en	Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana de campos libres de dicho ticket, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para mezclar dicho ticket, en su vista detallada, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para agregar una nota a dicho ticket de la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para cambiar el propietario de dicho ticket, en su vista detallada, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para definir como pendiente dicho ticket, en su vista detallada, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para añadir una llamada saliente a dicho ticket, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para cambiar la prioridad de dicho ticket, en su vista detallada, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para cambiar el agente responsable de dicho ticket, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).
es-co	Define si se requiere un bloqueo de ticket en la ventana para cambiar el cliente de dicho ticket, en la interfaz del agente (si el ticket aún no está bloqueado, se bloquea y el agente actual se convierte automáticamente en el propietario).

en	Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to 'Disable cloud services', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).

en	Defines if the first article should be displayed as expanded, that is visible for the related customer. If nothing defined, latest article will be expanded.

en	Defines if the message in the email outbound screen of the agent interface is visible for the customer by default.

en	Defines if the message in the email resend screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket compose screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket forward screen of the agent interface is visible for the customer by default.

en	Defines if the note in the close ticket screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket bulk screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket free text screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket note screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket owner screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket pending screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.

en	Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.

en	Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.

en	Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).

en	Defines if time accounting must be set to all tickets in bulk action.

en	Defines internal communication channel.

en	Defines out of office message template. Two string parameters (%s) available: end date and number of days left.

en	Defines phone communication channel.

en	Defines queues that's tickets are used for displaying as calendar events.

en	Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.
es-co	Define la expresión regular IP para acceder al repositorio local. Es necesario que esto se habilite para tener acceso al repositorio local y el paquete::ListaRepositorio se requiere en el host remoto.

en	Defines the PostMaster header to be used on the filter for keeping the current state of the ticket.

en	Defines the URL CSS path.
es-co	Define la URL de la ruta CSS.

en	Defines the URL base path of icons, CSS and Java Script.
es-co	Define la URL de la ruta base para los íconos, CSS y Java Script.

en	Defines the URL image path of icons for navigation.
es-co	Define la URL de la ruta de los íconos para la navegación.

en	Defines the URL java script path.
es-co	Define la URL de la ruta Java Script.

en	Defines the URL rich text editor path.
es-co	Define la URL de la ruta del editor de texto enriquecido.

en	Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.
es-co	Define la dirección de un servidor DNS dedicado, si se necesita, para las búsquedas de verificación de registro MX.

en	Defines the agent preferences key where the shared secret key is stored.

en	Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.

en	Defines the body text for notification mails sent to agents, about new password.

en	Defines the body text for notification mails sent to agents, with token about new requested password.

en	Defines the body text for notification mails sent to customers, about new account.
es-co	Define el texto para el cuerpo de las notificaciones electrónicas que se envían a los clientes, acerca de una cuenta nueva.

en	Defines the body text for notification mails sent to customers, about new password.

en	Defines the body text for notification mails sent to customers, with token about new requested password.

en	Defines the body text for rejected emails.
es-co	Define el texto para el cuerpo de los correos electrónicos electrónicos rechazados.

en	Defines the calendar width in percent. Default is 95%.

en	Defines the column to store the keys for the preferences table.
es-co	Define la columna para guardar las llaves en la tabla de preferencias.

en	Defines the config options for the autocompletion feature.

en	Defines the config parameters of this item, to be shown in the preferences view.
es-co	Define los parámetros de configuración de este elemento, para que se muestren en la vista de preferencias.

en	Defines the config parameters of this item, to be shown in the preferences view. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control). 'PasswordMaxLoginFailed' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the connections for http/ftp, via a proxy.
es-co	Define la conexión para http/ftp, a través de un proxy.

en	Defines the customer preferences key where the shared secret key is stored.

en	Defines the date input format used in forms (option or input fields).
es-co	Define el formato de entrada de las fechas, usado en los formularios (opción o campos de entrada).

en	Defines the default CSS used in rich text editors.
es-co	Define valor por defecto para el CSS de los editores de texto enriquecidos.

en	Defines the default agent name in the ticket zoom view of the customer interface.

en	Defines the default auto response type of the article for this operation.

en	Defines the default body of a note in the ticket free text screen of the agent interface.
es-co	Define el contenido por defecto del cuerpo de una nota, en la ventana de campos libres de ticket de la interfaz del agente.

en	Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix 'CustomerCompany_' must be added.

en	Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.

en	Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).
es-co	Define el lenguaje por defecto del front-end. Todos los valores posibles se determinan por los archivos de idiomas disponible en el sistema (vea la siguiente configuración).

en	Defines the default history type in the customer interface.
es-co	Define el tipo de historia por defecto en la interfaz del cliente.

en	Defines the default maximum number of X-axis attributes for the time scale.
es-co	Define el número máximo por defecto de atributos para el eje X, en la escala de tiempo.

en	Defines the default maximum number of statistics per page on the overview screen.

en	Defines the default next state for a ticket after customer follow-up in the customer interface.

en	Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de agregar una nota en la ventana para cerrar dicho ticket, en la interfaz del agente.

en	Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de agregar una nota en la ventana de campos libres de ticket, en la interfaz del agente.

en	Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de agregar una nota en la ventana de nota para dicho ticket, en la interfaz del agente.

en	Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de agregar una nota en la ventana para cambiar el propietario de dicho ticket, en su vista detallada, en la interfaz del agente.

en	Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de agregar una nota en la ventana para definir dicho ticket como pendiente, en su vista detallada, en la interfaz del agente.

en	Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de agregar una nota en la ventana para cambiar la prioridad de dicho ticket, en su vista detallada, en la interfaz del agente.

en	Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de agregar una nota en la ventana para cambiar el responsable de dicho ticket, en la interfaz del agente.

en	Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de haber sido rebotado, en la ventana para rebotar dicho ticket, en la interfaz del agente.

en	Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de haber sido reenviado, en la ventana para reenviar dicho ticket, en la interfaz del agente.

en	Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.

en	Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de haberlo redactado / respondido, en la ventana de redacción de dicho ticket, en la interfaz del agente.

en	Defines the default next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.
es-co	Define el contenido por defecto del cuerpo de una nota, para tickets telefónicos en la ventana de llamada telefónica saliente de dicho ticket, en la interfaz del agente.

en	Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.

en	Defines the default priority of new customer tickets in the customer interface.
es-co	Define la prioridad por defecto para los tickets nuevos de clientes, en la interfaz del cliente.

en	Defines the default priority of new tickets.
es-co	Define la prioridad por defecto para los tickets nuevos.

en	Defines the default queue for new customer tickets in the customer interface.
es-co	Define la fila por defecto para los tickets nuevos de clientes, en la interfaz del cliente.

en	Defines the default queue for new tickets in the agent interface.

en	Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).
es-co	Define el valor seleccionado por defecto en la lista desplegable para objetos dinámicos (Formulario: Especificación Común).

en	Defines the default selection at the drop down menu for permissions (Form: Common Specification).
es-co	Define el valor seleccionado por defecto en la lista desplegable para permisos (Formulario: Especificación Común).

en	Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).
es-co	Define el valor seleccionado por defecto en la lista desplegable de formatos para las estadisticas (Formulario: Especificación Común). Por favor inserte la llave de formato (ver Stats::Fromat).

en	Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.
es-co	Define el tipo de remitente por defecto para los tickets telefónicos, en la ventana de ticket telefónico saliente de la interfaz del agente.

en	Defines the default sender type for tickets in the ticket zoom screen of the customer interface.
es-co	Define el tipo de remitente por defecto para tickets, en la ventana de vista detallada del ticket de la interfaz del agente.

en	Defines the default shown ticket search attribute for ticket search screen (AllTickets/ArchivedTickets/NotArchivedTickets).

en	Defines the default shown ticket search attribute for ticket search screen.
es-co	Define el atributo mostrado por defecto para la búsqueda de tickets, en la ventana de búsqueda.

en	Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case 'X', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: 'a text', Dropdown: '1', Date/Time: 'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;' and or 'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7';.

en	Defines the default sort criteria for all queues displayed in the queue view.

en	Defines the default sort criteria for all services displayed in the service view.

en	Defines the default sort order for all queues in the queue view, after priority sort.
es-co	Define el orden por defecto para todas las filas mostradas en la vista de filas, luego de haberse ordenado por prioridad.

en	Defines the default sort order for all services in the service view, after priority sort.

en	Defines the default state of new customer tickets in the customer interface.
es-co	Define el estado por defecto de los tickets nuevos de clientes, en la interfaz del cliente.

en	Defines the default state of new tickets.
es-co	Define el estado por defecto para los tickets nuevos.

en	Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.
es-co	Define el asunto por defecto de los tickets telefónicos, en la ventana de ticket telefónico saliente de la interfaz del agente.

en	Defines the default subject of a note in the ticket free text screen of the agent interface.
es-co	Define el asunto por defecto de las notas, en la ventana de campos libres de ticket de la interfaz del agente.

en	Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.

en	Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.
es-co	Define el atributo de ticket por defecto para ordenar los tickets en la búsqueda, en la interfaz del cliente.

en	Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.
es-co	Define el atributo de ticket por defecto para ordenar los tickets en la vista de escaladas, en la interfaz del agente.

en	Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.
es-co	Define el atributo de ticket por defecto para ordenar los tickets en la vista de tickets bloqueados, en la interfaz del agente.

en	Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.
es-co	Define el atributo de ticket por defecto para ordenar los tickets en la vista de responsables, en la interfaz del agente.

en	Defines the default ticket attribute for ticket sorting in the status view of the agent interface.
es-co	Define el atributo de ticket por defecto para ordenar los tickets en la vista de estados, en la interfaz del agente.

en	Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.
es-co	Define el atributo de ticket por defecto para ordenar los tickets en la vista de monitoreo, en la interfaz del agente.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.
es-co	Define el atributo de ticket por defecto para ordenar los tickets del resultado de una búsqueda, en la interfaz del agente.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.

en	Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.
es-co	Define la notificación por defecto para tickets rebotados, que se enviará al cliente/remitente, en la ventana de rebotar un ticket, en la interfaz del agente.

en	Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.
es-co	Define el valor por defecto del siguiente estado de un ticket, luego de haber añadido una nota telefónica, en la ventana de ticket telefónico saliente de la interfaz del agente.

en	Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.
es-co	Define el orden por defecto de los tickets (luego de haberse ordenado por prioridad), en la vista de escaladas de la interfaz del agente. Arriba: más antiguo al principio. Abajo: más reciente al principio.

en	Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.
es-co	Define el orden por defecto de los tickets (luego de haberse ordenado por prioridad), en la vista de estados de la interfaz del agente. Arriba: más antiguo al principio. Abajo: más reciente al principio.

en	Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.
es-co	Define el orden por defecto de los tickets, en la vista de responsables de la interfaz del agente. Arriba: más antiguo al principio. Abajo: más reciente al principio.

en	Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.
es-co	Define el orden por defecto de los tickets, en la vista de tickets bloqueados de la interfaz del agente. Arriba: más antiguo al principio. Abajo: más reciente al principio.

en	Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.
es-co	Define el orden por defecto de los tickets, resultado de una búsqueda de tickets en la interfaz del agente. Arriba: más antiguo al principio. Abajo: más reciente al principio.

en	Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.
es-co	Define el orden por defecto de los tickets, en la vista de tickets monitoreados de la interfaz del agente. Arriba: más antiguo al principio. Abajo: más reciente al principio.

en	Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.
es-co	Define el orden por defecto de los tickets, resultado de una búsqueda de tickets en la interfaz del cliente. Arriba: más antiguo al principio. Abajo: más reciente al principio.

en	Defines the default ticket priority in the close ticket screen of the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana para cerrar un ticket, en la interfaz del agente.

en	Defines the default ticket priority in the ticket bulk screen of the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana de acción múltiple sobre tickets de la interfaz del agente.

en	Defines the default ticket priority in the ticket free text screen of the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana de campos libres de ticket, en la interfaz del agente.

en	Defines the default ticket priority in the ticket note screen of the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana para agregar una nota al ticket, en la interfaz del agente.

en	Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana para modificar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Defines the default ticket priority in the ticket responsible screen of the agent interface.
es-co	Define la prioridad por defecto de los tickets, en la ventana para cambiar el agente responsable de un ticket, en la vista detallada de dicho ticket, en la interfaz del agente.

en	Defines the default ticket type for new customer tickets in the customer interface.

en	Defines the default ticket type.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.
es-co	Define el módulo frontend usado por defecto si no se proporciona el parámetro Acción en la URL de la interfaz del agente.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.
es-co	Define el módulo frontend usado por defecto si no se proporciona el parámetro Acción en la URL de la interfaz del cliente.

en	Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.
es-co	Define el valor por defecto para el parámetro Acción de la interfaz pública. Dicho parámetro se usa en los scripts del sistema.

en	Defines the default viewable sender types of a ticket (default: customer).
es-co	Define los valores visibles por defecto para el tipo de remitente de un ticket (por defecto: cliente).

en	Defines the default visibility of the article to customer for this operation.

en	Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.

en	Defines the dynamic fields that are used for displaying on calendar events.

en	Defines the event object types that will be handled via AdminAppointmentNotificationEvent.
es-co	Define los tipos de objeto de evento que se manejan a través del AdminAppointmentNotificationEvent.

en	Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be 'fetchmail', if it is different please use a symbolic link.

en	Defines the filter that processes the text in the articles, in order to highlight URLs.
es-co	Define el filtro que procesa el texto en los artículos, para resaltar las URLs,

en	Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).

en	Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.
es-co	Define el nombre del dominio totalmente calificado del sistema. Esta configuración es usada como la variable OTRS_CONFIG_FQDN, misma que se encuentra en todos los tipos de mensajes usados en la aplicación, para construir vínculos a los tickets del sistema.

en	Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer user for these groups).

en	Defines the groups every customer will be in (if CustomerGroupSupport is enabled and you don't want to manage every customer for these groups).

en	Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

en	Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).

en	Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana de cerrar un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana de ticket de correo electrónico. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana de ticket telefónico. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket free text screen action, which gets used for ticket history.
es-co	Define el comentario histórico para la acción de la ventana de campos libres de ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana para agregar una nota al ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana para cambiar el propietario de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana para definir un ticket como pendiente. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana de ticket telefónico saliente. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana para cambiar la prioridad de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.
es-co	Define el comentario histórico para la acción de la ventana para cambiar el responsable de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.
es-co	Define el comentario histórico para la acción de la ventana de vista detallada de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history comment for this operation, which gets used for ticket history in the agent interface.

en	Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana de cerrar un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana de ticket de correo electrónico. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana de ticket telefónico. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket free text screen action, which gets used for ticket history.
es-co	Define el tipo histórico para la acción de la ventana de campos libres de ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana para agregar una nota al ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana para cambiar el propietario de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana para definir un ticket como pendiente. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.

en	Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana de ticket telefónico saliente. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana para cambiar la prioridad de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.
es-co	Define el tipo histórico para la acción de la ventana para cambiar el responsable de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.
es-co	Define el tipo histórico para la acción de la ventana de vista detallada de un ticket. Dicho comentario es usado para la historia del ticket, en la interfaz del agente.

en	Defines the history type for this operation, which gets used for ticket history in the agent interface.

en	Defines the hours and week days of the indicated calendar, to count the working time.

en	Defines the hours and week days to count the working time.
es-co	Define las horas y los días laborales de la semana.

en	Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.
es-co	Define la llave que se verificará con el módulo Kernel::Modules::AgentInfo. Si esta llave de preferencias de usuario es verdadera, el mensaje es aceptado por el sistema.

en	Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.
es-co	Define la llave que se verificará con CustomerAccept. Si esta llave de preferencias de usuario es verdadera, el mensaje es aceptado por el sistema.

en	Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.
es-co	Define el tipo de vínculo 'Normal'. Si los nombres fuente y objetivo contienen el mismo valor, el vínculo resultante es no-direccional; de lo contrario, se obtiene un vínculo direccional.

en	Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.
es-co	Define el tipo de vínculo 'PadreHijo'. Si los nombres fuente y objetivo contienen el mismo valor, el vínculo resultante es no-direccional; de lo contrario, se obtiene un vínculo direccional.

en	Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.
es-co	Define el tipo de vínculo 'Grupos'. Los tipos de vínculo del mismo grupo se cancelan mutuamente. Por ejemplo: Si el ticket A está enlazado con el ticket B por un vínculo 'Normal', no es posible que estos mismos tickets además estén enlazados por un vínculo de relación 'PadreHijo'.

en	Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".

en	Defines the list of params that can be passed to ticket search function.
es-co	Define la lista de parámetros que pueden ser enviados a la función de búsqueda de tickets

en	Defines the list of possible next actions on an error screen, a full path is required, then is possible to add external links if needed.

en	Defines the list of types for templates.

en	Defines the location to get online repository list for additional packages. The first available result will be used.
es-co	Define la ubicación para obtener una lista de repositorios en línea para paquetes adicionales. Se usará el primer resultado disponible.

en	Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.
es-co	Define el módulo log del sistema. "Archivo" escribe todos los mensajes en un archivo log, "SysLog" usa el demonio syslog del sistema, por ejemplo: syslogd.

en	Defines the maximal size (in bytes) for file uploads via the browser. Warning: Setting this option to a value which is too low could cause many masks in your OTRS instance to stop working (probably any mask which takes input from the user).

en	Defines the maximal valid time (in seconds) for a session id.
es-co	Define el tiempo máximo (en segundos) válido para un id de sesión.

en	Defines the maximum number of affected tickets per job.

en	Defines the maximum number of pages per PDF file.
es-co	Define el número máximo de páginas por archivo PDF.

en	Defines the maximum number of quoted lines to be added to responses.

en	Defines the maximum number of tasks to be executed as the same time.

en	Defines the maximum size (in MB) of the log file.
es-co	Define el tamaño máximo (en MG) del archivo log.

en	Defines the maximum size in KiloByte of GenericInterface responses that get logged to the gi_debugger_entry_content table.

en	Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.

en	Defines the module that shows all the currently logged in agents in the agent interface.
es-co	Define el módulo que muestra, en la interfaz del agente, una lista de todos los agentes con sesión activa.

en	Defines the module that shows all the currently logged in customers in the agent interface.

en	Defines the module that shows the currently logged in agents in the customer interface.

en	Defines the module that shows the currently logged in customers in the customer interface.

en	Defines the module to authenticate customers.
es-co	Define el módulo para autenticar clientes.

en	Defines the module to display a notification if cloud services are disabled.

en	Defines the module to display a notification in different interfaces on different occasions for OTRS Business Solution™.

en	Defines the module to display a notification in the agent interface if the OTRS Daemon is not running.

en	Defines the module to display a notification in the agent interface if the system configuration is out of sync.

en	Defines the module to display a notification in the agent interface, if the agent has not yet selected a time zone.

en	Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.

en	Defines the module to display a notification in the agent interface, if the agent is logged in while having system maintenance active.

en	Defines the module to display a notification in the agent interface, if the agent session limit prior warning is reached.

en	Defines the module to display a notification in the agent interface, if the installation of not verified packages is activated (only shown to admins).

en	Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn't work as admin).
es-co	Define el módulo para desplegar una notificación, en la interfaz del agente, si el sistema está siendo usado por el usuario adminstrador (normalmente no es recomendable trabajar como administrador).

en	Defines the module to display a notification in the agent interface, if there are invalid sysconfig settings deployed.

en	Defines the module to display a notification in the agent interface, if there are modified sysconfig settings that are not deployed yet.

en	Defines the module to display a notification in the customer interface, if the customer is logged in while having system maintenance active.

en	Defines the module to display a notification in the customer interface, if the customer user has not yet selected a time zone.

en	Defines the module to generate code for periodic page reloads.

en	Defines the module to send emails. "DoNotSendEmail" doesn't send emails at all. Any of the "SMTP" mechanisms use a specified (external) mailserver. "Sendmail" directly uses the sendmail binary of your operating system. "Test" doesn't send emails, but writes them to $OTRS_HOME/var/tmp/CacheFileStorable/EmailTest/ for testing purposes.

en	Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.
es-co	Define el módulo usado para almacenar los datos de sesión. Con "DB" el servidor frontend puede separarse del servidor de la base de datos. "FS" es más rápido.

en	Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.
es-co	Define el nombre de la aplicación, mostrado en la interfaz web, lengüetas (tabs) y en la barra de título del explorador web.

en	Defines the name of the column to store the data in the preferences table.
es-co	Define el nombre de la columna para guardar los datos en la tabla de preferencias.

en	Defines the name of the column to store the user identifier in the preferences table.
es-co	Define el nombre de la columna para guardar el identificador del usuario en la tabla de preferencias.

en	Defines the name of the indicated calendar.

en	Defines the name of the key for customer sessions.
es-co	Define el nombre de la llave para las sesiones de los clientes.

en	Defines the name of the session key. E.g. Session, SessionID or OTRS.
es-co	Define el nombre de las llaves de sesión. Por ejemplo: Sesión, SesiónID u OTRS.

en	Defines the name of the table where the user preferences are stored.

en	Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.
es-co	Define la lista de posibles estados siguientes de ticket, luego de redactar / responder un ticket, en la ventana de redacción de la interfaz del agente.

en	Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.
es-co	Define la lista de posibles estados siguientes de ticket, luego de reenviar un ticket, en la ventana de reenvío de tickets de la interfaz del agente.

en	Defines the next possible states after sending a message in the email outbound screen of the agent interface.

en	Defines the next possible states for customer tickets in the customer interface.
es-co	Define la lista de posibles estados siguientes para los tickets de los clientes, en la interfaz del cliente.

en	Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.
es-co	Define el siguiente estado de un ticket, luego de agregar una nota, en la ventana para cerrar un ticket de la interfaz del agente.

en	Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.
es-co	Define el siguiente estado de un ticket, luego de agregar una nota, en la ventana de campos libres de ticket, en la interfaz del agente.

en	Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.
es-co	Define el siguiente estado de un ticket, luego de agregar una nota, en la ventana para añadir una nota al ticket, en la interfaz del agente.

en	Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Define el siguiente estado de un ticket, luego de agregar una nota, en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Define el siguiente estado de un ticket, luego de agregar una nota, en la ventana para establecer un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Define el siguiente estado de un ticket, luego de agregar una nota, en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.
es-co	Define el siguiente estado de un ticket, luego de agregar una nota, en la ventana para cambiar el responsable de un ticket, en su vista detallada de la interfaz del agente.

en	Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.
es-co	Define el siguiente estado de un ticket, luego de haber sido rebotado, en la ventana para rebotar dicho ticket, en la interfaz del agente.

en	Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.
es-co	Define el siguiente estado de un ticket, luego de moverlo a otra fila, en la ventana para mover un ticket, en la interfaz del agente.

en	Defines the next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the number of character per line used in case an HTML article preview replacement on TemplateGenerator for EventNotifications.

en	Defines the number of days to keep the daemon log files.

en	Defines the number of header fields in frontend modules for add and update postmaster filters. It can be up to 99 fields.

en	Defines the number of hours a communication will be stored, whichever its status.

en	Defines the number of hours a successful communication will be stored.

en	Defines the parameters for the customer preferences table.
es-co	Define los parámetros para la tabla de preferencias del cliente.

en	Defines the parameters for the dashboard backend. "Cmd" is used to specify command with parameters. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).
es-co	Define la contraseña para acceder al manejo SOAP (bin/cgi-bin/rpc.pl).

en	Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra negrita cursiva monoespaciado, en los documentos PDF.

en	Defines the path and TTF-File to handle bold italic proportional font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra negrita cursiva proporcional, en los documentos PDF.

en	Defines the path and TTF-File to handle bold monospaced font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra negrita monoespaciado, en los documentos PDF.

en	Defines the path and TTF-File to handle bold proportional font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra negrita proporcional, en los documentos PDF.

en	Defines the path and TTF-File to handle italic monospaced font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra cursiva monoespaciado, en los documentos PDF.

en	Defines the path and TTF-File to handle italic proportional font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra cursiva proporcional, en los documentos PDF.

en	Defines the path and TTF-File to handle monospaced font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra con monoespaciado, en los documentos PDF.

en	Defines the path and TTF-File to handle proportional font in PDF documents.
es-co	Define la ruta y el archivo TTF para manejar el tipo de letra proporcional, en los documentos PDF.

en	Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.

en	Defines the path to PGP binary.
es-co	Define la ruta al PGP binario.

en	Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = '/var/lib/wwwrun';).
es-co	Define la ruta al ssl abierto binario.

en	Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).

en	Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).

en	Defines the postmaster default queue.
es-co	Define la fila por defecto del administrador de correos.

en	Defines the priority in which the information is logged and presented.

en	Defines the recipient target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "System address" displays all system addresses) in the agent interface.

en	Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" shows only the queues which are assigned to system addresses) in the customer interface.

en	Defines the required permission to show a ticket in the escalation view of the agent interface.

en	Defines the search limit for the stats.
es-co	Define el límite de búsqueda para las estadísticas.

en	Defines the search parameters for the AgentCustomerUserAddressBook screen. With the setting 'CustomerTicketTextField' the values for the recipient field can be specified.

en	Defines the sender for rejected emails.

en	Defines the separator between the agents real name and the given queue email address.
es-co	Define el separador entre el nombre real de los agentes y la dirección de correo electrónico de la fila proporcionada.

en	Defines the shown columns and the position in the AgentCustomerUserAddressBook result screen.

en	Defines the shown links in the footer area of the customer and public interface of this OTRS system. The value in "Key" is the external URL, the value in "Content" is the shown label.

en	Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.
es-co	Define los permisos estándar, disponibles para los clientes en la aplicación. Si se requieren más permisos, pueden agregarse aquí, sin embargo, es necesario codificarlos para que funcionen. Por favor, cuando agregue algún permiso, asegúrese de que "rw" permanezca como la última entrada.

en	Defines the standard size of PDF pages.
es-co	Define el tamaño estándar de las páginas PDF.

en	Defines the state of a ticket if it gets a follow-up and the ticket was already closed.
es-co	Define el estado de un ticket si se le da seguimiento y ya estaba cerrado.

en	Defines the state of a ticket if it gets a follow-up.
es-co	Define el estado de un ticket si se le da seguimiento.

en	Defines the state type of the reminder for pending tickets.
es-co	Define el tipo de estado para el recordatorio para los tickets pendientes.

en	Defines the subject for notification mails sent to agents, about new password.
es-co	Define el asunto para las notificaciones electrónicas enviadas a los agentes, sobre una contraseña nueva.

en	Defines the subject for notification mails sent to agents, with token about new requested password.
es-co	Define el asunto para las notificaciones electrónicas enviadas a los agentes, con token sobre una contraseña nueva solicitada.

en	Defines the subject for notification mails sent to customers, about new account.
es-co	Define el asunto para las notificaciones electrónicas enviadas a los clientes, sobre una cuenta nueva.

en	Defines the subject for notification mails sent to customers, about new password.
es-co	Define el asunto para las notificaciones electrónicas enviadas a los clientes, sobre una contraseña nueva.

en	Defines the subject for notification mails sent to customers, with token about new requested password.
es-co	Define el asunto para las notificaciones electrónicas enviadas a los clientes, con token sobre una contraseña nueva solicitada.

en	Defines the subject for rejected emails.
es-co	Define el asunto para los correos electrónicos rechazados.

en	Defines the system administrator's email address. It will be displayed in the error screens of the application.
es-co	Define la dirección de correo electrónico del administrador del sistema, misma que se desplegará en las ventanas de error de la aplicación.

en	Defines the system identifier. Every ticket number and http session string contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).

en	Defines the target attribute in the link to external customer database. E.g. 'AsPopup PopupType_TicketAction'.

en	Defines the target attribute in the link to external customer database. E.g. 'target="cdb"'.
es-co	Define el atributo objetivo en el vínculo para una base de datos de cliente externa. Por ejemplo: 'target="cdb"'.

en	Defines the ticket appointment type backend for ticket dynamic field date time.
es-co	Define el tipo de backed de cita de ticket para campos dinámicos de ticket de tipo fecha y hora

en	Defines the ticket appointment type backend for ticket escalation time.
es-co	Define el tipo de backed de cita de ticket para el tiempo de escalamiento de ticket

en	Defines the ticket appointment type backend for ticket pending time.
es-co	Define el tipo de backed de cita de ticket para el tiempo de espera de ticket

en	Defines the ticket fields that are going to be displayed calendar events. The "Key" defines the field or ticket attribute and the "Content" defines the display name.

en	Defines the ticket plugin for calendar appointments.
es-co	Define el plugin de ticket para las citas de calendario.

en	Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.

en	Defines the timeout (in seconds, minimum is 20 seconds) for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the two-factor module to authenticate agents.

en	Defines the two-factor module to authenticate customers.

en	Defines the type of protocol, used by the web server, to serve the application. If https protocol will be used instead of plain http, it must be specified here. Since this has no affect on the web server's settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is only used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.

en	Defines the used character for plaintext email quotes in the ticket compose screen of the agent interface. If this is empty or inactive, original emails will not be quoted but appended to the response.

en	Defines the user identifier for the customer panel.
es-co	Define el identificador de usuario para la interfaz del cliente.

en	Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).
es-co	Define el nombre de usuario para acceder al manejo SOAP (bin/cgi-bin/rpc.pl).

en	Defines the users avatar. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the valid state types for a ticket. If a ticket is in a state which have any state type from this setting, this ticket will be considered as open, otherwise as closed.

en	Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.Console.pl Maint::Ticket::UnlockTimeout" can be used.

en	Defines the viewable locks of a ticket. NOTE: When you change this setting, make sure to delete the cache in order to use the new value. Default: unlock, tmp_lock.

en	Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).

en	Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).
es-co	Define la anchura del editor de texto enriquecido. Proporcione un número (pixeles) o un porcentaje (relativo).

en	Defines time in minutes since last modification for drafts of specified type before they are considered expired.

en	Defines whether to index archived tickets for fulltext searches.

en	Defines which article sender types should be shown in the preview of a ticket.

en	Defines which items are available for 'Action' in third level of the ACL structure.

en	Defines which items are available in first level of the ACL structure.

en	Defines which items are available in second level of the ACL structure.

en	Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.
es-co	Define los estados deberán ajustarse automáticamente (Contenido), después de que se cumpla el tiempo pendiente del estado (Llave).

en	Defines, which tickets of which ticket state types should not be listed in linked ticket lists.

en	Delete expired cache from core modules.

en	Delete expired loader cache weekly (Sunday mornings).

en	Delete expired sessions.

en	Delete expired ticket draft entries.

en	Delete expired upload cache hourly.

en	Delete this ticket
es-co	Eliminar este ticket

en	Deleted link to ticket "%s".
es-co	Eliminado enlace al ticket "%s".

en	Deletes a session if the session id is used with an invalid remote IP address.
es-co	Elimina la sesión si el identificador de la misma está siendo usado con una dirección IP remota inválida.

en	Deletes requested sessions if they have timed out.
es-co	Elimina las sesiones solicitadas, si ya expiraron.

en	Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.

en	Deploy and manage OTRS Business Solution™.

en	Detached

en	Determines if a button to delete a link should be displayed next to each link in each zoom mask.

en	Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.
es-co	Determina si la lista de filas posibles a las que los tickets pueden ser movidos, deberá mostrarse en una lista desplegable o en una nueva ventana, en la interfaz del agente. Si se elije "Ventana nueva", es posible añadir una nota al mover el ticket.

en	Determines if the statistics module may generate ticket lists.

en	Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.
es-co	Define la lista de posibles estados siguientes de ticket, luego de haber creado un ticket de correo electrónico nuevo en la interfaz del agente.

en	Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.
es-co	Define la lista de posibles estados siguientes de ticket, luego de haber creado un ticket telefónico nuevo en la interfaz del agente.

en	Determines the next possible ticket states, for process tickets in the agent interface.

en	Determines the next possible ticket states, for process tickets in the customer interface.

en	Determines the next screen after new customer ticket in the customer interface.
es-co	Determina la pantalla siguiente, luego de haber creado un ticket en la interfaz del cliente.

en	Determines the next screen after the follow-up screen of a zoomed ticket in the customer interface.

en	Determines the next screen after the ticket is moved. LastScreenOverview will return the last overview screen (e.g. search results, queueview, dashboard). TicketZoom will return to the TicketZoom.

en	Determines the possible states for pending tickets that changed state after reaching time limit.
es-co	Determina los estados posibles para tickets pendientes que cambiaron de estado al alcanzar el tiempo límite.

en	Determines the strings that will be shown as recipient (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "<Queue>" shows the names of the queues and for SystemAddress "<Realname> <<Email>>" shows the name and email of the recipient.

en	Determines the strings that will be shown as recipient (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the recipient.

en	Determines the way the linked objects are displayed in each zoom mask.
es-co	Determina la forma en la que los objetos vinculados se despliegan en cada vista detallada.

en	Determines which options will be valid of the recipient (phone ticket) and the sender (email ticket) in the agent interface.

en	Determines which queues will be valid for ticket's recepients in the customer interface.
es-co	Determina las filas que serán válidas coom remitentes de los ticket, en la interfaz del cliente.

en	Disable HTTP header "Content-Security-Policy" to allow loading of external script contents. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!

en	Disable HTTP header "X-Frame-Options: SAMEORIGIN" to allow OTRS to be included as an IFrame in other websites. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!

en	Disable autocomplete in the login screen.

en	Disable cloud services

en	Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be enabled).

en	Disables the redirection to the last screen overview / dashboard after a ticket is closed.

en	Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.

en	Display a warning and prevent search when using stop words within fulltext search.

en	Display communication log entries.

en	Display settings to override defaults for Process Tickets.

en	Displays the accounted time for an article in the ticket zoom view.
es-co	Despliega la contabilidad de tiempo para un artículo, en la vista detallada del ticket.

en	Displays the number of all tickets with the same CustomerID as current ticket in the ticket zoom view.

en	Down
es-co	Abajo

en	Dropdown

en	Dutch

en	Dutch stop words for fulltext index. These words will be removed from the search index.

en	Dynamic Fields Checkbox Backend GUI

en	Dynamic Fields Date Time Backend GUI

en	Dynamic Fields Drop-down Backend GUI

en	Dynamic Fields GUI

en	Dynamic Fields Multiselect Backend GUI

en	Dynamic Fields Overview Limit

en	Dynamic Fields Text Backend GUI

en	Dynamic Fields used to export the search result in CSV format.

en	Dynamic fields groups for process widget. The key is the name of the group, the value contains the fields to be shown. Example: 'Key => My Group', 'Content: Name_X, NameY'.

en	Dynamic fields limit per page for Dynamic Fields Overview.

en	Dynamic fields options shown in the ticket message screen of the customer interface. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.

en	Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface.

en	Dynamic fields shown in the email outbound screen of the agent interface.

en	Dynamic fields shown in the process widget in ticket zoom screen of the agent interface.

en	Dynamic fields shown in the sidebar of the ticket zoom screen of the agent interface.

en	Dynamic fields shown in the ticket close screen of the agent interface.

en	Dynamic fields shown in the ticket compose screen of the agent interface.

en	Dynamic fields shown in the ticket email screen of the agent interface.

en	Dynamic fields shown in the ticket forward screen of the agent interface.

en	Dynamic fields shown in the ticket free text screen of the agent interface.

en	Dynamic fields shown in the ticket medium format overview screen of the agent interface.

en	Dynamic fields shown in the ticket move screen of the agent interface.

en	Dynamic fields shown in the ticket note screen of the agent interface.

en	Dynamic fields shown in the ticket overview screen of the customer interface.

en	Dynamic fields shown in the ticket owner screen of the agent interface.

en	Dynamic fields shown in the ticket pending screen of the agent interface.

en	Dynamic fields shown in the ticket phone inbound screen of the agent interface.

en	Dynamic fields shown in the ticket phone outbound screen of the agent interface.

en	Dynamic fields shown in the ticket phone screen of the agent interface.

en	Dynamic fields shown in the ticket preview format overview screen of the agent interface.

en	Dynamic fields shown in the ticket print screen of the agent interface.

en	Dynamic fields shown in the ticket print screen of the customer interface.

en	Dynamic fields shown in the ticket priority screen of the agent interface.

en	Dynamic fields shown in the ticket responsible screen of the agent interface.

en	Dynamic fields shown in the ticket search overview results screen of the customer interface.

en	Dynamic fields shown in the ticket search screen of the agent interface.

en	Dynamic fields shown in the ticket search screen of the customer interface.

en	Dynamic fields shown in the ticket small format overview screen of the agent interface.

en	Dynamic fields shown in the ticket zoom screen of the customer interface.

en	DynamicField

en	DynamicField backend registration.

en	DynamicField object registration.

en	DynamicField_%s
es-co	CampoDinámico_%s

en	E-Mail Outbound

en	Edit Customer Companies.

en	Edit Customer Users.

en	Edit appointment
es-co	Editar cita

en	Edit customer company

en	Email Addresses
es-co	Direcciones de Correo

en	Email Outbound

en	Email Resend

en	Email communication channel.

en	Enable highlighting queues based on ticket age.

en	Enable keep-alive connection header for SOAP responses.

en	Enable this if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.

en	Enabled filters.

en	Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.

en	Enables S/MIME support.
es-co	Habilita el soporte S/MIME.

en	Enables customers to create their own accounts.
es-co	Permite a los clientes crear sus propias cuentas.

en	Enables fetch S/MIME from CustomerUser backend support.

en	Enables file upload in the package manager frontend.
es-co	Permite cargar archivos en el frontend del administrador de paquetes.

en	Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!

en	Enables or disables the debug mode over frontend interface.

en	Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.
es-co	Habilita o deshabilita la funcionalidad de monitoreo, para realizar un seguimiento de los tickets, sin ser el propietario o el responsable.

en	Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.
es-co	Habilita el log de desempeño (para registrar el tiempo de respuesta de las páginas). El desempeño del sistema se verá afectado. Frontend::Module###AdminPerformanceLog tiene que estar habilitado.

en	Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).

en	Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.
es-co	Habilita la funcionalidad de acción múltiple sobre tickets para la interfaz del agente.

en	Enables ticket bulk action feature only for the listed groups.
es-co	Habilita la funcionalidad de acción múltiple sobre tickets únicamente para los grupos listados.

en	Enables ticket responsible feature, to keep track of a specific ticket.
es-co	Habilita la funcionalidad de responsable del ticket, para realizar un seguimiento de los tickets.

en	Enables ticket type feature.

en	Enables ticket watcher feature only for the listed groups.
es-co	Habilita la funcionalidad de monitoreo de tickets sólo para los grupos listados.

en	English (Canada)

en	English (United Kingdom)

en	English (United States)

en	English stop words for fulltext index. These words will be removed from the search index.

en	Enroll process for this ticket

en	Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.

en	Escalated Tickets
es-co	Tickets escalados

en	Escalation view
es-co	Vista de escaladas

en	EscalationTime

en	Estonian

en	Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate).

en	Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.

en	Event module that performs an update statement on TicketIndex to rename the queue name there if needed and if StaticDB is actually used.

en	Event module that updates customer company object name for dynamic fields.

en	Event module that updates customer user object name for dynamic fields.

en	Event module that updates customer user search profiles if login changes.

en	Event module that updates customer user service membership if login changes.

en	Event module that updates customer users after an update of the Customer.

en	Event module that updates tickets after an update of the Customer User.

en	Event module that updates tickets after an update of the Customer.

en	Events Ticket Calendar

en	Example package autoload configuration.

en	Execute SQL statements.
es-co	Ejecutar sentencias SQL.

en	Executes a custom command or module. Note: if module is used, function is required.

en	Executes follow-up checks on In-Reply-To or References headers for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on OTRS Header 'X-OTRS-Bounce'.

en	Executes follow-up checks on attachment contents for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on email body for mails that don't have a ticket number in the subject.

en	Executes follow-up checks on the raw source email for mails that don't have a ticket number in the subject.

en	Exports the whole article tree in search result (it can affect the system performance).
es-co	Exporta el árbol de artículo completo en el resultado de la búsqueda. Esto puede afectar el desempeño del sistema.

en	External

en	External Link

en	Fetch emails via fetchmail (using SSL).

en	Fetch emails via fetchmail.

en	Fetch incoming emails from configured mail accounts.

en	Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".
es-co	Obtiene paquetes vía proxy. Sobrescribe "WebUserAgent::Proxy".

en	File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.

en	Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.

en	Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.

en	Filter incoming emails.
es-co	Filtrar correos electrónicos entrantes.

en	Finnish

en	First Christmas Day
es-co	Navidad

en	First Queue

en	First response time
es-co	Tiempo de primera respuesta

en	FirstLock

en	FirstResponse

en	FirstResponseDiffInMin

en	FirstResponseInMin

en	Firstname Lastname

en	Firstname Lastname (UserLogin)

en	For these state types the ticket numbers are striked through in the link table.

en	Force the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.

en	Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).
es-co	Fuerza la codificación de correos electrónicos salientes (7bit|8bit|quoted-printable|base64).

en	Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.
es-co	Fuerza a elegir un estado de ticket distinto al actual, luego de bloquear dicho ticket. Define como llave al estado actual y como contenido al estado posterior al bloqueo.

en	Forces to unlock tickets after being moved to another queue.
es-co	Fuerza a desbloquear los tickets, luego de moverlos a otra fila.

en	Forwarded to "%s".
es-co	Reenviado a "%s".

en	Free Fields
es-co	Campos Libres

en	French

en	French (Canada)

en	French stop words for fulltext index. These words will be removed from the search index.

en	Frontend

en	Frontend module registration (disable AgentTicketService link if Ticket Service feature is not used).

en	Frontend module registration (disable company link if no company feature is used).
es-co	Registro de módulo frontend (deshabilita el vínculo de compañía si no se está usando la funcionalidad de compañía).

en	Frontend module registration (disable ticket processes screen if no process available) for Customer.

en	Frontend module registration (disable ticket processes screen if no process available).

en	Frontend module registration (show personal favorites as sub navigation items of 'Admin').

en	Frontend module registration for the agent interface.
es-co	Registro de módulo frontend para la interfaz del agente.

en	Frontend module registration for the customer interface.
es-co	Registro de módulo frontend para la interfaz del cliente.

en	Frontend module registration for the public interface.

en	Full value

en	Fulltext index regex filters to remove parts of the text.

en	Fulltext search

en	Galician

en	General ticket data shown in the ticket overviews (fall-back). Note that TicketNumber can not be disabled, because it is necessary.

en	Generate dashboard statistics.

en	Generic Info module.

en	GenericAgent
es-co	AgenteGenérico

en	GenericInterface Debugger GUI

en	GenericInterface ErrorHandling GUI

en	GenericInterface Invoker Event GUI

en	GenericInterface Invoker GUI

en	GenericInterface Operation GUI

en	GenericInterface TransportHTTPREST GUI

en	GenericInterface TransportHTTPSOAP GUI

en	GenericInterface Web Service GUI

en	GenericInterface Web Service History GUI

en	GenericInterface Web Service Mapping GUI

en	GenericInterface module registration for an error handling module.

en	GenericInterface module registration for the invoker layer.

en	GenericInterface module registration for the mapping layer.

en	GenericInterface module registration for the operation layer.

en	GenericInterface module registration for the transport layer.

en	German

en	German stop words for fulltext index. These words will be removed from the search index.

en	Gives customer users group based access to tickets from customer users of the same customer (ticket CustomerID is a CustomerID of the customer user).

en	Gives end users the possibility to override the separator character for CSV files, defined in the translation files. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Global Search Module.

en	Go to dashboard!
es-co	Ir al tablero!

en	Good PGP signature.
es-co	Añadir Firma

en	Google Authenticator

en	Graph: Bar Chart

en	Graph: Line Chart

en	Graph: Stacked Area Chart

en	Greek

en	Hebrew

en	Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). It will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild".

en	High Contrast

en	High contrast skin for visually impaired users.

en	Hindi

en	Hungarian

en	If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.
es-co	Si "DB" se eligió como Customer::AuthModule, puede especificarse un manejador de base de datos (normalmente se utiliza detección automática).

en	If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.
es-co	Si "DB" se eligió como Customer::AuthModule, puede especificarse una contraseña para conectarse a la tabla del cliente.

en	If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.
es-co	Si "DB" se eligió como Customer::AuthModule, puede especificarse un nombre de usuario para conectarse a la tabla del cliente.

en	If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.
es-co	Si "DB" se eligió como Customer::AuthModule, puede especificarse un DSN para la conexión con la tabla del cliente.

en	If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.
es-co	Si "DB" se eligió como Customer::AuthModule, puede especificarse el nombre de la columna de la tabla del cliente para la contraseña.

en	If "DB" was selected for Customer::AuthModule, the encryption type of passwords must be specified.

en	If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.
es-co	Si "DB" se eligió como Customer::AuthModule, puede especificarse el nombre de la columna de la tabla del cliente para el identificador (llave).

en	If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.
es-co	Si "DB" se eligió como Customer::AuthModule, puede especificarse el nombre de la tabla en la que se guardarán los datos de los clientes.

en	If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.
es-co	Si "DB" se eligió como SessionModule, puede especificarse el nombre de la tabla en la que se guardarán los datos de sesión.

en	If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.
es-co	Si "FS" se eligió como SessionModule, puede especificarse un directorio en la que se guardarán los datos de sesión.

en	If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.
es-co	Si "HTTPBasicAuth" se eligió como Customer::AuthModule, puede especificarse (usando una expresión regular) la eliminación de partes del REMOTE_USER (por ejmplo: para quitar dominios finales). Nota de expresión regular: $1 será el nuevo inicio de sesión.

en	If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\\user to user).

en	If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.
es-co	Si "LDAP" se eligió como Customer::AuthModule y se desea añadir un sufijo a cada nombre de inicio de sesión de los clientes, especifíquelo aquí. Por ejemplo: se desea escribir únicamente el nombre de usuario, pero en el directorio LDAP está registrado como usuario@dominio.

en	If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.
es-co	Si "LDAP" se eligió como Customer::AuthModule y se requieren parámetros especiales para el módulo perl Net::LDAP, pueden especificarse aquí. Refiérase a "perldoc Net::LDAP" para mayor información sobre los parámetros.

en	If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.
es-co	Si "LDAP" se eligió como Customer::AuthModule y sus usuarios sólo tienen acceso anónimo al árbol LDAP, pero se desea buscar en los datos; esto puede lograrse con un usuario que tenga acceso al directorio LDAP. Especifique aquí la contraseña para dicho usuario.

en	If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.
es-co	Si "LDAP" se eligió como Customer::AuthModule y sus usuarios sólo tienen acceso anónimo al árbol LDAP, pero se desea buscar en los datos; esto puede lograrse con un usuario que tenga acceso al directorio LDAP. Especifique aquí el nombre para dicho usuario.

en	If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.
es-co	Si "LDAP" se eligió como Customer::AuthModule, puede especificarse la BaseDN.

en	If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.
es-co	Si "LDAP" se eligió como Customer::AuthModule, puede especificarse el host LDAP.

en	If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.
es-co	Si "LDAP" se eligió como Customer::AuthModule, puede especificarse el identificador de usuario.

en	If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.
es-co	Si "LDAP" se eligió como Customer::AuthModule, pueden especificarse atributos de usuario. Para GruposPosix LDAP, use UID y para los demás, utilice el usuario DN completo.

en	If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.
es-co	Si "LDAP" se eligió como Customer::AuthModule, pueden especificarse aquí atributos de acceso.

en	If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.
es-co	Si "LDAP" se eligió como Customer::AuthModule, puede especificarse si las aplicaciones se detendrán si, por ejemplo, no se puede establecer una conexión con el servidor por problemas en la red.

en	If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.
es-co	Si "LDAP" se eligió como Customer::AuthModule, puede verificarse si al usuario se le permite autenticarse por estar en un GrupoPosix, por ejemplo: el usuario tiene que estar en el grupo xyz para usar OTRS. Especifique el grupo que puede acceder al sistema.

en	If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).
es-co	Si "LDAP" se eligió como Customer::AuthModule, es posible añadir un filtro a cada consulta LDAP, por ejemplo: (mail=*), (objectclass=user) o (!objectclass=computer).

en	If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.
es-co	Si "Radius" se eligió como Customer::AuthModule, puede especificarse una contraseña para autenticar al host radius.

en	If "Radius" was selected for Customer::AuthModule, the radius host must be specified.
es-co	Si "Radius" se eligió como Customer::AuthModule, puede especificarse el host radius.

en	If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can't be established due to network problems.
es-co	Si "Radius" se eligió como Customer::AuthModule, puede especificarse si las aplicaciones se detendrán si, por ejemplo, no se puede establecer una conexión con el servidor por problemas en la red.

en	If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.
es-co	Si "Sendamail" se eligió como SendmailModule, puede especificarse la ubicación del sendmail binario y las opciones necesarias.

en	If "SysLog" was selected for LogModule, a special log facility can be specified.
es-co	Si "SysLog" se eligió como LogModule, puede especificarse un log especial.

en	If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.
es-co	Si "SysLog" se eligió como LogModule, puede especificarse el juego de caracteres que debe usarse para el inicio de sesión.

en	If "bcrypt" was selected for CryptType, use cost specified here for bcrypt hashing. Currently max. supported cost value is 31.

en	If "file" was selected for LogModule, a logfile must be specified. If the file doesn't exist, it will be created by the system.
es-co	Si "File" se eligió como LogModule, puede especificarse el archivo log. Si dicho archivo no existe, será creado por el sistema.

en	If active, none of the regular expressions may match the user's email address to allow registration.

en	If active, one of the regular expressions has to match the user's email address to allow registration.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.
es-co	Si cualquiera de los mecanismos "SMTP" se eligió como SendmailModule y se requiere autenticación para el servidor de correos, debe especificarse una contraseña.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.
es-co	Si cualquiera de los mecanismos "SMTP" se eligió como SendmailModule y se requiere autenticación para el servidor de correos, debe especificarse un nombre de usuario.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.
es-co	Si cualquiera de los mecanismos "SMTP" se eligió como SendmailModule, debe especificarse el host que envía los correos.

en	If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.
es-co	Si cualquiera de los mecanismos "SMTP" se eligió como SendmailModule, debe especificarse el puerto en el que el servidor de correos estará escuchando para conexiones entrantes.

en	If enabled debugging information for ACLs is logged.

en	If enabled debugging information for transitions is logged.

en	If enabled the daemon will redirect the standard error stream to a log file.

en	If enabled the daemon will redirect the standard output stream to a log file.

en	If enabled the daemon will use this directory to create its PID files. Note: Please stop the daemon before any change and use this setting only if <$OTRSHome>/var/run/ can not be used.

en	If enabled, OTRS will deliver all CSS files in minified form.

en	If enabled, OTRS will deliver all JavaScript files in minified form.
es-co	Si se habilita, OTRS entregará todos los archivos JavaScript en forma reducida (minified).

en	If enabled, TicketPhone and TicketEmail will be open in new windows.
es-co	Si se habilita, los módulos de tickets telefónico y de correo electrónico, se abrirán en una ventana nueva.

en	If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails. NOTE: If you change this option, please make sure to delete the cache.

en	If enabled, the cache data be held in memory.

en	If enabled, the cache data will be stored in cache backend.

en	If enabled, the customer can search for tickets in all services (regardless what services are assigned to the customer).

en	If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.

en	If enabled, the first level of the main menu opens on mouse hover (instead of click only).
es-co	Si se habilita, el primer nivel del menú principal se abre al posicionar el cursor sobre él (en lugar de hacer click).

en	If enabled, users that haven't selected a time zone yet will be notified to do so. Note: Notification will not be shown if (1) user has not yet selected a time zone and (2) OTRSTimeZone and UserDefaultTimeZone do match and (3) are not set to UTC.

en	If no SendmailNotificationEnvelopeFrom is specified, this setting makes it possible to use the email's from address instead of an empty envelope sender (required in certain mail server configurations).

en	If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty (unless SendmailNotificationEnvelopeFrom::FallbackToEmailFrom is set).

en	If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.

en	If this option is enabled, tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is not enabled, no autoresponses will be sent.

en	If this regex matches, no message will be send by the autoresponder.
es-co	Si esta expresión regular coincide, ningún mensaje se mandará por el contestador automático.

en	If this setting is enabled, it is possible to install packages which are not verified by OTRS Group. These packages could threaten your whole system!

en	If this setting is enabled, local modifications will not be highlighted as errors in the package manager and support data collector.

en	If you're going to be out of office, you may wish to let other users know by setting the exact dates of your absence.

en	Ignore system sender article types (e. g. auto responses or email notifications) to be flagged as 'Unread Article' in AgentTicketZoom or expanded automatically in Large view screens.

en	Import appointments screen.
es-co	Pantalla de importación de citas.

en	Include tickets of subqueues per default when selecting a queue.

en	Include unknown customers in ticket filter.

en	Includes article create times in the ticket search of the agent interface.
es-co	Incluye los tiempos de creación de los artículos en la búsqueda de tickets de la interfaz del agente.

en	Incoming Phone Call.

en	IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the command "bin/otrs.Console.pl Maint::Ticket::QueueIndexRebuild" for initial index creation.

en	Indicates if a bounce e-mail should always be treated as normal follow-up.

en	Indonesian

en	Inline

en	Input

en	Interface language
es-co	Idioma de la interfaz

en	Internal communication channel.

en	International Workers' Day
es-co	Día del trabajo

en	It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.
es-co	Es posible configurar diferentes pieles, por ejemplo: para diferenciar entre distintos agentes, para usarse una base por-dominio en la aplicación. Al definir una expresión regular, puede configurarse un par Llave/Contenido para coincidir con el dominio. El valor en "Key" debe coincidir con el dominio, y "Content" tiene que ser una piel válida en el sistema. Por favor, verifique las entradas de ejemplo para la forma de expresión regular correcta.

en	It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.
es-co	Es posible configurar diferentes pieles, por ejemplo: para diferenciar entre distintos clientes, para usarse una base por-dominio en la aplicación. Al definir una expresión regular, puede configurarse un par Llave/Contenido para coincidir con el dominio. El valor en "Key" debe coincidir con el dominio, y "Content" tiene que ser una piel válida en el sistema. Por favor, verifique las entradas de ejemplo para la forma de expresión regular correcta.

en	It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.
es-co	Es posible configurar diferentes pieles, por ejemplo: para diferenciar entre agentes y clientes, para usarse una base por-dominio en la aplicación. Al definir una expresión regular, puede configurarse un par Llave/Contenido para coincidir con el dominio. El valor en "Key" debe coincidir con el dominio, y "Content" tiene que ser una piel válida en el sistema. Por favor, verifique las entradas de ejemplo para la forma de expresión regular correcta.

en	It was not possible to check the PGP signature, this may be caused by a missing public key or an unsupported algorithm.

en	Italian

en	Italian stop words for fulltext index. These words will be removed from the search index.

en	Ivory

en	Ivory (Slim)

en	Japanese

en	JavaScript function for the search frontend.

en	Korean

en	Language
es-co	Idioma

en	Large
es-co	Grande

en	Last Screen Overview

en	Last customer subject

en	Lastname Firstname

en	Lastname Firstname (UserLogin)

en	Lastname, Firstname

en	Lastname, Firstname (UserLogin)

en	LastnameFirstname

en	Latvian

en	Left

en	Link Object
es-co	Enlazar Objeto

en	Link Object.

en	Link agents to groups.
es-co	Vincular agentes con grupos.

en	Link agents to roles.
es-co	Vincular agentes con roles.

en	Link customer users to customers.

en	Link customer users to groups.

en	Link customer users to services.

en	Link customers to groups.

en	Link queues to auto responses.
es-co	Vincular filas con auto-respuestas.

en	Link roles to groups.
es-co	Vincular roles con grupos.

en	Link templates to attachments.

en	Link templates to queues.

en	Link this ticket to other objects
es-co	Enlazar este ticket con otros objetos

en	Links 2 tickets with a "Normal" type link.
es-co	Vincular 2 tickets con un vículo de tipo "Normal".

en	Links 2 tickets with a "ParentChild" type link.
es-co	Vincular 2 tickets con un vículo de tipo "PadreHijo".

en	Links appointments and tickets with a "Normal" type link.
es-co	Vincular citas y tickets con el tipo de vínculo "Normal".

en	List of CSS files to always be loaded for the agent interface.
es-co	Lista de archivos CSS que siempre se cargarán para la interfaz del agente.

en	List of CSS files to always be loaded for the customer interface.
es-co	Lista de archivos CSS que siempre se cargarán para la interfaz del cliente.

en	List of JS files to always be loaded for the agent interface.
es-co	Lista de archivos JS que siempre se cargarán para la interfaz del agente.

en	List of JS files to always be loaded for the customer interface.
es-co	Lista de archivos JS que siempre se cargarán para la interfaz del cliente.

en	List of all CustomerCompany events to be displayed in the GUI.

en	List of all CustomerUser events to be displayed in the GUI.

en	List of all DynamicField events to be displayed in the GUI.

en	List of all LinkObject events to be displayed in the GUI.

en	List of all Package events to be displayed in the GUI.

en	List of all appointment events to be displayed in the GUI.
es-co	Lista de todos los eventos de citas que son desplegaos en la GUI.

en	List of all article events to be displayed in the GUI.

en	List of all calendar events to be displayed in the GUI.
es-co	Lista de todos los eventos de calendario que son desplegados en la GUI.

en	List of all queue events to be displayed in the GUI.

en	List of all ticket events to be displayed in the GUI.

en	List of colors in hexadecimal RGB which will be available for selection during calendar creation. Make sure the colors are dark enough so white text can be overlayed on them.
es-co	Lista de colores en hexadecimal RGB que estarán disponibles para su selección durante la creación de calendarios. Asegúrese que los colores sean suficientemente obscuros para que el texto banco se vea correctamente sobre ellos.

en	List of default Standard Templates which are assigned automatically to new Queues upon creation.

en	List of responsive CSS files to always be loaded for the agent interface.

en	List of responsive CSS files to always be loaded for the customer interface.

en	List view

en	Lithuanian

en	Loader module registration for the agent interface.

en	Loader module registration for the customer interface.

en	Lock / unlock this ticket

en	Locked Tickets
es-co	Tickets Bloqueados

en	Locked Tickets.

en	Locked ticket.
es-co	Ticket bloqueado.

en	Logged in users.

en	Logged-In Users

en	Logout of customer panel.

en	Look into a ticket!
es-co	Revisar un ticket

en	Loop protection: no auto-response sent to "%s".

en	Macedonian

en	Mail Accounts

en	MailQueue configuration settings.

en	Main menu item registration.

en	Main menu registration.

en	Makes the application block external content loading.

en	Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.
es-co	Hace que la aplicación verifique el registro MX de las direcciones de correo electrónico, antes de enviar un correo o crear un ticket, ya sea telefónico o de correo electrónico.

en	Makes the application check the syntax of email addresses.
es-co	Hace que la aplicación verifique la sintaxis de las direcciones de correo electrónico.

en	Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.
es-co	Hace que la gestión de sesiones utilice cookies html. Si las cookies html están deshabilitadas o si el explorador del cliente las tiene deshabilitadas, el sistema trabajará normalmente y agregará el identificador de sesión a los vínculos.

en	Malay

en	Manage OTRS Group cloud services.

en	Manage PGP keys for email encryption.
es-co	Gestionar las llaves PGP para encriptación de correos electrónicos.

en	Manage POP3 or IMAP accounts to fetch email from.
es-co	Gestionar las cuentas POP3 o IMAP de las que se extraen correos.

en	Manage S/MIME certificates for email encryption.
es-co	Gestionar certificados S/MIME para encriptación de correos electrónicos.

en	Manage System Configuration Deployments.

en	Manage different calendars.
es-co	Gestionar diferentes calendarios.

en	Manage existing sessions.
es-co	Gestionar sesiones existentes.

en	Manage support data.

en	Manage system registration.

en	Manage tasks triggered by event or time based execution.

en	Mark as Spam!
es-co	Marcar como correo no deseado

en	Mark this ticket as junk!

en	Max size (in characters) of the customer information table (phone and email) in the compose screen.
es-co	Tamaño máximo (en caracteres) para la tabla de información del cliente (teléfono y correo electrónico) en la ventana de redacción.

en	Max size (in rows) of the informed agents box in the agent interface.

en	Max size (in rows) of the involved agents box in the agent interface.

en	Max size of the subjects in an email reply and in some overview screens.

en	Maximal auto email responses to own email-address a day (Loop-Protection).
es-co	Número máximo de respuestas automáticas (vía correos electrónicos) al día para la dirección de correo electrónico propia (protección de bucle).

en	Maximal auto email responses to own email-address a day, configurable by email address (Loop-Protection).

en	Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).
es-co	Tamaño máximo en KBytes para correos que pueden obtenerse vía POP3/POP3S/IMAP/IMAPS.

en	Maximum Number of a calendar shown in a dropdown.

en	Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.

en	Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.

en	Maximum number of active calendars in overview screens. Please note that large number of active calendars can have a performance impact on your server by making too much simultaneous calls.
es-co	Numero máximo de calendarios activos en las pantallas de resumen. Por favor note que un numero grande de calendarios activos puede tener un impacto negativo en el desempeño del servidor debido a una gran cantidad de llamadas simultáneas.

en	Maximum number of tickets to be displayed in the result of a search in the agent interface.
es-co	Número máximo de tickets para ser mostrados en el resultado de una búsqueda, en la interfaz del agente.

en	Maximum number of tickets to be displayed in the result of a search in the customer interface.
es-co	Número máximo de tickets para ser mostrados en el resultado de una búsqueda, en la interfaz del cliente.

en	Maximum number of tickets to be displayed in the result of this operation.

en	Maximum size (in characters) of the customer information table in the ticket zoom view.
es-co	Número máximo (en caracteres) de la tabla de información del cliente en la vista detallada del ticket.

en	Medium
es-co	Mediano

en	Merge this ticket and all articles into another ticket

en	Merged Ticket (%s/%s) to (%s/%s).

en	Merged Ticket <OTRS_TICKET> to <OTRS_MERGE_TO_TICKET>.

en	Minute

en	Miscellaneous

en	Module for To-selection in new ticket screen in the customer interface.
es-co	Módulo para la selección del destinatario en la ventana de ticket nuevo, en la interfaz del cliente.

en	Module to check if a incoming e-mail message is bounce.

en	Module to check if arrived emails should be marked as internal (because of original forwarded internal email). IsVisibleForCustomer and SenderType define the values for the arrived email/article.

en	Module to check the group permissions for customer access to tickets.

en	Module to check the group permissions for the access to tickets.

en	Module to compose signed messages (PGP or S/MIME).
es-co	Módulo para redactar mensajes firmados (PGP o S/MIME).

en	Module to define the email security options to use (PGP or S/MIME).

en	Module to encrypt composed messages (PGP or S/MIME).

en	Module to fetch customer users SMIME certificates of incoming messages.

en	Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.
es-co	Módulo para filtrar y manipular mensajes entrantes. Bloquea/ignora todos los correos no deseados con direcciones De: noreply@.

en	Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => '(.+?)@.+?', and use () as [***] in Set =>.
es-co	Módulo para filtrar y manipular mensajes entrantes. Obtenga un número de 4 dígitos para el texto libre de ticket, use una expresión regular en Match, por ejemplo: From => '(.+?)@.+?', y utilice () como [***] en Set =>.

en	Module to filter encrypted bodies of incoming messages.

en	Module to generate accounted time ticket statistics.
es-co	Módulo para generar estadísticas de la contabilidad de tiempo de los tickets.

en	Module to generate html OpenSearch profile for short ticket search in the agent interface.
es-co	Módulo para generar perfil OpenSearch html para búsqueda simple de tickets en la interfaz del agente.

en	Module to generate html OpenSearch profile for short ticket search in the customer interface.
es-co	Módulo para generar perfil OpenSearch html para búsqueda simple de tickets en la interfaz del cliente.

en	Module to generate ticket solution and response time statistics.
es-co	Módulo para generar estadísticas del tiempo de solución y respuesta de los tickets.

en	Module to generate ticket statistics.
es-co	Módulo para generar estadísticas de tickets.

en	Module to grant access if the CustomerID of the customer has necessary group permissions.

en	Module to grant access if the CustomerID of the ticket matches the CustomerID of the customer.

en	Module to grant access if the CustomerUserID of the ticket matches the CustomerUserID of the customer.

en	Module to grant access to any agent that has been involved in a ticket in the past (based on ticket history entries).

en	Module to grant access to the agent responsible of a ticket.

en	Module to grant access to the creator of a ticket.

en	Module to grant access to the owner of a ticket.

en	Module to grant access to the watcher agents of a ticket.

en	Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).
es-co	Módulo para mostrar notificaciones y escaladas (ShownMax: Número máximo de escaladas que se muestran, EscalationInMinutes: Mostrar el ticket que escalará en estos minutos, CacheTime: Caché de las escaladas calculadas en segundos).

en	Module to use database filter storage.
es-co	Módulo para utilizar el almacenamiento de base de datos del filtro.

en	Module used to detect if attachments are present.

en	Multiselect

en	My Queues
es-co	Mis Filas

en	My Services

en	My Tickets.

en	Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.
es-co	Nombre de fila personalizada, misma que es una selección de sus filas de preferencia y puede elegirse en las configuraciones de sus preferencias.

en	Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.

en	NameX

en	New Ticket
es-co	Nuevo Ticket

en	New Tickets
es-co	Nuevos tickets

en	New Window

en	New Year's Day
es-co	Año nuevo

en	New Year's Eve
es-co	Víspera de año nuevo

en	New process ticket

en	News about OTRS releases!
es-co	Noticias de lo nuevo en OTRS!

en	News about OTRS.

en	Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.
es-co	Lista de posibles estados siguientes de ticket, luego de haber añadido una nota telefónica a un ticket, en la ventana de ticket telefónico slaiente de la interfaz del agente.

en	No public key found.
es-co	No se encontraron datos de ticket.

en	No valid OpenPGP data found.
es-co	No se encontraron datos de ticket.

en	None

en	Norwegian

en	Notification Settings
es-co	Ajustes de Notificación

en	Notified about response time escalation.

en	Notified about solution time escalation.

en	Notified about update time escalation.

en	Number of displayed tickets
es-co	Número de tíckets desplegados

en	Number of lines (per ticket) that are shown by the search utility in the agent interface.
es-co	Número de líneas (por ticket) que se muestran por la utilidad de búsqueda de la interfaz del agente.

en	Number of tickets to be displayed in each page of a search result in the agent interface.
es-co	Número de tickets desplegados en cada página del resultado de una búsqueda, en la interfaz del agente.

en	Number of tickets to be displayed in each page of a search result in the customer interface.
es-co	Número de tickets desplegados en cada página del resultado de una búsqueda, en la interfaz del cliente.

en	Number of tickets to be displayed in each page.

en	OTRS Group Services

en	OTRS News
es-co	Novedades de OTRS

en	OTRS can use one or more readonly mirror databases for expensive operations like fulltext search or statistics generation. Here you can specify the DSN for the first mirror database.

en	OTRS doesn't support recurring Appointments without end date or number of iterations. During import process, it might happen that ICS file contains such Appointments. Instead, system creates all Appointments in the past, plus Appointments for the next N months (120 months/10 years by default).

en	Open an external link!

en	Open tickets (customer user)

en	Open tickets (customer)

en	Option

en	Optional queue limitation for the CreatorCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the InvolvedCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the OwnerCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Optional queue limitation for the ResponsibleCheck permission module. If set, permission is only granted for tickets in the specified queues.

en	Other Customers

en	Out Of Office

en	Out Of Office Time
es-co	Tiempo de ausencia de la oficina

en	Out of Office users.

en	Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.
es-co	Sobrecarga (redefine) funciones existentes en Kernel::System::Ticket. Útil para añadir personalizaciones fácilmente.

en	Overview Escalated Tickets.

en	Overview Refresh Time

en	Overview of all Tickets per assigned Queue.

en	Overview of all appointments.
es-co	Resumen de todas las citas

en	Overview of all escalated tickets.

en	Overview of all open Tickets.
es-co	Resumen de todos los Tickets abiertos

en	Overview of all open tickets.

en	Overview of customer tickets.

en	PGP Key
es-co	Llave PGP

en	PGP Key Management

en	PGP Keys
es-co	Llaves PGP

en	Package event module file a scheduler task for update registration.

en	Parameters for the CreateNextMask object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the CustomQueue object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the CustomService object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the RefreshTime object in the preference view of the agent interface. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the column filters of the small ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the dashboard backend of the customer company information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer id list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer id status widget of the agent interface . "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer user information of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the customer user list overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.

en	Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the open tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the queue overview widget of the agent interface. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "QueuePermissionGroup" is not mandatory, queues are only listed if they belong to this permission group if you enable it. "States" is a list of states, the key is the sort order of the state in the widget. "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the running process tickets overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket escalation overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket events calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the dashboard backend of the upcoming events widget of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Parameters for the pages (in which the communication log entries are shown) of the communication log overview.

en	Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the medium ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the small ticket overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters for the pages (in which the tickets are shown) of the ticket preview overview. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Parameters of the example SLA attribute Comment2.
es-co	Parámetros del ejemplo del atributo de SLA, Comment2.

en	Parameters of the example queue attribute Comment2.
es-co	Parámetros del ejemplo del atributo de fila, Comment2.

en	Parameters of the example service attribute Comment2.
es-co	Parámetros del ejemplo del atributo de servicio, Comment2.

en	Parent
es-co	Padre

en	ParentChild

en	Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).
es-co	Ruta para el archivo log (aplica únicamente si "FS" se eligió como LoopProtectionModule y si es obligatorio).

en	Pending time
es-co	Tiempo de espera

en	People

en	Performs the configured action for each event (as an Invoker) for each configured web service.

en	Permitted width for compose email windows.
es-co	Anchura permitida para las ventanas de redacción de correos electrónicos.

en	Permitted width for compose note windows.
es-co	Anchura permitida para las ventanas de redacción de notas.

en	Persian

en	Phone Call Inbound
es-co	Llamada telefónica entrante

en	Phone Call Outbound
es-co	Llamada telefónica saliente

en	Phone Call.

en	Phone call
es-co	Llamada telefónica

en	Phone communication channel.

en	Phone-Ticket
es-co	Ticket Telefónico

en	Picture Upload

en	Picture upload module.

en	Picture-Upload

en	Plugin search
es-co	Búsqueda de plug-ins

en	Plugin search module for autocomplete.
es-co	Módulo Plug-in de búsqueda para auto-completar.

en	Polish

en	Portuguese

en	Portuguese (Brasil)

en	PostMaster Filters
es-co	Filtros del Administrador de Correos

en	PostMaster Mail Accounts
es-co	Cuentas del Administrador de Correos

en	Print this ticket
es-co	Imprimir este ticket

en	Priorities
es-co	Prioridades

en	Process Management Activity Dialog GUI

en	Process Management Activity GUI

en	Process Management Path GUI

en	Process Management Transition Action GUI

en	Process Management Transition GUI

en	Process Ticket.

en	Process pending tickets.

en	ProcessID

en	Processes & Automation

en	Product News
es-co	Noticias de Productos

en	Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).

en	Provides a matrix overview of the tickets per state per queue

en	Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.

en	Public Calendar
es-co	Calendario Púplico

en	Public calendar.
es-co	Calendario público.

en	Queue view
es-co	Vista de Filas

en	Queues ↔ Auto Responses

en	Rebuild the ticket index for AgentTicketQueue.

en	Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the 'NumberRegExp' expression will be used as the ticket number value.

en	Refresh interval
es-co	Intervalo de actualización

en	Registers a log module, that can be used to log communication related information.

en	Reminder Tickets
es-co	Tickets de recordatorios

en	Removed subscription for user "%s".
es-co	Eliminada subscripción para el usuario "%s".

en	Removes old generic interface debug log entries created before the specified amount of days.

en	Removes old system configuration deployments (Sunday mornings).

en	Removes old ticket number counters (each 10 minutes).

en	Removes the ticket watcher information when a ticket is archived.

en	Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.

en	Replaces the original sender with current customer's email address on compose answer in the ticket compose screen of the agent interface.
es-co	Reemplaza el destinatario original con la dirección de correo electrónico del cliente actual, al redactar una respuesta en la ventana de redacción de tickets de la interfaz del agente.

en	Reports

en	Reports (OTRS Business Solution™)

en	Reprocess mails from spool directory that could not be imported in the first place.

en	Required permissions to change the customer of a ticket in the agent interface.
es-co	Permisos necesarios para cambiar el cliente de un ticket, en la interfaz del agente.

en	Required permissions to use the close ticket screen in the agent interface.
es-co	Permisos necesarios usar la ventana para cerrar tickets, en la interfaz del agente.

en	Required permissions to use the email outbound screen in the agent interface.

en	Required permissions to use the email resend screen in the agent interface.

en	Required permissions to use the ticket bounce screen in the agent interface.
es-co	Permisos necesarios usar la ventana para rebotar tickets, en la interfaz del agente.

en	Required permissions to use the ticket compose screen in the agent interface.
es-co	Permisos necesarios usar la ventana para redactar tickets, en la interfaz del agente.

en	Required permissions to use the ticket forward screen in the agent interface.
es-co	Permisos necesarios usar la ventana para reenviar tickets, en la interfaz del agente.

en	Required permissions to use the ticket free text screen in the agent interface.
es-co	Permisos necesarios usar la ventana de campos libres de texto de ticket, en la interfaz del agente.

en	Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.
es-co	Permisos necesarios usar la ventana para mezclar tickets, en la interfaz del agente.

en	Required permissions to use the ticket note screen in the agent interface.
es-co	Permisos necesarios usar la ventana para añadir notas a los tickets, en la interfaz del agente.

en	Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Permisos necesarios usar la ventana para cambiar el propietario de un ticket, en la interfaz del agente.

en	Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Permisos necesarios usar la ventana para definir un ticket como pendiente, en la vista detallada de dicho ticket de la interfaz del agente.

en	Required permissions to use the ticket phone inbound screen in the agent interface.

en	Required permissions to use the ticket phone outbound screen in the agent interface.
es-co	Permisos necesarios usar la ventana de ticket telefónico saliente, en la interfaz del agente.

en	Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Permisos necesarios usar la ventana para cambiar la prioridad de un ticket, en la interfaz del agente.

en	Required permissions to use the ticket responsible screen in the agent interface.
es-co	Permisos necesarios usar la ventana para cambiar el responsable de un ticket, en la interfaz del agente.

en	Resend Ticket Email.

en	Resent email to "%s".

en	Resets and unlocks the owner of a ticket if it was moved to another queue.
es-co	Reinicializa y desbloquea al propietario de un ticket, si este último se mueve a otra fila.

en	Resource Overview (OTRS Business Solution™)
es-co	Resumen de Recursos (OTRS Business Solution™)

en	Responsible Tickets

en	Responsible Tickets.

en	Restores a ticket from the archive (only if the event is a state change to any open available state).

en	Retains all services in listings even if they are children of invalid elements.

en	Right

en	Roles ↔ Groups

en	Romanian

en	Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").

en	Running Process Tickets

en	Runs an initial wildcard search of the existing customer company when accessing the AdminCustomerCompany module.

en	Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.

en	Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.

en	Russian

en	S/MIME Certificates
es-co	Certificados S/MIME

en	SMS

en	SMS (Short Message Service)

en	Salutations
es-co	Saludos

en	Sample command output

en	Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data. Note: Searching for attachment names is not supported when "FS" is used.

en	Schedule a maintenance period.

en	Screen after new ticket
es-co	Pantalla posterior a nuevo ticket

en	Search Customer
es-co	Búsqueda de cliente

en	Search Ticket.

en	Search Tickets.

en	Search User

en	Search backend default router.
es-co	Buscar el router por defecto del backend.

en	Search backend router.
es-co	Buscar el router del backend.

en	Search.

en	Second Christmas Day
es-co	Segundo día de navidad

en	Second Queue

en	Select after which period ticket overviews should refresh automatically.

en	Select how many tickets should be shown in overviews by default.

en	Select the main interface language.

en	Select the separator character used in CSV files (stats and searches). If you don't select a separator here, the default separator for your language will be used.
es-co	Seleccione el caracter de separación para los archivos CSV (estadísticas y búsquedas). En caso de que no lo seleccione, se usará el separador por defecto para su idioma.

en	Select your frontend Theme.
es-co	Seleccione su tema.

en	Select your personal time zone. All times will be displayed relative to this time zone.

en	Select your preferred layout for the software.

en	Select your preferred theme for OTRS.

en	Selects the cache backend to use.

en	Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.
es-co	Selecciona el módulo para manejar las cargas de archivos en la interfaz web. "DB" almacena todos en la base de datos, mientras que "FS" usa el sistema de archivos.

en	Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535).

en	Send new outgoing mail from this ticket

en	Send notifications to users.
es-co	Enviar notificaciones a usuarios.

en	Sender type for new tickets from the customer inteface.
es-co	Tipo de destinatario para tickets nuevos, creados en la interfaz del cliente.

en	Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).
es-co	Enviar notificaciones de seguimiento únicamente al agente propietario, si el ticket se desbloquea (por defecto se envían notificaciones a todos los agentes).

en	Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.
es-co	Envía todos los correos electrónicos salientes vía bcc a la dirección especificada. Por favor, utilice esta opción únicamente por motivos de copia de seguridad).

en	Sends customer notifications just to the mapped customer.

en	Sends registration information to OTRS group.

en	Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).
es-co	Envía notificaciones de recordatorio de tickets desbloqueados a sus propietarios, luego que alcanzaron la fecha de recordatorio.

en	Sends the notifications which are configured in the admin interface under "Ticket Notifications".

en	Sent "%s" notification to "%s" via "%s".

en	Sent auto follow-up to "%s".

en	Sent auto reject to "%s".

en	Sent auto reply to "%s".

en	Sent email to "%s".

en	Sent email to customer.

en	Sent notification to "%s".

en	Serbian Cyrillic

en	Serbian Latin

en	Service Level Agreements
es-co	Acuerdos de Nivel de Servicio

en	Service view

en	ServiceView

en	Set a new password by filling in your current password and a new one.

en	Set sender email addresses for this system.
es-co	Define la dirección de correo electrónico remitente del sistema.

en	Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.
es-co	Define la altura por defecto (en pixeles) de artículos HTML en línea en la vista detallada del ticket de la interfaz del agente.

en	Set the limit of tickets that will be executed on a single genericagent job execution.

en	Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.
es-co	Define la altura máxima (en pixeles) de artículos HTML en línea en la vista detallada del ticket de la interfaz del agente.

en	Set the minimum log level. If you select 'error', just errors are logged. With 'debug' you get all logging messages. The order of log levels is: 'debug', 'info', 'notice' and 'error'.

en	Set this ticket to pending
es-co	Cambiar este ticket a pendiente

en	Sets if SLA must be selected by the agent.

en	Sets if SLA must be selected by the customer.

en	Sets if note must be filled in by the agent. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Sets if queue must be selected by the agent.

en	Sets if service must be selected by the agent.

en	Sets if service must be selected by the customer.

en	Sets if state must be selected by the agent.

en	Sets if ticket owner must be selected by the agent.
es-co	Define si el propietario del ticket tiene que ser seleccionado por el agente.

en	Sets if ticket responsible must be selected by the agent.

en	Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.
es-co	Fija el tiempo pendiente de un ticket a 0, si el estado se cambia a uno no pendiente.

en	Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.
es-co	Fija la edad en minutos (primer nivel) para resaltar filas que contienen tickets sin tocar.

en	Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.
es-co	Fija la edad en minutos (segundo nivel) para resaltar filas que contienen tickets sin tocar.

en	Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.
es-co	Fija el nivel de configuración del administrador. Dependiendo del nivel de configuración, algunas configuraciones del sistema no se mostrarán. Los niveles están en orden ascendente: Experto, Avanzado, Principiante. Entre más alto sea el nivel de configuración (por ejemplo: Beginner es el más alto), es menos probable que el usuario pueda configurar accidentalemente el sistema de una forma que quede inutilizable.

en	Sets the count of articles visible in preview mode of ticket overviews.

en	Sets the default article customer visibility for new email tickets in the agent interface.

en	Sets the default article customer visibility for new phone tickets in the agent interface.

en	Sets the default body text for notes added in the close ticket screen of the agent interface.
es-co	Define el contenido por defecto del cuerpo de las notas que se añaden en la ventana para cerrar tickets, en la interfaz del agente.

en	Sets the default body text for notes added in the ticket move screen of the agent interface.
es-co	Define el contenido por defecto del cuerpo de las notas que se añaden en la ventana para mover tickets, en la interfaz del agente.

en	Sets the default body text for notes added in the ticket note screen of the agent interface.
es-co	Define el contenido por defecto del cuerpo de las notas que se añaden en la ventana para agregar notas a los tickets, en la interfaz del agente.

en	Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Define el contenido por defecto del cuerpo de las notas que se añaden en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Establece el contenido por defecto del cuerpo de las notas que se añaden en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Define el contenido por defecto del cuerpo de las notas que se añaden en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the default body text for notes added in the ticket responsible screen of the agent interface.
es-co	Define el contenido por defecto del cuerpo de las notas que se añaden en la ventana para cambiar el responsable de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the default error message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.

en	Sets the default link type of split tickets in the agent interface.

en	Sets the default link type of splitted tickets in the agent interface.
es-co	Define el tipo de vínculo por defecto de tickets divididos, en la interfaz del agente.

en	Sets the default message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.

en	Sets the default message for the notification is shown on a running system maintenance period.

en	Sets the default next state for new phone tickets in the agent interface.
es-co	Define el estado siguiente por defecto para tickets telefónicos nuevos, en la interfaz del agente.

en	Sets the default next ticket state, after the creation of an email ticket in the agent interface.
es-co	Define el estado siguiente por defecto para tickets de correo electrónico nuevos, en la interfaz del agente.

en	Sets the default note text for new telephone tickets. E.g 'New ticket via call' in the agent interface.
es-co	Define el contenido por defecto del cuerpo de las notas para tickets telefónicos nuevos, en la interfaz del agente. Por ejemplo: 'Ticket nuevo vía llamada'.

en	Sets the default priority for new email tickets in the agent interface.
es-co	Define la prioridad por defecto para tickets de correo electrónico nuevos, en la interfaz del agente.

en	Sets the default priority for new phone tickets in the agent interface.
es-co	Define la prioridad por defecto para tickets telefónicos nuevos, en la interfaz del agente.

en	Sets the default sender type for new email tickets in the agent interface.
es-co	Define el tipo de remitente por defecto para tickets de correo electrónico nuevos, en la interfaz del agente.

en	Sets the default sender type for new phone ticket in the agent interface.
es-co	Define el tipo de remitente por defecto para tickets telefónicos nuevos, en la interfaz del agente.

en	Sets the default subject for new email tickets (e.g. 'email Outbound') in the agent interface.
es-co	Define el asunto por defecto para tickets de correo electrónico nuevos, en la interfaz del agente. Por ejemplo: 'Correo electrónico saliente'.

en	Sets the default subject for new phone tickets (e.g. 'Phone call') in the agent interface.
es-co	Define el asunto por defecto para tickets telefónicos nuevos, en la interfaz del agente. Por ejemplo: 'Llamada telefónica'.

en	Sets the default subject for notes added in the close ticket screen of the agent interface.
es-co	Define el asunto por defecto del cuerpo de las notas que se añaden en la ventana para cerrar tickets, en la interfaz del agente.

en	Sets the default subject for notes added in the ticket move screen of the agent interface.
es-co	Define el asunto por defecto del cuerpo de las notas que se añaden en la ventana para mover tickets, en la interfaz del agente.

en	Sets the default subject for notes added in the ticket note screen of the agent interface.
es-co	Define el asunto por defecto del cuerpo de las notas que se añaden en la ventana para agregar notas a los tickets, en la interfaz del agente.

en	Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Define el asunto por defecto del cuerpo de las notas que se añaden en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Establece el asunto por defecto del cuerpo de las notas que se añaden en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Define el asunto por defecto del cuerpo de las notas que se añaden en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the default subject for notes added in the ticket responsible screen of the agent interface.
es-co	Define el asunto por defecto del cuerpo de las notas que se añaden en la ventana para cambiar el responsable de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the default text for new email tickets in the agent interface.
es-co	Define el contenido por defecto del cuerpo de los tickets de correo electrónico nuevos, en la interfaz del agente.

en	Sets the inactivity time (in seconds) to pass before a session is killed and a user is logged out.

en	Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime before a prior warning will be visible for the logged in agents.

en	Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active customers within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active sessions per agent within the timespan defined in SessionMaxIdleTime.

en	Sets the maximum number of active sessions per customers within the timespan defined in SessionMaxIdleTime.

en	Sets the method PGP will use to sing and encrypt emails. Note Inline method is not compatible with RichText messages.

en	Sets the minimal ticket counter size if "AutoIncrement" was selected as TicketNumberGenerator. Default is 5, this means the counter starts from 10000.

en	Sets the minutes a notification is shown for notice about upcoming system maintenance period.

en	Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).
es-co	Define el número de líneas mostradas en los mensajes de texto (por ejemplo: renglones de ticket en la vista detallada de las filas).

en	Sets the options for PGP binary.
es-co	Define las opciones para PGP binario.

en	Sets the password for private PGP key.
es-co	Define la contraseña para la llave PGP privada.

en	Sets the prefered time units (e.g. work units, hours, minutes).
es-co	Define las unidades de tiempo preferidas (por ejemplo: unidades laborales, horas, minutos).

en	Sets the preferred digest to be used for PGP binary.

en	Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.
es-co	Define el prefijo para la carpeta que contiene los scripts en el servidor, tal y como se configuró en el servidor web. Esta configuración se usa como una variable (OTRS_CONFIG_ScriptAlias) y está presente en todas las formas de mensajes que maneja la aplicación, con la finalidad de crear vínculos a los tickets dentro del sistema.

en	Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the queue in the ticket responsible screen of a zoomed ticket in the agent interface.

en	Sets the responsible agent of the ticket in the close ticket screen of the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana para cerrar un ticket de la interfaz del agente.

en	Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana de acción múltiple sobre tickets de la interfaz del agente.

en	Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana de campos libres de ticket de la interfaz del agente.

en	Sets the responsible agent of the ticket in the ticket note screen of the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana para agregar una nota al ticket de la interfaz del agente.

en	Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.
es-co	Define el agente responsable de un ticket, en la ventana para cambiar el responsable de un ticket, en la interfaz del agente.

en	Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be enabled).

en	Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be enabled).

en	Sets the state of a ticket in the close ticket screen of the agent interface.

en	Sets the state of a ticket in the ticket bulk screen of the agent interface.

en	Sets the state of a ticket in the ticket free text screen of the agent interface.

en	Sets the state of a ticket in the ticket note screen of the agent interface.

en	Sets the state of a ticket in the ticket responsible screen of the agent interface.

en	Sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.

en	Sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.

en	Sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.

en	Sets the stats hook.
es-co	Define el candado para las estadísticas.

en	Sets the ticket owner in the close ticket screen of the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana para cerrar un ticket de la interfaz del agente.

en	Sets the ticket owner in the ticket bulk screen of the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana de acción múltiple sobre tickets de la interfaz del agente.

en	Sets the ticket owner in the ticket free text screen of the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana de campos libres de ticket de la interfaz del agente.

en	Sets the ticket owner in the ticket note screen of the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana para agregar una nota al ticket de la interfaz del agente.

en	Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Sets the ticket owner in the ticket responsible screen of the agent interface.
es-co	Define el agente propietario de un ticket, en la ventana para cambiar el responsable de un ticket, en la interfaz del agente.

en	Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket bulk screen of the agent interface.

en	Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).

en	Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be enabled).

en	Sets the time zone being used internally by OTRS to e. g. store dates and times in the database. WARNING: This setting must not be changed once set and tickets or any other data containing date/time have been created.

en	Sets the time zone that will be assigned to newly created users and will be used for users that haven't yet set a time zone. This is the time zone being used as default to convert date and time between the OTRS time zone and the user's time zone.

en	Sets the timeout (in seconds) for http/ftp downloads.
es-co	Define el tiempo de espera (en segundos) para descargas http/ftp.

en	Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".
es-co	Define el tiempo de espera (en segundos) para descargas de paquetes.

en	Shared Secret

en	Show a responsible selection in phone and email tickets in the agent interface.
es-co	Muestra una selección del agente responsable, en los tickets telefónico y de correo electrónico de la interfaz del agente.

en	Show article as rich text even if rich text writing is disabled.

en	Show command line output.

en	Show queues even when only locked tickets are in.

en	Show the current owner in the customer interface.

en	Show the current queue in the customer interface.

en	Show the history for this ticket

en	Show the ticket history
es-co	Mostrar el historial del ticket

en	Shows a count of attachments in the ticket zoom, if the article has attachments.

en	Shows a link in the menu for creating a calendar appointment linked to the ticket directly from the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.
es-co	Muestra un vínculo en el menú para crear una cita de calendario vinculada al ticket directo desde la vista de detalle de ticket de la interface del agente. Adicionalmente se puede hacer in control de acceso para mostrar o no este vínculo usando la Clave "Group" y el Contenido como "rw:group1;move_into:group2". Para agrupar elemento del menú use la Clave "ClusterName" para el Contenido cualquier nombre que desee ver en la interface del usuario. Utilize "ClusterPriority" para configurar el orden de un cierto grupo dentro de la barra de herramientas.

en	Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a note in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.
es-co	Muestra un vínculo en el menú, que permite añadir una nota a un ticket, en todas y cada una de las vistas de resumen de la interfaz del agente.

en	Shows a link in the menu to add a phone call inbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to add a phone call outbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the customer who requested the ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the owner of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to change the responsible agent of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to close a ticket in every ticket overview of the agent interface.
es-co	Muestra un vínculo en el menú, que permite cerrar un ticket en todas y cada una de las vistas de resumen de la interfaz del agente.

en	Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
es-co	Muestra un vínculo en el menú, que permite eliminar un ticket en todas y cada una de las vistas de resumen de la interfaz del agente. Puede proporcionarse control de acceso adicional para mostrar u ocultar este vínculo, al usar Key = "Group" y Content algo parecido a "rw:grupo1;move_into:grupo2".

en	Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to enroll a ticket into a process in the ticket zoom view of the agent interface.

en	Shows a link in the menu to go back in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.
es-co	Muestra un vínculo en el menú, que permite bloquear / desbloquear un ticket en todas y cada una de las vistas de resumen de la interfaz del agente.

en	Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to move a ticket in every ticket overview of the agent interface.
es-co	Muestra un vínculo en el menú, que permite mover un ticket en todas y cada una de las vistas de resumen de la interfaz del agente.

en	Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.
es-co	Muestra un vínculo en el menú, que permite acceder a la historia de dicho ticket en todas y cada una de las vistas de resumen de la interfaz del agente.

en	Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to send an outbound email in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to set a ticket as junk in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.
es-co	Muestra un vínculo en el menú, que permite modificar la prioridad de un ticket en todas y cada una de las vistas de resumen de la interfaz del agente.

en	Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.
es-co	Muestra un vínculo en el menú, que permite acceder a la vista detallada de un ticket en todas y cada una de las vistas de resumen de la interfaz del agente.

en	Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.
es-co	Muestra un vínculo para acceder a los archivos adjuntos de un artículo a través de un visualizador html en línea, en la vista detallada de dicho artículo de la interfaz del agente.

en	Shows a link to download article attachments in the zoom view of the article in the agent interface.
es-co	Muestra un vínculo para descargar los archivos adjuntos de un artículo, en la vista detallada de dicho artículo de la interfaz del agente.

en	Shows a link to see a zoomed email ticket in plain text.
es-co	Muestra un vínculo para visualizar un ticket de correo electrónico en texto plano, en la vista detallada de dicho ticket.

en	Shows a link to set a ticket as junk in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.

en	Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.
es-co	Muestra una lista de todos los agentes involucrados en un ticket, en la ventana para cerrar dicho ticket de la interfaz del agente.

en	Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.
es-co	Muestra una lista de todos los agentes involucrados en un ticket, en la ventana de campos libres de ticket de la interfaz del agente.

en	Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.
es-co	Muestra una lista de todos los agentes involucrados en un ticket, en la ventana para agregar una nota al ticket de la interfaz del agente.

en	Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Muestra una lista de todos los agentes involucrados en un ticket, en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Muestra una lista de todos los agentes involucrados en un ticket, en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Muestra una lista de todos los agentes involucrados en un ticket, en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.
es-co	Muestra una lista de todos los agentes involucrados en un ticket, en la ventana para cambiar el responsable de un ticket, en la interfaz del agente.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.
es-co	Muestra una lista de todos los agentes posibles (quienes tienen permiso para añadir notas en la fila/ticket), para determinar quién debe ser informado acerca de esta nota, en la ventana para cerrar un ticket de la interfaz del agente.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.
es-co	Muestra una lista de todos los agentes posibles (quienes tienen permiso para añadir notas en la fila/ticket), para determinar quién debe ser informado acerca de esta nota, en la ventana de campos libres de ticket de la interfaz del agente.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.
es-co	Muestra una lista de todos los agentes posibles (quienes tienen permiso para añadir notas en la fila/ticket), para determinar quién debe ser informado acerca de esta nota, en la ventana para agregar una nota al ticket de la interfaz del agente.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Muestra una lista de todos los agentes posibles (quienes tienen permiso para añadir notas en la fila/ticket), para determinar quién debe ser informado acerca de esta nota, en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Muestra una lista de todos los agentes posibles (quienes tienen permiso para añadir notas en la fila/ticket), para determinar quién debe ser informado acerca de esta nota, en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Muestra una lista de todos los agentes posibles (quienes tienen permiso para añadir notas en la fila/ticket), para determinar quién debe ser informado acerca de esta nota, en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.
es-co	Muestra una lista de todos los agentes posibles (quienes tienen permiso para añadir notas en la fila/ticket), para determinar quién debe ser informado acerca de esta nota, en la ventana para cambiar el responsable de un ticket, en su vista detallada de la interfaz del agente.

en	Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).
es-co	Muestra una vista previa de la vista de resumen de los tickets (CustomerInfo => 1 - muestra también la información del cliente y CustomerInfoMaxSize define el tamaño máximo, en caracteres, de dicha información).

en	Shows a teaser link in the menu for the ticket attachment view of OTRS Business Solution™.

en	Shows all both ro and rw queues in the queue view.
es-co	Muestra las filas ro y rw en la vista de filas.

en	Shows all both ro and rw tickets in the service view.

en	Shows all open tickets (even if they are locked) in the escalation view of the agent interface.
es-co	Muestra todos los tickets abiertos (inclusive si están bloqueados), en la vista de escaladas de la interfaz del agente.

en	Shows all the articles of the ticket (expanded) in the agent zoom view.

en	Shows all the articles of the ticket (expanded) in the customer zoom view.

en	Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).
es-co	Muestra todos los identificadores de clientes en un campo de selección múltiple (no es útil si existen muchos identificadores).

en	Shows all the customer user identifiers in a multi-select field (not useful if you have a lot of customer user identifiers).

en	Shows an owner selection in phone and email tickets in the agent interface.
es-co	Muestra una selección de propietario en los tickets telefónico y de correo electrónico de la interfaz del agente.

en	Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.
es-co	Muestra tickets del historial del cliente en los tickets telefónico y de correo electrónico, en la interfaz del agente; y en la ventana para añadir un ticket, en la interfaz del cliente.

en	Shows either the last customer article's subject or the ticket title in the small format overview.
es-co	Muestra el asunto del último artículo añadido por el cliente o el título del ticket, en el formato pequeño de la vista de resumen.

en	Shows existing parent/child queue lists in the system in the form of a tree or a list.
es-co	Muestra las filas padre/hijo existentes en el sistema, ya sea en forma de árbol o de lista.

en	Shows information on how to start OTRS Daemon

en	Shows link to external page in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Shows the article head information in the agent zoom view.

en	Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.
es-co	Muestra los artículos ordenados normalmente o de forma inversa, en la vista detallada de un ticket, en la interfaz del agente.

en	Shows the customer user information (phone and email) in the compose screen.
es-co	Muestra la información del cliente (número telefónico y cuenta de correo electrónico) en la ventana de redacción de artículos.

en	Shows the enabled ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).

en	Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "Mandatory" determines if the plugin is always shown and can not be removed by agents.

en	Shows the message of the day on login screen of the agent interface.
es-co	Muestra el mensaje del día en la ventana de inicio de sesión de la interfaz del agente.

en	Shows the ticket history (reverse ordered) in the agent interface.
es-co	Muestra la historia del ticket (ordenada inversamente) en la interfaz del agente.

en	Shows the ticket priority options in the close ticket screen of the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana para cerrar un ticket de la interfaz del agente.

en	Shows the ticket priority options in the move ticket screen of the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana para mover tickets, en la interfaz del agente.

en	Shows the ticket priority options in the ticket bulk screen of the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana de acción múltiple sobre tickets de la interfaz del agente.

en	Shows the ticket priority options in the ticket free text screen of the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana de campos libres de ticket de la interfaz del agente.

en	Shows the ticket priority options in the ticket note screen of the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana para agregar una nota al ticket de la interfaz del agente.

en	Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana para cambiar el propietario de un ticket, en su vista detallada de la interfaz del agente.

en	Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana para definir un ticket como pendiente, en su vista detallada de la interfaz del agente.

en	Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana para cambiar la prioridad de un ticket, en su vista detallada de la interfaz del agente.

en	Shows the ticket priority options in the ticket responsible screen of the agent interface.
es-co	Muestra las opciones de prioridad del ticket, en la ventana para cambiar el responsable de un ticket, en su vista detallada de la interfaz del agente.

en	Shows the title field in the close ticket screen of the agent interface.

en	Shows the title field in the ticket free text screen of the agent interface.

en	Shows the title field in the ticket note screen of the agent interface.

en	Shows the title field in the ticket owner screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket pending screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket priority screen of a zoomed ticket in the agent interface.

en	Shows the title field in the ticket responsible screen of the agent interface.

en	Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.

en	Shows time use complete description (days, hours, minutes), if enabled; or just first letter (d, h, m), if not enabled.

en	Signature data.
es-co	Firma actualizada!

en	Signatures
es-co	Firmas

en	Simple

en	Skin
es-co	Piel.

en	Slovak

en	Slovenian

en	Small
es-co	Pequeño

en	Software Package Manager.

en	Solution time
es-co	Tiempo de Solución

en	SolutionDiffInMin

en	SolutionInMin

en	Some description!

en	Some picture description!

en	Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.
es-co	Ordena los tickets (ascendente o descendentemente), luego de haberse ordenado por prioridad, cuando una sola fila se selecciona en la vista de filas. Values: 0 = ascendente (por defecto, más antiguo arriba), 1 = descendente (más reciente arriba). Use el identificador de la fila como Key y 0 ó 1 como Valor.

en	Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the service view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the ServiceID for the key and 0 or 1 for value.

en	Spam

en	Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.
es-co	Ejemplo de configuración del eliminador de correo basura. Ignora los correos electrónicos que están marcados con SpamAssasin.

en	Spam Assassin example setup. Moves marked mails to spam queue.
es-co	Ejemplo de configuración del eliminador de correo basura. Mueve los correos marcados a la fila basura.

en	Spanish

en	Spanish (Colombia)

en	Spanish (Mexico)

en	Spanish stop words for fulltext index. These words will be removed from the search index.

en	Specifies if an agent should receive email notification of his own actions.
es-co	Especifica si un agente debe recibir notificaciones en su correo electrónico, acerca de sus propias acciones.

en	Specifies the directory to store the data in, if "FS" was selected for ArticleStorage.

en	Specifies the directory where SSL certificates are stored.
es-co	Especifica el directorio donde se guardan los certificados SSL.

en	Specifies the directory where private SSL certificates are stored.
es-co	Especifica el directorio donde se guardan los certificados privados SSL.

en	Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address.

en	Specifies the email addresses to get notification messages from scheduler tasks.

en	Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.

en	Specifies the group where the user needs rw permissions so that they can edit other users preferences.

en	Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).

en	Specifies the order in which the firstname and the lastname of agents will be displayed.

en	Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).
es-co	Especifica la ruta del archivo que corresponde al logo del encabezado de la página (gif|jpg|png, 700 x 100 pixeles).

en	Specifies the path of the file for the performance log.
es-co	Especifica la ruta del archivo que corresponde al log de desempeño.

en	Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.
es-co	Especifica la ruta del convertidor, que permite visualizar archivos de Microsoft Excel en la interfaz web.

en	Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.
es-co	Especifica la ruta del convertidor, que permite visualizar archivos de Microsoft Word en la interfaz web.

en	Specifies the path to the converter that allows the view of PDF documents, in the web interface.
es-co	Especifica la ruta del convertidor, que permite visualizar documentos PDF en la interfaz web.

en	Specifies the path to the converter that allows the view of XML files, in the web interface.
es-co	Especifica la ruta del convertidor, que permite visualizar archivos XML en la interfaz web.

en	Specifies the text that should appear in the log file to denote a CGI script entry.
es-co	Especifica el texto que debe aparecer en el archivo de desempeño para denotar una entrada de script CGI.

en	Specifies user id of the postmaster data base.
es-co	Especifica el identificador de usuario de la base de datos del administrador de correos.

en	Specifies whether all storage backends should be checked when looking for attachments. This is only required for installations where some attachments are in the file system, and others in the database.

en	Specifies whether the (MIMEBase) article attachments will be indexed and searchable.

en	Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.

en	Specify the channel to be used to fetch OTRS Business Solution™ updates. Warning: Development releases might not be complete, your system might experience unrecoverable errors and on extreme cases could become unresponsive!

en	Specify the password to authenticate for the first mirror database.

en	Specify the username to authenticate for the first mirror database.

en	Stable

en	Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.
es-co	Permisos estándar disponibles para los agentes en la aplicación. Si se requieren más permisos, pueden especificarse aquí, pero para que sean efectivos, es necesario definirlos. Otros permisos útiles también se proporcionaron, incorporados al sistema: nota, cerrar, pendiente, cliente, texto libre, mover, redactar, responsable, reenviar y rebotar. Asegúrese de que "rw" permanezca siempre como el último permiso registrado.

en	Start number for statistics counting. Every new stat increments this number.
es-co	Número de inicio para el conteo de estadísticas. Cada estadística nueva incrementa este número.

en	Started response time escalation.

en	Started solution time escalation.

en	Started update time escalation.

en	Starts a wildcard search of the active object after the link object mask is started.

en	Stat#
es-co	Estadística#

en	States
es-co	Estado

en	Statistic Reports overview.

en	Statistics overview.

en	Status view
es-co	Vista de estados

en	Stopped response time escalation.

en	Stopped solution time escalation.

en	Stopped update time escalation.

en	Stores cookies after the browser has been closed.
es-co	Guarda las cookies después de que el explorador se cerró.

en	Strips empty lines on the ticket preview in the queue view.
es-co	Elimina las líneas en blanco de la vista previa de tickets, en la vista de filas.

en	Strips empty lines on the ticket preview in the service view.

en	Support Agent

en	Swahili

en	Swedish

en	System Address Display Name

en	System Configuration Deployment

en	System Configuration Group

en	System Maintenance

en	Templates ↔ Attachments

en	Templates ↔ Queues

en	Textarea

en	Thai

en	The PGP signature is expired.
es-co	Firma para respuestas por correo.

en	The PGP signature was made by a revoked key, this could mean that the signature is forged.

en	The PGP signature was made by an expired key.

en	The PGP signature with the keyid has not been verified successfully.

en	The PGP signature with the keyid is good.

en	The agent skin's InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.
es-co	El nombre interno de la piel que debe usarse en la interfaz del agente. Por favor, verifique las pieles disponibles en Frontend::Agent::Skins.

en	The customer skin's InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.
es-co	El nombre interno de la piel que debe usarse en la interfaz del cliente. Por favor, verifique las pieles disponibles en Frontend::Customer::Skins.

en	The daemon registration for the scheduler cron task manager.

en	The daemon registration for the scheduler future task manager.

en	The daemon registration for the scheduler generic agent task manager.

en	The daemon registration for the scheduler task worker.

en	The daemon registration for the system configuration deployment sync manager.

en	The divider between TicketHook and ticket number. E.g ': '.
es-co	El divisor entre el candado y el número de ticket. Por ejemplo, ': '.

en	The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.

en	The format of the subject. 'Left' means '[TicketHook#:12345] Some Subject', 'Right' means 'Some Subject [TicketHook#:12345]', 'None' means 'Some Subject' and no ticket number. In the latter case you should verify that the setting PostMaster::CheckFollowUpModule###0200-References is activated to recognize followups based on email headers.

en	The headline shown in the customer interface.
es-co	El encabezado mostrado en la interfaz del cliente.

en	The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.
es-co	El identificador para un ticket, por ejemplo: Ticket#, Llamada#, MiTicket#. El valor por defecto es Ticket#.

en	The logo shown in the header of the agent interface for the skin "High Contrast". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "default". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "ivory". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "ivory-slim". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface for the skin "slim". See "AgentLogo" for further description.

en	The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.

en	The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.

en	The logo shown on top of the login box of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.

en	The maximal number of articles expanded on a single page in AgentTicketZoom.

en	The maximal number of articles shown on a single page in AgentTicketZoom.

en	The maximum number of mails fetched at once before reconnecting to the server.

en	The secret you supplied is invalid. The secret must only contain letters (A-Z, uppercase) and numbers (2-7) and must consist of 16 characters.

en	The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.
es-co	El texto para anteponer al asunto en una respuesta de correo electrónico, por ejemplo: RE, AW, o AS.

en	The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.
es-co	El texto para anteponer al asunto cuando un correo electrónico se reenvía, por ejemplo: FW, Fwd, o WG.

en	The value of the From field

en	Theme
es-co	Tema

en	This event module stores attributes from CustomerUser as DynamicFields tickets. Please see DynamicFieldFromCustomerUser::Mapping setting for how to configure the mapping.

en	This is a Description for Comment on Framework.

en	This is a Description for DynamicField on Framework.

en	This is the default orange - black skin for the customer interface.

en	This is the default orange - black skin.

en	This key is not certified with a trusted signature!

en	This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.
es-co	Este módulo y su función PreRun() se ejecutarán, si así se define, por cada petición. Este módulo es útil para verificar algunas opciones de usuario o para desplegar noticias acerca de aplicaciones novedosas.

en	This module is part of the admin area of OTRS.

en	This option defines the dynamic field in which a Process Management activity entity id is stored.

en	This option defines the dynamic field in which a Process Management process entity id is stored.

en	This option defines the process tickets default lock.

en	This option defines the process tickets default priority.

en	This option defines the process tickets default queue.

en	This option defines the process tickets default state.

en	This option will deny the access to customer company tickets, which are not created by the customer user.

en	This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.

en	This setting is deprecated. Set OTRSTimeZone instead.

en	This setting shows the sorting attributes in all overview screen, not only in queue view.

en	This will allow the system to send text messages via SMS.

en	Ticket Close.

en	Ticket Compose Bounce Email.

en	Ticket Compose email Answer.

en	Ticket Customer.

en	Ticket Forward Email.

en	Ticket FreeText.

en	Ticket History.

en	Ticket Lock.

en	Ticket Merge.

en	Ticket Move.

en	Ticket Note.

en	Ticket Notifications

en	Ticket Outbound Email.

en	Ticket Overview "Medium" Limit
es-co	Límite de la vista de resumen "Mediana" de tickets

en	Ticket Overview "Preview" Limit
es-co	Límite de la vista de resumen "Preliminar" de tickets

en	Ticket Overview "Small" Limit
es-co	Límite de vista de resumen "Pequeña" de tickets

en	Ticket Owner.

en	Ticket Pending.

en	Ticket Print.

en	Ticket Priority.

en	Ticket Queue Overview

en	Ticket Responsible.

en	Ticket Watcher

en	Ticket Zoom

en	Ticket Zoom.

en	Ticket bulk module.

en	Ticket event module that triggers the escalation stop events.

en	Ticket limit per page for Ticket Overview "Medium".

en	Ticket limit per page for Ticket Overview "Preview".

en	Ticket limit per page for Ticket Overview "Small".

en	Ticket notifications

en	Ticket overview
es-co	Vista de resumen de los tickets

en	Ticket plain view of an email.

en	Ticket split dialog.

en	Ticket title

en	Ticket zoom view.

en	TicketNumber

en	Tickets.

en	Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).
es-co	Tiempo en segundos que se añade al tiempo actual, si se define un estado-pendiente (por defecto: 86400 = 1 día).

en	To accept login information, such as an EULA or license.

en	To download attachments.

en	To view HTML attachments.

en	Toggles display of OTRS FeatureAddons list in PackageManager.

en	Toolbar Item for a shortcut. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Transport selection for appointment notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Transport selection for ticket notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Tree view

en	Triggers add or update of automatic calendar appointments based on certain ticket times.
es-co	Dispara la acción de añadir o actualizar citas automáticas de calendarios basadas en ciertos tiempos de tickets.

en	Triggers ticket escalation events and notification events for escalation.

en	Turkish

en	Turns off SSL certificate validation, for example if you use a transparent HTTPS proxy. Use at your own risk!

en	Turns on drag and drop for the main navigation.

en	Turns on the remote ip address check. It should not be enabled if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.

en	Tweak the system as you wish.

en	Type of daemon log rotation to use: Choose 'OTRS' to let OTRS system to handle the file rotation, or choose 'External' to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.

en	Ukrainian

en	Unlock tickets that are past their unlock timeout.

en	Unlock tickets whenever a note is added and the owner is out of office.

en	Unlocked ticket.
es-co	Ticket desbloqueado.

en	Up
es-co	Arriba

en	Upcoming Events
es-co	Eventos Próximos

en	Update Ticket "Seen" flag if every article got seen or a new Article got created.
es-co	Actualizar la bandera de ticket "Seen" ("Visto"), si ya se vió cada artículo o si se creó un artículo nuevo.

en	Update time
es-co	Tiempo de Actualización

en	Updates the ticket escalation index after a ticket attribute got updated.
es-co	Actualiza el índice de escaladas de ticket, luego de que un atributo de ticket se actualizó.

en	Updates the ticket index accelerator.
es-co	Actualiza el acelerador de índice de ticket.

en	Upload your PGP key.

en	Upload your S/MIME certificate.

en	Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).

en	Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).

en	User Profile
es-co	Perfil de Usuario

en	UserFirstname

en	UserLastname

en	Users, Groups & Roles

en	Uses richtext for viewing and editing ticket notification.

en	Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.

en	Vietnam

en	View all attachments of the current ticket

en	View performance benchmark results.
es-co	Ver los resultados de rendimiento.

en	Watch this ticket

en	Watched Tickets
es-co	Tickets Monitoreados

en	Watched Tickets.

en	We are performing scheduled maintenance.

en	We are performing scheduled maintenance. Login is temporarily not available.

en	We are performing scheduled maintenance. We should be back online shortly.

en	Web Services
es-co	Servicios Web

en	Web View

en	When agent creates a ticket, whether or not the ticket is automatically locked to the agent.

en	When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the body of this note (this text cannot be changed by the agent).

en	When tickets are merged, a note will be added automatically to the ticket which is no longer active. Here you can define the subject of this note (this subject cannot be changed by the agent).

en	When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.
es-co	Cuando los tickets se mezclan, el cliente puede ser informado por correo electrónico al seleccionar "Inform Sender". Es posible predefinir el contenido de dicha notificación en esta área de texto, que luego puede ser modificada por los agentes.

en	Whether or not to collect meta information from articles using filters configured in Ticket::Frontend::ZoomCollectMetaFilters.

en	Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.

en	Yes, but hide archived tickets

en	Your email with ticket number "<OTRS_TICKET>" is bounced to "<OTRS_BOUNCE_TO>". Contact this address for further information.

en	Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>".
es-co	Su correo con número de ticket "<OTRS_TICKET>" se unió a "<OTRS_MERGE_TO_TICKET>".

en	Your queue selection of your preferred queues. You also get notified about those queues via email if enabled.

en	Your service selection of your preferred services. You also get notified about those services via email if enabled.

en	Zoom
es-co	Detalle

en	attachment

en	bounce

en	compose

en	debug

en	error

en	forward

en	info

en	inline

en	normal

en	notice

en	pending

en	phone
es-co	teléfono

en	responsible

en	reverse
es-co	revertir

en	stats