting character_set_database needs to be 'utf8'.

en	Table Charset
it	Charset della Tabella

en	There were tables found which do not have 'utf8' as charset.

en	InnoDB Log File Size

en	The setting innodb_log_file_size must be at least 256 MB.

en	Invalid Default Values

en	Tables with invalid default values were found. In order to fix it automatically, please run: bin/otrs.Console.pl Maint::Database::Check --repair

en	Maximum Query Size
it	Dimensione Massima della Query

en	The setting 'max_allowed_packet' must be higher than 64 MB.

en	Query Cache Size
it	Dimensione della Query Cache

en	The setting 'query_cache_size' should be used (higher than 10 MB but not more than 512 MB).
it	Si consiglia l'uso del parametro 'query_cache_size' (fra 10 MB e 512 MB).

en	Default Storage Engine

en	Table Storage Engine

en	Tables with a different storage engine than the default engine were found.
it	Sono state trovate tabelle che hanno una storage engine diversa dal default del database.

en	MySQL 5.x or higher is required.
it	È richiesto l'uso di MySQL 5.x o versioni superiori.

en	NLS_LANG Setting
it	Impostazione NLS_LANG

en	NLS_LANG must be set to al32utf8 (e.g. GERMAN_GERMANY.AL32UTF8).
it	NLS_LANG deve essere impostato a al32utf8 (ad es. GERMAN_GERMANY.AL32UTF8).

en	NLS_DATE_FORMAT Setting
it	Parametro NLS_DATE_FORMAT

en	NLS_DATE_FORMAT must be set to 'YYYY-MM-DD HH24:MI:SS'.
it	Il parametro NLS_DATE_FORMAT deve essere impostato nel formato 'YYYY-MM-DD HH24:MI:SS'.

en	NLS_DATE_FORMAT Setting SQL Check
it	Controllo impostazione SQL NLS_DATE_FORMAT

en	Primary Key Sequences and Triggers

en	The following sequences and/or triggers with possible wrong names have been found. Please rename them manually.

en	Setting client_encoding needs to be UNICODE or UTF8.
it	Il parametro client_encoding deve essere UNICODE o UTF8.

en	Setting server_encoding needs to be UNICODE or UTF8.
it	Il parametro server_encoding deve essere UNICODE o UTF8.

en	Date Format
it	Formato Data

en	Setting DateStyle needs to be ISO.
it	Il parametro DateStyle deve essere di tipo ISO.

en	Primary Key Sequences

en	The following sequences with possible wrong names have been found. Please rename them manually.

en	PostgreSQL 9.2 or higher is required.

en	OTRS Disk Partition
it	Partizione disco di OTRS

en	Disk Usage
it	Utilizzo Disco

en	The partition where OTRS is located is almost full.
it	La partizione dove risiede OTRS è quasi satura.

en	The partition where OTRS is located has no disk space problems.
it	La partizione disco dove risiede OTRS non ha problemi di spazio.

en	Disk Partitions Usage
it	Utilizzo delle partizioni disco

en	Distribution
it	Distribuzione

en	Could not determine distribution.
it	Impossibile determinare la distribuzione.

en	Kernel Version
it	Versione di Kernel

en	Could not determine kernel version.
it	Impossibile ricavare la versione del Kernel

en	System Load
it	Carico di sistema

en	The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).

en	Perl Modules
it	Moduli Perl

en	Not all required Perl modules are correctly installed.
it	Non tutti i moduli Perl necessari sono correttamente installati.

en	Perl Modules Audit

en	CPAN::Audit reported that one or more installed Perl modules have known vulnerabilities. Please note that there might be false positives for distributions patching Perl modules without changing their version number.

en	CPAN::Audit did not report any known vulnerabilities in the installed Perl modules.

en	Free Swap Space (%)
it	Spazio Swap libero (%)

en	No swap enabled.
it	Swap non abilitata.

en	Used Swap Space (MB)
it	Utilizzo spazio Swap (MB)

en	There should be more than 60% free swap space.

en	There should be no more than 200 MB swap space used.

en	OTRS

en	Article Search Index Status

en	Indexed Articles

en	Articles Per Communication Channel

en	Incoming communications

en	Outgoing communications

en	Failed communications

en	Average processing time of communications (s)

en	Communication Log Account Status (last 24 hours)

en	No connections found.

en	ok

en	permanent connection errors

en	intermittent connection errors

en	Config Settings
it	Impostazioni di configurazione

en	Could not determine value.
it	Impossibile determinare il valore.

en	Daemon
it	Demone

en	Daemon is running.

en	Daemon is not running.
it	Il demone non è in esecuzione.

en	Database Records
it	Record di Database

en	Tickets
it	Ticket

en	Ticket History Entries
it	Voci nello Storico Ticket

en	Articles
it	Articoli

en	Attachments (DB, Without HTML)
it	Allegati (DB, senza HTML)

en	Customers With At Least One Ticket
it	Clienti Con Almeno Un Ticket

en	Dynamic Field Values
it	Valori dei Campi Dinamici

en	Invalid Dynamic Fields
it	Campi Dinamici non validi

en	Invalid Dynamic Field Values
it	Valori dei Campi Dinamici non validi

en	GenericInterface Webservices
it	GenericInterface Webservice

en	Process Tickets

en	Months Between First And Last Ticket
it	Numero mesi fra primo e ultimo Ticket

en	Tickets Per Month (avg)
it	Ticket per mese (media)

en	Open Tickets
it	Ticket aperti

en	Default SOAP Username And Password
it	Nome utente e password SOAP predefiniti

en	Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.
it	Possibile rischio sicurezza: si stanno usando le impostazioni predefinite per SOAP::User e SOAP::Password, si consiglia di cambiarle.

en	Default Admin Password
it	Password di Admin predefinita

en	Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.
it	Attenzione: l'utente root@localhost ha la password predefinita. Si consiglia di cambiare la password o disabilitare l'utente.

en	Email Sending Queue

en	Emails queued for sending

en	FQDN (domain name)
it	FQDN (nome di dominio)

en	Please configure your FQDN setting.
it	Configura l'impostazione di FQDN.

en	Domain Name
it	Nome a Dominio

en	Your FQDN setting is invalid.
it	L'impostazione del FQDN non è valida.

en	File System Writable
it	File System scrivibile.

en	The file system on your OTRS partition is not writable.
it	Il file system dove risiede OTRS non è scrivibile.

en	Legacy Configuration Backups

en	No legacy configuration backup files found.

en	Legacy configuration backup files found in Kernel/Config/Backups folder, but they might still be required by some packages.

en	Legacy configuration backup files are no longer needed for the installed packages, please remove them from Kernel/Config/Backups folder.

en	Package Installation Status
it	Stato di installazione del pacchetto

en	Some packages have locally modified files.

en	Some packages are not correctly installed.
it	Alcuni pacchetti non sono correttamente installati.

en	Package Verification Status

en	Some packages are not verified by the OTRS Group! It is recommended not to use this packages.

en	Package Framework Version Status

en	Some packages are not allowed for the current framework version.

en	Package List
it	Lista pacchetti

en	Session Config Settings

en	Spooled Emails

en	There are emails in var/spool that OTRS could not process.

en	Your SystemID setting is invalid, it should only contain digits.
it	Il parametro SystemID è invalido, può contenere solo numeri.

en	Default Ticket Type

en	The configured default ticket type is invalid or missing. Please change the setting Ticket::Type::Default and select a valid ticket type.

en	Ticket Index Module
it	Modulo indice ticket

en	You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.

en	Invalid Users with Locked Tickets

en	There are invalid users with locked tickets.

en	You should not have more than 8,000 open tickets in your system.

en	Ticket Search Index Module

en	The indexing process forces the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.

en	Orphaned Records In ticket_lock_index Table

en	Table ticket_lock_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Orphaned Records In ticket_index Table

en	Table ticket_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Time Settings

en	Server time zone
it	Fuso orario server

en	OTRS time zone

en	OTRS time zone is not set.

en	User default time zone

en	User default time zone is not set.

en	Calendar time zone is not set.

en	UI - Agent Skin Usage

en	UI - Agent Theme Usage

en	UI - Special Statistics

en	Agents using custom main menu ordering

en	Agents using favourites for the admin overview

en	Webserver

en	Loaded Apache Modules

en	MPM model
it	Modello MPM

en	OTRS requires apache to be run with the 'prefork' MPM model.

en	CGI Accelerator Usage
it	Utilizzo dell'acceleratore CGI

en	You should use FastCGI or mod_perl to increase your performance.

en	mod_deflate Usage
it	Utilizzo di mod_deflate

en	Please install mod_deflate to improve GUI speed.
it	Si suggerisce l'installazione di mod_deflate per migliorare i tempi di risposta dell'interfaccia utente

en	mod_filter Usage
it	Utilizzo mod_filter

en	Please install mod_filter if mod_deflate is used.
it	Installa mod_filter se è utilizzato mod_deflate.

en	mod_headers Usage
it	Utilizzo di mod_headers

en	Please install mod_headers to improve GUI speed.
it	Si suggerisce l'installazione di mod_headers per migliorare i tempi di risposta dell'interfaccia utente.

en	Apache::Reload Usage
it	Utilizzo di Apache::Reload

en	Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.

en	Apache2::DBI Usage

en	Apache2::DBI should be used to get a better performance with pre-established database connections.

en	Environment Variables
it	Variabili di ambiente

en	Support Data Collection

en	Support data could not be collected from the web server.

en	Webserver Version
it	Versione Webserver

en	Could not determine webserver version.
it	Impossibile determinare la versione del server web.

en	Concurrent Users Details

en	Concurrent Users
it	Utenti concomitanti

en	OK

en	Problem
it	Problema

en	Setting %s does not exists!

en	Setting %s is not locked to this user!

en	Setting value is not valid!

en	Could not add modified setting!

en	Could not update modified setting!

en	Setting could not be unlocked!

en	Missing key %s!

en	Invalid setting: %s

en	Could not combine settings values into a perl hash.

en	Can not lock the deployment for UserID '%s'!
it	Impossibile bloccare l'attivazione per l'UserID '%s'!

en	All Settings

en	Default
it	Predefinito

en	Value is not correct! Please, consider updating this field.

en	Value doesn't satisfy regex (%s).

en	Enabled

en	Disabled

en	System was not able to calculate user Date in OTRSTimeZone!

en	System was not able to calculate user DateTime in OTRSTimeZone!

en	Value is not correct! Please, consider updating this module.

en	Value is not correct! Please, consider updating this setting.

en	Reset of unlock time.

en	Chat Participant

en	Chat Message Text

en	Login failed! Your user name or password was entered incorrectly.
it	Accesso non riuscito! Il nome utente o la password sono errati.

en	Authentication succeeded, but no user data record is found in the database. Please contact the administrator.

en	Can`t remove SessionID.

en	Logout successful.
it	Disconnessione avvenuta.

en	Feature not active!
it	Funzione non attiva!

en	Sent password reset instructions. Please check your email.
it	Inviate le istruzioni per il ripristino della password. Controlla l'email.

en	Invalid Token!
it	Token non valido!

en	Sent new password to %s. Please check your email.
it	Nuova password inviata a %s. Controlla l'email.

en	Error: invalid session.

en	No Permission to use this frontend module!

en	Authentication succeeded, but no customer record is found in the customer backend. Please contact the administrator.

en	Reset password unsuccessful. Please contact the administrator.
it	Reimpostazione della password fallita. Contattare l'Amministratore.

en	This e-mail address already exists. Please log in or reset your password.
it	L'indirizzo email inserito esiste già. Effettuare l'accesso o reimposta la password.

en	This email address is not allowed to register. Please contact support staff.
it	L'indirizzo email inserito non è abilitato per la registrazione. Contatta il supporto tecnico.

en	Added via Customer Panel (%s)

en	Customer user can't be added!

en	Can't send account info!

en	New account created. Sent login information to %s. Please check your email.
it	Nuovo account creato. Le informazioni di accesso sono state inviate a %s. Controlla l'email.

en	Action "%s" not found!
it	Azione "%s" non trovata!

en	invalid-temporarily
it	non valido-temporaneamente

en	Group for default access.
it	Gruppo per l'accesso predefinito.

en	Group of all administrators.
it	Gruppo di tutti gli amministratori.

en	Group for statistics access.
it	Gruppo per l'accesso alle statistiche.

en	new
it	nuovo

en	All new state types (default: viewable).

en	open
it	aperto

en	All open state types (default: viewable).

en	closed
it	chiuso

en	All closed state types (default: not viewable).

en	pending reminder
it	in attesa di promemoria

en	All 'pending reminder' state types (default: viewable).

en	pending auto
it	in attesa di chiusura automatica

en	All 'pending auto *' state types (default: viewable).

en	removed
it	rimosso

en	All 'removed' state types (default: not viewable).

en	merged
it	unito

en	State type for merged tickets (default: not viewable).

en	New ticket created by customer.
it	Nuovo ticket creato dal cliente.

en	closed successful
it	chiuso con successo

en	Ticket is closed successful.
it	Ticket chiuso con successo.

en	closed unsuccessful
it	chiuso senza successo

en	Ticket is closed unsuccessful.
it	Ticket chiuso senza successo.

en	Open tickets.
it	Ticket aperti.

en	Customer removed ticket.
it	Il cliente ha rimosso il ticket.

en	Ticket is pending for agent reminder.

en	pending auto close+
it	in attesa di chiusura automatica+

en	Ticket is pending for automatic close.

en	pending auto close-
it	in attesa di chiusura automatica-

en	State for merged tickets.
it	Stato per i ticket uniti.

en	system standard salutation (en)
it	formula di saluto standard di sistema (en)

en	Standard Salutation.
it	Formula di saluto standard.

en	system standard signature (en)
it	firma standard di sistema (en)

en	Standard Signature.
it	Firma standard.

en	Standard Address.
it	Indirizzo standard.

en	possible
it	possibile

en	Follow-ups for closed tickets are possible. Ticket will be reopened.
it	Sono possibili prosecuzioni .per i ticket chiusi. Il ticket verrà riaperto.

en	reject
it	rifiuta

en	Follow-ups for closed tickets are not possible. No new ticket will be created.
it	Non sono possibili prosecuzioni per i ticket. Non verrà creato alcun nuovo ticket.

en	new ticket
it	nuovo ticket

en	Follow-ups for closed tickets are not possible. A new ticket will be created.
it	Non sono possibili prosecuzioni per i ticket chiusi. Verrà creato un nuovo ticket.

en	Postmaster queue.
it	Coda Postmaster.

en	All default incoming tickets.

en	All junk tickets.

en	All misc tickets.

en	auto reply
it	risposta automatica

en	Automatic reply which will be sent out after a new ticket has been created.

en	auto reject
it	rifiuto automatico

en	Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").
it	Rifiuto automatico che verrà inviato dopo che una prosecuzione è stata respinta (nel caso in cui l'opzione prosecuzione per la coda è "reject").

en	auto follow up
it	follow up automatico

en	Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").
it	Conferma automatica che viene inviata dopo che è stata ricevuta una prosecuzione per un ticket (qualora l'opzione prosecuzione per la cosa è "possibile").

en	auto reply/new ticket
it	risposta automatica con creazione nuovo ticket

en	Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").
it	Risposta automatica che verrà inviata dopo aver respinto una prosecuzione e aver creato un nuovo ticket (qualora l'opzione prosecuzione per la coda è "new ticket").

en	auto remove
it	rimozione automatica

en	Auto remove will be sent out after a customer removed the request.

en	default reply (after new ticket has been created)

en	default reject (after follow-up and rejected of a closed ticket)

en	default follow-up (after a ticket follow-up has been added)

en	default reject/new ticket created (after closed follow-up with new ticket creation)

en	Unclassified
it	Non classificato

en	1 very low
it	1 molto bassa

en	2 low
it	2 bassa

en	3 normal
it	3 normale

en	4 high
it	4 alta

en	5 very high
it	5 molto alta

en	unlock
it	sbloccato

en	lock
it	bloccato

en	tmp_lock

en	agent
it	Agente

en	system
it	sistema

en	customer
it	cliente

en	Ticket create notification
it	Notifica di creazione dei ticket

en	You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".
it	Riceverai una notifica ogni volta che un nuovo ticket vine creato in una delle "Mie code" o "Miei servizi".

en	Ticket follow-up notification (unlocked)

en	You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".
it	Riceverai una notifica se un cliente invia un seguito a un ticket sbloccato che è in una delle "Mie code" o "Miei servizi".

en	Ticket follow-up notification (locked)

en	You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.
it	Riceverai una notifica se un cliente invia una prosecuzione a un ticket bloccato per il quale sei proprietario o responsabile.

en	Ticket lock timeout notification
it	Notifica scadenza blocco ticket

en	You will receive a notification as soon as a ticket owned by you is automatically unlocked.

en	Ticket owner update notification
it	Notifica aggiornamento proprietario ticket

en	Ticket responsible update notification
it	Notifica aggiornamento responsabile ticket

en	Ticket new note notification

en	Ticket queue update notification

en	You will receive a notification if a ticket is moved into one of your "My Queues".
it	Riceverai una notifica se un ticket viene trasferito in una delle tue "Code personali"

en	Ticket pending reminder notification (locked)

en	Ticket pending reminder notification (unlocked)

en	Ticket escalation notification

en	Ticket escalation warning notification

en	Ticket service update notification

en	You will receive a notification if a ticket's service is changed to one of your "My Services".

en	Appointment reminder notification

en	You will receive a notification each time a reminder time is reached for one of your appointments.

en	Ticket email delivery failure notification

en	Error during AJAX communication. Status: %s, Error: %s

en	This window must be called from compose window.

en	Add all
it	Aggiungi tutto

en	An item with this name is already present.
it	Una voce con questo nome esiste già.

en	This item still contains sub items. Are you sure you want to remove this item including its sub items?
it	Questa voce contiene delle sottovoci. Sei sicuro di volere rimuovere questa voce con le relative sottovoci?

en	More

en	Less

en	Press Ctrl+C (Cmd+C) to copy to clipboard

en	Delete this Attachment

en	Deleting attachment...

en	There was an error deleting the attachment. Please check the logs for more information.

en	Attachment was deleted successfully.

en	Do you really want to delete this dynamic field? ALL associated data will be LOST!
it	Vuoi davvero eliminare questo campo dinamico? TUTTI i dati associati saranno PERSI!

en	Delete field
it	Elimina campo

en	Deleting the field and its data. This may take a while...
it	Eliminazione del campo e dei suoi dati. Ciò potrebbe richiedere del tempo...

en	Remove this dynamic field

en	Remove selection
it	Rimuovi selezione

en	Do you really want to delete this generic agent job?

en	Delete this Event Trigger
it	Elimina questo trigger

en	Duplicate event.
it	Evento duplicato.

en	This event is already attached to the job, Please use a different one.
it	Questo evento è già collegato al job, specificarne uno diverso

en	An error occurred during communication.
it	Errore durante la comunicazione

en	Request Details
it	Richiedi dettagli

en	Request Details for Communication ID

en	Show or hide the content.
it	Mostra o nascondi il contenuto

en	Clear debug log
it	Cancella il debug log

en	Delete error handling module

en	It is not possible to add a new event trigger because the event is not set.

en	Delete this Invoker
it	Elimina questo invoker

en	Sorry, the only existing condition can't be removed.

en	Sorry, the only existing field can't be removed.

en	Delete conditions

en	Mapping for Key %s

en	Mapping for Key

en	Delete this Key Mapping
it	Elimina questa mappatura

en	Delete this Operation
it	Elimina questa operazione

en	Clone web service
it	Copia web service

en	Delete operation
it	Elimina operazione

en	Delete invoker
it	Elimina invoker

en	WARNING: When you change the name of the group 'admin', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.
it	AVVISO: Quando cambi il nome del gruppo 'admin', prima delle opportune modifiche in SysConfig, sarai escluso dal pannello di amministrazione! Se ciò accade ripristina il nome precedente del gruppo a 'admin'.

en	Delete this Mail Account

en	Deleting the mail account and its data. This may take a while...

en	Do you really want to delete this notification language?
it	Vuoi davvero eliminare questa lingua delle notifiche?

en	Do you really want to delete this notification?
it	Vuoi davvero eliminare questa notifica?

en	Do you really want to delete this key?

en	There is a package upgrade process running, click here to see status information about the upgrade progress.

en	A package upgrade was recently finished. Click here to see the results.

en	No response from get package upgrade result.

en	Update all packages

en	Dismiss

en	Update All Packages

en	No response from package upgrade all.

en	Currently not possible

en	This is currently disabled because of an ongoing package upgrade.

en	This option is currently disabled because the OTRS Daemon is not running.

en	Are you sure you want to update all installed packages?

en	No response from get package upgrade run status.

en	Delete this PostMasterFilter

en	Deleting the postmaster filter and its data. This may take a while...

en	Remove Entity from canvas

en	No TransitionActions assigned.
it	Non ci sono Azioni di Transizione Assegnate.

en	No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.
it	Non ci sono interazioni assegnate. Seleziona un messaggio dall'elenco a sinistra e trascinalo qui.

en	This Activity cannot be deleted because it is the Start Activity.
it	Questa attività non può essere eliminata perché è l'attività iniziale.

en	Remove the Transition from this Process
it	Rimuovi la transizione da questo processo

en	As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?
it	Non appena utilizzi il pulsante o il collegamento, abbandonerai questa schermata e lo stato corrente sarà salvato in automatico. Vuoi continuare?

en	Delete Entity
it	Elimina entità

en	This Activity is already used in the Process. You cannot add it twice!
it	Questa attività è già in uso nel Processo. Non puoi aggiungerla due volte!

en	Error during AJAX communication

en	An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.

en	This Transition is already used for this Activity. You cannot use it twice!
it	Questa Transizione è già utilizzata per questa Attività. Non puoi aggiungerla due volte!

en	This TransitionAction is already used in this Path. You cannot use it twice!
it	Questa Azione di Transizione è già in uso in questo percorso. Non puoi usarla due volte!

en	Hide EntityIDs
it	Nascondi EntityID

en	Edit Field Details
it	Modifica i dettagli per il campo

en	Customer interface does not support articles not visible for customers.

en	Sorry, the only existing parameter can't be removed.

en	Do you really want to delete this certificate?

en	Sending Update...
it	Invio aggiornamenti in corso...

en	Support Data information was successfully sent.
it	Informazioni dei dati di supporto inviate correttamente.

en	Was not possible to send Support Data information.
it	Non è stato possibile inviare le informazioni dei dati di supporto.

en	Update Result
it	Aggiorna risultati

en	Generating...
it	Generazione in corso...

en	It was not possible to generate the Support Bundle.

en	Generate Result

en	Support Bundle

en	The mail could not be sent
it	Il messaggio non può essere inviato

en	It is not possible to set this entry to invalid. All affected configuration settings have to be changed beforehand.

en	Cannot proceed

en	Update manually

en	You can either have the affected settings updated automatically to reflect the changes you just made or do it on your own by pressing 'update manually'.

en	Save and update automatically

en	Don't save, update manually

en	The item you're currently viewing is part of a not-yet-deployed configuration setting, which makes it impossible to edit it in its current state. Please wait until the setting has been deployed. If you're unsure what to do next, please contact your system administrator.
it	La voce che si sta visualizzando fa parte di una impostazione di configurazione non ancora attivata. Non è possibile modificala nello stato attuare. Attendere fino al completamento dell'attivazione. Nel dubbio, contattare il proprio amministratore di sistema.

en	Loading...
it	Caricamento in corso...

en	Search the System Configuration

en	Please enter at least one search word to find anything.

en	Unfortunately deploying is currently not possible, maybe because another agent is already deploying. Please try again later.
it	Impossibile eseguire adesso l'attivazione, forse è in corso un'altra attivazione da parte di un altro agente. Provare nuovamente in seguito.

en	Deploy
it	Attiva

en	The deployment is already running.
it	L'attivazione è già in esecuzione.

en	Deployment successful. You're being redirected...
it	Attivazione riuscita. Redirezione ad altra pagina...

en	There was an error. Please save all settings you are editing and check the logs for more information.

en	Reset option is required!

en	By restoring this deployment all settings will be reverted to the value they had at the time of the deployment. Do you really want to continue?
it	Ripristinando questa attivazione, verranno ripristinati tutti i valori che le impostazioni avevano al momento dell'attivazione. Continuare?

en	Keys with values can't be renamed. Please remove this key/value pair instead and re-add it afterwards.

en	Unlock setting.

en	Do you really want to delete this scheduled system maintenance?
it	Vuoi davvero eliminare questa manutenzione di sistema pianificata?

en	Delete this Template

en	Deleting the template and its data. This may take a while...

en	Jump

en	Timeline Month

en	Timeline Week

en	Timeline Day

en	Previous
it	Precedente

en	Resources

en	Su
it	Do

en	Mo
it	Lu

en	Tu
it	Ma

en	We
it	Me

en	Th
it	Gi

en	Fr
it	Ve

en	Sa

en	This is a repeating appointment
it	Questo è un evento ripetuto

en	Would you like to edit just this occurrence or all occurrences?
it	Vorresti modificare solo questo evento o tutti gli eventi nella serie?

en	All occurrences
it	Tutti gli eventi

en	Just this occurrence
it	Solo questo evento

en	Too many active calendars

en	Please either turn some off first or increase the limit in configuration.

en	Restore default settings

en	Are you sure you want to delete this appointment? This operation cannot be undone.

en	First select a customer user, then select a customer ID to assign to this ticket.

en	Duplicated entry
it	Voce duplicata

en	It is going to be deleted from the field, please try again.
it	Sta per essere eliminato dal campo, riprova.

en	Please enter at least one search value or * to find anything.
it	Inserisci almeno un termine o * per cercare tutto.

en	Information about the OTRS Daemon
it	Informazioni su OTRS Daemon

en	Please check the fields marked as red for valid inputs.

en	month
it	mese

en	Remove active filters for this widget.

en	Please wait...

en	Searching for linkable objects. This may take a while...

en	Do you really want to delete this link?

en	Are you using a browser plugin like AdBlock or AdBlockPlus? This can cause several issues and we highly recommend you to add an exception for this domain.

en	Do not show this warning again.

en	Sorry, but you can't disable all methods for notifications marked as mandatory.

en	Sorry, but you can't disable all methods for this notification.
it	Spiacenti, ma non puoi disabilitare tutti i metodi per questa notifica.

en	Please note that at least one of the settings you have changed requires a page reload. Click here to reload the current screen.

en	An unknown error occurred. Please contact the administrator.

en	Switch to desktop mode
it	Passa alla modalità desktop

en	Please remove the following words from your search as they cannot be searched for:

en	Generate

en	This element has children elements and can currently not be removed.

en	Do you really want to delete this statistic?
it	Vuoi davvero eliminare questa statistica?

en	Select a customer ID to assign to this ticket

en	Do you really want to continue?
it	Vuoi davvero continuare?

en	...and %s more

en	...show less

en	Add new draft
it	Aggiungi nuova bozza

en	Delete draft
it	Cancella bozza

en	There are no more drafts available.

en	It was not possible to delete this draft.

en	Article filter
it	Filtro articolo

en	Apply
it	Applica

en	Event Type Filter
it	Filtro tipo di evento

en	Slide the navigation bar

en	Please turn off Compatibility Mode in Internet Explorer!
it	Disattiva la modalità di compatibilità in Internet Explorer!

en	Find out more

en	Switch to mobile mode
it	Passa alla modalità mobile

en	Error: Browser Check failed!

en	Reload page

en	Reload page (%ss)

en	Namespace %s could not be initialized, because %s could not be found.

en	An error occurred! Please check the browser error log for more details!

en	One or more errors occurred!
it	Si sono verificati uno o più errori!

en	Mail check successful.
it	Controllo email eseguito con successo.

en	Error in the mail settings. Please correct and try again.
it	Errore nelle impostazioni dell'email. Correggi e riprova.

en	Open this node in a new window

en	Please add values for all keys before saving the setting.

en	The key must not be empty.

en	A key with this name ('%s') already exists.

en	Do you really want to revert this setting to its historical value?

en	Open date selection
it	Apri selezione data

en	Invalid date (need a future date)!
it	Data non valida (è necessaria una data nel futuro)!

en	Invalid date (need a past date)!
it	Data non valida (è necessaria una data nel passato)!

en	Not available
it	Non disponibile

en	and %s more...
it	e %s altri...

en	Show current selection

en	Current selection

en	Clear all
it	Cancella tutto

en	Filters
it	Filtri

en	Clear search
it	Cancella la ricerca

en	If you now leave this page, all open popup windows will be closed, too!
it	Se si abbandona questa pagina, tutti i popup verranno chiusi!

en	A popup of this screen is already open. Do you want to close it and load this one instead?
it	Un popup di questa schermata è già aperto. Si desidera chiuderlo ed aprire questo invece?

en	Could not open popup window. Please disable any popup blockers for this application.
it	Impossibile aprire una finestra di popup. Disabilita ogni blocco di popup per questa applicazione.

en	Ascending sort applied,

en	Descending sort applied,

en	No sort applied,

en	sorting is disabled

en	activate to apply an ascending sort

en	activate to apply a descending sort

en	activate to remove the sort

en	Remove the filter

en	There are currently no elements available to select from.

en	Please only select one file for upload.

en	Sorry, you can only upload one file here.

en	Sorry, you can only upload %s files.

en	Please only select at most %s files for upload.

en	The following files are not allowed to be uploaded: %s
it	Non è permesso caricare i seguenti file: %s

en	The following files exceed the maximum allowed size per file of %s and were not uploaded: %s

en	The following files were already uploaded and have not been uploaded again: %s

en	No space left for the following files: %s

en	Available space %s of %s.

en	Upload information

en	An unknown error occurred when deleting the attachment. Please try again. If the error persists, please contact your system administrator.

en	yes
it	sì

en	no

en	This is %s

en	Complex %s with %s arguments

en	No Data Available.

en	Grouped
it	Raggruppato

en	Stacked
it	Impilato

en	Stream
it	Flusso

en	Expanded
it	Espanso

en	Dear Customer, Unfortunately we could not detect a valid ticket number in your subject, so this email can't be processed. Please create a new ticket via the customer panel. Thanks for your help! Your Helpdesk Team

en	(work units)
it	(unità di lavoro)

en	2 minutes
it	2 minuti

en	5 minutes
it	5 minuti

en	7 minutes
it	7 minuti

en	"Slim" skin which tries to save screen space for power users.

en	%s

en	(UserLogin) Firstname Lastname
it	(Nome utente) Nome Cognome

en	(UserLogin) Lastname Firstname

en	(UserLogin) Lastname, Firstname
it	(Nome utente) Cognome, Nome

en	*** out of office until %s (%s d left) ***
it	*** fuori ufficio fino al %s ($s giorni rimanenti) ***

en	0 - Disabled

en	1 - Available

en	1 - Enabled

en	10 Minutes

en	100 (Expert)
it	100 (Esperto)

en	15 Minutes

en	2 - Enabled and required

en	2 - Enabled and shown by default

en	2 - Enabled by default

en	2 Minutes

en	200 (Advanced)
it	200 (Avanzato)

en	30 Minutes

en	300 (Beginner)
it	300 (Novizio)

en	5 Minutes

en	A TicketWatcher Module.

en	A Website
it	Un sito web

en	A list of dynamic fields that are merged into the main ticket during a merge operation. Only dynamic fields that are empty in the main ticket will be set.

en	A picture
it	Un'immagine

en	ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).
it	Modulo ACL che permette di chiudere ticket genitori solo se tutti i ticket figli sono già chiusi ("Stato" mostra quali stati non sono disponibili per il ticket padre finché non sono chiusi tutti i figli).

en	Access Control Lists (ACL)
it	Access Control List (ACL)

en	AccountedTime

en	Activates a blinking mechanism of the queue that contains the oldest ticket.
it	Attiva il meccanismo di blinking della coda che contiene il ticket più vecchio.

en	Activates lost password feature for agents, in the agent interface.
it	Attiva la funzione password dimenticata per gli agenti, nell'interfaccia agenti.

en	Activates lost password feature for customers.
it	Attiva la funzione di password dimenticata per i clienti.

en	Activates support for customer and customer user groups.

en	Activates the article filter in the zoom view to specify which articles should be shown.
it	Attiva il filtro degli articoli nella visualizzazione zoom per specificare quali articoli devono essere mostrati.

en	Activates the available themes on the system. Value 1 means active, 0 means inactive.
it	Attiva i temi disponibili sul sistema. Il valore 1 significa attivi, 0 significa inattivi.

en	Activates the ticket archive system search in the customer interface.
it	Attiva la ricerca nei ticket archiviati nell'interfaccia cliente.

en	Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.
it	Attiva il sistema di archivio dei ticket per avere un sistema più veloce spostando alcuni ticket fuori dall'ambito giornaliero. Per cercare questi ticket, il contrassegno dell'archivio deve essere abilitato nella ricerca dei ticket.

en	Activates time accounting.
it	Attiva Rendicontazione Tempo.

en	ActivityID

en	Add a note to this ticket
it	Aggiungi una nota a questo ticket

en	Add an inbound phone call to this ticket

en	Add an outbound phone call to this ticket
it	Aggiungi una chiamata in uscita a questo ticket

en	Added %s time unit(s), for a total of %s time unit(s).

en	Added email. %s
it	Aggiunta email. %s

en	Added follow-up to ticket [%s]. %s
it	Aggiunta prosecuzione al ticket [%s]. %s

en	Added link to ticket "%s".
it	Aggiunto collegamento al ticket "%s".

en	Added note (%s).

en	Added phone call from customer.

en	Added phone call to customer.

en	Added subscription for user "%s".
it	Aggiunta sottoscrizione per l'utente "%s".

en	Added system request (%s).

en	Added web request from customer.

en	Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.
it	Aggiunge un suffisso con l'attuale anno e mese nel log di OTRS. Verrà creato un log per ogni mese.

en	Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won't be added if the article type is email-internal.

en	Adds the one time vacation days for the indicated calendar.

en	Adds the one time vacation days.

en	Adds the permanent vacation days for the indicated calendar.

en	Adds the permanent vacation days.

en	Admin

en	Admin Area.

en	Admin Notification
it	Notifiche amministrative

en	Admin area navigation for the agent interface.

en	Admin modules overview.

en	Admin.

en	Administration
it	Amministrazione

en	Agent Customer Search

en	Agent Customer Search.

en	Agent Name
it	Nome agente

en	Agent Name + FromSeparator + System Address Display Name

en	Agent Preferences.

en	Agent Statistics.

en	Agent User Search

en	Agent User Search.

en	Agent interface article notification module to check PGP.

en	Agent interface article notification module to check S/MIME.

en	Agent interface module to access CIC search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access fulltext search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access search profiles via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.

en	Agent interface notification module to see the number of locked tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets an agent is responsible for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets in My Services. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	AgentTicketZoom widget that displays a table of objects linked to the ticket.

en	AgentTicketZoom widget that displays customer information for the ticket in the side bar.

en	AgentTicketZoom widget that displays ticket data in the side bar.

en	Agents ↔ Groups
it	Agenti ↔ Gruppi

en	Agents ↔ Roles
it	Agenti ↔ Ruoli

en	All CustomerIDs of a customer user.

en	All attachments (OTRS Business Solution™)

en	All customer users of a CustomerID

en	All escalated tickets
it	Tutti i ticket scalati

en	All new tickets, these tickets have not been worked on yet
it	Tutti i nuovi ticket, questi ticket devono ancora essere elaborati

en	All open tickets, these tickets have already been worked on.

en	All tickets with a reminder set where the reminder date has been reached
it	Tutti i ticket con un promemoria scaduto

en	Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
it	Permette di aggiungere note nella schermata di chiusura del ticket nell'interfaccia dell'operatore. Può essere sovrascritto da Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
it	Permette di aggiungere note nella schermata a testo libero del ticket nell'interfaccia dell'operatore. Può essere sovrascritto da Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
it	Permette di aggiungere note nella schermata del ticket nell'interfaccia dell'operatore. Può essere sovrascritto da Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
it	Permette di aggiungere note nella schermata proprietario del ticket nella schermata ingrandita nell'interfaccia operatore. Può essere sovrascritto da Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
it	Permette di aggiungere note ad un ticket in attesa nella schermata ingrandita dell'interfaccia operatore. Può essere sovrascritto da Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
it	Permette di aggiungere note nella sezione priorità di un ticket nella schermata ingrandita dell'interfaccia operatore. Può essere sovrascritto da Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows agents to exchange the axis of a stat if they generate one.
it	Permette agli operatori di scambiare gli assi di una statistica che generano.

en	Allows agents to generate individual-related stats.
it	Permette agli operatori di generare statistiche individuali.

en	Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).
it	Permette di scegliere tra mostrare gli allegati di un ticket nel browser (in linea) o renderli scaricabili (allegato).

en	Allows choosing the next compose state for customer tickets in the customer interface.
it	Permette di scegliere lo stato di composizione successivo nella schermata dei ticket dei clienti.

en	Allows customers to change the ticket priority in the customer interface.
it	Permette ai clienti di cambiare la priorità dei ticket nell'interfaccia cliente.

en	Allows customers to set the ticket SLA in the customer interface.
it	Permette ai clienti di impostare la SLA dei ticket nell'interfaccia cliente.

en	Allows customers to set the ticket priority in the customer interface.
it	Permette ai clienti di impostare la priorità dei ticket nell'interfaccia cliente.

en	Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.

en	Allows customers to set the ticket service in the customer interface.
it	Permette ai clienti di impostare il servizio dei ticket nell'interfaccia cliente.

en	Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.

en	Allows default services to be selected also for non existing customers.
it	Permette l’inserimento di servizi di default anche per clienti non registrati.

en	Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).
it	Permette di definire servizi e SLA per i ticket (e.g. email, desktop, network, ...), e attributi di scalo per gli SLA (se è abilitata la funzione servizio/SLA)

en	Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows generic agent to execute custom command line scripts.

en	Allows generic agent to execute custom modules.

en	Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).
it	Permette di avere il formato medio nella visualizzazione dei ticket (CustomerInfo =>1 - mostra anche le informazioni del cliente)

en	Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).
it	Permette di avere il formato piccolo nella visualizzazione dei ticket (CustomerInfo =>1 - mostra anche le informazioni del cliente)

en	Allows invalid agents to generate individual-related stats.

en	Allows the administrators to login as other customers, via the customer user administration panel.
it	Permette agli amministratori di effettuare la login come altri clienti attraverso il pannello di amministrazione clienti.

en	Allows the administrators to login as other users, via the users administration panel.
it	Permette agli amministratori di effettuare l'accesso come altri utenti, tramite il pannello di amministrazione.

en	Allows to save current work as draft in the close ticket screen of the agent interface.

en	Allows to save current work as draft in the email outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket compose screen of the agent interface.

en	Allows to save current work as draft in the ticket forward screen of the agent interface.

en	Allows to save current work as draft in the ticket free text screen of the agent interface.

en	Allows to save current work as draft in the ticket move screen of the agent interface.

en	Allows to save current work as draft in the ticket note screen of the agent interface.

en	Allows to save current work as draft in the ticket owner screen of the agent interface.
it	Permette di salvare il lavoro attuale come bozza nella schermata proprietario del ticket dell'interfaccia agente.

en	Allows to save current work as draft in the ticket pending screen of the agent interface.

en	Allows to save current work as draft in the ticket phone inbound screen of the agent interface.

en	Allows to save current work as draft in the ticket phone outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket priority screen of the agent interface.

en	Allows to save current work as draft in the ticket responsible screen of the agent interface.

en	Allows to set a new ticket state in the move ticket screen of the agent interface.
it	Permette di impostare un nuovo stato di ticket nella schermata di movimento ticket dell'interfaccia degli operatori.

en	Always show RichText if available

en	Answer
it	Rispondi

en	Appointment Calendar overview page.

en	Appointment Notifications

en	Appointment calendar event module that prepares notification entries for appointments.

en	Appointment calendar event module that updates the ticket with data from ticket appointment.

en	Appointment edit screen.

en	Appointment list

en	Appointment list.

en	Appointment notifications

en	Appointments

en	Arabic (Saudi Arabia)
it	Arabo (Arabia Saudita)

en	ArticleTree

en	Attachment Name
it	Nome allegato

en	Automated line break in text messages after x number of chars.
it	A capo automatico nelle linee dopo X caratteri

en	Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.

en	Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.

en	Automatically lock and set owner to current Agent after selecting for an Bulk Action.
it	Prendi in carico automaticamente sull'operatore attuale dopo aver selezionato un'azione multipla.

en	Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.

en	Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.
it	Imposta automaticamente la responsabilità del ticket (se non è già impostata) dopo il primo cambio di proprietà.

en	Avatar

en	Balanced white skin by Felix Niklas (slim version).
it	Tema Balanced White di Felix Niklas (versione sottile).

en	Balanced white skin by Felix Niklas.
it	Tema Balanced White di Felix Niklas.

en	Based on global RichText setting

en	Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.

en	Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.
it	Blocca tutte le email in entrata che non hanno un numero di ticket valido nell'oggetto con indirizzo Da: @esempio.com.

en	Bounced to "%s".
it	Rispedito a "%s".

en	Bulgarian
it	Bulgaro

en	Bulk Action
it	Operazioni multiple

en	CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).
it	Configurazione di esempio di CMD. Ignora le email dove il comando esterno CMD ritorna un certo output in STDOUT (le email verranno messe in pipe STDIN a qualcosa.bin).

en	CSV Separator
it	Separatore CSV

en	Cache time in seconds for agent authentication in the GenericInterface.

en	Cache time in seconds for customer authentication in the GenericInterface.

en	Cache time in seconds for the DB ACL backend.

en	Cache time in seconds for the DB process backend.

en	Cache time in seconds for the SSL certificate attributes.

en	Cache time in seconds for the ticket process navigation bar output module.

en	Cache time in seconds for the web service config backend.

en	Calendar manage screen.

en	Catalan
it	Catalano

en	Change password
it	Cambio password

en	Change queue!
it	Cambio coda!

en	Change the customer for this ticket
it	Cambia il cliente di questo ticket

en	Change the free fields for this ticket
it	Cambia i campi liberi di questo ticket

en	Change the owner for this ticket
it	Cambia proprietario di questo ticket

en	Change the priority for this ticket
it	Cambia la priorità di questo ticket

en	Change the responsible for this ticket
it	Cambia il responsabile di questo ticket

en	Change your avatar image.

en	Change your password and more.
it	Cambia la password ed altro.

en	Changed SLA to "%s" (%s).

en	Changed archive state to "%s".

en	Changed customer to "%s".
it	Cliente cambiato in “%s”.

en	Changed dynamic field %s from "%s" to "%s".

en	Changed owner to "%s" (%s).
it	Proprietario impostato a "%s" (%s).

en	Changed pending time to "%s".

en	Changed priority from "%s" (%s) to "%s" (%s).
it	Priorità cambiata da "%s" (%s) a "%s" (%s).

en	Changed queue to "%s" (%s) from "%s" (%s).

en	Changed responsible to "%s" (%s).

en	Changed service to "%s" (%s).

en	Changed state from "%s" to "%s".

en	Changed title from "%s" to "%s".

en	Changed type from "%s" (%s) to "%s" (%s).

en	Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.
it	Cambia il proprietario del ticket a tutti (utile per ASP). Normalmente solo gli agenti con permessi R/W sulla coda del ticket verranno mostrati.

en	Chat communication channel.

en	Checkbox
it	Caselle a scelta obbligata

en	Checks for articles that needs to be updated in the article search index.

en	Checks for communication log entries to be deleted.

en	Checks for queued outgoing emails to be sent.

en	Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.
it	Verifica se una email è una prosecuzione a un ticket esistente cercando l'oggetto di un numero ticket valido.

en	Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module.
it	Verifica se un'e-mail è il seguito di un ticket esistente con un numero di ticket esterno che può essere trovato dal modulo filtro ExternalTicketNumberRecognition.

en	Checks the SystemID in ticket number detection for follow-ups. If not enabled, SystemID will be changed after using the system.

en	Checks the availability of OTRS Business Solution™ for this system.

en	Checks the entitlement status of OTRS Business Solution™.

en	Child
it	Figlio

en	Chinese (Simplified)
it	Cinese (semplificato)

en	Chinese (Traditional)
it	Cinese (tradizionale)

en	Choose for which kind of appointment changes you want to receive notifications.

en	Choose for which kind of ticket changes you want to receive notifications. Please note that you can't completely disable notifications marked as mandatory.

en	Choose which notifications you'd like to receive.

en	Christmas Eve
it	Vigilia di Natale

en	Close
it	Chiudi

en	Close this ticket
it	Chiudi questo ticket

en	Closed tickets (customer user)
it	Ticket chiusi (utenza cliente)

en	Closed tickets (customer)
it	Ticket chiusi (cliente)

en	Cloud Services
it	Servizi Cloud

en	Cloud service admin module registration for the transport layer.

en	Collect support data for asynchronous plug-in modules.

en	Column ticket filters for Ticket Overviews type "Small".

en	Columns that can be filtered in the escalation view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the locked view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the queue view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the responsible view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the service view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the status view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the ticket search result view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the watch view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Comment for new history entries in the customer interface.
it	Commento per nuove voce nello storico dell'interfaccia cliente.

en	Comment2
it	Commento2

en	Communication
it	Comunicazione

en	Communication & Notifications

en	Communication Log GUI

en	Communication log limit per page for Communication Log Overview.

en	CommunicationLog Overview Limit

en	Company Status
it	Stato Società

en	Company Tickets.

en	Company name which will be included in outgoing emails as an X-Header.

en	Compat module for AgentZoom to AgentTicketZoom.

en	Complex

en	Compose
it	Componi

en	Configure Processes.
it	Processi Configurati.

en	Configure and manage ACLs.
it	Configura e gestisci le ACL.

en	Configure any additional readonly mirror databases that you want to use.

en	Configure sending of support data to OTRS Group for improved support.

en	Configure which screen should be shown after a new ticket has been created.
it	Seleziona quale schermata mostrare dopo la creazione di un ticket.

en	Configure your own log text for PGP.

en	Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".

en	Controls how to display the ticket history entries as readable values.

en	Controls if CustomerID is automatically copied from the sender address for unknown customers.

en	Controls if CustomerID is read-only in the agent interface.

en	Controls if customers have the ability to sort their tickets.
it	Controlla se i clienti hanno la possibilità di ordinare i loro ticket.

en	Controls if more than one from entry can be set in the new phone ticket in the agent interface.

en	Controls if the admin is allowed to import a saved system configuration in SysConfig.
it	Controlla se l'amministratore è autorizzato ad importare in SysConfig una configurazione di sistema salvata.

en	Controls if the admin is allowed to make changes to the database via AdminSelectBox.

en	Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.

en	Controls if the ticket and article seen flags are removed when a ticket is archived.

en	Converts HTML mails into text messages.
it	Converte la posta in HTML in Interazioni di testo.

en	Create New process ticket.

en	Create Ticket

en	Create a new calendar appointment linked to this ticket

en	Create and manage Service Level Agreements (SLAs).
it	Crea e gestisce gli SLA

en	Create and manage agents.
it	Crea e gestisce gli agenti.

en	Create and manage appointment notifications.

en	Create and manage attachments.
it	Crea e gestisce gli allegati.

en	Create and manage calendars.

en	Create and manage customer users.
it	Crea e gestisce le utenze cliente.

en	Create and manage customers.
it	Crea e gestisce i clienti.

en	Create and manage dynamic fields.
it	Crea e gestisci Campi Dinamici

en	Create and manage groups.
it	Crea e gestisce i gruppi

en	Create and manage queues.
it	Crea e gestisce le code.

en	Create and manage responses that are automatically sent.
it	Crea e gestisce le risposte che vengono inviate automaticamente.

en	Create and manage roles.
it	Crea e gestisce i ruoli.

en	Create and manage salutations.
it	Crea e gestisce i saluti.

en	Create and manage services.
it	Crea e gestisce i servizi.

en	Create and manage signatures.
it	Crea e gestisce le firme.

en	Create and manage templates.

en	Create and manage ticket notifications.
it	Crea e gestisci le notifiche dei ticket

en	Create and manage ticket priorities.
it	Crea e gestisce le priorità dei ticket.

en	Create and manage ticket states.
it	Crea e gestisce gli stati dei ticket.

en	Create and manage ticket types.
it	Crea e gestisce i tipi di ticket.

en	Create and manage web services.
it	Crea e gestisce i web service

en	Create new Ticket.
it	Crea nuovo ticket.

en	Create new appointment.

en	Create new email ticket and send this out (outbound).
it	Crea un nuovo ticket via email e invialo (in uscita).

en	Create new email ticket.
it	Crea nuovo ticket via email.

en	Create new phone ticket (inbound).

en	Create new phone ticket.

en	Create new process ticket.

en	Create tickets.
it	Crea ticket.

en	Created ticket [%s] in "%s" with priority "%s" and state "%s".

en	Croatian
it	Croato

en	Custom RSS Feed
it	Fonte RSS personalizzata

en	Custom RSS feed.

en	Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).

en	Customer Administration
it	Amministrazione clienti

en	Customer Companies
it	Aziende dei clienti

en	Customer IDs

en	Customer Information Center Search.

en	Customer Information Center search.

en	Customer Information Center.

en	Customer Ticket Print Module.

en	Customer User Administration
it	Amministrazione utenze clienti

en	Customer User Information

en	Customer User Information Center Search.

en	Customer User Information Center search.

en	Customer User Information Center.

en	Customer Users ↔ Customers

en	Customer Users ↔ Groups

en	Customer Users ↔ Services

en	Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer preferences.

en	Customer ticket overview

en	Customer ticket search.

en	Customer ticket zoom

en	Customer user search
it	Ricerca utenze clienti

en	CustomerID search

en	CustomerName

en	CustomerUser

en	Customers ↔ Groups

en	Customizable stop words for fulltext index. These words will be removed from the search index.

en	Czech
it	Ceco

en	Danish
it	Danese

en	Dashboard overview.
it	Panoramica cruscotto.

en	Data used to export the search result in CSV format.
it	Dati usati per esportare i risultati di ricerca in formato CSV

en	Date / Time
it	Data / Ora

en	Default (Slim)
it	Predefinito (Sottile)

en	Default ACL values for ticket actions.
it	ACL di default per le azioni sui ticket.

en	Default ProcessManagement entity prefixes for entity IDs that are automatically generated.
it	Prefisso standard per le entità di Process Management generate automaticamente.

en	Default agent name

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".

en	Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.

en	Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.

en	Default loop protection module.
it	Modulo di default per la protezione dei loop

en	Default queue ID used by the system in the agent interface.
it	ID predefinito della coda usato dal sistema nell'interfaccia degli agenti.

en	Default skin for the agent interface (slim version).

en	Default skin for the agent interface.
it	Tema predefinito per l'interfaccia agente.

en	Default skin for the customer interface.
it	Tema predefinito per l'interfaccia del cliente.

en	Default ticket ID used by the system in the agent interface.
it	Ticket ID predefinito usato dal sistema nell'interfaccia agente.

en	Default ticket ID used by the system in the customer interface.
it	Ticket ID predefinito usato dal sistema nell'interfaccia clienti.

en	Default value for NameX

en	Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js.

en	Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.
it	Definisce un filtro per l'output HTML per aggiungere collegamenti dietro una determinata stringa. L'elemento Image permette due tipi di input. Uno è il nome di una certa immagine (ad es. faq.png). In questo caso verrà usato il percorso delle immagini di OTRS. La seconda possibilità è inserire un collegamento all'immagine.

en	Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.

en	Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define the max depth of queues.
it	Definisci la profondità massima delle code.

en	Define the queue comment 2.

en	Define the service comment 2.

en	Define the sla comment 2.

en	Define the start day of the week for the date picker for the indicated calendar.

en	Define the start day of the week for the date picker.
it	Definire il giorno di inizio settimana per il selezionatore di date.

en	Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.

en	Define which columns are shown in the linked appointment widget (LinkObject::ViewMode = "complex"). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.

en	Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.
it	Definire un oggetto cliente, che genera l'icona LinkedIn alla fine di un blocco di informazioni cliente.

en	Defines a customer item, which generates a XING icon at the end of a customer info block.
it	Definire un oggetto cliente, che genera l'icona XING alla fine di un blocco di informazioni cliente.

en	Defines a customer item, which generates a google icon at the end of a customer info block.
it	Definire un oggetto cliente, che genera l'icona Google alla fine di un blocco di informazioni cliente.

en	Defines a customer item, which generates a google maps icon at the end of a customer info block.
it	Definire un oggetto cliente, che genera l'icona Google Maps alla fine di un blocco di informazioni cliente.

en	Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.
it	Definire un filtro per l'output HTML per aggiungere i collegamenti dietro ai numeri CVE. L'elemento Image permette due tipi di input. Uno è il nome di una certa immagine (ad es. faq.png). In questo caso verrà usato il percorso delle immagini di OTRS. La seconda possibilità è inserire un collegamento all'immagine.

en	Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.
it	Definire un filtro per l'output HTML per aggiungere i collegamenti dietro ai numeri MSBulletin. L'elemento Image permette due tipi di input. Uno è il nome di una certa immagine (ad es. faq.png). In questo caso verrà usato il percorso delle immagini di OTRS. La seconda possibilità è inserire un collegamento all'immagine.

en	Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.
it	Definire un filtro per l'output HTML per aggiungere i collegamenti dietro una determinata stringa. L'elemento Image permette due tipi di input. Uno è il nome di una certa immagine (ad es. faq.png). In questo caso verrà usato il percorso delle immagini di OTRS. La seconda possibilità è inserire un collegamento all'immagine.

en	Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.
it	Definire un filtro per l'output HTML per aggiungere i collegamenti dietro ai numeri bugtraq. L'elemento Image permette due tipi di input. Uno è il nome di una certa immagine (ad es. faq.png). In questo caso verrà usato il percorso delle immagini di OTRS. La seconda possibilità è inserire un collegamento all'immagine.

en	Defines a filter to collect CVE numbers from article texts in AgentTicketZoom. The results will be displayed in a meta box next to the article. Fill in URLPreview if you would like to see a preview when moving your mouse cursor above the link element. This could be the same URL as in URL, but also an alternate one. Please note that some websites deny being displayed within an iframe (e.g. Google) and thus won't work with the preview mode.

en	Defines a filter to process the text in the articles, in order to highlight predefined keywords.
it	Definisce un filtro per analizzare il testo negli articoli, in modo da evidenziare certe parole chiave.

en	Defines a permission context for customer to group assignment.

en	Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").
it	Definire un'espressione regolare che esclude alcuni indirizzi dal controllo sintattico (se "CheckEmailAddress" è impostato a "Sì"). Inserire una espressione regolare in questo campo per gli indirizzi email, che non sono sintatticamente validi, ma che sono necessari per il sistema (ad es. "root@localhost").

en	Defines a regular expression that filters all email addresses that should not be used in the application.
it	Definisce un'espressione regolare che filtra tutti gli indirizzi email che non dovrebbero essere usati nell'applicazione.

en	Defines a sleep time in microseconds between tickets while they are been processed by a job.

en	Defines a useful module to load specific user options or to display news.
it	Definisce un modulo utile per caricare opzioni utente specifiche o per mostrare notizie.

en	Defines all the X-headers that should be scanned.
it	Definisce tutti gli X-Header che dovrebbero essere esaminati.

en	Defines all the languages that are available to the application. Specify only English names of languages here.

en	Defines all the languages that are available to the application. Specify only native names of languages here.

en	Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.
it	Definire tutti i parametri per l'oggetto RefreshTime nelle preferenze del cliente nell'interfaccia dei clienti.

en	Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.
it	Definire tutti i parametri per l'oggetto ShownTickets nelle preferenze del cliente nell'interfaccia dei clienti.

en	Defines all the parameters for this item in the customer preferences.
it	Definire tutti i parametri per questo oggetto nelle preferenze del cliente.

en	Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).

en	Defines all the parameters for this notification transport.

en	Defines all the possible stats output formats.
it	Definisce tutti i possibili formati di output delle statistiche.

en	Defines an alternate URL, where the login link refers to.
it	Definisce un URL alternativo, a cui si riferisce il collegamento di accesso.

en	Defines an alternate URL, where the logout link refers to.
it	Definisce un URL alternativo, a cui si riferisce il collegamento di uscita.

en	Defines an alternate login URL for the customer panel..
it	Definisce un URL alternativo, a cui si riferisce il collegamento di accesso del pannello dei clienti.

en	Defines an alternate logout URL for the customer panel.
it	Definisce un URL alternativo, a cui si riferisce il link di uscita del pannello dei clienti.

en	Defines an external link to the database of the customer (e.g. 'http://yourhost/customer.php?CID=[% Data.CustomerID %]' or '').

en	Defines an icon with link to the google map page of the current location in appointment edit screen.

en	Defines an overview module to show the address book view of a customer user list.

en	Defines available article actions for Chat articles.

en	Defines available article actions for Email articles.

en	Defines available article actions for Internal articles.

en	Defines available article actions for Phone articles.

en	Defines available article actions for invalid articles.

en	Defines available groups for the admin overview screen.

en	Defines chat communication channel.

en	Defines default headers for outgoing emails.

en	Defines email communication channel.

en	Defines from which ticket attributes the agent can select the result order.

en	Defines groups for preferences items.

en	Defines how many deployments the system should keep.
it	Definisce quante attivazioni vengono mantenute dal sistema.

en	Defines how the From field from the emails (sent from answers and email tickets) should look like.
it	Definisce l'aspetto del campo Da: delle email (inviate come risposte nei ticket email).

en	Defines if a pre-sorting by priority should be done in the queue view.

en	Defines if a pre-sorting by priority should be done in the service view.

en	Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se è necessario bloccare un ticket nella schermata di chiusura ticket dell'interfaccia degli agenti (se il ticket non è ancora bloccato, il ticket viene bloccato automaticamente e l’agente attuale viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the email outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email resend screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di rispedizione ticket dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di composizione ticket dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di inoltro ticket dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di free text dei ticket dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di unione di un ticket sotto zoom dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di note dei ticket dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di proprietà di un ticket sotto zoom dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di attesa di un ticket sotto zoom dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di ticket telefonico in uscita dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di priorità di un ticket sotto zoom dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria nella schermata di responsabilità ticket dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
it	Definisce se una presa in carico è necessaria per un cambio di cliente di un ticket dell'interfaccia degli agenti (se il ticket non è ancora preso in carico, il ticket viene preso in carico automaticamente e l’agente viene automaticamente impostato come proprietario).

en	Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to 'Disable cloud services', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).

en	Defines if the first article should be displayed as expanded, that is visible for the related customer. If nothing defined, latest article will be expanded.

en	Defines if the message in the email outbound screen of the agent interface is visible for the customer by default.

en	Defines if the message in the email resend screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket compose screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket forward screen of the agent interface is visible for the customer by default.

en	Defines if the note in the close ticket screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket bulk screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket free text screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket note screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket owner screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket pending screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.

en	Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.

en	Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.

en	Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).

en	Defines if time accounting must be set to all tickets in bulk action.
it	Definisce se la rendicontazione del tempo è necessaria per le azioni multiple

en	Defines internal communication channel.

en	Defines out of office message template. Two string parameters (%s) available: end date and number of days left.
it	Definisce il template dei messaggio di cortesia "out-of-office". Sono disponibili due parametri (%s): data finale e numero di giorni rimanenti.

en	Defines phone communication channel.

en	Defines queues that's tickets are used for displaying as calendar events.

en	Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.
it	Definisce l'espressione regolare di IP per accedere al repository locale. È necessario abilitare questa funzione per avere accesso al tuo repository locale e il pacchetto package::RepositoryList è richiesto sull'host remoto.

en	Defines the PostMaster header to be used on the filter for keeping the current state of the ticket.

en	Defines the URL CSS path.
it	Definisce la path CSS dell'URL

en	Defines the URL base path of icons, CSS and Java Script.
it	Definisce la path URL di icone, CSS e Java Script.

en	Defines the URL image path of icons for navigation.
it	Definisce la path URL delle icone di navigazione.

en	Defines the URL java script path.
it	Definisce la path URL dei java script.

en	Defines the URL rich text editor path.
it	Definisce la path URL del rich text editor.

en	Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.
it	Definisce l'indirizzo di un server DNS dedicato, se necessario, per i look-up di "CheckMXRecord".

en	Defines the agent preferences key where the shared secret key is stored.

en	Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.

en	Defines the body text for notification mails sent to agents, about new password.
it	Definisce il corpo del testo per la mail di notifica inviata all'agente, sulla nuova password.

en	Defines the body text for notification mails sent to agents, with token about new requested password.

en	Defines the body text for notification mails sent to customers, about new account.
it	Definisce il corpo delle email di notifica inviate ai clienti, relative ai nuovi account.

en	Defines the body text for notification mails sent to customers, about new password.

en	Defines the body text for notification mails sent to customers, with token about new requested password.

en	Defines the body text for rejected emails.
it	Definisce il corpo delle email rifiutate.

en	Defines the calendar width in percent. Default is 95%.
it	Definisce la larghezza del calendario in percentuale. Il valore predefinito è 95%.

en	Defines the column to store the keys for the preferences table.
it	Definisce le colonne in cui memorizzare le chiavi per la tabella delle preferenze.

en	Defines the config options for the autocompletion feature.

en	Defines the config parameters of this item, to be shown in the preferences view.
it	Definisce i parametri di configurazione per questo oggetto, in modo che vengano mostrate nella schermata delle preferenze.

en	Defines the config parameters of this item, to be shown in the preferences view. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control). 'PasswordMaxLoginFailed' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the connections for http/ftp, via a proxy.
it	Definisce le connessioni per http/ftp, tramite un proxy.

en	Defines the customer preferences key where the shared secret key is stored.

en	Defines the date input format used in forms (option or input fields).

en	Defines the default CSS used in rich text editors.

en	Defines the default agent name in the ticket zoom view of the customer interface.

en	Defines the default auto response type of the article for this operation.

en	Defines the default body of a note in the ticket free text screen of the agent interface.

en	Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix 'CustomerCompany_' must be added.

en	Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.

en	Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).

en	Defines the default history type in the customer interface.

en	Defines the default maximum number of X-axis attributes for the time scale.

en	Defines the default maximum number of statistics per page on the overview screen.

en	Defines the default next state for a ticket after customer follow-up in the customer interface.

en	Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.

en	Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.

en	Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.

en	Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.

en	Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.

en	Defines the default next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.

en	Defines the default priority of new customer tickets in the customer interface.

en	Defines the default priority of new tickets.
it	Definisce la priorità predefinita dei nuovi ticket.

en	Defines the default queue for new customer tickets in the customer interface.

en	Defines the default queue for new tickets in the agent interface.

en	Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).

en	Defines the default selection at the drop down menu for permissions (Form: Common Specification).

en	Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).

en	Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default sender type for tickets in the ticket zoom screen of the customer interface.

en	Defines the default shown ticket search attribute for ticket search screen (AllTickets/ArchivedTickets/NotArchivedTickets).

en	Defines the default shown ticket search attribute for ticket search screen.

en	Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case 'X', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: 'a text', Dropdown: '1', Date/Time: 'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;' and or 'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7';.

en	Defines the default sort criteria for all queues displayed in the queue view.

en	Defines the default sort criteria for all services displayed in the service view.

en	Defines the default sort order for all queues in the queue view, after priority sort.

en	Defines the default sort order for all services in the service view, after priority sort.

en	Defines the default state of new customer tickets in the customer interface.

en	Defines the default state of new tickets.
it	Definisce lo stato predefinito dei nuovi ticket.

en	Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default subject of a note in the ticket free text screen of the agent interface.

en	Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.

en	Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.

en	Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the status view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.

en	Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.

en	Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket priority in the close ticket screen of the agent interface.

en	Defines the default ticket priority in the ticket bulk screen of the agent interface.

en	Defines the default ticket priority in the ticket free text screen of the agent interface.

en	Defines the default ticket priority in the ticket note screen of the agent interface.

en	Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket responsible screen of the agent interface.

en	Defines the default ticket type for new customer tickets in the customer interface.

en	Defines the default ticket type.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.

en	Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.

en	Defines the default viewable sender types of a ticket (default: customer).

en	Defines the default visibility of the article to customer for this operation.

en	Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.

en	Defines the dynamic fields that are used for displaying on calendar events.

en	Defines the event object types that will be handled via AdminAppointmentNotificationEvent.

en	Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be 'fetchmail', if it is different please use a symbolic link.

en	Defines the filter that processes the text in the articles, in order to highlight URLs.

en	Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).

en	Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.

en	Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer user for these groups).

en	Defines the groups every customer will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer for these groups).

en	Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

en	Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).

en	Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket free text screen action, which gets used for ticket history.

en	Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.

en	Defines the history comment for this operation, which gets used for ticket history in the agent interface.

en	Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket free text screen action, which gets used for ticket history.

en	Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.

en	Defines the history type for this operation, which gets used for ticket history in the agent interface.

en	Defines the hours and week days of the indicated calendar, to count the working time.

en	Defines the hours and week days to count the working time.

en	Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.

en	Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.

en	Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.

en	Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.

en	Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.

en	Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".

en	Defines the list of params that can be passed to ticket search function.

en	Defines the list of possible next actions on an error screen, a full path is required, then is possible to add external links if needed.

en	Defines the list of types for templates.

en	Defines the location to get online repository list for additional packages. The first available result will be used.

en	Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.

en	Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).

en	Defines the maximal valid time (in seconds) for a session id.
it	Definisce il massimo tempo di validità (in secondi) per un id di sessione.

en	Defines the maximum number of affected tickets per job.

en	Defines the maximum number of pages per PDF file.
it	Definisce il numero massimo di pagine per file PDF.

en	Defines the maximum number of quoted lines to be added to responses.

en	Defines the maximum number of tasks to be executed as the same time.
it	Definisce il numero massimo di operazioni da eseguire contemporaneamente.

en	Defines the maximum size (in MB) of the log file.
it	Definisce la dimensione massima (in MB) del file di log.

en	Defines the maximum size in KiloByte of GenericInterface responses that get logged to the gi_debugger_entry_content table.

en	Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.

en	Defines the module that shows all the currently logged in agents in the agent interface.

en	Defines the module that shows all the currently logged in customers in the agent interface.

en	Defines the module that shows the currently logged in agents in the customer interface.

en	Defines the module that shows the currently logged in customers in the customer interface.

en	Defines the module to authenticate customers.
it	Definisce il modulo per autenticare i clienti.

en	Defines the module to display a notification if cloud services are disabled.

en	Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.

en	Defines the module to display a notification in the agent interface if the OTRS Daemon is not running.

en	Defines the module to display a notification in the agent interface if the system configuration is out of sync.

en	Defines the module to display a notification in the agent interface, if the agent has not yet selected a time zone.

en	Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.

en	Defines the module to display a notification in the agent interface, if the agent is logged in while having system maintenance active.

en	Defines the module to display a notification in the agent interface, if the agent session limit prior warning is reached.

en	Defines the module to display a notification in the agent interface, if the installation of not verified packages is activated (only shown to admins).

en	Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn't work as admin).

en	Defines the module to display a notification in the agent interface, if there are invalid sysconfig settings deployed.
it	Definisce il modulo per mostrare una notifica nell'interfaccia agente, nel caso in cui ci siano attivate impostazioni di sistema non valide.

en	Defines the module to display a notification in the agent interface, if there are modified sysconfig settings that are not deployed yet.
it	Definisce il modulo per mostrare una notifica nell'interfaccia agente, nel caso in cui ci siano impostazioni di sistema modificate e non ancora attivate.

en	Defines the module to display a notification in the customer interface, if the customer is logged in while having system maintenance active.

en	Defines the module to display a notification in the customer interface, if the customer user has not yet selected a time zone.

en	Defines the module to generate code for periodic page reloads.

en	Defines the module to send emails. "DoNotSendEmail" doesn't send emails at all. Any of the "SMTP" mechanisms use a specified (external) mailserver. "Sendmail" directly uses the sendmail binary of your operating system. "Test" doesn't send emails, but writes them to $OTRS_HOME/var/tmp/CacheFileStorable/EmailTest/ for testing purposes.

en	Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.

en	Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.

en	Defines the name of the column to store the data in the preferences table.

en	Defines the name of the column to store the user identifier in the preferences table.

en	Defines the name of the indicated calendar.
it	Definisce il nome del calendario indicato.

en	Defines the name of the key for customer sessions.

en	Defines the name of the session key. E.g. Session, SessionID or OTRS.

en	Defines the name of the table where the user preferences are stored.

en	Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.

en	Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.

en	Defines the next possible states after sending a message in the email outbound screen of the agent interface.

en	Defines the next possible states for customer tickets in the customer interface.

en	Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.

en	Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.

en	Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.

en	Defines the next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the number of character per line used in case an HTML article preview replacement on TemplateGenerator for EventNotifications.

en	Defines the number of days to keep the daemon log files.

en	Defines the number of header fields in frontend modules for add and update postmaster filters. It can be up to 99 fields.

en	Defines the number of hours a communication will be stored, whichever its status.

en	Defines the number of hours a successful communication will be stored.

en	Defines the parameters for the customer preferences table.

en	Defines the parameters for the dashboard backend. "Cmd" is used to specify command with parameters. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).

en	Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.

en	Defines the path and TTF-File to handle bold italic proportional font in PDF documents.

en	Defines the path and TTF-File to handle bold monospaced font in PDF documents.

en	Defines the path and TTF-File to handle bold proportional font in PDF documents.

en	Defines the path and TTF-File to handle italic monospaced font in PDF documents.

en	Defines the path and TTF-File to handle italic proportional font in PDF documents.

en	Defines the path and TTF-File to handle monospaced font in PDF documents.

en	Defines the path and TTF-File to handle proportional font in PDF documents.

en	Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.

en	Defines the path to PGP binary.
it	Definisce il percorso del binario PGP.

en	Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = '/var/lib/wwwrun';).

en	Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).

en	Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).

en	Defines the postmaster default queue.

en	Defines the priority in which the information is logged and presented.

en	Defines the recipient target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "System address" displays all system addresses) in the agent interface.

en	Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" shows only the queues which are assigned to system addresses) in the customer interface.

en	Defines the required permission to show a ticket in the escalation view of the agent interface.

en	Defines the search limit for the stats.

en	Defines the search parameters for the AgentCustomerUserAddressBook screen. With the setting 'CustomerTicketTextField' the values for the recipient field can be specified.

en	Defines the sender for rejected emails.
it	Definisce il mittente delle email rifiutate.

en	Defines the separator between the agents real name and the given queue email address.

en	Defines the shown columns and the position in the AgentCustomerUserAddressBook result screen.

en	Defines the shown links in the footer area of the customer and public interface of this OTRS system. The value in "Key" is the external URL, the value in "Content" is the shown label.

en	Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.

en	Defines the standard size of PDF pages.
it	Definisce la dimensione standard delle pagine PDF.

en	Defines the state of a ticket if it gets a follow-up and the ticket was already closed.

en	Defines the state of a ticket if it gets a follow-up.

en	Defines the state type of the reminder for pending tickets.

en	Defines the subject for notification mails sent to agents, about new password.

en	Defines the subject for notification mails sent to agents, with token about new requested password.

en	Defines the subject for notification mails sent to customers, about new account.

en	Defines the subject for notification mails sent to customers, about new password.

en	Defines the subject for notification mails sent to customers, with token about new requested password.

en	Defines the subject for rejected emails.
it	Definisce l'oggetto delle email rifiutate.

en	Defines the system administrator's email address. It will be displayed in the error screens of the application.

en	Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).

en	Defines the target attribute in the link to external customer database. E.g. 'AsPopup PopupType_TicketAction'.

en	Defines the target attribute in the link to external customer database. E.g. 'target="cdb"'.

en	Defines the ticket appointment type backend for ticket dynamic field date time.

en	Defines the ticket appointment type backend for ticket escalation time.

en	Defines the ticket appointment type backend for ticket pending time.

en	Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.

en	Defines the ticket plugin for calendar appointments.

en	Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.

en	Defines the timeout (in seconds, minimum is 20 seconds) for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the two-factor module to authenticate agents.

en	Defines the two-factor module to authenticate customers.

en	Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server's settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.

en	Defines the used character for plaintext email quotes in the ticket compose screen of the agent interface. If this is empty or inactive, original emails will not be quoted but appended to the response.

en	Defines the user identifier for the customer panel.

en	Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).

en	Defines the users avatar. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the valid state types for a ticket. If a ticket is in a state which have any state type from this setting, this ticket will be considered as open, otherwise as closed.

en	Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used.

en	Defines the viewable locks of a ticket. NOTE: When you change this setting, make sure to delete the cache in order to use the new value. Default: unlock, tmp_lock.

en	Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

en	Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).

en	Defines time in minutes since last modification for drafts of specified type before they are considered expired.

en	Defines whether to index archived tickets for fulltext searches.

en	Defines which article sender types should be shown in the preview of a ticket.

en	Defines which items are available for 'Action' in third level of the ACL structure.

en	Defines which items are available in first level of the ACL structure.

en	Defines which items are available in second level of the ACL structure.

en	Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.

en	Defines, which tickets of which ticket state types should not be listed in linked ticket lists.

en	Delete expired cache from core modules.

en	Delete expired loader cache weekly (Sunday mornings).

en	Delete expired sessions.
it	Elimina le sessioni scadute.

en	Delete expired ticket draft entries.

en	Delete expired upload cache hourly.

en	Delete this ticket
it	Elimina questo ticket

en	Deleted link to ticket "%s".
it	Eliminato link al ticket "%s".

en	Deletes a session if the session id is used with an invalid remote IP address.

en	Deletes requested sessions if they have timed out.

en	Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.

en	Deploy and manage OTRS Business Solution™.
it	Attiva e gestisce OTRS Business Solution™.

en	Detached

en	Determines if a button to delete a link should be displayed next to each link in each zoom mask.

en	Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.

en	Determines if the statistics module may generate ticket lists.

en	Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.

en	Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.

en	Determines the next possible ticket states, for process tickets in the agent interface.

en	Determines the next possible ticket states, for process tickets in the customer interface.

en	Determines the next screen after new customer ticket in the customer interface.

en	Determines the next screen after the follow-up screen of a zoomed ticket in the customer interface.

en	Determines the next screen after the ticket is moved. LastScreenOverview will return the last overview screen (e.g. search results, queueview, dashboard). TicketZoom will return to the TicketZoom.

en	Determines the possible states for pending tickets that changed state after reaching time limit.

en	Determines the strings that will be shown as recipient (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the recipient.

en	Determines the strings that will be shown as recipient (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the recipient.

en	Determines the way the linked objects are displayed in each zoom mask.

en	Determines which options will be valid of the recipient (phone ticket) and the sender (email ticket) in the agent interface.

en	Determines which queues will be valid for ticket's recepients in the customer interface.

en	Disable HTTP header "Content-Security-Policy" to allow loading of external script contents. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!

en	Disable HTTP header "X-Frame-Options: SAMEORIGIN" to allow OTRS to be included as an IFrame in other websites. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!

en	Disable autocomplete in the login screen.

en	Disable cloud services

en	Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be enabled).

en	Disables the redirection to the last screen overview / dashboard after a ticket is closed.

en	Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.

en	Display a warning and prevent search when using stop words within fulltext search.

en	Display communication log entries.

en	Display settings to override defaults for Process Tickets.

en	Displays the accounted time for an article in the ticket zoom view.

en	Displays the number of all tickets with the same CustomerID as current ticket in the ticket zoom view.

en	Down
it	Giù

en	Dropdown
it	Menu a tendina

en	Dutch
it	Olandese

en	Dutch stop words for fulltext index. These words will be removed from the search index.

en	Dynamic Fields Checkbox Backend GUI

en	Dynamic Fields Date Time Backend GUI

en	Dynamic Fields Drop-down Backend GUI

en	Dynamic Fields GUI

en	Dynamic Fields Multiselect Backend GUI

en	Dynamic Fields Overview Limit

en	Dynamic Fields Text Backend GUI

en	Dynamic Fields used to export the search result in CSV format.

en	Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: 'Key => My Group', 'Content: Name_X, NameY'.

en	Dynamic fields limit per page for Dynamic Fields Overview.

en	Dynamic fields options shown in the ticket message screen of the customer interface. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.

en	Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface.

en	Dynamic fields shown in the email outbound screen of the agent interface.

en	Dynamic fields shown in the process widget in ticket zoom screen of the agent interface.

en	Dynamic fields shown in the sidebar of the ticket zoom screen of the agent interface.

en	Dynamic fields shown in the ticket close screen of the agent interface.

en	Dynamic fields shown in the ticket compose screen of the agent interface.

en	Dynamic fields shown in the ticket email screen of the agent interface.

en	Dynamic fields shown in the ticket forward screen of the agent interface.

en	Dynamic fields shown in the ticket free text screen of the agent interface.

en	Dynamic fields shown in the ticket medium format overview screen of the agent interface.

en	Dynamic fields shown in the ticket move screen of the agent interface.

en	Dynamic fields shown in the ticket note screen of the agent interface.

en	Dynamic fields shown in the ticket overview screen of the customer interface.

en	Dynamic fields shown in the ticket owner screen of the agent interface.

en	Dynamic fields shown in the ticket pending screen of the agent interface.

en	Dynamic fields shown in the ticket phone inbound screen of the agent interface.

en	Dynamic fields shown in the ticket phone outbound screen of the agent interface.

en	Dynamic fields shown in the ticket phone screen of the agent interface.

en	Dynamic fields shown in the ticket preview format overview screen of the agent interface.

en	Dynamic fields shown in the ticket print screen of the agent interface.

en	Dynamic fields shown in the ticket print screen of the customer interface.

en	Dynamic fields shown in the ticket priority screen of the agent interface.

en	Dynamic fields shown in the ticket responsible screen of the agent interface.

en	Dynamic fields shown in the ticket search overview results screen of the customer interface.

en	Dynamic fields shown in the ticket search screen of the agent interface.

en	Dynamic fields shown in the ticket search screen of the customer interface.

en	Dynamic fields shown in the ticket small format overview screen of the agent interface.

en	Dynamic fields shown in the ticket zoom screen of the customer interface.

en	DynamicField

en	DynamicField backend registration.

en	DynamicField object registration.

en	DynamicField_%s

en	E-Mail Outbound
it	Posta in uscita

en	Edit Customer Companies.

en	Edit Customer Users.

en	Edit appointment

en	Edit customer company

en	Email Addresses
it	Indirizzi Email

en	Email Outbound
it	Posta in uscita

en	Email Resend

en	Email communication channel.

en	Enable highlighting queues based on ticket age.

en	Enable keep-alive connection header for SOAP responses.

en	Enable this if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.

en	Enabled filters.
it	Filtri abilitati.

en	Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.

en	Enables S/MIME support.
it	Abilita supporto S/MIME.

en	Enables customers to create their own accounts.
it	Permette ai clienti di creare i propri account.

en	Enables fetch S/MIME from CustomerUser backend support.

en	Enables file upload in the package manager frontend.

en	Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!

en	Enables or disables the debug mode over frontend interface.

en	Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.

en	Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.

en	Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).

en	Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.

en	Enables ticket bulk action feature only for the listed groups.

en	Enables ticket responsible feature, to keep track of a specific ticket.

en	Enables ticket type feature.

en	Enables ticket watcher feature only for the listed groups.

en	English (Canada)
it	Inglese (Canada)

en	English (United Kingdom)
it	Inglese (Regno Unito)

en	English (United States)
it	Inglese (Stati Uniti)

en	English stop words for fulltext index. These words will be removed from the search index.

en	Enroll process for this ticket

en	Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.

en	Escalated Tickets
it	Ticket scalati

en	Escalation view

en	EscalationTime

en	Estonian
it	Estone

en	Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).

en	Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.

en	Event module that performs an update statement on TicketIndex to rename the queue name there if needed and if StaticDB is actually used.

en	Event module that updates customer company object name for dynamic fields.

en	Event module that updates customer user object name for dynamic fields.

en	Event module that updates customer user search profiles if login changes.

en	Event module that updates customer user service membership if login changes.

en	Event module that updates customer users after an update of the Customer.

en	Event module that updates tickets after an update of the Customer User.

en	Event module that updates tickets after an update of the Customer.

en	Events Ticket Calendar

en	Example package autoload configuration.

en	Execute SQL statements.
it	Esegui statement SQL

en	Executes a custom command or module. Note: if module is used, function is required.

en	Executes follow-up checks on In-Reply-To or References headers for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on OTRS Header 'X-OTRS-Bounce'.

en	Executes follow-up checks on attachment contents for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on email body for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on the raw source email for mails that don't have a ticket number in the subject.

en	Exports the whole article tree in search result (it can affect the system performance).

en	External

en	External Link

en	Fetch emails via fetchmail (using SSL).
it	Recupera le email tramite fetchmail (utilizzando SSL).

en	Fetch emails via fetchmail.
it	Recupera le email tramite fetchmail.

en	Fetch incoming emails from configured mail accounts.

en	Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".

en	File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.

en	Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.

en	Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.

en	Filter incoming emails.
it	Filtra email in ingresso.

en	Finnish
it	Finlandese

en	First Christmas Day
it	Natale

en	First Queue
it	Prima coda

en	First response time

en	FirstLock

en	FirstResponse

en	FirstResponseDiffInMin

en	FirstResponseInMin

en	Firstname Lastname
it	Nome Cognome

en	Firstname Lastname (UserLogin)
it	Nome Cognome (Utente)

en	For these state types the ticket numbers are striked through in the link table.

en	Force the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.

en	Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).
it	Forza la codifica dei messaggi di posta in uscita (7bit|8bit|quoted-printable|base64).

en	Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.

en	Forces to unlock tickets after being moved to another queue.
it	Forza lo sblocco dei ticket dopo lo spostamento in un’altra coda.

en	Forwarded to "%s".
it	Inoltrato a "%s".

en	Free Fields
it	Campi liberi

en	French
it	Francese

en	French (Canada)
it	Francese (Canada)

en	French stop words for fulltext index. These words will be removed from the search index.

en	Frontend

en	Frontend module registration (disable AgentTicketService link if Ticket Service feature is not used).

en	Frontend module registration (disable company link if no company feature is used).

en	Frontend module registration (disable ticket processes screen if no process available) for Customer.

en	Frontend module registration (disable ticket processes screen if no process available).

en	Frontend module registration (show personal favorites as sub navigation items of 'Admin').

en	Frontend module registration for the agent interface.

en	Frontend module registration for the customer interface.

en	Frontend module registration for the public interface.

en	Full value
it	Valore completo

en	Fulltext index regex filters to remove parts of the text.

en	Fulltext search
it	Ricerca testo completo

en	Galician
it	Galiziano

en	General ticket data shown in the ticket overviews (fall-back). Note that TicketNumber can not be disabled, because it is necessary.

en	Generate dashboard statistics.

en	Generic Info module.

en	GenericAgent
it	AgenteGenerico

en	GenericInterface Debugger GUI

en	GenericInterface ErrorHandling GUI

en	GenericInterface Invoker Event GUI

en	GenericInterface Invoker GUI

en	GenericInterface Operation GUI

en	GenericInterface TransportHTTPREST GUI

en	GenericInterface TransportHTTPSOAP GUI

en	GenericInterface Web Service GUI

en	GenericInterface Web Service History GUI

en	GenericInterface Web Service Mapping GUI

en	GenericInterface module registration for an error handling module.

en	GenericInterface module registration for the invoker layer.

en	GenericInterface module registration for the mapping layer.

en	GenericInterface module registration for the operation layer.

en	GenericInterface module registration for the transport layer.

en	German
it	Tedesco

en	German stop words for fulltext index. These words will be removed from the search index.

en	Gives customer users group based access to tickets from customer users of the same customer (ticket CustomerID is a CustomerID of the customer user).

en	Gives end users the possibility to override the separator character for CSV files, defined in the translation files. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Global Search Module.

en	Go to dashboard!
it	Vai al cruscotto!

en	Good PGP signature.
it	Buona firma PGP.

en	Google Authenticator
it	Autenticatore Google

en	Graph: Bar Chart

en	Graph: Line Chart

en	Graph: Stacked Area Chart

en	Greek
it	Greco

en	Hebrew
it	Ebraico

en	Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). It will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild".

en	High Contrast

en	High contrast skin for visually impaired users.

en	Hindi

en	Hungarian
it	Ungherese

en	If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.

en	If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.

en	If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.

en	If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.

en	If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.

en	If "DB" was selected for Customer::AuthModule, the encryption type of passwords must be specified.

en	If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.

en	If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.

en	If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.

en	If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.

en	If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.

en	If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\\user to user).

en	If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.

en	If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.

en	If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.

en	If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.

en	If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.

en	If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.

en	If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.

en	If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.

en	If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.

en	If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.

en	If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.

en	If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).

en	If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.

en	If "Radius" was selected for Customer::AuthModule, the radius host must be specified.

en	If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.

en	If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.

en	If "SysLog" was selected for LogModule, a special log facility can be specified.

en	If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.

en	If "bcrypt" was selected for CryptType, use cost specified here for bcrypt hashing. Currently max. supported cost value is 31.

en	If "file" was selected for LogModule, a logfile must be specified. If the file doesn't exist, it will be created by the system.

en	If active, none of the regular expressions may match the user's email address to allow registration.

en	If active, one of the regular expressions has to match the user's email address to allow registration.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.

en	If enabled debugging information for ACLs is logged.

en	If enabled debugging information for transitions is logged.

en	If enabled the daemon will redirect the standard error stream to a log file.

en	If enabled the daemon will redirect the standard output stream to a log file.

en	If enabled the daemon will use this directory to create its PID files. Note: Please stop the daemon before any change and use this setting only if <$OTRSHome>/var/run/ can not be used.

en	If enabled, OTRS will deliver all CSS files in minified form.

en	If enabled, OTRS will deliver all JavaScript files in minified form.

en	If enabled, TicketPhone and TicketEmail will be open in new windows.

en	If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails. NOTE: If you change this option, please make sure to delete the cache.

en	If enabled, the cache data be held in memory.

en	If enabled, the cache data will be stored in cache backend.

en	If enabled, the customer can search for tickets in all services (regardless what services are assigned to the customer).

en	If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.

en	If enabled, the first level of the main menu opens on mouse hover (instead of click only).

en	If enabled, users that haven't selected a time zone yet will be notified to do so. Note: Notification will not be shown if (1) user has not yet selected a time zone and (2) OTRSTimeZone and UserDefaultTimeZone do match and (3) are not set to UTC.

en	If no SendmailNotificationEnvelopeFrom is specified, this setting makes it possible to use the email's from address instead of an empty envelope sender (required in certain mail server configurations).

en	If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty (unless SendmailNotificationEnvelopeFrom::FallbackToEmailFrom is set).

en	If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.

en	If this option is enabled, tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is not enabled, no autoresponses will be sent.

en	If this regex matches, no message will be send by the autoresponder.

en	If this setting is enabled, it is possible to install packages which are not verified by OTRS Group. These packages could threaten your whole system!

en	If this setting is enabled, local modifications will not be highlighted as errors in the package manager and support data collector.

en	If you're going to be out of office, you may wish to let other users know by setting the exact dates of your absence.

en	Ignore system sender article types (e. g. auto responses or email notifications) to be flagged as 'Unread Article' in AgentTicketZoom or expanded automatically in Large view screens.

en	Import appointments screen.

en	Include tickets of subqueues per default when selecting a queue.

en	Include unknown customers in ticket filter.

en	Includes article create times in the ticket search of the agent interface.

en	Incoming Phone Call.
it	Telefonata in entrata.

en	IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the command "bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild" for initial index creation.

en	Indicates if a bounce e-mail should always be treated as normal follow-up.

en	Indonesian

en	Inline

en	Input

en	Interface language
it	Lingua dell'interfaccia

en	Internal communication channel.

en	International Workers' Day
it	Festa dei lavoratori

en	It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.

en	It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.

en	It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.

en	It was not possible to check the PGP signature, this may be caused by a missing public key or an unsupported algorithm.

en	Italian
it	Italiano

en	Italian stop words for fulltext index. These words will be removed from the search index.

en	Ivory
it	Avorio

en	Ivory (Slim)
it	Avorio (Sottile)

en	Japanese
it	Giapponese

en	JavaScript function for the search frontend.
it	Funzione JavaScript per l'interfaccia di ricerca.

en	Korean

en	Language
it	Lingua

en	Large

en	Last Screen Overview

en	Last customer subject

en	Lastname Firstname
it	Cognome Nome

en	Lastname Firstname (UserLogin)
it	Cognome Nome (Utente)

en	Lastname, Firstname
it	Cognome, Nome

en	Lastname, Firstname (UserLogin)
it	Cognome, Nome (Utente)

en	LastnameFirstname

en	Latvian
it	Lettone

en	Left
it	Sinistra

en	Link Object
it	Collega oggetto

en	Link Object.

en	Link agents to groups.
it	Collega gli agenti ai gruppi.

en	Link agents to roles.
it	Collega gli agenti ai ruoli.

en	Link customer users to customers.

en	Link customer users to groups.

en	Link customer users to services.

en	Link customers to groups.

en	Link queues to auto responses.
it	Collega le code alle risposte automatiche.

en	Link roles to groups.
it	Collega i ruoli ai gruppi.

en	Link templates to attachments.

en	Link templates to queues.
it	Collega i modelli alle code.

en	Link this ticket to other objects
it	Collega questo ticket ad un altro oggetto

en	Links 2 tickets with a "Normal" type link.
it	Collega due ticket con un collegamento di tipo "Normale".

en	Links 2 tickets with a "ParentChild" type link.
it	Collega due ticket con un collegamento di tipo "PadreFiglio".

en	Links appointments and tickets with a "Normal" type link.

en	List of CSS files to always be loaded for the agent interface.

en	List of CSS files to always be loaded for the customer interface.

en	List of JS files to always be loaded for the agent interface.

en	List of JS files to always be loaded for the customer interface.

en	List of all CustomerCompany events to be displayed in the GUI.

en	List of all CustomerUser events to be displayed in the GUI.

en	List of all DynamicField events to be displayed in the GUI.

en	List of all LinkObject events to be displayed in the GUI.

en	List of all Package events to be displayed in the GUI.

en	List of all appointment events to be displayed in the GUI.

en	List of all article events to be displayed in the GUI.

en	List of all calendar events to be displayed in the GUI.

en	List of all queue events to be displayed in the GUI.

en	List of all ticket events to be displayed in the GUI.

en	List of colors in hexadecimal RGB which will be available for selection during calendar creation. Make sure the colors are dark enough so white text can be overlayed on them.

en	List of default Standard Templates which are assigned automatically to new Queues upon creation.

en	List of responsive CSS files to always be loaded for the agent interface.

en	List of responsive CSS files to always be loaded for the customer interface.

en	List view
it	Elenco

en	Lithuanian
it	Lituano

en	Loader module registration for the agent interface.

en	Loader module registration for the customer interface.

en	Lock / unlock this ticket
it	Blocca/ sblocca questo ticket

en	Locked Tickets
it	Ticket bloccati

en	Locked Tickets.
it	Ticket bloccati.

en	Locked ticket.
it	Ticket bloccato.

en	Logged in users.

en	Logged-In Users

en	Logout of customer panel.

en	Look into a ticket!
it	Visualizza un ticket!

en	Loop protection: no auto-response sent to "%s".

en	Macedonian

en	Mail Accounts
it	Account di posta

en	MailQueue configuration settings.

en	Main menu item registration.

en	Main menu registration.

en	Makes the application block external content loading.

en	Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.

en	Makes the application check the syntax of email addresses.

en	Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.

en	Malay
it	Malese

en	Manage OTRS Group cloud services.

en	Manage PGP keys for email encryption.
it	Gestisci le chiavi PGP per la cifratura delle email.

en	Manage POP3 or IMAP accounts to fetch email from.
it	Gestisci gli account POP3 o IMAP da cui recuperare le email.

en	Manage S/MIME certificates for email encryption.
it	Gestisci i certificati S/MIME per la cifratura delle email.

en	Manage System Configuration Deployments.
it	Gestisce le attivazioni della configurazione di sistema.

en	Manage different calendars.

en	Manage existing sessions.
it	Gestisci le sessioni esistenti.

en	Manage support data.
it	Gestisci i dati di supporto.

en	Manage system registration.
it	Gestisci la registrazione del sistema.

en	Manage tasks triggered by event or time based execution.

en	Mark as Spam!
it	Contrassegna come spam!

en	Mark this ticket as junk!
it	Marca questo ticket come spam!

en	Max size (in characters) of the customer information table (phone and email) in the compose screen.

en	Max size (in rows) of the informed agents box in the agent interface.

en	Max size (in rows) of the involved agents box in the agent interface.

en	Max size of the subjects in an email reply and in some overview screens.

en	Maximal auto email responses to own email-address a day (Loop-Protection).

en	Maximal auto email responses to own email-address a day, configurable by email address (Loop-Protection).

en	Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).

en	Maximum Number of a calendar shown in a dropdown.

en	Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.

en	Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.

en	Maximum number of active calendars in overview screens. Please note that large number of active calendars can have a performance impact on your server by making too much simultaneous calls.

en	Maximum number of tickets to be displayed in the result of a search in the agent interface.

en	Maximum number of tickets to be displayed in the result of a search in the customer interface.

en	Maximum number of tickets to be displayed in the result of this operation.

en	Maximum size (in characters) of the customer information table in the ticket zoom view.

en	Medium

en	Merge this ticket and all articles into another ticket

en	Merged Ticket (%s/%s) to (%s/%s).

en	Merged Ticket <OTRS_TICKET> to <OTRS_MERGE_TO_TICKET>.
it	Ticket <OTRS_TICKET> unito a <OTRS_MERGE_TO_TICKET>.

en	Minute

en	Miscellaneous
it	Varie

en	Module for To-selection in new ticket screen in the customer interface.

en	Module to check if a incoming e-mail message is bounce.

en	Module to check if arrived emails should be marked as internal (because of original forwarded internal email). IsVisibleForCustomer and SenderType define the values for the arrived email/article.

en	Module to check the group permissions for customer access to tickets.

en	Module to check the group permissions for the access to tickets.

en	Module to compose signed messages (PGP or S/MIME).
it	Modulo per comporre messaggi firmati (PGP o S/MIME).

en	Module to define the email security options to use (PGP or S/MIME).

en	Module to encrypt composed messages (PGP or S/MIME).

en	Module to fetch customer users SMIME certificates of incoming messages.

en	Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.

en	Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => '(.+?)@.+?', and use () as [***] in Set =>.

en	Module to filter encrypted bodies of incoming messages.

en	Module to generate accounted time ticket statistics.

en	Module to generate html OpenSearch profile for short ticket search in the agent interface.

en	Module to generate html OpenSearch profile for short ticket search in the customer interface.

en	Module to generate ticket solution and response time statistics.

en	Module to generate ticket statistics.
it	Modulo per generare le statistiche dei ticket.

en	Module to grant access if the CustomerID of the customer has necessary group permissions.

en	Module to grant access if the CustomerID of the ticket matches the CustomerID of the customer.

en	Module to grant access if the CustomerUserID of the ticket matches the CustomerUserID of the customer.

en	Module to grant access to any agent that has been involved in a ticket in the past (based on ticket history entries).

en	Module to grant access to the agent responsible of a ticket.

en	Module to grant access to the creator of a ticket.
it	Modulo per accordare l'accesso all'autore di un ticket.

en	Module to grant access to the owner of a ticket.
it	Modulo per accordare l'accesso al proprietario di un ticket.

en	Module to grant access to the watcher agents of a ticket.

en	Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).

en	Module to use database filter storage.

en	Module used to detect if attachments are present.

en	Multiselect
it	Selezione multipla

en	My Queues
it	Le mie code

en	My Services
it	I miei servizi

en	My Tickets.
it	I miei ticket.

en	Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.
it	Nome della coda personalizzata. La coda personalizzata raccoglie le tue code preferite e può essere selezionata tra le proprie impostazioni.

en	Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.

en	NameX
it	NomeX

en	New Ticket
it	Nuovo ticket

en	New Tickets
it	Nuovi ticket

en	New Window
it	Nuova finestra

en	New Year's Day
it	Capodanno

en	New Year's Eve
it	Vigilia di Capodanno

en	New process ticket

en	News about OTRS releases!
it	Novità sui rilasci di OTRS!

en	News about OTRS.

en	Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.

en	No public key found.
it	Nessuna chiave pubblica trovata.

en	No valid OpenPGP data found.
it	Nessun dato OpenPGP valido trovato.

en	None
it	Nessuno

en	Norwegian
it	Norvegese

en	Notification Settings
it	Impostazioni delle notifiche

en	Notified about response time escalation.

en	Notified about solution time escalation.

en	Notified about update time escalation.

en	Number of displayed tickets
it	Numero di ticket mostrati

en	Number of lines (per ticket) that are shown by the search utility in the agent interface.

en	Number of tickets to be displayed in each page of a search result in the agent interface.

en	Number of tickets to be displayed in each page of a search result in the customer interface.

en	Number of tickets to be displayed in each page.

en	OTRS Group Services

en	OTRS News
it	Notizie OTRS

en	OTRS can use one or more readonly mirror databases for expensive operations like fulltext search or statistics generation. Here you can specify the DSN for the first mirror database.

en	OTRS doesn't support recurring Appointments without end date or number of iterations. During import process, it might happen that ICS file contains such Appointments. Instead, system creates all Appointments in the past, plus Appointments for the next N months (120 months/10 years by default).

en	Open an external link!

en	Open tickets (customer user)
it	Ticket aperti (utenza cliente)

en	Open tickets (customer)
it	Ticket aperti (cliente)

en	Option
it	Opzione

en	Optional queue limitation for the CreatorCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the InvolvedCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the OwnerCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the ResponsibleCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Other Customers
it	Altri clienti

en	Out Of Office
it	Fuori sede

en	Out Of Office Time
it	Orario di assenza dall'ufficio

en	Out of Office users.

en	Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.

en	Overview Escalated Tickets.

en	Overview Refresh Time
it	Frequenza di aggiornamento della Vista Globale

en	Overview of all Tickets per assigned Queue.

en	Overview of all appointments.

en	Overview of all escalated tickets.

en	Overview of all open Tickets.
it	Panoramica di tutti i ticket aperti.

en	Overview of all open tickets.
it	Panoramica di tutti i ticket aperti.

en	Overview of customer tickets.
it	Panoramica dei ticket clienti.

en	PGP Key
it	Chiave PGP

en	PGP Key Management
it	Gestione chiavi PGP

en	PGP Keys
it	Chiavi PGP

en	Package event module file a scheduler task for update registration.

en	Parameters for the CreateNextMask object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the CustomQueue object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the CustomService object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the RefreshTime object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the column filters of the small ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the dashboard backend of the customer company information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer id list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer id status widget of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer user information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer user list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the queue overview widget of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "QueuePermissionGroup" is not mandatory, queues are only listed if they belong to this permission group if you enable it. "States" is a list of states, the key is the sort order of the state in the widget. "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the running process tickets overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket events calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the upcoming events widget of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the pages (in which the communication log entries are shown) of the communication log overview.

en	Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the medium ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the small ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the ticket preview overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters of the example SLA attribute Comment2.

en	Parameters of the example queue attribute Comment2.

en	Parameters of the example service attribute Comment2.

en	Parent
it	Genitore

en	ParentChild

en	Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).

en	Pending time

en	People
it	Persone

en	Performs the configured action for each event (as an Invoker) for each configured web service.

en	Permitted width for compose email windows.

en	Permitted width for compose note windows.

en	Persian
it	Iraniano

en	Phone Call Inbound
it	Telefonata ricevuta

en	Phone Call Outbound
it	Telefonata effettuata

en	Phone Call.
it	Telefonata.

en	Phone call
it	Chiamata telefonica

en	Phone communication channel.

en	Phone-Ticket
it	Ticket telefonico

en	Picture Upload

en	Picture upload module.

en	Picture-Upload
it	Caricamento immagine

en	Plugin search

en	Plugin search module for autocomplete.

en	Polish
it	Polacco

en	Portuguese
it	Portoghese

en	Portuguese (Brasil)
it	Portoghese (Brasile)

en	PostMaster Filters
it	Filtri PostMaster

en	PostMaster Mail Accounts
it	Account di posta PostMaster

en	Print this ticket
it	Stampa questo ticket

en	Priorities
it	Priorità

en	Process Management Activity Dialog GUI

en	Process Management Activity GUI

en	Process Management Path GUI

en	Process Management Transition Action GUI

en	Process Management Transition GUI

en	Process Ticket.

en	Process pending tickets.

en	ProcessID
it	ID processo

en	Processes & Automation

en	Product News
it	Notizie sul prodotto

en	Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).

en	Provides a matrix overview of the tickets per state per queue

en	Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.

en	Public Calendar

en	Public calendar.

en	Queue view
it	Vista per Coda

en	Queues ↔ Auto Responses

en	Rebuild the ticket index for AgentTicketQueue.

en	Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the 'NumberRegExp' expression will be used as the ticket number value.

en	Refresh interval
it	Intervallo di aggiornamento

en	Registers a log module, that can be used to log communication related information.

en	Reminder Tickets
it	Tickets di promemoria

en	Removed subscription for user "%s".
it	Rimossa sottoscrizione per l'utente "%s".

en	Removes old generic interface debug log entries created before the specified amount of days.

en	Removes old system configuration deployments (Sunday mornings).
it	Rimuove le vecchie attivazioni della configurazione di sistema (domenica mattina).

en	Removes old ticket number counters (each 10 minutes).

en	Removes the ticket watcher information when a ticket is archived.

en	Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.

en	Replaces the original sender with current customer's email address on compose answer in the ticket compose screen of the agent interface.

en	Reports
it	Resoconti

en	Reports (OTRS Business Solution™)
it	Resoconti (OTRS Business Solution™)

en	Reprocess mails from spool directory that could not be imported in the first place.

en	Required permissions to change the customer of a ticket in the agent interface.

en	Required permissions to use the close ticket screen in the agent interface.

en	Required permissions to use the email outbound screen in the agent interface.
it	Permessi richiesti per utilizzare la schermata della posta in uscita nell'interfaccia agente.

en	Required permissions to use the email resend screen in the agent interface.

en	Required permissions to use the ticket bounce screen in the agent interface.

en	Required permissions to use the ticket compose screen in the agent interface.

en	Required permissions to use the ticket forward screen in the agent interface.

en	Required permissions to use the ticket free text screen in the agent interface.

en	Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket note screen in the agent interface.

en	Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket phone inbound screen in the agent interface.

en	Required permissions to use the ticket phone outbound screen in the agent interface.

en	Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.

en	Required permissions to use the ticket responsible screen in the agent interface.

en	Resend Ticket Email.

en	Resent email to "%s".

en	Resets and unlocks the owner of a ticket if it was moved to another queue.
it	Azzera e sblocca il proprietario di un ticket se il ticket viene spostato in un’altra coda.

en	Resource Overview (OTRS Business Solution™)

en	Responsible Tickets

en	Responsible Tickets.

en	Restores a ticket from the archive (only if the event is a state change to any open available state).

en	Retains all services in listings even if they are children of invalid elements.

en	Right
it	Destra

en	Roles ↔ Groups
it	Ruoli ↔ Gruppi

en	Romanian

en	Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").

en	Running Process Tickets

en	Runs an initial wildcard search of the existing customer company when accessing the AdminCustomerCompany module.

en	Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.

en	Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.

en	Russian
it	Russo

en	S/MIME Certificates
it	Certificati S/MIME

en	SMS

en	SMS (Short Message Service)

en	Salutations
it	Formule di saluto

en	Sample command output

en	Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data. Note: Searching for attachment names is not supported when "FS" is used.

en	Schedule a maintenance period.

en	Screen after new ticket
it	Pagina da mostrare dopo un nuovo ticket

en	Search Customer
it	Ricerca cliente

en	Search Ticket.
it	Ricerca ticket.

en	Search Tickets.
it	Ricerca ticket.

en	Search User
it	Cerca utente

en	Search backend default router.

en	Search backend router.

en	Search.
it	Ricerca.

en	Second Christmas Day
it	Santo Stefano

en	Second Queue
it	Seconda coda

en	Select after which period ticket overviews should refresh automatically.

en	Select how many tickets should be shown in overviews by default.

en	Select the main interface language.
it	Scegli la lingua preferita.

en	Select the separator character used in CSV files (stats and searches). If you don't select a separator here, the default separator for your language will be used.
it	Seleziona il carattere di separazione usato nei file CSV (statistiche e ricerca). Se non selezioni un separatore, sarà usato il separatore predefinito per la tua lingua.

en	Select your frontend Theme.
it	Scegli il tema per la tua interfaccia.

en	Select your personal time zone. All times will be displayed relative to this time zone.

en	Select your preferred layout for the software.

en	Select your preferred theme for OTRS.

en	Selects the cache backend to use.

en	Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.

en	Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535).

en	Send new outgoing mail from this ticket

en	Send notifications to users.
it	Invia notifiche agli utenti.

en	Sender type for new tickets from the customer inteface.

en	Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).

en	Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.

en	Sends customer notifications just to the mapped customer.

en	Sends registration information to OTRS group.
it	Invia le informazioni di registrazione a OTRS Group.

en	Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).

en	Sends the notifications which are configured in the admin interface under "Ticket Notifications".

en	Sent "%s" notification to "%s" via "%s".

en	Sent auto follow-up to "%s".

en	Sent auto reject to "%s".

en	Sent auto reply to "%s".

en	Sent email to "%s".

en	Sent email to customer.

en	Sent notification to "%s".

en	Serbian Cyrillic
it	Serbo (Cirillico)

en	Serbian Latin
it	Serbo (Latino)

en	Service Level Agreements
it	Accordi sul livello di servizio

en	Service view

en	ServiceView

en	Set a new password by filling in your current password and a new one.
it	Imposta una nuova password inserendo prima quella attuale.

en	Set sender email addresses for this system.

en	Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.

en	Set the limit of tickets that will be executed on a single genericagent job execution.

en	Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.

en	Set the minimum log level. If you select 'error', just errors are logged. With 'debug' you get all logging messages. The order of log levels is: 'debug', 'info', 'notice' and 'error'.

en	Set this ticket to pending
it	Metti questo ticket in attesa

en	Sets if SLA must be selected by the agent.
it	Imposta se SLA deve essere selezionato dall'agente.

en	Sets if SLA must be selected by the customer.
it	Imposta se SLA deve essere selezionato dal cliente.

en	Sets if note must be filled in by the agent. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Sets if queue must be selected by the agent.
it	Attivare se l’agente deve selezionare la coda.

en	Sets if service must be selected by the agent.
it	Attivare se l’agente deve selezionare il servizio.

en	Sets if service must be selected by the customer.
it	Imposta se il servizio deve essere selezionato dal cliente.

en	Sets if state must be selected by the agent.

en	Sets if ticket owner must be selected by the agent.
it	Imposta se il proprietario del ticket deve essere selezionato dall'agente.

en	Sets if ticket responsible must be selected by the agent.

en	Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.

en	Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.

en	Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.

en	Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.

en	Sets the count of articles visible in preview mode of ticket overviews.

en	Sets the default article customer visibility for new email tickets in the agent interface.

en	Sets the default article customer visibility for new phone tickets in the agent interface.

en	Sets the default body text for notes added in the close ticket screen of the agent interface.

en	Sets the default body text for notes added in the ticket move screen of the agent interface.

en	Sets the default body text for notes added in the ticket note screen of the agent interface.

en	Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the default body text for notes added in the ticket responsible screen of the agent interface.

en	Sets the default error message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.

en	Sets the default link type of split tickets in the agent interface.

en	Sets the default link type of splitted tickets in the agent interface.

en	Sets the default message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.

en	Sets the default message for the notification is shown on a running system maintenance period.

en	Sets the default next state for new phone tickets in the agent interface.

en	Sets the default next ticket state, after the creation of an email ticket in the agent interface.

en	Sets the default note text for new telephone tickets. E.g 'New ticket via call' in the agent interface.

en	Sets the default priority for new email tickets in the agent interface.

en	Sets the default priority for new phone tickets in the agent interface.

en	Sets the default sender type for new email tickets in the agent interface.

en	Sets the default sender type for new phone ticket in the agent interface.

en	Sets the default subject for new email tickets (e.g. 'email Outbound') in the agent interface.

en	Sets the default subject for new phone tickets (e.g. 'Phone call') in the agent interface.

en	Sets the default subject for notes added in the close ticket screen of the agent interface.

en	Sets the default subject for notes added in the ticket move screen of the agent interface.

en	Sets the default subject for notes added in the ticket note screen of the agent interface.

en	Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the default subject for notes added in the ticket responsible screen of the agent interface.

en	Sets the default text for new email tickets in the agent interface.

en	Sets the inactivity time (in seconds) to pass before a session is killed and a user is logged out.

en	Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime before a prior warning will be visible for the logged in agents.

en	Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active customers within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active sessions per agent within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active sessions per customers within the timespan defined in SessionMaxIdleTime.

en	Sets the method PGP will use to sing and encrypt emails. Note Inline method is not compatible with RichText messages.

en	Sets the minimal ticket counter size if "AutoIncrement" was selected as TicketNumberGenerator. Default is 5, this means the counter starts from 10000.

en	Sets the minutes a notification is shown for notice about upcoming system maintenance period.

en	Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).

en	Sets the options for PGP binary.
it	Imposta le opzioni per il binario di PGP.

en	Sets the password for private PGP key.
it	Imposta la password per la chiave privata PGP.

en	Sets the prefered time units (e.g. work units, hours, minutes).
it	Imposta le unità di tempo preferite (ad es. unità di lavoro, ore, minuti).

en	Sets the preferred digest to be used for PGP binary.

en	Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.

en	Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket responsible screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the close ticket screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket note screen of the agent interface.

en	Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.

en	Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the state of a ticket in the close ticket screen of the agent interface.

en	Sets the state of a ticket in the ticket bulk screen of the agent interface.

en	Sets the state of a ticket in the ticket free text screen of the agent interface.

en	Sets the state of a ticket in the ticket note screen of the agent interface.

en	Sets the state of a ticket in the ticket responsible screen of the agent interface.

en	Sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the stats hook.

en	Sets the ticket owner in the close ticket screen of the agent interface.

en	Sets the ticket owner in the ticket bulk screen of the agent interface.

en	Sets the ticket owner in the ticket free text screen of the agent interface.

en	Sets the ticket owner in the ticket note screen of the agent interface.

en	Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the ticket owner in the ticket responsible screen of the agent interface.

en	Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket bulk screen of the agent interface.

en	Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the time zone being used internally by OTRS to e. g. store dates and times in the database. WARNING: This setting must not be changed once set and tickets or any other data containing date/time have been created.

en	Sets the time zone that will be assigned to newly created users and will be used for users that haven't yet set a time zone. This is the time zone being used as default to convert date and time between the OTRS time zone and the user's time zone.

en	Sets the timeout (in seconds) for http/ftp downloads.

en	Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".

en	Shared Secret
it	Segreto condiviso

en	Show a responsible selection in phone and email tickets in the agent interface.

en	Show article as rich text even if rich text writing is disabled.

en	Show command line output.

en	Show queues even when only locked tickets are in.

en	Show the current owner in the customer interface.
it	Mostra l’agente attuale nell'interfaccia cliente.

en	Show the current queue in the customer interface.
it	Mostra la coda attuale nell'interfaccia cliente.

en	Show the history for this ticket
it	Mostra la cronologia di questo ticket

en	Show the ticket history
it	Mostra la cronologia del ticket

en	Shows a count of attachments in the ticket zoom, if the article has attachments.

en	Shows a link in the menu for creating a calendar appointment linked to the ticket directly from the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a note in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to add a phone call inbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a phone call outbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the customer who requested the ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the owner of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the responsible agent of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to close a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to enroll a ticket into a process in the ticket zoom view of the agent interface.

en	Shows a link in the menu to go back in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.

en	Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to move a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to send an outbound email in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to set a ticket as junk in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.

en	Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.

en	Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.

en	Shows a link to download article attachments in the zoom view of the article in the agent interface.

en	Shows a link to see a zoomed email ticket in plain text.

en	Shows a link to set a ticket as junk in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.

en	Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).

en	Shows a teaser link in the menu for the ticket attachment view of OTRS Business Solution™.

en	Shows all both ro and rw queues in the queue view.

en	Shows all both ro and rw tickets in the service view.

en	Shows all open tickets (even if they are locked) in the escalation view of the agent interface.

en	Shows all the articles of the ticket (expanded) in the agent zoom view.

en	Shows all the articles of the ticket (expanded) in the customer zoom view.

en	Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).

en	Shows all the customer user identifiers in a multi-select field (not useful if you have a lot of customer user identifiers).

en	Shows an owner selection in phone and email tickets in the agent interface.

en	Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.

en	Shows either the last customer article's subject or the ticket title in the small format overview.

en	Shows existing parent/child queue lists in the system in the form of a tree or a list.

en	Shows information on how to start OTRS Daemon
it	Mostra informazioni su come avviare OTRS Daemon

en	Shows link to external page in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows the article head information in the agent zoom view.

en	Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.

en	Shows the customer user information (phone and email) in the compose screen.

en	Shows the enabled ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).

en	Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Shows the message of the day on login screen of the agent interface.

en	Shows the ticket history (reverse ordered) in the agent interface.

en	Shows the ticket priority options in the close ticket screen of the agent interface.

en	Shows the ticket priority options in the move ticket screen of the agent interface.

en	Shows the ticket priority options in the ticket bulk screen of the agent interface.

en	Shows the ticket priority options in the ticket free text screen of the agent interface.

en	Shows the ticket priority options in the ticket note screen of the agent interface.

en	Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows the ticket priority options in the ticket responsible screen of the agent interface.

en	Shows the title field in the close ticket screen of the agent interface.

en	Shows the title field in the ticket free text screen of the agent interface.

en	Shows the title field in the ticket note screen of the agent interface.

en	Shows the title field in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket responsible screen of the agent interface.

en	Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.

en	Shows time use complete description (days, hours, minutes), if enabled; or just first letter (d, h, m), if not enabled.

en	Signature data.
it	Dati della firma.

en	Signatures
it	Firme

en	Simple
it	Semplice

en	Skin
it	Tema

en	Slovak
it	Slovacco

en	Slovenian
it	Sloveno

en	Small

en	Software Package Manager.

en	Solution time

en	SolutionDiffInMin

en	SolutionInMin

en	Some description!
it	Una descrizione!

en	Some picture description!
it	Una descrizione dell'immagine!

en	Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.

en	Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the service view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the ServiceID for the key and 0 or 1 for value.

en	Spam

en	Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.

en	Spam Assassin example setup. Moves marked mails to spam queue.

en	Spanish
it	Spagnolo

en	Spanish (Colombia)
it	Spagnolo (Colombia)

en	Spanish (Mexico)
it	Spagnolo (Messico)

en	Spanish stop words for fulltext index. These words will be removed from the search index.

en	Specifies if an agent should receive email notification of his own actions.

en	Specifies the directory to store the data in, if "FS" was selected for ArticleStorage.

en	Specifies the directory where SSL certificates are stored.
it	Specifica la cartella dove sono conservati i certificati SSL.

en	Specifies the directory where private SSL certificates are stored.
it	Specifica la cartella dove sono conservati i certificati privati SSL.

en	Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address.

en	Specifies the email addresses to get notification messages from scheduler tasks.

en	Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.

en	Specifies the group where the user needs rw permissions so that they can edit other users preferences.

en	Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).

en	Specifies the order in which the firstname and the lastname of agents will be displayed.

en	Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).

en	Specifies the path of the file for the performance log.

en	Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.
it	Specifica il percorso al convertitore che consente di visualizzare i file di Microsoft Excel, nell'interfaccia web.

en	Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.
it	Specifica il percorso al convertitore che consente di visualizzare i file di Microsoft Word, nell'interfaccia web.

en	Specifies the path to the converter that allows the view of PDF documents, in the web interface.
it	Specifica il percorso al convertitore che consente di visualizzare i documenti PDF, nell'interfaccia web.

en	Specifies the path to the converter that allows the view of XML files, in the web interface.
it	Specifica il percorso al convertitore che consente di visualizzare i file XML, nell'interfaccia web.

en	Specifies the text that should appear in the log file to denote a CGI script entry.

en	Specifies user id of the postmaster data base.

en	Specifies whether all storage backends should be checked when looking for attachments. This is only required for installations where some attachments are in the file system, and others in the database.

en	Specifies whether the (MIMEBase) article attachments will be indexed and searchable.

en	Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.

en	Specify the channel to be used to fetch OTRS Business Solution™ updates. Warning: Development releases might not be complete, your system might experience unrecoverable errors and on extreme cases could become unresponsive!

en	Specify the password to authenticate for the first mirror database.

en	Specify the username to authenticate for the first mirror database.

en	Stable

en	Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.

en	Start number for statistics counting. Every new stat increments this number.

en	Started response time escalation.

en	Started solution time escalation.

en	Started update time escalation.

en	Starts a wildcard search of the active object after the link object mask is started.

en	Stat#
it	Statistica#

en	States
it	Stati

en	Statistic Reports overview.

en	Statistics overview.

en	Status view
it	Vista di stato

en	Stopped response time escalation.

en	Stopped solution time escalation.

en	Stopped update time escalation.

en	Stores cookies after the browser has been closed.
it	Memorizza i cookie dopo la chiusura del browser.

en	Strips empty lines on the ticket preview in the queue view.

en	Strips empty lines on the ticket preview in the service view.

en	Support Agent

en	Swahili

en	Swedish
it	Svedese

en	System Address Display Name

en	System Configuration Deployment
it	Attivazione configurazione di sistema

en	System Configuration Group

en	System Maintenance
it	Manutenzione di sistema

en	Templates ↔ Attachments

en	Templates ↔ Queues

en	Textarea
it	Area di testo

en	Thai

en	The PGP signature is expired.
it	La firma PGP è scaduta.

en	The PGP signature was made by a revoked key, this could mean that the signature is forged.

en	The PGP signature was made by an expired key.

en	The PGP signature with the keyid has not been verified successfully.

en	The PGP signature with the keyid is good.

en	The agent skin's InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.

en	The customer skin's InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.

en	The daemon registration for the scheduler cron task manager.

en	The daemon registration for the scheduler future task manager.

en	The daemon registration for the scheduler generic agent task manager.

en	The daemon registration for the scheduler task worker.

en	The daemon registration for the system configuration deployment sync manager.
it	La registrazione del daemon per il gestore di sync delle attivazioni della configurazione di sistema.

en	The divider between TicketHook and ticket number. E.g ': '.

en	The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.