en	ACL Management

en	Actions
ca	Accions

en	Create New ACL

en	Deploy ACLs

en	Export ACLs

en	Filter for ACLs

en	Just start typing to filter...

en	Configuration Import

en	Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.

en	This field is required.
ca	Aquest camp és obligatori.

en	Overwrite existing ACLs?

en	Upload ACL configuration

en	Import ACL configuration(s)

en	Description
ca	Descripció

en	To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.

en	Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.

en	ACLs

en	Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.

en	ACL name

en	Comment
ca	Comentari

en	Validity
ca	Validesa

en	Export
ca	Exportar

en	Copy

en	No data found.
ca	No es van trobar dades.

en	No matches found.
ca	No es va trobar resultat.

en	Edit ACL %s

en	Edit ACL

en	Go to overview
ca	Anar a la descripció

en	Delete ACL

en	Delete Invalid ACL

en	Match settings

en	Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.

en	Change settings

en	Set up what you want to change if the criteria match. Keep in mind that 'Possible' is a white list, 'PossibleNot' a black list.

en	Check the official %sdocumentation%s.

en	Show or hide the content
ca	Mostrar o ocultar el contingut

en	Edit ACL Information

en	Name
ca	Nom

en	Stop after match
ca	Parar després de coincidència

en	Edit ACL Structure

en	Save ACL

en	Save
ca	Guardar

en	or
ca	o

en	Save and finish
ca	Guardar i finalitzar

en	Cancel
ca	Cancel·lar

en	Do you really want to delete this ACL?

en	Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.

en	Calendar Management

en	Add Calendar

en	Edit Calendar

en	Calendar Overview

en	Add new Calendar

en	Import Appointments

en	Calendar Import

en	Here you can upload a configuration file to import a calendar to your system. The file needs to be in .yml format as exported by calendar management module.

en	Overwrite existing entities

en	Upload calendar configuration

en	Import Calendar

en	Filter for Calendars

en	Filter for calendars

en	Depending on the group field, the system will allow users the access to the calendar according to their permission level.

en	Read only: users can see and export all appointments in the calendar.

en	Move into: users can modify appointments in the calendar, but without changing the calendar selection.

en	Create: users can create and delete appointments in the calendar.

en	Read/write: users can manage the calendar itself.

en	Group
ca	Grup

en	Changed
ca	Modificat

en	Created
ca	Creat

en	Download
ca	Descarregar

en	URL

en	Export calendar

en	Download calendar

en	Copy public calendar URL

en	Calendar
ca	Calendari

en	Calendar name

en	Calendar with same name already exists.

en	Color

en	Permission group

en	Ticket Appointments

en	Rule

en	Remove this entry
ca	Llevar aquesta entrada

en	Remove
ca	Eliminar

en	Start date

en	End date

en	Use options below to narrow down for which tickets appointments will be automatically created.

en	Queues
ca	Cues

en	Please select a valid queue.

en	Search attributes

en	Add entry
ca	Afegir entrada

en	Add
ca	Afegir

en	Define rules for creating automatic appointments in this calendar based on ticket data.

en	Add Rule

en	Submit
ca	Enviar

en	Appointment Import

en	Go back

en	Uploaded file must be in valid iCal format (.ics).

en	If desired Calendar is not listed here, please make sure that you have at least 'create' permissions.

en	Upload
ca	Penjar

en	Update existing appointments?

en	All existing appointments in the calendar with same UniqueID will be overwritten.

en	Upload calendar

en	Import appointments

en	Appointment Notification Management

en	Add Notification
ca	Afegir notificació

en	Edit Notification
ca	Editar notificació

en	Export Notifications

en	Filter for Notifications

en	Filter for notifications

en	Here you can upload a configuration file to import appointment notifications to your system. The file needs to be in .yml format as exported by the appointment notification module.

en	Overwrite existing notifications?
ca	Vols sobreescriure les notificacions actuals?

en	Upload Notification configuration
ca	Actualitzar configuració de Notificació

en	Import Notification configuration
ca	Importar configuració de Notificació

en	List
ca	Llista

en	Delete
ca	Esborrar

en	Delete this notification
ca	Eliminar aquesta notificació

en	Show in agent preferences

en	Agent preferences tooltip

en	This message will be shown on the agent preferences screen as a tooltip for this notification.
ca	Aquest missatge es mostrarà a la pantalla de preferències d'agent, en un tooltip per aquesta notificació.

en	Toggle this widget
ca	Canviar aquest widget

en	Events
ca	Esdeveniments

en	Event
ca	Esdeveniment

en	Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.

en	Appointment Filter

en	Type
ca	Tipus

en	Title
ca	Títol

en	Location
ca	Localitat

en	Team

en	Resource

en	Recipients

en	Send to

en	Send to these agents

en	Send to all group members (agents only)

en	Send to all role members

en	Send on out of office

en	Also send if the user is currently out of office.
ca	Enviar també si l'usuari es fora de l'oficina.

en	Once per day

en	Notify user just once per day about a single appointment using a selected transport.

en	Notification Methods

en	These are the possible methods that can be used to send this notification to each of the recipients. Please select at least one method below.

en	Enable this notification method

en	Transport

en	At least one method is needed per notification.

en	Active by default in agent preferences

en	This is the default value for assigned recipient agents who didn't make a choice for this notification in their preferences yet. If the box is enabled, the notification will be sent to such agents.

en	This feature is currently not available.

en	Upgrade to %s

en	Please activate this transport in order to use it.

en	No data found

en	No notification method found.

en	Notification Text

en	This language is not present or enabled on the system. This notification text could be deleted if it is not needed anymore.

en	Remove Notification Language

en	Subject
ca	Assumpte

en	Text

en	Message body

en	Add new notification language

en	Save Changes
ca	Guardar canvis

en	Tag Reference

en	Notifications are sent to an agent.

en	You can use the following tags
ca	Pot utilitzar les següents etiquetes

en	To get the first 20 character of the appointment title.

en	To get the appointment attribute

en	e. g.
ca	p. ex.

en	To get the calendar attribute

en	Attributes of the recipient user for the notification

en	Config options
ca	Opcions de configuració

en	Example notification

en	Additional recipient email addresses

en	This field must have less then 200 characters.

en	Article visible for customer

en	An article will be created if the notification is sent to the customer or an additional email address.

en	Email template

en	Use this template to generate the complete email (only for HTML emails).

en	Enable email security

en	Email security level

en	If signing key/certificate is missing

en	If encryption key/certificate is missing

en	Attachment Management
ca	gestió d'adjunts

en	Add Attachment
ca	Afegir arxiu adjunt

en	Edit Attachment
ca	Editar arxiu adjunt

en	Filter for Attachments
ca	Filtrar per arxius adjunts

en	Filter for attachments

en	Filename
ca	Nom de l'arxiu

en	Download file
ca	Descarregar fitxer

en	Delete this attachment
ca	Esborrar aquest arxiu adjunt

en	Do you really want to delete this attachment?

en	Attachment
ca	Adjunt

en	Auto Response Management
ca	Gestió de respostes automàtiques

en	Add Auto Response
ca	Afegir resposta automàtica

en	Edit Auto Response
ca	Editar resposta automàtica

en	Filter for Auto Responses
ca	Filter per respostes automàtiques

en	Filter for auto responses

en	Response
ca	Resposta

en	Auto response from
ca	Resposta automática de

en	Reference
ca	Referència

en	To get the first 20 character of the subject.
ca	Per a obtenir els primers 20 caràcters de l'assumpte.

en	To get the first 5 lines of the email.
ca	Per a obtenir les primeres 5 línies del correu.

en	To get the name of the ticket's customer user (if given).

en	To get the article attribute
ca	Per obtenir l'atribut article

en	Options of the current customer user data
ca	Opcions de les dades dels usuaris actuals dels clients

en	Ticket owner options
ca	Opcions de propietari del tiquet

en	Ticket responsible options
ca	Opcions de responsable del tiquet

en	Options of the current user who requested this action
ca	Opcions de l'usuari actual que va sol·licitar aquesta acció

en	Options of the ticket data
ca	Opcions de les dades del tiquet

en	Options of ticket dynamic fields internal key values

en	Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields

en	Example response
ca	Resposta d'exemple

en	Cloud Service Management

en	Support Data Collector

en	Support data collector

en	Hint
ca	Indici

en	Currently support data is only shown in this system.

en	It is highly recommended to send this data to OTRS Group in order to get better support.

en	Configuration

en	Send support data

en	This will allow the system to send additional support data information to OTRS Group.

en	Update
ca	Actualitzar

en	System Registration

en	To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the 'send support data' option.)

en	Register this System

en	System Registration is disabled for your system. Please check your configuration.

en	System registration is a service of OTRS Group, which provides a lot of advantages!

en	Please note that the use of OTRS cloud services requires the system to be registered.

en	Register this system

en	Here you can configure available cloud services that communicate securely with %s.

en	Available Cloud Services

en	Communication Log

en	Time Range

en	Show only communication logs created in specific time range.

en	Filter for Communications

en	Filter for communications

en	In this screen you can see an overview about incoming and outgoing communications.

en	You can change the sort and order of the columns by clicking on the column header.

en	If you click on the different entries, you will get redirected to a detailed screen about the message.

en	Status for: %s

en	Failing accounts

en	Some account problems

en	No account problems

en	No account activity

en	Number of accounts with problems: %s

en	Number of accounts with warnings: %s

en	Failing communications

en	No communication problems

en	No communication logs

en	Number of reported problems: %s

en	Open communications

en	No active communications

en	Number of open communications: %s

en	Average processing time

en	List of communications (%s)

en	Settings
ca	Configuracións

en	Entries per page

en	No communications found.

en	%s s

en	Account Status

en	Back to overview

en	Filter for Accounts

en	Filter for accounts

en	You can change the sort and order of those columns by clicking on the column header.

en	Account status for: %s

en	Status
ca	Estat

en	Account

en	Edit
ca	Editar

en	No accounts found.

en	Communication Log Details (%s)

en	Direction
ca	Direcció

en	Start Time

en	End Time

en	No communication log entries found.

en	Duration

en	#

en	Priority
ca	Prioritat

en	Module
ca	Mòdul

en	Information

en	No log entries found.

en	Detail view for %s communication started at %s

en	Filter for Log Entries

en	Filter for log entries

en	Show only entries with specific priority and higher:

en	Communication Log Overview (%s)

en	No communication objects found.

en	Communication Log Details

en	Please select an entry from the list.

en	Customer Management
ca	Gestió de Clients

en	Add Customer
ca	Afegir client

en	Edit Customer
ca	Editar client

en	Search
ca	Cercar

en	Wildcards like '*' are allowed.
ca	Es permeten comodins com '*'.

en	Select
ca	Seleccionar

en	List (only %s shown - more available)

en	total

en	Please enter a search term to look for customers.
ca	Per favor, introdueixi un terme de recerca per buscar clients.

en	Customer ID
ca	ID de client

en	Please note

en	This customer backend is read only!

en	Manage Customer-Group Relations
ca	Gestionar relacions Grup-Client

en	Notice
ca	Notícia

en	This feature is disabled!
ca	Aquesta característica està desactivada!

en	Just use this feature if you want to define group permissions for customers.
ca	Només utilitzar aquesta funció si desitja definir permisos de grup per als clients.

en	Enable it here!
ca	Activar aquí

en	Edit Customer Default Groups
ca	Edición de grupos predeterminados del cliente

en	These groups are automatically assigned to all customers.
ca	Aquests grups s'assignen automàticament a tots els clients.

en	You can manage these groups via the configuration setting "CustomerGroupCompanyAlwaysGroups".

en	Filter for Groups
ca	Filtre per als grups

en	Select the customer:group permissions.
ca	Seleccioni el client: permisos de grup.

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).
ca	Si no se selecciona gens, llavors no hi ha permisos en aquest grup (els tiquets no estaran disponibles per al client).

en	Search Results
ca	Resultats de la recerca

en	Customers
ca	Clients

en	Groups
ca	Grups

en	Change Group Relations for Customer
ca	Canviar les relacions de grup per al client

en	Change Customer Relations for Group
ca	Canviar les relacions de client per al grup

en	Toggle %s Permission for all
ca	Canviar %s permisos per a tots

en	Toggle %s permission for %s
ca	Canviar %s permisos per a %s

en	Customer Default Groups:
ca	Grups per defecte del client

en	No changes can be made to these groups.
ca	No es poden fer canvis a aquests grups.

en	ro

en	Read only access to the ticket in this group/queue.
ca	Accés de només lectura als tiquets en aquest grup/cua.

en	rw

en	Full read and write access to the tickets in this group/queue.
ca	Accés complet de lectura i escriptura als tiquets en aquest grup/cua.

en	Customer User Management

en	Add Customer User

en	Edit Customer User

en	Back to search results

en	Customer user are needed to have a customer history and to login via customer panel.

en	List (%s total)

en	Username
ca	Nom d'Usuari

en	Email
ca	Correu

en	Last Login
ca	Darrera conexió

en	Login as
ca	Connectar-se com

en	Switch to customer

en	This customer backend is read only, but the customer user preferences can be changed!

en	This field is required and needs to be a valid email address.
ca	Aquest camp és obligatori i ha de ser una adreça vàlida de correu electrònic.

en	This email address is not allowed due to the system configuration.
ca	Aquesta adreça de correu electrònic no està permesa, a causa de la configuració del sistema.

en	This email address failed MX check.
ca	Aquesta adreça de correu electrònic va fallar la comprovació de MX.

en	DNS problem, please check your configuration and the error log.
ca	Problema de DNS, per favor revisi la seva configuració i el registre d'errors.

en	The syntax of this email address is incorrect.
ca	La sintaxi d'aquesta adreça de correu electrònic és incorrecta.

en	This CustomerID is invalid.

en	Effective Permissions for Customer User

en	Group Permissions

en	This customer user has no group permissions.

en	Table above shows effective group permissions for the customer user. The matrix takes into account all inherited permissions (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

en	Customer Access

en	Customer
ca	Client

en	This customer user has no customer access.

en	Table above shows granted customer access for the customer user by permission context. The matrix takes into account all inherited access (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

en	Manage Customer User-Customer Relations

en	Select the customer user:customer relations.

en	Customer Users
ca	Clients

en	Change Customer Relations for Customer User

en	Change Customer User Relations for Customer

en	Toggle active state for all
ca	Canviar estat actiu per a tots

en	Active
ca	Actiu

en	Toggle active state for %s
ca	Canviar estat actiu per a %s

en	Manage Customer User-Group Relations

en	Just use this feature if you want to define group permissions for customer users.

en	Edit Customer User Default Groups

en	These groups are automatically assigned to all customer users.

en	You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".
ca	Pot administrar aquests grups a través del paràmetre "CustomerGroupAlwaysGroups".

en	Filter for groups

en	Select the customer user - group permissions.

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer user).

en	Customer User Default Groups:

en	Manage Customer User-Service Relations

en	Edit default services
ca	Editar serveis predeterminats

en	Filter for Services
ca	Filtre per al serveis

en	Filter for services

en	Services
ca	Serveis

en	Dynamic Fields Management
ca	Gestió de camps dinàmics

en	Add new field for object

en	Filter for Dynamic Fields

en	Filter for dynamic fields

en	More Business Fields

en	Would you like to benefit from additional dynamic field types for businesses? Upgrade to %s to get access to the following field types:

en	Database
ca	Base de dades

en	Use external databases as configurable data sources for this dynamic field.

en	Web service

en	External web services can be configured as data sources for this dynamic field.

en	Contact with data

en	This feature allows to add (multiple) contacts with data to tickets.

en	To add a new field, select the field type from one of the object's list, the object defines the boundary of the field and it can't be changed after the field creation.

en	Dynamic Fields List
ca	Llista de camps dinàmics

en	Dynamic fields per page
ca	Camps dinàmics per pàgina

en	Label
ca	Etiqueta

en	Order
ca	Ordenar

en	Object
ca	Objecte

en	Delete this field

en	Dynamic Fields
ca	Camps dinàmics

en	Go back to overview
ca	Tornar a la pàgina principal

en	General

en	This field is required, and the value should be alphabetic and numeric characters only.
ca	Aquest camp és obligatori, i el valor han de ser caràcters alfabètics i numèrics.

en	Must be unique and only accept alphabetic and numeric characters.
ca	Ha de ser únic i només s'accepten caràcters alfabètics i numèrics.

en	Changing this value will require manual changes in the system.
ca	El canvi d'aquest valor requerirà canvis manuals del sistema.

en	This is the name to be shown on the screens where the field is active.
ca	Aquest és el nom que es mostrarà en les pantalles on el camp estigui actiu.

en	Field order
ca	Ordre dels camps

en	This field is required and must be numeric.
ca	Aquest camp és obligatori i ha de ser numèric.

en	This is the order in which this field will be shown on the screens where is active.
ca	Aquest és l'ordre en què aquest camp es mostrarà en les pantalles on estigui actiu.

en	Is not possible to invalidate this entry, all config settings have to be changed beforehand.

en	Field type
ca	Tipus de camp

en	Object type
ca	Tipus d'objecte

en	Internal field

en	This field is protected and can't be deleted.

en	This dynamic field is used in the following config settings:

en	Field Settings
ca	Configuració de camp

en	Default value
ca	Valor predeterminat

en	This is the default value for this field.
ca	Aquest és el valor predeterminat per a aquest camp.

en	Default date difference
ca	Diferència de data per defecte

en	This field must be numeric.
ca	Aquest camp ha de ser numèric.

en	The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).
ca	La diferència a partir d'ara (en segons) per calcular el valor predeterminat del camp (per exemple 3600 o -60).

en	Define years period
ca	Defineixi Període d'Anys

en	Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.

en	Years in the past
ca	Anys en el passat

en	Years in the past to display (default: 5 years).
ca	Anys en el passat per mostrar (per defecte: 5 anys).

en	Years in the future
ca	Anys en el futur

en	Years in the future to display (default: 5 years).
ca	Anys en el futur per mostrar (per defecte: 5 anys).

en	Show link
ca	Mostrar enllaç

en	Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.
ca	Aquí pot especificar un enllaç HTTP opcional per al valor del camp en les pantalles de Detall i Resum.

en	If special characters (&, @, :, /, etc.) should not be encoded, use 'url' instead of 'uri' filter.

en	Example
ca	Exemple

en	Link for preview

en	If filled in, this URL will be used for a preview which is shown when this link is hovered in ticket zoom. Please note that for this to work, the regular URL field above needs to be filled in, too.

en	Restrict entering of dates

en	Here you can restrict the entering of dates of tickets.

en	Possible values
ca	Valors possibles

en	Key
ca	Clau

en	Value
ca	Valor

en	Remove value
ca	Treure valor

en	Add value
ca	Afegir valor

en	Add Value
ca	Afegir valor

en	Add empty value
ca	Afegir valor buit

en	Activate this option to create an empty selectable value.
ca	Activar aquesta opció per crear un valor seleccionable buit.

en	Tree View

en	Activate this option to display values as a tree.

en	Translatable values
ca	Valors traduïbles

en	If you activate this option the values will be translated to the user defined language.
ca	Si s'activa aquesta opció, els valors seran traduïts al llenguatge definit per l'usuari.

en	Note
ca	Nota

en	You need to add the translations manually into the language translation files.
ca	És necessari afegir les traduccions de forma manual en els arxius de traducció d'idiomes.

en	Number of rows
ca	Nombre de files

en	Specify the height (in lines) for this field in the edit mode.
ca	Especificar l'altura (en línies) per a aquest camp en el mode d'edició.

en	Number of cols
ca	Nombre de columnes

en	Specify the width (in characters) for this field in the edit mode.
ca	Especificar l'ample (en caràcters) per a aquest camp en el mode d'edició.

en	Check RegEx

en	Here you can specify a regular expression to check the value. The regex will be executed with the modifiers xms.

en	RegEx

en	Invalid RegEx

en	Error Message
ca	Missatge d'error

en	Add RegEx

en	Admin Message

en	With this module, administrators can send messages to agents, group or role members.
ca	Amb aquest mòdul, els administradors poden enviar missatges als agents, grups o rols.

en	Create Administrative Message
ca	Crear missatge administratiu

en	Your message was sent to
ca	El seu missatge ha estat enviat a

en	From
ca	De

en	Send message to users
ca	Enviar un missatge als usuaris

en	Send message to group members
ca	Enviar un missatge als membres del grup

en	Group members need to have permission
ca	Els membres del grup han de tenir permís

en	Send message to role members
ca	Enviar un missatge a membres del rol

en	Also send to customers in groups
ca	També enviar als clients en grups

en	Body
ca	Cos

en	Send
ca	Enviar

en	Generic Agent Job Management

en	Edit Job

en	Add Job

en	Run Job

en	Filter for Jobs

en	Filter for jobs

en	Last run
ca	Última execució

en	Run Now!
ca	Executar ara

en	Delete this task
ca	Eliminar aquesta tasca

en	Run this task
ca	Executar aquesta tasca

en	Job Settings
ca	Configuració de tasques

en	Job name
ca	Nom de tasca

en	The name you entered already exists.
ca	El nom introduït ja existeix.

en	Automatic Execution (Multiple Tickets)

en	Execution Schedule

en	Schedule minutes
ca	Horari minuts

en	Schedule hours
ca	Horari hores

en	Schedule days
ca	Horari dies

en	Automatic execution values are in the system timezone.

en	Currently this generic agent job will not run automatically.
ca	Actualment aquesta tasca d'agent genèric no s'executarà automàticament.

en	To enable automatic execution select at least one value from minutes, hours and days!
ca	Per habilitar l'execució automàtica seleccionar almenys un valor de minuts, hores i dies!

en	Event Based Execution (Single Ticket)

en	Event Triggers
ca	Gallets d'esdeveniment

en	List of all configured events

en	Delete this event
ca	Eliminar aquest esdeveniment

en	Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.

en	If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.

en	Do you really want to delete this event trigger?
ca	Realment desitja eliminar aquest gallet d'esdeveniments?

en	Add Event Trigger
ca	Afegir gallet d'esdeveniment

en	To add a new event select the event object and event name

en	Select Tickets

en	(e. g. 10*5155 or 105658*)
ca	(ex: 10*5155 o 105658*)

en	(e. g. 234321)
ca	(ex: 234321)

en	Customer user ID

en	(e. g. U5150)
ca	(ex: U5150)

en	Fulltext-search in article (e. g. "Mar*in" or "Baue*").
ca	Recerca de text completa en article (p. ex. "Mar*in" " o "Baue*").

en	To
ca	A

en	Cc
ca	Còpia

en	Service
ca	Servei

en	Service Level Agreement
ca	Acord de Nivell de Servei

en	Queue
ca	Cues

en	State
ca	Estat

en	Agent

en	Owner
ca	Propietari

en	Responsible
ca	Responsable

en	Ticket lock
ca	Bloqueig de tiquet

en	Dynamic fields

en	Add dynamic field

en	Create times
ca	Temps de creació

en	No create time settings.
ca	No hi ha valors per a temps de creació

en	Ticket created
ca	Tiquet creat

en	Ticket created between
ca	Tiquet creat entre

en	and
ca	i

en	Last changed times

en	No last changed time settings.

en	Ticket last changed
ca	Últim canvi de tiquet

en	Ticket last changed between
ca	Últim canvi de tiquet entre

en	Change times
ca	Temps de canvi

en	No change time settings.
ca	No hi ha ajustos de temps de canvi.

en	Ticket changed
ca	Tiquet canviat

en	Ticket changed between
ca	Tiquet canviat entre

en	Last close times
ca	Temps de tancat

en	No last close time settings.
ca	Sense configuració de temps tancat

en	Ticket last close
ca	Tiquet tancat

en	Ticket last close between
ca	Tiquet tancat entre

en	Close times
ca	Temps de tancat

en	No close time settings.
ca	Sense configuració de temps tancat

en	Ticket closed
ca	Tiquet tancat

en	Ticket closed between
ca	Tiquet tancat entre

en	Pending times
ca	Temps de pendent

en	No pending time settings.
ca	No hi ha valors per a temps de pendent

en	Ticket pending time reached
ca	Temps de Pendent del Tiquet arribat

en	Ticket pending time reached between
ca	Temps de Pendent del Tiquet arribat entre

en	Escalation times
ca	Temps d'escalat

en	No escalation time settings.
ca	No hi ha valors de temps d'escalat.

en	Ticket escalation time reached
ca	Es va aconseguir el temps d'escalat del tiquet

en	Ticket escalation time reached between
ca	Es va aconseguir el temps d'escalat del tiquet entre

en	Escalation - first response time
ca	Escalat - temps de primera resposta

en	Ticket first response time reached
ca	Es va aconseguir el temps de primera resposta del tiquet

en	Ticket first response time reached between
ca	Es va aconseguir el temps de primera resposta del tiquet entre

en	Escalation - update time
ca	Escalat - temps d'actualització

en	Ticket update time reached
ca	Es va aconseguir el temps d'actualització del tiquet

en	Ticket update time reached between
ca	Es va aconseguir el temps d'actualització del tiquet entre

en	Escalation - solution time
ca	Escalat - temps de solució

en	Ticket solution time reached
ca	Es va aconseguir el temps de solució del tiquet

en	Ticket solution time reached between
ca	Es va aconseguir el temps de solució del tiquet entre

en	Archive search option
ca	Opció de recerca d'arxiu

en	Update/Add Ticket Attributes

en	Set new service
ca	Establir un nou servei

en	Set new Service Level Agreement
ca	Establir un nou Acord de Nivell de Serveis

en	Set new priority
ca	Establir una nova prioritat

en	Set new queue
ca	Establir una nova cua

en	Set new state
ca	Establir un nou estat

en	Pending date
ca	Data pendent

en	Set new agent
ca	Establir un nou agent

en	new owner
ca	now propietari

en	new responsible
ca	nou responsable

en	Set new ticket lock
ca	Establir un nou bloqueig de ticket

en	New customer user ID

en	New customer ID
ca	Nou ID de client

en	New title
ca	Nou títol

en	New type
ca	Nou tipus

en	Archive selected tickets
ca	Guardar tiquets seleccionats

en	Add Note
ca	Afegir Nota

en	Visible for customer

en	Time units
ca	Unitats de temps

en	Execute Ticket Commands

en	Send agent/customer notifications on changes
ca	Enviar a l'agent/client notificacions sobre els canvis

en	CMD

en	This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.
ca	S'executarà el comandament. ARG%[0] el nombre del tiquet. ARG%[0] l'id del tiquet.

en	Delete tickets
ca	Eliminar tiquets

en	Warning: All affected tickets will be removed from the database and cannot be restored!
ca	Advertiment: Tots els tiquets afectats seran eliminats de la base de dades i no es podran recuperar!

en	Execute Custom Module
ca	Executar el mòdul personalitzat

en	Param %s key
ca	Paràm %s clau

en	Param %s value
ca	Paràm %s valor

en	Results
ca	Resultats

en	%s Tickets affected! What do you want to do?
ca	%s Tiquets afectats! Què vol fer?

en	Warning: You used the DELETE option. All deleted tickets will be lost!
ca	Advertiment: Vostè va usar l'opció ESBORRAR. Tots els tiquets eliminats es perdran!

en	Warning: There are %s tickets affected but only %s may be modified during one job execution!

en	Affected Tickets
ca	Tiquets afectats

en	Age
ca	Antiguitat

en	GenericInterface Web Service Management

en	Web Service Management

en	Debugger
ca	Depurador

en	Go back to web service
ca	Tornar a serveis web

en	Clear
ca	Esborrar

en	Do you really want to clear the debug log of this web service?
ca	Realment desitja esborrar el registre de depuració d'aquest servei web?

en	Request List
ca	Llista de sol·licituds

en	Time
ca	Temps

en	Communication ID

en	Remote IP
ca	IP remota

en	Loading
ca	Carregant

en	Select a single request to see its details.
ca	Seleccioni una única sol·licitud per veure els seus detalls.

en	Filter by type
ca	Filtrar per tipus

en	Filter from
ca	Filtrar de

en	Filter to
ca	para

en	Filter by remote IP
ca	Filtrar per IP remota

en	Limit
ca	Límit

en	Refresh
ca	Actualitzar

en	Add ErrorHandling

en	Edit ErrorHandling

en	Do you really want to delete this error handling module?

en	All configuration data will be lost.
ca	Totes les dades de configuració es perdran.

en	General options

en	The name can be used to distinguish different error handling configurations.

en	Please provide a unique name for this web service.

en	Error handling module backend

en	This OTRS error handling backend module will be called internally to process the error handling mechanism.

en	Processing options

en	Configure filters to control error handling module execution.

en	Only requests matching all configured filters (if any) will trigger module execution.

en	Operation filter

en	Only execute error handling module for selected operations.

en	Note: Operation is undetermined for errors occuring while receiving incoming request data. Filters involving this error stage should not use operation filter.

en	Invoker filter

en	Only execute error handling module for selected invokers.

en	Error message content filter

en	Enter a regular expression to restrict which error messages should cause error handling module execution.

en	Error message subject and data (as seen in the debugger error entry) will considered for a match.

en	Example: Enter '^.*401 Unauthorized.*\\$' to handle only authentication related errors.

en	Error stage filter

en	Only execute error handling module on errors that occur during specific processing stages.

en	Example: Handle only errors where mapping for outgoing data could not be applied.

en	Error code

en	An error identifier for this error handling module.

en	This identifier will be available in XSLT-Mapping and shown in debugger output.

en	Error message

en	An error explanation for this error handling module.

en	This message will be available in XSLT-Mapping and shown in debugger output.

en	Define if processing should be stopped after module was executed, skipping all remaining modules or only those of the same backend.

en	Default behavior is to resume, processing the next module.

en	This module allows to configure scheduled retries for failed requests.

en	Default behavior of GenericInterface web services is to send each request exactly once and not to reschedule after errors.

en	If more than one module capable of scheduling a retry is executed for an individual request, the module executed last is authoritative and determines if a retry is scheduled.

en	Request retry options

en	Retry options are applied when requests cause error handling module execution (based on processing options).

en	Schedule retry

en	Should requests causing an error be triggered again at a later time?

en	Initial retry interval

en	Interval after which to trigger the first retry.

en	Note: This and all further retry intervals are based on the error handling module execution time for the initial request.

en	Factor for further retries

en	If a request returns an error even after a first retry, define if subsequent retries are triggered using the same interval or in increasing intervals.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute' and retry factor at '2', retries would be triggered at 10:01 (1 minute), 10:03 (2*1=2 minutes), 10:07 (2*2=4 minutes), 10:15 (2*4=8 minutes), ...

en	Maximum retry interval

en	If a retry interval factor of '1.5' or '2' is selected, undesirably long intervals can be prevented by defining the largest interval allowed.

en	Intervals calculated to exceed the maximum retry interval will then automatically be shortened accordingly.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum interval at '5 minutes', retries would be triggered at 10:01 (1 minute), 10:03 (2 minutes), 10:07 (4 minutes), 10:12 (8=>5 minutes), 10:17, ...

en	Maximum retry count

en	Maximum number of retries before a failing request is discarded, not counting the initial request.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum retry count at '2', retries would be triggered at 10:01 and 10:02 only.

en	Note: Maximum retry count might not be reached if a maximum retry period is configured as well and reached earlier.

en	This field must be empty or contain a positive number.

en	Maximum retry period

en	Maximum period of time for retries of failing requests before they are discarded (based on the error handling module execution time for the initial request).

en	Retries that would normally be triggered after maximum period is elapsed (according to retry interval calculation) will automatically be triggered at maximum period exactly.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum retry period at '30 minutes', retries would be triggered at 10:01, 10:03, 10:07, 10:15 and finally at 10:31=>10:30.

en	Note: Maximum retry period might not be reached if a maximum retry count is configured as well and reached earlier.

en	Add Invoker

en	Edit Invoker

en	Do you really want to delete this invoker?
ca	Realment desitja eliminar aquest invocador?

en	Invoker Details
ca	Detalls de l'invocador

en	The name is typically used to call up an operation of a remote web service.
ca	El nom se sol utilitzar per cridar a una operació d'un servei web remot.

en	Invoker backend
ca	Motor de l'invocador

en	This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.
ca	Aquest mòdul del motor de l'invocador de OTRS es dirà per preparar les dades per ser enviats al sistema remot, i per processar les seves dades de resposta.

en	Mapping for outgoing request data
ca	Assignació per a les dades de petició sortints

en	Configure
ca	Configurar

en	The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.
ca	Les dades de l'invocador de OTRS seran processats ​​per aquesta assignació, per transformar-la en el tipus de dades que el sistema remot espera.

en	Mapping for incoming response data
ca	Assignació per a les dades de petició entrants

en	The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.
ca	Les dades de resposta seran processats per aquesta assignació, per transformar-los en el tipus de dades que l'invocador de OTRS espera.

en	Asynchronous
ca	Asíncron

en	Condition

en	Edit this event

en	This invoker will be triggered by the configured events.
ca	Aquest invocador s'activarà pels esdeveniments configurats.

en	Add Event

en	To add a new event select the event object and event name and click on the "+" button
ca	Per agregar un nou esdeveniment seleccioni l'objecte d'esdeveniment i el nom de l'esdeveniment i faci clic en el botó "+"

en	Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended).

en	Synchronous event triggers would be processed directly during the web request.
ca	Els gallets d'esdeveniments síncrons es processen directament en les peticions web.

en	GenericInterface Invoker Event Settings for Web Service %s

en	Go back to

en	Delete all conditions

en	Do you really want to delete all the conditions for this event?

en	General Settings

en	Event type

en	Conditions

en	Conditions can only operate on non-empty fields.

en	Type of Linking between Conditions

en	Remove this Condition

en	Type of Linking

en	Fields

en	Add a new Field

en	Remove this Field

en	And can't be repeated on the same condition.

en	Add New Condition

en	Mapping Simple

en	Default rule for unmapped keys

en	This rule will apply for all keys with no mapping rule.

en	Default rule for unmapped values

en	This rule will apply for all values with no mapping rule.

en	New key map

en	Add key mapping

en	Mapping for Key

en	Remove key mapping

en	Key mapping

en	Map key

en	matching the

en	to new key

en	Value mapping

en	Map value

en	to new value

en	Remove value mapping

en	New value map

en	Add value mapping

en	Do you really want to delete this key mapping?

en	General Shortcuts

en	MacOS Shortcuts

en	Comment code

en	Uncomment code

en	Auto format code

en	Expand/Collapse code block

en	Find

en	Find next

en	Find previous

en	Find and replace

en	Find and replace all

en	XSLT Mapping

en	XSLT stylesheet

en	The entered data is not a valid XSLT style sheet.

en	Here you can add or modify your XSLT mapping code.

en	The editing field allows you to use different functions like automatic formatting, window resize as well as tag- and bracket-completion.

en	Data includes

en	Select one or more sets of data that were created at earlier request/response stages to be included in mappable data.

en	These sets will appear in the data structure at '/DataInclude/<DataSetName>' (see debugger output of actual requests for details).

en	Data key regex filters (before mapping)

en	Data key regex filters (after mapping)

en	Regular expressions

en	Replace

en	Remove regex

en	Add regex

en	These filters can be used to transform keys using regular expressions.

en	The data structure will be traversed recursively and all configured regexes will be applied to all keys.

en	Use cases are e.g. removing key prefixes that are undesired or correcting keys that are invalid as XML element names.

en	Example 1: Search = '^jira:' / Replace = '' turns 'jira:element' into 'element'.

en	Example 2: Search = '^' / Replace = '_' turns '16x16' into '_16x16'.

en	Example 3: Search = '^(?<number>\\d+) (?<text>.+?)\\$' / Replace = '_\\$+{text}_\\$+{number}' turns '16 elementname' into '_elementname_16'.

en	For information about regular expressions in Perl please see here:

en	Perl regular expressions tutorial

en	If modifiers are desired they have to be specified within the regexes themselves.

en	Regular expressions defined here will be applied before the XSLT mapping.

en	Regular expressions defined here will be applied after the XSLT mapping.

en	Add Operation

en	Edit Operation

en	Do you really want to delete this operation?

en	Operation Details

en	The name is typically used to call up this web service operation from a remote system.

en	Operation backend

en	This OTRS operation backend module will be called internally to process the request, generating data for the response.

en	Mapping for incoming request data

en	The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.

en	Mapping for outgoing response data

en	The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.

en	Include Ticket Data

en	Include ticket data in response.

en	Network Transport

en	Properties

en	Route mapping for Operation

en	Define the route that should get mapped to this operation. Variables marked by a ':' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).

en	Valid request methods for Operation

en	Limit this Operation to specific request methods. If no method is selected all requests will be accepted.

en	Maximum message length

en	This field should be an integer number.

en	Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.

en	Send Keep-Alive

en	This configuration defines if incoming connections should get closed or kept alive.

en	Additional response headers

en	Add response header

en	Endpoint

en	URI to indicate specific location for accessing a web service.

en	e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)

en	Timeout

en	Timeout value for requests.

en	Authentication

en	An optional authentication mechanism to access the remote system.

en	BasicAuth User

en	The user name to be used to access the remote system.

en	BasicAuth Password

en	The password for the privileged user.

en	Use Proxy Options

en	Show or hide Proxy options to connect to the remote system.

en	Proxy Server

en	URI of a proxy server to be used (if needed).

en	e.g. http://proxy_hostname:8080

en	Proxy User

en	The user name to be used to access the proxy server.

en	Proxy Password

en	The password for the proxy user.

en	Skip Proxy

en	Skip proxy servers that might be configured globally?

en	Use SSL Options

en	Show or hide SSL options to connect to the remote system.

en	Client Certificate

en	The full path and name of the SSL client certificate file (must be in PEM, DER or PKCS#12 format).

en	e.g. /opt/otrs/var/certificates/SOAP/certificate.pem

en	Client Certificate Key

en	The full path and name of the SSL client certificate key file (if not already included in certificate file).

en	e.g. /opt/otrs/var/certificates/SOAP/key.pem

en	Client Certificate Key Password

en	The password to open the SSL certificate if the key is encrypted.

en	Certification Authority (CA) Certificate

en	The full path and name of the certification authority certificate file that validates SSL certificate.

en	e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem

en	Certification Authority (CA) Directory

en	The full path of the certification authority directory where the CA certificates are stored in the file system.

en	e.g. /opt/otrs/var/certificates/SOAP/CA

en	Controller mapping for Invoker

en	The controller that the invoker should send requests to. Variables marked by a ':' will get replaced by the data value and passed along with the request. (e.g. /Ticket/:TicketID?UserLogin=:UserLogin&Password=:Password).

en	Valid request command for Invoker

en	A specific HTTP command to use for the requests with this Invoker (optional).

en	Default command

en	The default HTTP command to use for the requests.

en	e.g. https://local.otrs.com:8000/Webservice/Example

en	Set SOAPAction

en	Set to "Yes" in order to send a filled SOAPAction header.

en	Set to "No" in order to send an empty SOAPAction header.

en	Set to "Yes" in order to check the received SOAPAction header (if not empty).

en	Set to "No" in order to ignore the received SOAPAction header.

en	SOAPAction scheme

en	Select how SOAPAction should be constructed.

en	Some web services require a specific construction.

en	Some web services send a specific construction.

en	SOAPAction separator

en	Character to use as separator between name space and SOAP operation.

en	Usually .Net web services use "/" as separator.

en	SOAPAction free text

en	Text to be used to as SOAPAction.

en	Namespace

en	URI to give SOAP methods a context, reducing ambiguities.

en	e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions

en	Request name scheme

en	Select how SOAP request function wrapper should be constructed.

en	'FunctionName' is used as example for actual invoker/operation name.

en	'FreeText' is used as example for actual configured value.

en	Request name free text

en	Text to be used to as function wrapper name suffix or replacement.

en	Please consider XML element naming restrictions (e.g. don't use '<' and '&').

en	Response name scheme

en	Select how SOAP response function wrapper should be constructed.

en	Response name free text

en	Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.

en	Encoding

en	The character encoding for the SOAP message contents.

en	e.g utf-8, latin1, iso-8859-1, cp1250, Etc.

en	Sort options

en	Add new first level element

en	Element

en	Outbound sort order for xml fields (structure starting below function name wrapper) - see documentation for SOAP transport.

en	Add Web Service

en	Edit Web Service

en	Clone Web Service

en	The name must be unique.

en	Clone

en	Export Web Service

en	Import web service

en	Configuration File

en	The file must be a valid web service configuration YAML file.

en	Here you can specify a name for the webservice. If this field is empty, the name of the configuration file is used as name.

en	Import
ca	Importar

en	Configuration History

en	Delete web service

en	Do you really want to delete this web service?

en	Ready2Adopt Web Services

en	Here you can activate Ready2Adopt web services showcasing our best practices that are a part of %s.

en	Please note that these web services may depend on other modules only available with certain %s contract levels (there will be a notification with further details when importing).

en	Import Ready2Adopt web service

en	Would you like to benefit from web services created by experts? Upgrade to %s to import some sophisticated Ready2Adopt web services.

en	After you save the configuration you will be redirected again to the edit screen.

en	If you want to return to overview please click the "Go to overview" button.

en	Remote system

en	Provider transport

en	Requester transport

en	Debug threshold

en	In provider mode, OTRS offers web services which are used by remote systems.

en	In requester mode, OTRS uses web services of remote systems.

en	Network transport

en	Error Handling Modules

en	Error handling modules are used to react in case of errors during the communication. Those modules are executed in a specific order, which can be changed by drag and drop.

en	Backend

en	Add error handling module

en	Operations are individual system functions which remote systems can request.

en	Invokers prepare data for a request to a remote web service, and process its response data.

en	Controller

en	Inbound mapping

en	Outbound mapping

en	Delete this action

en	At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s

en	History
ca	Història

en	Go back to Web Service

en	Here you can view older versions of the current web service's configuration, export or even restore them.

en	Configuration History List

en	Version

en	Create time

en	Select a single configuration version to see its details.

en	Export web service configuration

en	Restore web service configuration

en	Do you really want to restore this version of the web service configuration?

en	Your current web service configuration will be overwritten.

en	Group Management
ca	Administració de grups

en	Add Group
ca	Afegir grup

en	Edit Group
ca	Editar grup

en	The admin group is to get in the admin area and the stats group to get stats area.
ca	El grup admin és per a usar l'àrea d'administració i el grup stats per a usar l'àrea estadisticas.

en	Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).
ca	Crear nous grups per gestionar permisos d'accés per als diferents grups d'agents (per exemple, el departament de compres, departament de suport, el departament de vendes, ...).

en	It's useful for ASP solutions.
ca	És útil per a les solucions ASP.

en	System Log
ca	Traces del Sistema

en	Here you will find log information about your system.
ca	Aquí trobarà informació de registre sobre el seu sistema.

en	Hide this message

en	Recent Log Entries

en	Facility
ca	Facilitat

en	Message
ca	Missatje

en	Mail Account Management
ca	Gestió de comptes de correu

en	Add Mail Account
ca	Afegir compte de correu

en	Edit Mail Account for host

en	and user account

en	Filter for Mail Accounts

en	Filter for mail accounts

en	All incoming emails with one account will be dispatched in the selected queue.

en	If your account is marked as trusted, the X-OTRS headers already existing at arrival time (for priority etc.) will be kept and used, for example in PostMaster filters.

en	Outgoing email can be configured via the Sendmail* settings in %s.

en	System Configuration

en	Host
ca	Amfitrió

en	Delete account
ca	Eliminar compte

en	Fetch mail
ca	Recuperar el correu

en	Do you really want to delete this mail account?

en	Password
ca	Contrasenya

en	Example: mail.example.com
ca	Exemple: mail.example.com

en	IMAP Folder

en	Only modify this if you need to fetch mail from a different folder than INBOX.

en	Trusted
ca	Es pot confiar

en	Dispatching
ca	Remetent

en	Edit Mail Account
ca	Editar compte de correu

en	Administration Overview

en	Filter for Items

en	Filter
ca	Filtre

en	Favorites

en	You can add favorites by moving your cursor over items on the right side and clicking the star icon.

en	Links

en	View the admin manual on Github

en	No Matches

en	Sorry, your search didn't match any items.

en	Set as favorite

en	Ticket Notification Management
ca	Gestió de notificacions de tickets

en	Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.

en	Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.

en	Ticket Filter
ca	Filtre de tiquet

en	Lock
ca	Bloquejar

en	SLA

en	Customer User ID

en	Article Filter
ca	Filtre d'article

en	Only for ArticleCreate and ArticleSend event

en	Article sender type

en	If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.

en	Customer visibility

en	Communication channel

en	Include attachments to notification
ca	Incloure els arxius adjunts en la notificació

en	Notify user just once per day about a single ticket using a selected transport.

en	This field is required and must have less than 4000 characters.

en	Notifications are sent to an agent or a customer.
ca	Les notificacions se li envian a un agent o client

en	To get the first 20 character of the subject (of the latest agent article).
ca	Per obtenir els primers 20 caràcters de l'assumpte (de l'article més recent de l'agent).

en	To get the first 5 lines of the body (of the latest agent article).
ca	Per obtenir les primeres 5 línies del cos (de l'article més recent de l'agent).

en	To get the first 20 character of the subject (of the latest customer article).
ca	Per obtenir els primers 20 caràcters de l'assumpte (de l'article més recent del client).

en	To get the first 5 lines of the body (of the latest customer article).
ca	Per obtenir les primeres 5 línies del cos (de l'article més recent del client).

en	Attributes of the current customer user data

en	Attributes of the current ticket owner user data

en	Attributes of the current ticket responsible user data

en	Attributes of the current agent user who requested this action

en	Attributes of the ticket data

en	Ticket dynamic fields internal key values

en	Ticket dynamic fields display values, useful for Dropdown and Multiselect fields

en	Use comma or semicolon to separate email addresses.

en	You can use OTRS-tags like <OTRS_TICKET_DynamicField_...> to insert values from the current ticket.

en	Manage %s

en	Downgrade to ((OTRS)) Community Edition

en	Read documentation

en	%s makes contact regularly with cloud.otrs.com to check on available updates and the validity of the underlying contract.

en	Unauthorized Usage Detected

en	This system uses the %s without a proper license! Please make contact with %s to renew or activate your contract!

en	%s not Correctly Installed

en	Your %s is not correctly installed. Please reinstall it with the button below.

en	Reinstall %s

en	Your %s is not correctly installed, and there is also an update available.

en	You can either reinstall your current version or perform an update with the buttons below (update recommended).

en	Update %s

en	%s Not Yet Available

en	%s will be available soon.

en	%s Update Available

en	An update for your %s is available! Please update at your earliest!

en	%s Correctly Deployed

en	Congratulations, your %s is correctly installed and up to date!

en	Go to the OTRS customer portal

en	%s will be available soon. Please check again in a few days.

en	Please have a look at %s for more information.

en	Your ((OTRS)) Community Edition is the base for all future actions. Please register first before you continue with the upgrade process of %s!

en	Before you can benefit from %s, please contact %s to get your %s contract.

en	Connection to cloud.otrs.com via HTTPS couldn't be established. Please make sure that your OTRS can connect to cloud.otrs.com via port 443.

en	Package installation requires patch level update of OTRS.

en	Please visit our customer portal and file a request.

en	Everything else will be done as part of your contract.

en	Your installed OTRS version is %s.

en	To install this package, you need to update to OTRS %s or higher.

en	To install this package, the Maximum OTRS Version is %s.

en	To install this package, the required Framework version is %s.

en	Why should I keep OTRS up to date?

en	You will receive updates about relevant security issues.

en	You will receive updates for all other relevant OTRS issues

en	With your existing contract you can only use a small part of the %s.

en	If you would like to take full advantage of the %s get your contract upgraded now! Contact %s.

en	Cancel downgrade and go back

en	Go to OTRS Package Manager

en	Sorry, but currently you can't downgrade due to the following packages which depend on %s:

en	Vendor
ca	Venedor

en	Please uninstall the packages first using the package manager and try again.

en	You are about to downgrade to ((OTRS)) Community Edition and will lose the following features and all data related to these:

en	Chat

en	Report Generator

en	Timeline view in ticket zoom

en	DynamicField ContactWithData

en	DynamicField Database

en	SLA Selection Dialog

en	Ticket Attachment View

en	The %s skin

en	PGP Management
ca	Administració PGP

en	Add PGP Key
ca	Afegir Clau de PGP

en	PGP support is disabled

en	To be able to use PGP in OTRS, you have to enable it first.

en	Enable PGP support

en	Faulty PGP configuration

en	PGP support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.

en	Configure it here!

en	Check PGP configuration

en	In this way you can directly edit the keyring configured in SysConfig.
ca	D'aquesta forma pot editar directament l'anell de Claus configurat en SysConfig

en	Introduction to PGP
ca	Introducció a PGP

en	Identifier
ca	Identificador

en	Bit

en	Fingerprint
ca	Empremta digital

en	Expires
ca	Expira

en	Delete this key
ca	Eliminar aquesta clau

en	PGP key
ca	Clau de PGP

en	Package Manager
ca	Gestor de paquets

en	Uninstall Package

en	Uninstall package
ca	Desinstal·lar paquet

en	Do you really want to uninstall this package?
ca	Segur que desitja desinstal·lar aquest paquet?

en	Reinstall package
ca	Tornar a instal·lar paquet

en	Do you really want to reinstall this package? Any manual changes will be lost.
ca	De debò vol tornar a instal·lar aquest paquet? Qualsevol canvi manual es perdrà.

en	Go to updating instructions

en	package information

en	Package installation requires a patch level update of OTRS.

en	Package update requires a patch level update of OTRS.

en	If you are a OTRS Business Solution™ customer, please visit our customer portal and file a request.

en	Please note that your installed OTRS version is %s.

en	To install this package, you need to update OTRS to version %s or newer.

en	This package can only be installed on OTRS version %s or older.

en	This package can only be installed on OTRS version %s or newer.

en	You will receive updates for all other relevant OTRS issues.

en	How can I do a patch level update if I don’t have a contract?

en	Please find all relevant information within the updating instructions at %s.

en	In case you would have further questions we would be glad to answer them.

en	Install Package
ca	Instal·lar paquet

en	Update Package

en	Continue
ca	Continua

en	Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.

en	Install
ca	Instal·lar

en	Update repository information
ca	Actualització de la informació del repositori

en	Cloud services are currently disabled.

en	OTRS Verify™ can not continue!

en	Enable cloud services

en	Update all installed packages

en	Online Repository
ca	Repositori en línia

en	Action
ca	Acció

en	Module documentation
ca	Documentació de mòdul

en	Local Repository
ca	Repositori Local

en	This package is verified by OTRSverify (tm)

en	Uninstall
ca	Desinstal·lar

en	Package not correctly deployed! Please reinstall the package.
ca	El paquet no s'ha desplegat correctament! Per favor, torni a instal·lar el paquet.

en	Reinstall
ca	Reinstal·lar

en	Features for %s customers only

en	With %s, you can benefit from the following optional features. Please make contact with %s if you need more information.

en	Package Information

en	Download package
ca	Descarregar paquet

en	Rebuild package
ca	Reconstruir paquet

en	Metadata

en	Change Log
ca	Registre de canvis

en	Date
ca	Data

en	List of Files
ca	Llista d'Arxius

en	Permission
ca	Permisos

en	Download file from package!
ca	Descarregar arxiu del paquet!

en	Required
ca	Requerit

en	Size
ca	Tamany

en	Primary Key

en	Auto Increment

en	SQL

en	File Differences for File %s

en	File differences for file %s
ca	Diferències d'arxiu per %s

en	Performance Log
ca	Registre de rendiment

en	Range
ca	Rang

en	last
ca	darrer

en	This feature is enabled!
ca	Aquesta característica està habilitada

en	Just use this feature if you want to log each request.
ca	Usi aquesta característica només si desitja registrar cada petició.

en	Activating this feature might affect your system performance!
ca	L'activació d'aquesta característica pot afectar el rendiment del sistema!

en	Disable it here!
ca	Desactivar aquí!

en	Logfile too large!
ca	Registre molt gran

en	The logfile is too large, you need to reset it
ca	L'arxiu de registre és massa gran, vostè ha de reiniciar-ho

en	Reset
ca	Reiniciar

en	Overview
ca	Resum

en	Interface
ca	Interfície

en	Requests
ca	Sol·licituds

en	Min Response
ca	Resposta Mínima

en	Max Response
ca	Resposta Màxima

en	Average Response
ca	Resposta Promig

en	Period
ca	Període

en	minutes
ca	minuts

en	Min
ca	Mín

en	Max
ca	Màx

en	Average
ca	Promig

en	PostMaster Filter Management
ca	Gestió del filtre PostMaster

en	Add PostMaster Filter
ca	Afegir filtre PostMaster

en	Edit PostMaster Filter
ca	Editar filtre PostMaster

en	Filter for PostMaster Filters

en	Filter for PostMaster filters

en	To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.
ca	Per enviar o filtrar els missatges entrants basant-se en els encapçalats de correu electrònic. També és possible utilitzar expressions regulars.

en	If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.
ca	Si vol fer coincidir només l'adreça de correu, usi EMAILADDRESS:info@example.com en el camp From, To o Cc.

en	If you use Regular Expressions, you also can use the matched value in () as [***] in the 'Set' action.
ca	Si s'utilitza expressions regulars, també pot utilitzar el valor coincident en () com [***] en l'acció 'Conjunt'.

en	You can also use named captures %s and use the names in the 'Set' action %s (e.g. Regexp: %s, Set action: %s). A matched EMAILADDRESS has the name '%s'.

en	Delete this filter
ca	Eliminar aquest filtre

en	Do you really want to delete this postmaster filter?

en	A postmaster filter with this name already exists!

en	Filter Condition
ca	Condició de filtre

en	AND Condition

en	Search header field

en	for value

en	The field needs to be a valid regular expression or a literal word.

en	Negate

en	Set Email Headers
ca	Establir encapçalats de correu electrònic

en	Set email header

en	with value

en	The field needs to be a literal word.

en	Header
ca	Capçalera

en	Priority Management
ca	Gestió de prioritat

en	Add Priority
ca	Afegir prioritat

en	Edit Priority
ca	Editar prioritat

en	Filter for Priorities

en	Filter for priorities

en	This priority is present in a SysConfig setting, confirmation for updating settings to point to the new priority is needed!

en	This priority is used in the following config settings:

en	Process Management

en	Filter for Processes

en	Filter for processes

en	Create New Process

en	Deploy All Processes

en	Here you can upload a configuration file to import a process to your system. The file needs to be in .yml format as exported by process management module.

en	Upload process configuration

en	Import process configuration

en	Ready2Adopt Processes

en	Here you can activate Ready2Adopt processes showcasing our best practices. Please note that some additional configuration may be required.

en	Would you like to benefit from processes created by experts? Upgrade to %s to import some sophisticated Ready2Adopt processes.

en	Import Ready2Adopt process

en	To create a new Process you can either import a Process that was exported from another system or create a complete new one.

en	Changes to the Processes here only affect the behavior of the system, if you synchronize the Process data. By synchronizing the Processes, the newly made changes will be written to the Configuration.

en	Processes

en	Process name

en	Print
ca	Imprimir

en	Export Process Configuration

en	Copy Process

en	Cancel & close

en	Go Back

en	Please note, that changing this activity will affect the following processes

en	Activity

en	Activity Name

en	Activity Dialogs

en	You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.

en	Ordering the elements within the list is also possible by drag 'n' drop.

en	Filter available Activity Dialogs

en	Available Activity Dialogs

en	Name: %s, EntityID: %s

en	Create New Activity Dialog

en	Assigned Activity Dialogs

en	Please note that changing this activity dialog will affect the following activities

en	Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.

en	The Queue field can only be used by customers when creating a new ticket.

en	Activity Dialog

en	Activity dialog Name

en	Available in

en	Description (short)

en	Description (long)

en	The selected permission does not exist.

en	Required Lock

en	The selected required lock does not exist.

en	Submit Advice Text

en	Submit Button Text

en	You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.

en	Filter available fields

en	Available Fields

en	Assigned Fields

en	Communication Channel

en	Is visible for customer

en	Display

en	Path

en	Edit this transition

en	Transition Actions

en	You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.

en	Filter available Transition Actions

en	Available Transition Actions

en	Create New Transition Action

en	Assigned Transition Actions

en	Activities

en	Filter Activities...

en	Create New Activity

en	Filter Activity Dialogs...

en	Transitions

en	Filter Transitions...

en	Create New Transition

en	Filter Transition Actions...

en	Edit Process

en	Print process information

en	Delete Process

en	Delete Inactive Process

en	Available Process Elements

en	The Elements listed above in this sidebar can be moved to the canvas area on the right by using drag'n'drop.

en	You can place Activities on the canvas area to assign this Activity to the Process.

en	To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.

en	You can start a connection between two Activities by dropping the Transition element over the Start Activity of the connection. After that you can move the loose end of the arrow to the End Activity.

en	Actions can be assigned to a Transition by dropping the Action Element onto the label of a Transition.

en	Edit Process Information

en	Process Name

en	The selected state does not exist.

en	Add and Edit Activities, Activity Dialogs and Transitions

en	Show EntityIDs

en	Extend the width of the Canvas

en	Extend the height of the Canvas

en	Remove the Activity from this Process

en	Edit this Activity

en	Save Activities, Activity Dialogs and Transitions

en	Do you really want to delete this Process?

en	Do you really want to delete this Activity?

en	Do you really want to delete this Activity Dialog?

en	Do you really want to delete this Transition?

en	Do you really want to delete this Transition Action?

en	Do you really want to remove this activity from the canvas? This can only be undone by leaving this screen without saving.

en	Do you really want to remove this transition from the canvas? This can only be undone by leaving this screen without saving.

en	In this screen, you can create a new process. In order to make the new process available to users, please make sure to set its state to 'Active' and synchronize after completing your work.

en	cancel & close

en	Start Activity

en	Contains %s dialog(s)

en	Assigned dialogs

en	Activities are not being used in this process.

en	Assigned fields

en	Activity dialogs are not being used in this process.

en	Condition linking

en	Transitions are not being used in this process.

en	Module name

en	Transition actions are not being used in this process.

en	Please note that changing this transition will affect the following processes

en	Transition

en	Transition Name

en	Please note that changing this transition action will affect the following processes

en	Transition Action

en	Transition Action Name

en	Transition Action Module

en	Config Parameters

en	Add a new Parameter

en	Remove this Parameter

en	Queue Management

en	Add Queue
ca	Afegir cua

en	Edit Queue
ca	Editar cua

en	Filter for Queues
ca	Filtre per cues

en	Filter for queues

en	A queue with this name already exists!

en	This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!

en	Sub-queue of
ca	Sub-cua de

en	Unlock timeout
ca	Temps per a desbloqueig automàtic

en	0 = no unlock
ca	0 = sense bloqueig

en	hours
ca	hores

en	Only business hours are counted.
ca	Només es conta l'horari laboral

en	If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.
ca	Si un agent bloqueja un tiquet i no ho tanca abans que hagi passat el temps d'espera de desbloquejo, el tiquet s'obrirà i estarà disponible per a altres agents.

en	Notify by
ca	Notificat per

en	0 = no escalation
ca	0 = sense escalat

en	If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.
ca	Si no s'agrega un contacte del client, ja sigui correu electrònic extern o telèfon, a un nou tiquet abans que expiri el temps definit aquí, el tiquet és escalat.

en	If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.
ca	Si un article és afegit, com un seguiment via correu electrònic o portal del client, el temps d'actualització d'escalat es restableix. Si no hi ha contacte del client, ja sigui correu electrònic extern o telèfon, afegit a un tiquet abans que expiri el temps definit aquí, el tiquet és escalat.

en	If the ticket is not set to closed before the time defined here expires, the ticket is escalated.
ca	Si el tiquet no és posat a tancat abans que expiri el temps aquí definit, el tiquet és escalat.

en	Follow up Option
ca	Opció de seguiment

en	Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.
ca	Especifica si el seguiment de tiquets tancats tornaria a obrir el tiquet, ho rebutjaria o donaria lloc a un nou tiquet.

en	Ticket lock after a follow up
ca	Bloquejar un tiquet després del seguiment

en	If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.
ca	Si un tiquet està tancat i el client envia un seguiment el tiquet serà bloquejat per a l'antic propietari.

en	System address
ca	Adreça de sistema

en	Will be the sender address of this queue for email answers.
ca	Serà l'adreça de l'emissor en aquesta cua per a respostes per correu.

en	Default sign key
ca	Clau de signatura predeterminada

en	To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.

en	Salutation
ca	Salutació

en	The salutation for email answers.
ca	Salutació per a les respostes per correu.

en	Signature
ca	Signaturas

en	The signature for email answers.
ca	Signatura per a respostes per correu.

en	This queue is used in the following config settings:

en	Manage Queue-Auto Response Relations
ca	Gestionar relacions Cua-Resposta automàtica

en	Change Auto Response Relations for Queue
ca	Canviar les relacions de resposta automàtica per a la cua

en	This filter allow you to show queues without auto responses

en	Queues without Auto Responses

en	This filter allow you to show all queues

en	Show All Queues

en	Auto Responses
ca	Respostes Automàtiques

en	Manage Template-Queue Relations

en	Filter for Templates

en	Filter for templates

en	Templates

en	System Registration Management

en	Edit System Registration

en	System Registration Overview

en	Register System

en	Validate OTRS-ID

en	Deregister System

en	Edit details

en	Show transmitted data

en	Deregister system

en	Overview of registered systems

en	This system is registered with OTRS Group.

en	System type

en	Unique ID

en	Last communication with registration server

en	System Registration not Possible

en	Please note that you can't register your system if OTRS Daemon is not running correctly!

en	Instructions

en	System Deregistration not Possible

en	Please note that you can't deregister your system if you're using the %s or having a valid service contract.

en	OTRS-ID Login

en	Read more

en	You need to log in with your OTRS-ID to register your system.

en	Your OTRS-ID is the email address you used to sign up on the OTRS.com webpage.

en	Data Protection

en	What are the advantages of system registration?

en	You will receive updates about relevant security releases.

en	With your system registration we can improve our services for you, because we have all relevant information available.

en	This is only the beginning!

en	We will inform you about our new services and offerings soon.

en	Can I use OTRS without being registered?

en	System registration is optional.

en	You can download and use OTRS without being registered.

en	Is it possible to deregister?

en	You can deregister at any time.

en	Which data is transfered when registering?

en	A registered system sends the following data to OTRS Group:

en	Fully Qualified Domain Name (FQDN), OTRS version, Database, Operating System and Perl version.

en	Why do I have to provide a description for my system?

en	The description of the system is optional.

en	The description and system type you specify help you to identify and manage the details of your registered systems.

en	How often does my OTRS system send updates?

en	Your system will send updates to the registration server at regular intervals.

en	Typically this would be around once every three days.

en	If you deregister your system, you will lose these benefits:

en	You need to log in with your OTRS-ID to deregister your system.

en	OTRS-ID

en	You don't have an OTRS-ID yet?

en	Sign up now
ca	Registri's ara

en	Forgot your password?

en	Retrieve a new one

en	Next
ca	Següent

en	This data will be frequently transferred to OTRS Group when you register this system.

en	Attribute

en	FQDN

en	OTRS Version

en	Operating System

en	Perl Version

en	Optional description of this system.

en	Register

en	Continuing with this step will deregister the system from OTRS Group.

en	Deregister

en	You can modify registration settings here.

en	Overview of Transmitted Data

en	There is no data regularly sent from your system to %s.

en	The following data is sent at minimum every 3 days from your system to %s.

en	The data will be transferred in JSON format via a secure https connection.

en	System Registration Data

en	Support Data

en	Role Management
ca	Gestió de Rols

en	Add Role
ca	Afegir rol

en	Edit Role
ca	Editar rol

en	Filter for Roles
ca	Filtrar per rols

en	Filter for roles

en	Create a role and put groups in it. Then add the role to the users.
ca	Crea un rol i col·loca grups en el mateix. Després afegix el rol als usuaris.

en	There are no roles defined. Please use the 'Add' button to create a new role.
ca	No hi ha rols definits. Per favor, utilitzi el botó 'Agregar' per crear un nou rol.

en	Manage Role-Group Relations
ca	Gestionar relacions Rol-Grup

en	Roles
ca	Rols

en	Select the role:group permissions.
ca	Seleccioni els permisos rol:grup.

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).
ca	Si no se selecciona gens, llavors no hi ha permisos en aquest grup (els tiquets no estaran disponibles per al rol).

en	Toggle %s permission for all
ca	Caviar %s permisos per a tots

en	move_into
ca	moure_a

en	Permissions to move tickets into this group/queue.
ca	Permís per a moure tiquets a aquest grup/cua

en	create
ca	crear

en	Permissions to create tickets in this group/queue.
ca	Permís per a crear tiquets en aquest grup/cua

en	note
ca	nota

en	Permissions to add notes to tickets in this group/queue.
ca	Permisos per afegir notes als tiquets d'aquest grup/cua.

en	owner
ca	propietari

en	Permissions to change the owner of tickets in this group/queue.
ca	Permisos per canviar el propietari dels tiquets en aquest grup/cua.

en	priority
ca	prioritat

en	Permissions to change the ticket priority in this group/queue.
ca	Permís per a canviar la prioritat del tiquet en aquest grup/cua

en	Manage Agent-Role Relations
ca	Gestionar relacions Agent-Rol

en	Add Agent
ca	Afegir agent

en	Filter for Agents
ca	Filtar per agents

en	Filter for agents

en	Agents

en	Manage Role-Agent Relations
ca	Gestionar relacions Rol-Agent

en	SLA Management
ca	Gestió de SLA

en	Edit SLA
ca	Editar SLA

en	Add SLA
ca	Afegir SLA

en	Filter for SLAs

en	Please write only numbers!
ca	Per favor escrigui només nombres!

en	S/MIME Management
ca	Gestió S/MIME

en	Add Certificate
ca	Afegir certificat

en	Add Private Key
ca	Afegir clau privada

en	SMIME support is disabled

en	To be able to use SMIME in OTRS, you have to enable it first.

en	Enable SMIME support

en	Faulty SMIME configuration

en	SMIME support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.

en	Check SMIME configuration

en	Filter for Certificates

en	Filter for certificates

en	To show certificate details click on a certificate icon.

en	To manage private certificate relations click on a private key icon.

en	Here you can add relations to your private certificate, these will be embedded to the S/MIME signature every time you use this certificate to sign an email.

en	See also
ca	Vegi també

en	In this way you can directly edit the certification and private keys in file system.
ca	D'aquesta forma pot editar directament la certificació i claus privades en el sistema de fitxers.

en	Hash

en	Create
ca	Crear

en	Handle related certificates

en	Read certificate

en	Delete this certificate
ca	Eliminar aquest certificat

en	File
ca	Arxiu

en	Secret

en	Related Certificates for

en	Delete this relation

en	Available Certificates

en	Filter for S/MIME certs

en	Relate this certificate

en	S/MIME Certificate
ca	Certificat S/MIME

en	Close this dialog
ca	Tancar aquest quadre de diàleg

en	Certificate Details

en	Salutation Management
ca	Gestió de salutacions

en	Add Salutation
ca	Afegir salutació

en	Edit Salutation
ca	Editar salutació

en	Filter for Salutations

en	Filter for salutations

en	e. g.
ca	p. ex.

en	Example salutation
ca	Exemple salutació

en	Secure Mode Needs to be Enabled!

en	Secure mode will (normally) be set after the initial installation is completed.
ca	El mode segur que (normalment) es fixarà després de la instal·lació inicial s'ha completat.

en	If secure mode is not activated, activate it via SysConfig because your application is already running.
ca	Si la manera segur no s'activa, activi-ho a través de SysConfig perquè la seva aplicació ja s'està executant.

en	SQL Box
ca	SQL

en	Filter for Results

en	Filter for results

en	Here you can enter SQL to send it directly to the application database. It is not possible to change the content of the tables, only select queries are allowed.

en	Here you can enter SQL to send it directly to the application database.
ca	Aquí pot introduir SQL per enviar-ho directament a la base de dades d'aplicació.

en	Options
ca	Opcions

en	Only select queries are allowed.

en	The syntax of your SQL query has a mistake. Please check it.
ca	La sintaxi de la consulta *SQL conté un error. Per favor revisi-la.

en	There is at least one parameter missing for the binding. Please check it.
ca	Hi ha almenys un paràmetre que falta per a l'enllaç. Per favor revisi-ho.

en	Result format
ca	Format de resultat

en	Run Query
ca	Executar consulta

en	%s Results

en	Query is executed.

en	Service Management
ca	Gestió de serveis

en	Add Service
ca	Afegir servei

en	Edit Service
ca	Editar servei

en	Service name maximum length is 200 characters (with Sub-service).

en	Sub-service of
ca	Sub-servei de

en	Session Management
ca	Gestió de sessions

en	Detail Session View for %s (%s)

en	All sessions
ca	Totes les sessions

en	Agent sessions
ca	Sessions d'agent

en	Customer sessions
ca	Sessions de client

en	Unique agents
ca	Agents únics

en	Unique customers
ca	Clients únics

en	Kill all sessions
ca	Finalitzar totes les sessions

en	Kill this session
ca	Matar aquesta sessió

en	Filter for Sessions

en	Filter for sessions

en	Session
ca	Sessió

en	User
ca	Usuari

en	Kill
ca	Matar

en	Detail View for SessionID: %s - %s

en	Signature Management
ca	Gestió de signatures

en	Add Signature
ca	Afegir signatura

en	Edit Signature
ca	Editar signatura

en	Filter for Signatures

en	Filter for signatures

en	Example signature
ca	Exemple signatura

en	State Management
ca	Gestió d'estat

en	Add State
ca	Afegir estat

en	Edit State
ca	Editar estat

en	Filter for States

en	Filter for states

en	Attention
ca	Atenció

en	Please also update the states in SysConfig where needed.

en	This state is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!

en	State type
ca	Tipus d'estat

en	It's not possible to invalidate this entry because there is no other merge states in system!

en	This state is used in the following config settings:

en	Sending support data to OTRS Group is not possible!

en	Enable Cloud Services

en	This data is sent to OTRS Group on a regular basis. To stop sending this data please update your system registration.

en	You can manually trigger the Support Data sending by pressing this button:

en	Send Update

en	Currently this data is only shown in this system.

en	A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:

en	Generate Support Bundle

en	The Support Bundle has been Generated

en	Please choose one of the following options.

en	Send by Email

en	The support bundle is too large to send it by email, this option has been disabled.

en	The email address for this user is invalid, this option has been disabled.

en	Sending
ca	Remitent

en	The support bundle will be sent to OTRS Group via email automatically.

en	Download File

en	A file containing the support bundle will be downloaded to the local system. Please save the file and send it to the OTRS Group, using an alternate method.

en	Error: Support data could not be collected (%s).

en	Details

en	System Email Addresses Management
ca	Gestió d'adreces de correu del sistema

en	Add System Email Address
ca	Afegir adreça de correu electrònic del sistema

en	Edit System Email Address
ca	Editar adreça de correu electrònic del sistema

en	Add System Address

en	Filter for System Addresses

en	Filter for system addresses

en	All incoming email with this address in To or Cc will be dispatched to the selected queue.
ca	Tot el correu entrant amb aquesta adreça en el Para o CC, s'enviarà a la cua seleccionada.

en	Email address
ca	Adreça de correu electrònic

en	Display name
ca	Nom de pantalla

en	This email address is already used as system email address.

en	The display name and email address will be shown on mail you send.
ca	El nom de la pantalla i l'adreça de correu electrònic seran mostrats en els correus que enviï.

en	This system address cannot be set to invalid.

en	This system address cannot be set to invalid, because it is used in one or more queue(s) or auto response(s).

en	online administrator documentation

en	System configuration

en	Navigate through the available settings by using the tree in the navigation box on the left side.

en	Find certain settings by using the search field below or from search icon from the top navigation.

en	Find out how to use the system configuration by reading the %s.

en	Search in all settings...

en	There are currently no settings available. Please make sure to run 'otrs.Console.pl Maint::Config::Rebuild' before using the software.

en	Changes Deployment

en	Help

en	This is an overview of all settings which will be part of the deployment if you start it now. You can compare each setting to its former state by clicking the icon on the top right.

en	To exclude certain settings from a deployment, click the checkbox on the header bar of a setting.

en	By default, you will only deploy settings which you changed on your own. If you'd like to deploy settings changed by other users, too, please click the link on top of the screen to enter the advanced deployment mode.

en	A deployment has just been restored, which means that all affected setting have been reverted to the state from the selected deployment.

en	Please review the changed settings and deploy afterwards.

en	An empty list of changes means that there are no differences between the restored and the current state of the affected settings.

en	Changes Overview

en	There are %s changed settings which will be deployed in this run.

en	Switch to basic mode to deploy settings only changed by you.

en	You have %s changed settings which will be deployed in this run.

en	Switch to advanced mode to deploy settings changed by other users, too.

en	There are no settings to be deployed.

en	Switch to advanced mode to see deployable settings changed by other users.

en	Deploy selected changes

en	This group doesn't contain any settings. Please try navigating to one of its sub groups.

en	Import & Export

en	Upload a file to be imported to your system (.yml format as exported from the System Configuration module).

en	Upload system configuration

en	Import system configuration

en	Download current configuration settings of your system in a .yml file.

en	Include user settings

en	Export current configuration

en	Search for

en	Search for category

en	Settings I'm currently editing

en	Your search for "%s" in category "%s" did not return any results.

en	Your search for "%s" in category "%s" returned one result.

en	Your search for "%s" in category "%s" returned %s results.

en	You're currently not editing any settings.

en	You're currently editing %s setting(s).

en	Category
ca	Categoria

en	Run search
ca	Executar recerca

en	View a custom List of Settings

en	View single Setting: %s

en	Go back to Deployment Details

en	System Maintenance Management

en	Schedule New System Maintenance

en	Filter for System Maintenances

en	Filter for system maintenances

en	Schedule a system maintenance period for announcing the Agents and Customers the system is down for a time period.

en	Some time before this system maintenance starts the users will receive a notification on each screen announcing about this fact.

en	Stop date

en	Delete System Maintenance

en	Edit System Maintenance

en	Edit System Maintenance Information

en	Date invalid!
ca	Data no vàlida!

en	Login message

en	This field must have less then 250 characters.

en	Show login message

en	Notify message

en	Manage Sessions

en	All Sessions

en	Agent Sessions

en	Customer Sessions

en	Kill all Sessions, except for your own

en	Template Management

en	Add Template

en	Edit Template

en	A template is a default text which helps your agents to write faster tickets, answers or forwards.

en	Don't forget to add new templates to queues.

en	Attachments
ca	Adjunts

en	Delete this entry
ca	Eliminar aquesta entrada

en	Do you really want to delete this template?

en	A standard template with this name already exists!

en	Template

en	To get the first 20 characters of the subject of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 5 lines of the body of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 20 characters of the subject of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 5 lines of the body of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	Create type templates only supports this smart tags

en	Example template

en	The current ticket state is
ca	L'estat actual del tiquet és

en	Your email address is
ca	La vostra adreça de correu electrònic és

en	Manage Template-Attachment Relations

en	Toggle active for all
ca	Canviar actiu per a tots

en	Link %s to selected %s
ca	Enllaçar %s a el %s seleccionat

en	Type Management
ca	Gestió de tipus

en	Add Type
ca	Afegir tipus

en	Edit Type
ca	Editar tipus

en	Filter for Types

en	Filter for types

en	A type with this name already exists!

en	This type is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!

en	This type is used in the following config settings:

en	Agent Management
ca	Administració d'agent

en	Edit Agent
ca	Editar agent

en	Edit personal preferences for this agent

en	Agents will be needed to handle tickets.
ca	Els agents es necessiten per manejar tiquets.

en	Don't forget to add a new agent to groups and/or roles!
ca	No s'oblidi d'afegir un nou agent a grups i/o rols!

en	Please enter a search term to look for agents.
ca	Per favor, introdueixi un terme de recerca per buscar agents.

en	Last login
ca	Últim accés

en	Switch to agent
ca	Canviar a agent

en	Title or salutation

en	Firstname
ca	Nom

en	Lastname
ca	Cognom

en	A user with this username already exists!

en	Will be auto-generated if left empty.

en	Mobile
ca	Mòbil

en	Effective Permissions for Agent

en	This agent has no group permissions.

en	Table above shows effective group permissions for the agent. The matrix takes into account all inherited permissions (e.g. via roles).

en	Manage Agent-Group Relations
ca	Gestionar relacions Agent-Grup

en	Agenda Overview

en	Manage Calendars

en	Add Appointment

en	Today
ca	Avui

en	All-day

en	Repeat

en	Notification
ca	Notificacions

en	Yes
ca	Si

en	No

en	No calendars found. Please add a calendar first by using Manage Calendars page.

en	Add new Appointment

en	Calendars

en	Basic information

en	Date/Time

en	Invalid date!
ca	Data no valida

en	Please set this to value before End date.

en	Please set this to value after Start date.

en	This an occurrence of a repeating appointment.

en	Click here to see the parent appointment.

en	Click here to edit the parent appointment.

en	Frequency

en	Every

en	day(s)
ca	dia(s)

en	week(s)
ca	setmana(es)

en	month(s)
ca	mes(os)

en	year(s)
ca	any(s)

en	On

en	Monday
ca	Dilluns

en	Mon
ca	Dil

en	Tuesday
ca	Dimarts

en	Tue
ca	Dim

en	Wednesday
ca	Dimecres

en	Wed
ca	DiM

en	Thursday
ca	Dijous

en	Thu
ca	Dij

en	Friday
ca	Divendres

en	Fri
ca	Div

en	Saturday
ca	Dissabte

en	Sat
ca	Dis

en	Sunday
ca	Diumenge

en	Sun
ca	Diu

en	January
ca	Gener

en	Jan
ca	Gen

en	February
ca	Febrer

en	Feb

en	March
ca	Març

en	Mar

en	April
ca	Abril

en	Apr
ca	Abr

en	May_long
ca	Maig

en	May
ca	Mai

en	June
ca	Juny

en	Jun

en	July
ca	Juliol

en	Jul

en	August
ca	Agost

en	Aug
ca	Ago

en	September
ca	Setembre

en	Sep
ca	Set

en	October
ca	Octubre

en	Oct

en	November
ca	Novembre

en	Nov

en	December
ca	Desembre

en	Dec
ca	Des

en	Relative point of time

en	Link
ca	Enllaç

en	Remove entry
ca	Llevar entrada

en	Customer Information Center

en	Customer User
ca	Client

en	Note: Customer is invalid!

en	Start chat

en	Video call

en	Audio call

en	Customer User Address Book

en	Search for recipients and add the results as '%s'.

en	Search template
ca	Buscar-Plantilla

en	Create Template
ca	Crear plantilla

en	Create New
ca	Crear nou

en	Save changes in template
ca	Guardar els canvis en la plantilla

en	Filters in use

en	Additional filters

en	Add another attribute
ca	Afegir un altre atribut

en	The attributes with the identifier '(Customer)' are from the customer company.

en	(e. g. Term* or *Term*)

en	Select all
ca	Seleccionar tot

en	The customer user is already selected in the ticket mask.

en	Select this customer user

en	Add selected customer user to

en	Change search options
ca	Canviar opcions de recerca

en	Customer User Information Center

en	The OTRS Daemon is a daemon process that performs asynchronous tasks, e.g. ticket escalation triggering, email sending, etc.

en	A running OTRS Daemon is mandatory for correct system operation.

en	Starting the OTRS Daemon

en	Make sure that the file '%s' exists (without .dist extension). This cron job will check every 5 minutes if the OTRS Daemon is running and start it if needed.

en	Execute '%s start' to make sure the cron jobs of the 'otrs' user are active.

en	After 5 minutes, check that the OTRS Daemon is running in the system ('bin/otrs.Daemon.pl status').

en	Dashboard
ca	Panell principal

en	New Appointment

en	Tomorrow
ca	Demà

en	Soon

en	5 days

en	Start
ca	Començar

en	none
ca	no res

en	in
ca	en

en	Save settings

en	Close this widget

en	more
ca	més

en	Available Columns

en	Visible Columns (order by drag & drop)

en	Change Customer Relations

en	Open
ca	Obert

en	Closed
ca	Tancat

en	%s open ticket(s) of %s

en	%s closed ticket(s) of %s

en	Edit customer ID

en	Escalated tickets

en	Open tickets
ca	Tiquets oberts

en	Closed tickets
ca	Tiquets tancats

en	All tickets
ca	Tots els tiquets

en	Archived tickets
ca	Tiquets arxivats

en	Note: Customer User is invalid!

en	Customer user information

en	Phone ticket

en	Email ticket

en	New phone ticket from %s

en	New email ticket to %s

en	%s %s is available!
ca	%s %s està disponible!

en	Please update now.
ca	Per favor, actualitzi ara.

en	Release Note
ca	Nota de la versió

en	Level
ca	Nivell

en	Posted %s ago.
ca	Publicat %s fa.

en	The configuration for this statistic widget contains errors, please review your settings.

en	Download as SVG file

en	Download as PNG file

en	Download as CSV file

en	Download as Excel file

en	Download as PDF file

en	Please select a valid graph output format in the configuration of this widget.

en	The content of this statistic is being prepared for you, please be patient.

en	This statistic can currently not be used because its configuration needs to be corrected by the statistics administrator.

en	Assigned to customer user

en	Accessible for customer user

en	My locked tickets
ca	Els meus tiquets bloquejats

en	My watched tickets

en	My responsibilities

en	Tickets in My Queues
ca	Tiquets a les meves cues

en	Tickets in My Services
ca	Tiquets en els Meus Serveis

en	Service Time
ca	Temps de servei

en	Total

en	out of office
ca	fora de l'oficina

en	until

en	To accept some news, a license or some changes.
ca	Per acceptar una notícia, una llicència o alguns canvis.

en	Yes, accepted.

en	Manage links for %s

en	Create new links

en	Manage existing links

en	Link with

en	Start search

en	There are currently no links. Please click 'Create new Links' on the top to link this item to other objects.

en	Unauthorized usage of %s detected

en	If you decide to downgrade to ((OTRS)) Community Edition, you will lose all database tables and data related to %s.

en	Edit your preferences
ca	Editar les seves preferències

en	Personal Preferences

en	Preferences
ca	Preferències

en	Please note: you're currently editing the preferences of %s.

en	Go back to editing this agent

en	Set up your personal preferences. Save each setting by clicking the checkmark on the right.

en	You can use the navigation tree below to only show settings from certain groups.

en	Dynamic Actions

en	Filter settings...

en	Filter for settings

en	Save all settings

en	Avatars have been disabled by the system administrator. You'll see your initials instead.

en	You can change your avatar image by registering with your email address %s at %s. Please note that it can take some time until your new avatar becomes available because of caching.

en	Off

en	End
ca	Fi

en	This setting can currently not be saved.

en	This setting can currently not be saved

en	Save this setting

en	Did you know? You can help translating OTRS at %s.

en	Reset to default

en	Choose from the groups on the right to find the settings you'd wish to change.

en	Did you know?

en	You can change your avatar by registering with your email address %s on %s

en	Target

en	Process

en	Split

en	Statistics Management

en	Add Statistics

en	Read more about statistics in OTRS

en	Dynamic Matrix

en	Each cell contains a singular data point.

en	Dynamic List

en	Each row contains data of one entity.

en	Static

en	Non-configurable complex statistics.

en	General Specification

en	Create Statistic

en	Edit Statistics

en	Run now

en	Statistics Preview

en	Save Statistic

en	Import Statistics

en	Import Statistics Configuration

en	Statistics

en	Run

en	Edit statistic "%s".

en	Export statistic "%s"

en	Export statistic %s

en	Delete statistic "%s"

en	Delete statistic %s

en	Statistics Overview

en	View Statistics

en	Statistics Information

en	Created by
ca	Creat per

en	Changed by
ca	Modificat per

en	Sum rows
ca	Sumar files

en	Sum columns
ca	Sumar columnes

en	Show as dashboard widget

en	Cache
ca	Memòria cau

en	This statistic contains configuration errors and can currently not be used.

en	Change Free Text of %s%s%s

en	Change Owner of %s%s%s

en	Close %s%s%s

en	Add Note to %s%s%s

en	Set Pending Time for %s%s%s

en	Change Priority of %s%s%s

en	Change Responsible of %s%s%s

en	All fields marked with an asterisk (*) are mandatory.

en	The ticket has been locked
ca	Aquest tiquet ha estat bloquejat

en	Undo & close

en	Ticket Settings
ca	Configuració dels tiquets

en	Queue invalid.

en	Service invalid.
ca	Servei no vàlid.

en	SLA invalid.

en	New Owner
ca	Nou Propietari

en	Please set a new owner!
ca	Per favor, estableixi un nou propietari!

en	Owner invalid.

en	New Responsible

en	Please set a new responsible!

en	Responsible invalid.

en	Next state
ca	Següent estat

en	State invalid.

en	For all pending* states.

en	Add Article

en	Create an Article

en	Inform agents

en	Inform involved agents

en	Here you can select additional agents which should receive a notification regarding the new article.

en	Text will also be received by

en	Text Template

en	Setting a template will overwrite any text or attachment.

en	Invalid time!
ca	Hora no valida

en	Bounce %s%s%s

en	Bounce to
ca	Retornar a

en	You need a email address.
ca	Es necessita una adreça de correu electrònic.

en	Need a valid email address or don't use a local email address.
ca	Necessita una adreça de correu electrònic vàlida o no utilitzi una adreça de correu electrònic local.

en	Next ticket state
ca	Nou estat del tiquet

en	Inform sender
ca	Informar a l'emissor

en	Send mail
ca	Enviar correu!

en	Ticket Bulk Action
ca	Acció múltiple amb Tiquets

en	Send Email
ca	Enviar correu!

en	Merge
ca	Fusionar

en	Merge to
ca	Fusionar amb

en	Invalid ticket identifier!
ca	Identificador de tiquet no vàlid!

en	Merge to oldest
ca	Combinar amb el més antic

en	Link together
ca	Vincular

en	Link to parent
ca	Vincular al pare

en	Unlock tickets
ca	Desbloquejar tiquets

en	Execute Bulk Action

en	Compose Answer for %s%s%s

en	This address is registered as system address and cannot be used: %s

en	Please include at least one recipient

en	Select one or more recipients from the customer user address book.

en	Customer user address book

en	Remove Ticket Customer

en	Please remove this entry and enter a new one with the correct value.

en	This address already exists on the address list.

en	Remove Cc

en	Bcc
ca	Còpia Invisible

en	Remove Bcc

en	Date Invalid!
ca	Data no vàlida!

en	Change Customer of %s%s%s

en	Customer Information
ca	Informació del client

en	Customer user
ca	Usuari del client

en	Create New Email Ticket
ca	Crear nou tiquet correu electrònic

en	Example Template

en	From queue
ca	De la cua

en	To customer user

en	Please include at least one customer user for the ticket.

en	Select this customer as the main customer.

en	Remove Ticket Customer User

en	Get all
ca	Obtenir tots

en	Outbound Email for %s%s%s

en	Resend Email for %s%s%s

en	Ticket %s: first response time is over (%s/%s)!

en	Ticket %s: first response time will be over in %s/%s!

en	Ticket %s: update time is over (%s/%s)!

en	Ticket %s: update time will be over in %s/%s!

en	Ticket %s: solution time is over (%s/%s)!

en	Ticket %s: solution time will be over in %s/%s!

en	Forward %s%s%s

en	History of %s%s%s

en	Filter for history items

en	Expand/collapse all

en	CreateTime

en	Article

en	Merge %s%s%s

en	Merge Settings

en	You need to use a ticket number!
ca	Necessita usar un nombre de tiquet!

en	A valid ticket number is required.
ca	És necessari un nombre de tiquet vàlid

en	Try typing part of the ticket number or title in order to search by it.

en	Limit the search to tickets with same Customer ID (%s).

en	Inform Sender

en	Need a valid email address.

en	Move %s%s%s

en	New Queue
ca	Nova cua

en	Move
ca	Moure

en	No ticket data found.
ca	No s'han trobat dades del tiquet

en	Open / Close ticket action menu

en	Select this ticket

en	Sender
ca	Remitent

en	First Response Time
ca	Temps de resposta

en	Update Time
ca	Temps d'actualització

en	Solution Time
ca	Temps de resolució

en	Move ticket to a different queue
ca	Moure tiquet a una altra cua

en	Change queue
ca	Canviar cua

en	Remove active filters for this screen.

en	Tickets per page
ca	Tiquets per pàgina

en	Missing channel

en	Reset overview

en	Column Filters Form

en	Split Into New Phone Ticket

en	Save Chat Into New Phone Ticket

en	Create New Phone Ticket
ca	Crear nou tiquet telefònic

en	Please include at least one customer for the ticket.

en	To queue
ca	A la cua

en	Chat protocol

en	The chat will be appended as a separate article.

en	Phone Call for %s%s%s

en	View Email Plain Text for %s%s%s

en	Plain
ca	Text pla

en	Download this email
ca	Descarregar aquest e-mail

en	Create New Process Ticket

en	Enroll Ticket into a Process

en	Profile link

en	Output
ca	Formulari de resultats

en	Fulltext
ca	Text Complet

en	Customer ID (complex search)

en	(e. g. 234*)

en	Customer ID (exact match)

en	Assigned to Customer User Login (complex search)

en	(e. g. U51*)

en	Assigned to Customer User Login (exact match)

en	Accessible to Customer User Login (exact match)

en	Created in Queue
ca	Creat en Cua

en	Lock state
ca	Estat de bloqueig

en	Watcher
ca	Observador

en	Article Create Time (before/after)
ca	Temps de creació de l'article (abans/després)

en	Article Create Time (between)
ca	Temps de creació de l'article (entre)

en	Please set this to value before end date.

en	Please set this to value after start date.

en	Ticket Create Time (before/after)
ca	Temps de creació del tiquet (abans/després)

en	Ticket Create Time (between)
ca	Temps de creació del tiquet (entre)

en	Ticket Change Time (before/after)
ca	Temps de modificació del tiquet (abans/després)

en	Ticket Change Time (between)
ca	Temps de modificació del tiquet (entre)

en	Ticket Last Change Time (before/after)

en	Ticket Last Change Time (between)

en	Ticket Pending Until Time (before/after)

en	Ticket Pending Until Time (between)

en	Ticket Close Time (before/after)
ca	Temps de tancament del tiquet (abans/després)

en	Ticket Close Time (between)
ca	Temps de tancament del tiquet (entre)

en	Ticket Escalation Time (before/after)

en	Ticket Escalation Time (between)

en	Archive Search
ca	Recerca d'arxius

en	Sender Type

en	Save filter settings as default
ca	Guardar la configuració del filtre com a predeterminat

en	Event Type

en	Save as default

en	Drafts

en	by
ca	per

en	Change Queue
ca	Caviar cua

en	There are no dialogs available at this point in the process.

en	This item has no articles yet.

en	Ticket Timeline View

en	Article Overview - %s Article(s)

en	Page %s

en	Add Filter
ca	Afegir filtre

en	Set
ca	Ajustar

en	Reset Filter
ca	Restablir filtre

en	No.

en	Unread articles
ca	Articles no llegits

en	Via

en	Important

en	Unread Article!
ca	Article sense llegir!

en	Incoming message
ca	Missatge entrant

en	Outgoing message
ca	Missatge sortint

en	Internal message
ca	Missatge intern

en	Sending of this message has failed.

en	Resize
ca	Canviar la grandària

en	Mark this article as read

en	Show Full Text

en	Full Article Text

en	No more events found. Please try changing the filter settings.

en	#%s

en	via %s

en	by %s

en	Toggle article details

en	This message is being processed. Already tried to send %s time(s). Next try will be %s.

en	To open links in the following article, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS).
ca	Per obrir els enllaços del següent article, haureu de prémer la tecla Ctrl, Cmd o Shift, mentre feu clic a l'enllaç (segons el vostre navegador i sistema operatiu).

en	Close this message

en	Image

en	PDF

en	Unknown

en	View
ca	Veure

en	Linked Objects
ca	Objectes vinculats

en	Archive

en	This ticket is archived.

en	Note: Type is invalid!

en	Pending till
ca	Pendent fins a

en	Locked
ca	Bloquejat

en	%s Ticket(s)

en	Accounted time
ca	Temps comptabilitzat

en	Preview of this article is not possible because %s channel is missing in the system.

en	This feature is part of the %s. Please contact us at %s for an upgrade.

en	Please re-install %s package in order to display this article.

en	To protect your privacy, remote content was blocked.

en	Load blocked content.
ca	Carregar el contingut bloquejat.

en	Home

en	Back to admin overview

en	This Feature Requires Cloud Services

en	You can
ca	Vostè pot

en	go back to the previous page
ca	tornar a la pàgina anterior

en	Dear Customer,

en	thank you for using our services.

en	Yes, I accept your license.

en	The customer ID is not changeable, no other customer ID can be assigned to this ticket.

en	First select a customer user, then you can select a customer ID to assign to this ticket.

en	Select a customer ID to assign to this ticket.

en	From all Customer IDs

en	From assigned Customer IDs

en	An Error Occurred

en	Error Details
ca	Detalls de l'error

en	Traceback
ca	Rastrejar

en	%s powered by %s™

en	Powered by %s™

en	%s detected possible network issues. You could either try reloading this page manually or wait until your browser has re-established the connection on its own.

en	The connection has been re-established after a temporary connection loss. Due to this, elements on this page could have stopped to work correctly. In order to be able to use all elements correctly again, it is strongly recommended to reload this page.

en	JavaScript Not Available
ca	Javascript no està disponible

en	In order to experience this software, you'll need to enable JavaScript in your browser.

en	Browser Warning
ca	Avís de navegador

en	The browser you are using is too old.
ca	El navegador que està utilitzant és massa vell.

en	This software runs with a huge lists of browsers, please upgrade to one of these.

en	Please see the documentation or ask your admin for further information.
ca	Per favor, consulti la documentació o consulti amb el seu administrador per obtenir més informació.

en	One moment please, you are being redirected...

en	Login
ca	Identificador

en	User name
ca	Nom d'usuari

en	Your user name
ca	El seu nom d'usuari

en	Your password
ca	La seva contrasenya

en	Forgot password?
ca	Va oblidar la seva contrasenya?

en	2 Factor Token

en	Your 2 Factor Token

en	Log In
ca	Entrar

en	Not yet registered?
ca	Encara no s'ha registrat?

en	Back
ca	Tornar

en	Request New Password
ca	Sol·licitar una nova contrasenya

en	Your User Name
ca	El seu nom d'usuari

en	A new password will be sent to your email address.
ca	Una nova contrasenya li serà enviada a la seva adreça de correu electrònic.

en	Create Account
ca	Crear Compte

en	Please fill out this form to receive login credentials.
ca	Per favor, empleni aquest formulari per rebre les credencials d'accés.

en	How we should address you
ca	Com li hauríem d'adreçar

en	Your First Name
ca	El seu nom

en	Your Last Name
ca	El seu cognom

en	Your email address (this will become your username)

en	Incoming Chat Requests

en	Edit personal preferences
ca	Editar les preferències personals

en	Logout %s

en	Service level agreement
ca	Acord de nivell de servei

en	Welcome!

en	Please click the button below to create your first ticket.

en	Create your first ticket

en	Profile
ca	Perfil

en	e. g. 10*5155 or 105658*
ca	p. ex. 10*5155 o 10558*

en	CustomerID
ca	Nombre de client

en	Fulltext Search in Tickets (e. g. "John*n" or "Will*")

en	Types

en	Time Restrictions

en	No time settings

en	All
ca	Tot

en	Specific date

en	Only tickets created
ca	Només tiquets creats

en	Date range

en	Only tickets created between
ca	Només tiquets creats entre

en	Ticket Archive System

en	Save Search as Template?

en	Save as Template?
ca	Guardar com a plantilla?

en	Save as Template
ca	Guardar com a plantilla

en	Template Name
ca	Nom de la plantilla

en	Pick a profile name

en	Output to
ca	Sortida a

en	of
ca	de

en	Page
ca	Pàgina

en	Search Results for
ca	Resultats de la recerca para

en	Remove this Search Term.

en	Start a chat from this ticket

en	Next Steps

en	Reply
ca	Resposta

en	Expand article

en	Warning
ca	Atenció

en	Event Information

en	Ticket fields

en	Really a bug? 5 out of 10 bug reports result from a wrong or incomplete installation of OTRS.

en	With %s, our experts take care of correct installation and cover your back with support and periodic security updates.

en	Contact our service team now.

en	Send a bugreport
ca	Enviar un informe d'error

en	Expand
ca	Expandir

en	Click to delete this attachment.

en	Update draft

en	Save as new draft

en	You have loaded the draft "%s".

en	You have loaded the draft "%s". You last changed it %s.

en	You have loaded the draft "%s". It was last changed %s by %s.

en	Please note that this draft is outdated because the ticket was modified since this draft was created.

en	View notifications
ca	Veure notificacions

en	Notifications
ca	Notificacions

en	Notifications (OTRS Business Solution™)
ca	Notificacions (OTRS Solucions empresarials)

en	Personal preferences

en	Logout
ca	Desconnectar-se

en	You are logged in as
ca	Està connectat com

en	JavaScript not available
ca	Javascript no està disponible

en	Step %s
ca	Pas %s

en	License
ca	Llicència

en	Database Settings
ca	Configuració de la base de dades

en	General Specifications and Mail Settings
ca	Especificacions generals i de correu

en	Finish
ca	Finalitzar

en	Welcome to %s

en	Germany

en	Phone
ca	Telèfono

en	United States

en	Mexico

en	Hungary

en	Brazil

en	Singapore

en	Hong Kong

en	Web site
ca	Web

en	Configure Outbound Mail
ca	Configurar el correu sortint

en	Outbound mail type
ca	Tipus de correu sortint

en	Select outbound mail type.
ca	Seleccioni el tipus de correu sortint.

en	Outbound mail port
ca	Port de correu sortint

en	Select outbound mail port.
ca	Seleccionar el port de correu sortint.

en	SMTP host
ca	Servidor SMTP

en	SMTP host.
ca	Servidor SMTP.

en	SMTP authentication
ca	Autenticació SMTP

en	Does your SMTP host need authentication?
ca	Requereix autenticació el seu servidor SMTP?

en	SMTP auth user
ca	Usuari autenticació SMTP

en	Username for SMTP auth.
ca	Nom d'usuari per a autenticació SMTP.

en	SMTP auth password
ca	Contrasenya autenticació SMTP

en	Password for SMTP auth.
ca	Contrasenya per a autenticació SMTP.

en	Configure Inbound Mail
ca	Configurar el correu entrant

en	Inbound mail type
ca	Tipus de correu entrant

en	Select inbound mail type.
ca	Seleccioni el tipus de correu entrant.

en	Inbound mail host
ca	Servidor de correu entrant

en	Inbound mail host.
ca	Servidor de correu entrant

en	Inbound mail user
ca	Usuari de correu entrant

en	User for inbound mail.
ca	Usuari per al correu entrant.

en	Inbound mail password
ca	Contrasenya de correu entrant

en	Password for inbound mail.
ca	Contrasenya per al correu entrant.

en	Result of mail configuration check
ca	Resultat de comprovar la configuració de correu

en	Check mail configuration
ca	Comprovar la configuració de correu

en	Skip this step
ca	Saltar aquest pas

en	Done
ca	Fet

en	Error

en	Database setup successful!
ca	Base de dades de configurada amb èxit!

en	Install Type

en	Create a new database for OTRS

en	Use an existing database for OTRS

en	If you have set a root password for your database, it must be entered here. If not, leave this field empty.

en	Database name

en	Check database settings
ca	Comprovar la configuració de la base de dades

en	Result of database check
ca	Resultat de la verificació de bases de dades

en	Database check successful.
ca	Comprovació de base de dades finalitzada amb èxit.

en	Database User

en	New
ca	Nou

en	A new database user with limited permissions will be created for this OTRS system.
ca	Un nou usuari de base de dades amb drets limitats serà creat per a aquest sistema OTRS.

en	Repeat Password

en	Generated password

en	Passwords do not match

en	SID

en	Port

en	To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.
ca	Per a poder utilitzar OTRS ha d'escriure la següent linea de comandos (Terminal/Shell) com root

en	Restart your webserver
ca	Reiniciï el seu servidor web

en	After doing so your OTRS is up and running.
ca	Després de fer això el seu OTRS estarà actiu i executant-se

en	Start page
ca	Pàgina d'inici

en	Your OTRS Team
ca	El seu equip OTRS

en	Don't accept license
ca	No acceptar llicència

en	Accept license and continue

en	SystemID
ca	ID de sistema

en	The identifier of the system. Each ticket number and each HTTP session ID contain this number.
ca	L'identificador del sistema. Cada nombre de tiquet i cada identificador de sessió HTTP contenen aquest nombre.

en	System FQDN
ca	FQDN del sistema

en	Fully qualified domain name of your system.
ca	Nom complet de domini del seu sistema.

en	AdminEmail
ca	Correu de l'administrador

en	Email address of the system administrator.
ca	Adreça de correu electrònic de l'administrador del sistema.

en	Organization
ca	Organizació

en	Log
ca	Traça

en	LogModule
ca	Mòdul de traces

en	Log backend to use.
ca	Registre de servidor per usar.

en	LogFile
ca	Arxiu de registre

en	Webfrontend
ca	Interfície web

en	Default language
ca	Llengua per defecte

en	Default language.
ca	Llengua per defecte.

en	CheckMXRecord
ca	Revisar registre MX

en	Email addresses that are manually entered are checked against the MX records found in DNS. Don't use this option if your DNS is slow or does not resolve public addresses.
ca	Les adreces de correu electrònic que s'introdueixen manualment es comparen amb els registres MX en DNS. No utilitzi aquesta opció si la seva DNS és lent i no es resol adreces públiques.

en	Delete link

en	Delete Link

en	Object#
ca	Objecte#

en	Add links
ca	Afegir enllaços

en	Delete links
ca	Eliminar enllaços

en	Lost your password?
ca	Va oblidar la seva contrasenya?

en	Back to login
ca	Tornar a identificar-se

en	Scale preview content

en	Open URL in new tab

en	Close preview

en	A preview of this website can't be provided because it didn't allow to be embedded.

en	Feature not Available

en	Sorry, but this feature of OTRS is currently not available for mobile devices. If you'd like to use it, you can either switch to desktop mode or use your regular desktop device.

en	Message of the Day
ca	Missatge del dia

en	This is the message of the day. You can edit this in %s.

en	Insufficient Rights
ca	Permisos insuficients

en	Back to the previous page
ca	Tornar a la pàgina anterior

en	Alert

en	Powered by
ca	Funciona con

en	Show first page
ca	Mostrar la primera pàgina

en	Show previous pages
ca	Mostrar les pàgines anteriors

en	Show page %s
ca	Mostrar pàgina %s

en	Show next pages
ca	Mostrar pàgines següents

en	Show last page
ca	Mostrar l'última pàgina

en	Need FormID!
ca	Necessita ID de formulari!

en	No file found!
ca	No es troba l'arxiu!

en	The file is not an image that can be shown inline!
ca	L'arxiu no és una imatge que pugui mostrar-se íntegrament!

en	No user configurable notifications found.
ca	No s'han trobat notificacions d'usuari configurades

en	Receive messages for notification '%s' by transport method '%s'.

en	Process Information

en	Dialog

en	Inform Agent
ca	Notificar Agent

en	Welcome

en	This is the default public interface of OTRS! There was no action parameter given.

en	You could install a custom public module (via the package manager), for example the FAQ module, which has a public interface.

en	Permissions
ca	Permisos

en	You can select one or more groups to define access for different agents.
ca	Vostè pot seleccionar un o més grups per definir l'accés als diferents agents.

en	Result formats

en	Time Zone
ca	Zona horària

en	The selected time periods in the statistic are time zone neutral.

en	Create summation row

en	Generate an additional row containing sums for all data rows.

en	Create summation column

en	Generate an additional column containing sums for all data columns.

en	Cache results

en	Stores statistics result data in a cache to be used in subsequent views with the same configuration (requires at least one selected time field).

en	Provide the statistic as a widget that agents can activate in their dashboard.

en	Please note that enabling the dashboard widget will activate caching for this statistic in the dashboard.

en	If set to invalid end users can not generate the stat.
ca	Si s'estableix per a usuaris finals invàlids no es poden generar estadístiques.

en	There are problems in the configuration of this statistic:

en	You may now configure the X-axis of your statistic.

en	This statistic does not provide preview data.

en	Preview format

en	Please note that the preview uses random data and does not consider data filters.

en	Configure X-Axis

en	X-axis
ca	EixX

en	Configure Y-Axis

en	Y-axis

en	Configure Filter

en	Please select only one element or turn off the button 'Fixed'.
ca	Per favor seleccioni un element de desactivi el botó 'Fixat'

en	Absolute period

en	Between %s and %s

en	Relative period

en	The past complete %s and the current+upcoming complete %s %s

en	Do not allow changes to this element when the statistic is generated.

en	Format

en	Exchange Axis
ca	Intercanviar Eixos

en	Configurable Params of Static Stat

en	No element selected.
ca	No hi ha element seleccionat

en	Scale
ca	Escala

en	show more

en	show less

en	Download SVG

en	Download PNG

en	The selected time period defines the default time frame for this statistic to collect data from.

en	Defines the time unit that will be used to split the selected time period into reporting data points.

en	Please remember that the scale for the Y-axis has to be larger than the scale for the X-axis (e.g. X-axis => Month, Y-Axis => Year).

en	This setting is disabled.

en	This setting is fixed but not deployed yet!

en	This setting is currently being overridden in %s and can't thus be changed here!

en	Changing this setting is only available in a higher config level!

en	%s (%s) is currently working on this setting.

en	Toggle advanced options for this setting

en	Disable this setting, so it is no longer effective

en	Disable

en	Enable this setting, so it becomes effective

en	Enable

en	Reset this setting to its default state

en	Reset setting

en	Allow users to adapt this setting from within their personal preferences

en	Allow users to update

en	Do not longer allow users to adapt this setting from within their personal preferences

en	Forbid users to update

en	Show user specific changes for this setting

en	Show user settings

en	Copy a direct link to this setting to your clipboard

en	Copy direct link

en	Remove this setting from your favorites setting

en	Remove from favourites

en	Add this setting to your favorites

en	Add to favourites

en	Cancel editing this setting

en	Save changes on this setting

en	Edit this setting

en	Enable this setting

en	This group doesn't contain any settings. Please try navigating to one of its sub groups or another group.

en	Now

en	User modification

en	enabled

en	disabled

en	Setting state

en	Edit search

en	Go back to admin:

en	Deployment

en	My favourite settings

en	Invalid settings

en	Filter visible settings...

en	Enable edit mode for all settings

en	Save all edited settings

en	Cancel editing for all settings

en	All actions from this widget apply to the visible settings on the right only.

en	Currently edited by me.

en	Modified but not yet deployed.

en	Currently edited by another user.

en	Different from its default value.

en	Save current setting.

en	Cancel editing current setting.

en	Navigation

en	With %s, System Configuration supports versioning, rollback and user-specific configuration settings.

en	OTRS Test Page
ca	Pàgina de prova de OTRS

en	Unlock
ca	Desbloquejar

en	Welcome %s %s

en	Counter
ca	Comptador

en	Go back to the previous page
ca	Tornar a la pàgina anterior

en	Show

en	Draft title

en	Article display

en	Do you really want to delete "%s"?

en	Confirm

en	Loading, please wait...

en	Click to select a file for upload.

en	Click to select files or just drop them here.

en	Click to select a file or just drop it here.

en	Uploading...

en	Process state

en	Running

en	Finished
ca	Finalitzat

en	No package information available.

en	Add new entry
ca	Afegir nova entrada

en	Add key

en	Deployment comment...

en	This field can have no more than 250 characters.

en	Deploying, please wait...

en	Preparing to deploy, please wait...

en	Deploy now

en	Try again

en	Reset options

en	Reset setting on global level.

en	Reset globally

en	Remove all user changes.

en	Reset locally

en	user(s) have modified this setting.

en	Do you really want to reset this setting to it's default value?

en	You can use the category selection to limit the navigation tree below to entries from the selected category. As soon as you select the category, the tree will be re-built.

en	Database Backend

en	CustomerIDs
ca	Nombres de client

en	Fax

en	Street
ca	Carrer

en	Zip
ca	CP

en	City
ca	Ciutat

en	Country
ca	Pais

en	Valid
ca	Vàlid

en	Mr.
ca	Sr.

en	Mrs.
ca	Sra.

en	Address

en	View system log messages.

en	Edit the system configuration settings.
ca	Editar els paràmetres de configuració del sistema.

en	Update and extend your system with software packages.

en	ACL information from database is not in sync with the system configuration, please deploy all ACLs.

en	ACLs could not be Imported due to a unknown error, please check OTRS logs for more information

en	The following ACLs have been added successfully: %s

en	The following ACLs have been updated successfully: %s

en	There where errors adding/updating the following ACLs: %s. Please check the log file for more information.

en	This field is required

en	There was an error creating the ACL

en	Need ACLID!

en	Could not get data for ACLID %s

en	There was an error updating the ACL

en	There was an error setting the entity sync status.

en	There was an error synchronizing the ACLs.

en	ACL %s could not be deleted

en	There was an error getting data for ACL with ID %s

en	%s (copy) %s

en	Please note that ACL restrictions will be ignored for the Superuser account (UserID 1).

en	Exact match

en	Negated exact match

en	Regular expression

en	Regular expression (ignore case)

en	Negated regular expression

en	Negated regular expression (ignore case)

en	System was unable to create Calendar!

en	Please contact the administrator.

en	No CalendarID!

en	You have no access to this calendar!

en	Error updating the calendar!

en	Couldn't read calendar configuration file.

en	Please make sure your file is valid.

en	Could not import the calendar!

en	Calendar imported!

en	Need CalendarID!

en	Could not retrieve data for given CalendarID

en	Successfully imported %s appointment(s) to calendar %s.

en	+5 minutes

en	+15 minutes

en	+30 minutes

en	+1 hour

en	No permissions

en	System was unable to import file!

en	Please check the log for more information.

en	Notification name already exists!
ca	Nom de notificació ja existeix !

en	Notification added!
ca	Notificació afegida !

en	There was an error getting data for Notification with ID:%s!

en	Unknown Notification %s!
ca	Notificació desconeguda %s !

en	%s (copy)

en	There was an error creating the Notification

en	Notifications could not be Imported due to a unknown error, please check OTRS logs for more information

en	The following Notifications have been added successfully: %s

en	The following Notifications have been updated successfully: %s

en	There where errors adding/updating the following Notifications: %s. Please check the log file for more information.

en	Notification updated!

en	Agent (resources), who are selected within the appointment

en	All agents with (at least) read permission for the appointment (calendar)

en	All agents with write permission for the appointment (calendar)

en	Yes, but require at least one active notification method.

en	Attachment added!
ca	Adjunt afegit!

en	Auto Response added!

en	Invalid CommunicationID!

en	All communications

en	Last 1 hour

en	Last 3 hours

en	Last 6 hours

en	Last 12 hours

en	Last 24 hours

en	Last week

en	Last month

en	Invalid StartTime: %s!

en	Successful

en	Processing

en	Failed

en	Invalid Filter: %s!

en	Less than a second

en	sorted descending

en	sorted ascending

en	Trace

en	Debug

en	Info
ca	Informació

en	Warn

en	days
ca	dias

en	day
ca	dia

en	hour
ca	hora

en	minute
ca	minut

en	seconds
ca	segons

en	second
ca	segon

en	Customer company updated!
ca	Empresa del client actualitzada!

en	Dynamic field %s not found!

en	Unable to set value for dynamic field %s!

en	Customer Company %s already exists!

en	Customer company added!
ca	Empresa del client afegida!

en	No configuration for 'CustomerGroupPermissionContext' found!

en	Please check system configuration.

en	Invalid permission context configuration:

en	Customer updated!
ca	Client actualitzat!

en	New phone ticket

en	New email ticket

en	Customer %s added
ca	Client %s afegit

en	Customer user updated!

en	Same Customer

en	Direct

en	Indirect

en	Change Customer User Relations for Group

en	Change Group Relations for Customer User

en	Allocate Customer Users to Service

en	Allocate Services to Customer User

en	Fields configuration is not valid

en	Objects configuration is not valid

en	Database (%s)

en	Web service (%s)

en	Contact with data (%s)

en	Could not reset Dynamic Field order properly, please check the error log for more details.

en	Undefined subaction.

en	Need %s

en	Add %s field

en	The field does not contain only ASCII letters and numbers.

en	There is another field with the same name.

en	The field must be numeric.

en	Need ValidID

en	Could not create the new field

en	Need ID

en	Could not get data for dynamic field %s

en	Change %s field

en	The name for this field should not change.

en	Could not update the field %s

en	Currently

en	Unchecked

en	Checked

en	Prevent entry of dates in the future

en	Prevent entry of dates in the past

en	This field value is duplicated.

en	Select at least one recipient.

en	minute(s)
ca	minut(s)

en	hour(s)
ca	hora(es)

en	Time unit
ca	Unitat de temps

en	within the last ...

en	within the next ...

en	more than ... ago

en	Unarchived tickets
ca	Tiquets sense arxivar

en	archive tickets

en	restore tickets from archive

en	Need Profile!

en	Got no values to check.

en	Please remove the following words because they cannot be used for the ticket selection:

en	Need WebserviceID!

en	Could not get data for WebserviceID %s

en	ascending
ca	ascendent

en	descending
ca	descendent

en	Need communication type!

en	Communication type needs to be 'Requester' or 'Provider'!

en	Invalid Subaction!

en	Need ErrorHandlingType!

en	ErrorHandlingType %s is not registered

en	Could not update web service

en	Need ErrorHandling

en	Could not determine config for error handler %s

en	Invoker processing outgoing request data

en	Mapping outgoing request data

en	Transport processing request into response

en	Mapping incoming response data

en	Invoker processing incoming response data

en	Transport receiving incoming request data

en	Mapping incoming request data

en	Operation processing incoming request data

en	Mapping outgoing response data

en	Transport sending outgoing response data

en	skip same backend modules only

en	skip all modules

en	Operation deleted

en	Invoker deleted

en	0 seconds

en	15 seconds

en	30 seconds

en	45 seconds

en	1 minute

en	2 minutes

en	3 minutes

en	4 minutes

en	5 minutes

en	10 minutes
ca	10 minuts

en	15 minutes
ca	15 minuts

en	30 minutes

en	1 hour

en	2 hours

en	3 hours

en	4 hours

en	5 hours

en	6 hours

en	12 hours

en	18 hours

en	1 day

en	2 days

en	3 days

en	4 days

en	6 days

en	1 week

en	Could not determine config for invoker %s

en	InvokerType %s is not registered

en	MappingType %s is not registered

en	Need Invoker!

en	Need Event!

en	Could not get registered modules for Invoker

en	Could not get backend for Invoker %s

en	The event %s is not valid.

en	Could not update configuration data for WebserviceID %s

en	This sub-action is not valid

en	xor

en	String

en	Regexp

en	Validation Module

en	Simple Mapping for Outgoing Data

en	Simple Mapping for Incoming Data

en	Could not get registered configuration for action type %s

en	Could not get backend for %s %s

en	Keep (leave unchanged)

en	Ignore (drop key/value pair)

en	Map to (use provided value as default)

en	Exact value(s)

en	Ignore (drop Value/value pair)

en	XSLT Mapping for Outgoing Data

en	XSLT Mapping for Incoming Data

en	Could not find required library %s

en	Outgoing request data before processing (RequesterRequestInput)

en	Outgoing request data before mapping (RequesterRequestPrepareOutput)

en	Outgoing request data after mapping (RequesterRequestMapOutput)

en	Incoming response data before mapping (RequesterResponseInput)

en	Outgoing error handler data after error handling (RequesterErrorHandlingOutput)

en	Incoming request data before mapping (ProviderRequestInput)

en	Incoming request data after mapping (ProviderRequestMapOutput)

en	Outgoing response data before mapping (ProviderResponseInput)

en	Outgoing error handler data after error handling (ProviderErrorHandlingOutput)

en	Could not determine config for operation %s

en	OperationType %s is not registered

en	Need valid Subaction!

en	This field should be an integer.

en	File or Directory not found.

en	There is another web service with the same name.

en	There was an error updating the web service.

en	There was an error creating the web service.

en	Web service "%s" created!

en	Need Name!

en	Need ExampleWebService!

en	Could not load %s.

en	Could not read %s!

en	Need a file to import!

en	The imported file has not valid YAML content! Please check OTRS log for details

en	Web service "%s" deleted!

en	OTRS as provider

en	Operations

en	OTRS as requester

en	Invokers

en	Got no WebserviceHistoryID!

en	Could not get history data for WebserviceHistoryID %s

en	Group updated!
ca	Grup afegit!

en	Mail account added!
ca	Compte de correu afegida!

en	Email account fetch already fetched by another process. Please try again later!

en	Dispatching by email To: field.
ca	Despatxar pel camp To: del correu

en	Dispatching by selected Queue.
ca	Despatxar per la cua seleccionada

en	Agent who created the ticket

en	Agent who owns the ticket

en	Agent who is responsible for the ticket

en	All agents watching the ticket

en	All agents with write permission for the ticket

en	All agents subscribed to the ticket's queue

en	All agents subscribed to the ticket's service

en	All agents subscribed to both the ticket's queue and service

en	Customer user of the ticket

en	All recipients of the first article

en	All recipients of the last article

en	Invisible to customer

en	Visible to customer

en	Your system was successfully upgraded to %s.

en	There was a problem during the upgrade to %s.

en	%s was correctly reinstalled.

en	There was a problem reinstalling %s.

en	Your %s was successfully updated.

en	There was a problem during the upgrade of %s.

en	%s was correctly uninstalled.

en	There was a problem uninstalling %s.

en	PGP environment is not working. Please check log for more info!

en	Need param Key to delete!

en	Key %s deleted!

en	Need param Key to download!

en	Sorry, Apache::Reload is needed as PerlModule and PerlInitHandler in Apache config file. See also scripts/apache2-httpd.include.conf. Alternatively, you can use the command line tool bin/otrs.Console.pl to install packages!

en	No such package!

en	No such file %s in package!

en	No such file %s in local file system!

en	Can't read %s!

en	File is OK

en	Package has locally modified files.

en	Package not verified by the OTRS Group! It is recommended not to use this package.

en	Not Started

en	Updated

en	Already up-to-date

en	Installed

en	Not correctly deployed

en	Package updated correctly

en	Package was already updated

en	Dependency installed correctly

en	The package needs to be reinstalled

en	The package contains cyclic dependencies

en	Not found in on-line repositories

en	Required version is higher than available

en	Dependencies fail to upgrade or install

en	Package could not be installed

en	Package could not be upgraded

en	Repository List

en	No packages found in selected repository. Please check log for more info!

en	Package not verified due a communication issue with verification server!

en	Can't connect to OTRS Feature Add-on list server!

en	Can't get OTRS Feature Add-on list from server!

en	Can't get OTRS Feature Add-on from server!

en	No such filter: %s

en	Priority added!
ca	Prioritat afegida!

en	Process Management information from database is not in sync with the system configuration, please synchronize all processes.

en	Need ExampleProcesses!

en	Need ProcessID!

en	Yes (mandatory)

en	Unknown Process %s!

en	There was an error generating a new EntityID for this Process

en	The StateEntityID for state Inactive does not exists

en	There was an error creating the Process

en	There was an error setting the entity sync status for Process entity: %s

en	Could not get data for ProcessID %s

en	There was an error updating the Process

en	Process: %s could not be deleted

en	There was an error synchronizing the processes.

en	The %s:%s is still in use

en	The %s:%s has a different EntityID

en	Could not delete %s:%s

en	There was an error setting the entity sync status for %s entity: %s

en	Could not get %s

en	Need %s!

en	Process: %s is not Inactive

en	There was an error generating a new EntityID for this Activity

en	There was an error creating the Activity

en	There was an error setting the entity sync status for Activity entity: %s

en	Need ActivityID!

en	Could not get data for ActivityID %s

en	There was an error updating the Activity

en	Missing Parameter: Need Activity and ActivityDialog!

en	Activity not found!

en	ActivityDialog not found!

en	ActivityDialog already assigned to Activity. You cannot add an ActivityDialog twice!

en	Error while saving the Activity to the database!

en	This subaction is not valid

en	Edit Activity "%s"

en	There was an error generating a new EntityID for this ActivityDialog

en	There was an error creating the ActivityDialog

en	There was an error setting the entity sync status for ActivityDialog entity: %s

en	Need ActivityDialogID!

en	Could not get data for ActivityDialogID %s

en	There was an error updating the ActivityDialog

en	Edit Activity Dialog "%s"

en	Agent Interface

en	Customer Interface

en	Agent and Customer Interface

en	Do not show Field

en	Show Field

en	Show Field As Mandatory

en	Edit Path

en	There was an error generating a new EntityID for this Transition

en	There was an error creating the Transition

en	There was an error setting the entity sync status for Transition entity: %s

en	Need TransitionID!

en	Could not get data for TransitionID %s

en	There was an error updating the Transition

en	Edit Transition "%s"

en	Transition validation module

en	At least one valid config parameter is required.

en	There was an error generating a new EntityID for this TransitionAction

en	There was an error creating the TransitionAction

en	There was an error setting the entity sync status for TransitionAction entity: %s

en	Need TransitionActionID!

en	Could not get data for TransitionActionID %s

en	There was an error updating the TransitionAction

en	Edit Transition Action "%s"

en	Error: Not all keys seem to have values or vice versa.

en	Queue updated!
ca	Cua actualitzada!

en	Don't use :: in queue name!

en	Click back and change it!

en	-none-
ca	-no res-

en	Queues ( without auto responses )

en	Change Queue Relations for Template

en	Change Template Relations for Queue

en	Production

en	Test

en	Training

en	Development

en	Role updated!
ca	Rol actualitzat

en	Role added!
ca	Rol afegit!

en	Change Group Relations for Role
ca	Canviar les relacions de grup per a la cua

en	Change Role Relations for Group
ca	Canviar les relacions de rol per al grup

en	Role

en	Change Role Relations for Agent
ca	Canviar les relacions de rol per a l'agent

en	Change Agent Relations for Role
ca	Canviar les relacions de agent per al rol

en	Please activate %s first!
ca	Per favor, en primer lloc, activi %s!

en	S/MIME environment is not working. Please check log for more info!

en	Need param Filename to delete!

en	Need param Filename to download!

en	Needed CertFingerprint and CAFingerprint!

en	CAFingerprint must be different than CertFingerprint

en	Relation exists!

en	Relation added!

en	Impossible to add relation!

en	Relation doesn't exists

en	Relation deleted!

en	Impossible to delete relation!

en	Certificate %s could not be read!

en	Needed Fingerprint

en	Handle Private Certificate Relations

en	Salutation added!

en	Signature updated!
ca	Signatura actualitzada!

en	Signature added!
ca	Signatura afegida!

en	State added!
ca	Estat afegit!

en	File %s could not be read!

en	System e-mail address added!
ca	Adreça de correu electrònic de sistema afegida!

en	Invalid Settings

en	There are no invalid settings active at this time.

en	You currently don't have any favourite settings.

en	The following settings could not be found: %s

en	Import not allowed!

en	System Configuration could not be imported due to an unknown error, please check OTRS logs for more information.

en	Category Search

en	Some imported settings are not present in the current state of the configuration or it was not possible to update them. Please check the OTRS log for more information.

en	You need to enable the setting before locking!

en	You can't work on this setting because %s (%s) is currently working on it.

en	Missing setting name!

en	Missing ResetOptions!

en	Setting is locked by another user!

en	System was not able to lock the setting!

en	System was not able to reset the setting!

en	System was unable to update setting!

en	Missing setting name.

en	Setting not found.

en	Missing Settings!

en	Start date shouldn't be defined after Stop date!

en	There was an error creating the System Maintenance

en	Need SystemMaintenanceID!

en	Could not get data for SystemMaintenanceID %s

en	System Maintenance was added successfully!

en	System Maintenance was updated successfully!

en	Session has been killed!

en	All sessions have been killed, except for your own.

en	There was an error updating the System Maintenance

en	Was not possible to delete the SystemMaintenance entry: %s!

en	Template updated!

en	Template added!

en	Change Attachment Relations for Template

en	Change Template Relations for Attachment

en	Need Type!

en	Type added!
ca	Tipus afegit!

en	Agent updated!
ca	Agent actualitzat!

en	Change Group Relations for Agent
ca	Canviar les relacions de grup per a l'agent

en	Change Agent Relations for Group
ca	Canviar les relacions de agent per al grup

en	Month
ca	Mes

en	Week

en	Day
ca	Dia

en	All appointments

en	Appointments assigned to me

en	Showing only appointments assigned to you! Change settings

en	Appointment not found!

en	Never

en	Every Day

en	Every Week

en	Every Month

en	Every Year

en	Custom

en	Daily

en	Weekly

en	Monthly

en	Yearly

en	every

en	for %s time(s)

en	until ...

en	for ... time(s)

en	until %s

en	No notification

en	%s minute(s) before

en	%s hour(s) before

en	%s day(s) before

en	%s week before

en	before the appointment starts

en	after the appointment has been started

en	before the appointment ends

en	after the appointment has been ended

en	No permission!

en	Cannot delete ticket appointment!

en	No permissions!

en	+%s more

en	Customer History

en	No RecipientField is given!

en	No such config for %s

en	Statistic

en	No preferences for %s!

en	Can't get element data of %s!

en	Can't get filter content data of %s!

en	Customer Name

en	Customer User Name

en	Need SourceObject and SourceKey!

en	You need ro permission!

en	Can not delete link with %s!

en	%s Link(s) deleted successfully.

en	Can not create link with %s! Object already linked as %s.

en	Can not create link with %s!

en	%s links added successfully.

en	The object %s cannot link with other object!

en	Param Group is required!

en	Updated user preferences

en	System was unable to deploy your changes.

en	Setting not found!

en	System was unable to reset the setting!

en	Process ticket

en	Parameter %s is missing.

en	Invalid Subaction.

en	Statistic could not be imported.

en	Please upload a valid statistic file.

en	Export: Need StatID!

en	Delete: Get no StatID!

en	Need StatID!

en	Could not load stat.

en	Add New Statistic

en	Could not create statistic.

en	Run: Get no %s!

en	No TicketID is given!

en	You need %s permissions!

en	Loading draft failed!

en	Sorry, you need to be the ticket owner to perform this action.
ca	Ho sentim, necessita ser el propietari del tiquet per realitzar aquesta acció.

en	Please change the owner first.

en	FormDraft functionality disabled!

en	Draft name is required!

en	FormDraft name %s is already in use!

en	Could not perform validation on field %s!

en	No subject

en	Could not delete draft!

en	Previous Owner
ca	Propietari Anterior

en	wrote
ca	va escriure

en	Message from
ca	Missatge de

en	End message
ca	Final del missatge

en	%s is needed!

en	Plain article not found for article %s!

en	Article does not belong to ticket %s!

en	Can't bounce email!

en	Can't send email!

en	Wrong Subaction!

en	Can't lock Tickets, no TicketIDs are given!

en	Ticket (%s) is not unlocked!

en	The following tickets were ignored because they are locked by another agent or you don't have write access to tickets: %s.

en	The following ticket was ignored because it is locked by another agent or you don't have write access to ticket: %s.

en	You need to select at least one ticket.

en	Bulk feature is not enabled!

en	No selectable TicketID is given!

en	You either selected no ticket or only tickets which are locked by other agents.

en	The following tickets were ignored because they are locked by another agent or you don't have write access to these tickets: %s.

en	The following tickets were locked: %s.

en	Article subject will be empty if the subject contains only the ticket hook!

en	Address %s replaced with registered customer address.

en	Customer user automatically added in Cc.

en	Ticket "%s" created!
ca	Tiquet "%s" creat!

en	No Subaction!

en	Got no TicketID!

en	System Error!

en	No ArticleID is given!

en	Next week
ca	Pròxima setmana

en	Ticket Escalation View
ca	Vista escalat de tiquet

en	Article %s could not be found!

en	Forwarded message from
ca	Missatge reexpedit de

en	End forwarded message
ca	Final del missatge reexpedit

en	Can't show history, no TicketID is given!

en	Can't lock Ticket, no TicketID is given!

en	Sorry, the current owner is %s!

en	Please become the owner first.

en	Ticket (ID=%s) is locked by %s!

en	Change the owner!

en	New Article
ca	Nou article

en	Pending
ca	Pendent

en	Reminder Reached
ca	Recordatori aconseguit

en	My Locked Tickets
ca	Els meus tiquets bloquejats

en	Can't merge ticket with itself!

en	You need move permissions!

en	Chat is not active.

en	No permission.

en	%s has left the chat.

en	This chat has been closed and will be removed in %s hours.

en	Ticket locked.
ca	Tiquet bloquejat

en	No ArticleID!

en	This is not an email article.

en	Can't read plain article! Maybe there is no plain email in backend! Read backend message.

en	Need TicketID!

en	Couldn't get ActivityDialogEntityID "%s"!

en	No Process configured!

en	The selected process is invalid!

en	Process %s is invalid!

en	Subaction is invalid!

en	Parameter %s is missing in %s.

en	No ActivityDialog configured for %s in _RenderAjax!

en	Got no Start ActivityEntityID or Start ActivityDialogEntityID for Process: %s in _GetParam!

en	Couldn't get Ticket for TicketID: %s in _GetParam!

en	Couldn't determine ActivityEntityID. DynamicField or Config isn't set properly!

en	Process::Default%s Config Value missing!

en	Got no ProcessEntityID or TicketID and ActivityDialogEntityID!

en	Can't get StartActivityDialog and StartActivityDialog for the ProcessEntityID "%s"!

en	Can't get Ticket "%s"!

en	Can't get ProcessEntityID or ActivityEntityID for Ticket "%s"!

en	Can't get Activity configuration for ActivityEntityID "%s"!

en	Can't get ActivityDialog configuration for ActivityDialogEntityID "%s"!

en	Can't get data for Field "%s" of ActivityDialog "%s"!

en	PendingTime can just be used if State or StateID is configured for the same ActivityDialog. ActivityDialog: %s!

en	Pending Date
ca	Data pendent

en	for pending* states
ca	per a estats pendents*

en	ActivityDialogEntityID missing!

en	Couldn't get Config for ActivityDialogEntityID "%s"!

en	Couldn't use CustomerID as an invisible field.

en	Missing ProcessEntityID, check your ActivityDialogHeader.tt!

en	No StartActivityDialog or StartActivityDialog for Process "%s" configured!

en	Couldn't create ticket for Process with ProcessEntityID "%s"!

en	Couldn't set ProcessEntityID "%s" on TicketID "%s"!

en	Couldn't set ActivityEntityID "%s" on TicketID "%s"!

en	Could not store ActivityDialog, invalid TicketID: %s!

en	Invalid TicketID: %s!

en	Missing ActivityEntityID in Ticket %s!

en	This step does not belong anymore to the current activity in process for ticket '%s%s%s'! Another user changed this ticket in the meantime. Please close this window and reload the ticket.

en	Missing ProcessEntityID in Ticket %s!

en	Could not set DynamicField value for %s of Ticket with ID "%s" in ActivityDialog "%s"!

en	Could not set PendingTime for Ticket with ID "%s" in ActivityDialog "%s"!

en	Wrong ActivityDialog Field config: %s can't be Display => 1 / Show field (Please change its configuration to be Display => 0 / Do not show field or Display => 2 / Show field as mandatory)!

en	Could not set %s for Ticket with ID "%s" in ActivityDialog "%s"!

en	Default Config for Process::Default%s missing!

en	Default Config for Process::Default%s invalid!

en	Available tickets
ca	Tiquets disponibles

en	including subqueues

en	excluding subqueues

en	QueueView
ca	Veure la cua

en	My Responsible Tickets
ca	Els meus tiquets responsables

en	last-search
ca	última recerca

en	Untitled

en	Ticket Number
ca	Nombre tiquet

en	Ticket
ca	Tiquet

en	printed by
ca	imprès per

en	CustomerID (complex search)

en	CustomerID (exact match)

en	Invalid Users

en	Normal

en	CSV

en	Excel

en	in more than ...

en	Feature not enabled!

en	Service View

en	Status View
ca	Vista d'estat

en	My Watched Tickets
ca	Els meus tiquets vists

en	Feature is not active

en	Link Deleted

en	Ticket Locked

en	Pending Time Set

en	Dynamic Field Updated

en	Outgoing Email (internal)

en	Ticket Created

en	Type Updated

en	Escalation Update Time In Effect

en	Escalation Update Time Stopped

en	Escalation First Response Time Stopped

en	Customer Updated

en	Internal Chat

en	Automatic Follow-Up Sent

en	Note Added

en	Note Added (Customer)

en	SMS Added

en	SMS Added (Customer)

en	State Updated

en	Outgoing Answer

en	Service Updated

en	Link Added

en	Incoming Customer Email

en	Incoming Web Request

en	Priority Updated

en	Ticket Unlocked

en	Outgoing Email

en	Title Updated

en	Ticket Merged

en	Outgoing Phone Call

en	Forwarded Message

en	Removed User Subscription

en	Time Accounted

en	Incoming Phone Call

en	System Request.

en	Incoming Follow-Up

en	Automatic Reply Sent

en	Automatic Reject Sent

en	Escalation Solution Time In Effect

en	Escalation Solution Time Stopped

en	Escalation Response Time In Effect

en	Escalation Response Time Stopped

en	SLA Updated

en	External Chat

en	Queue Changed

en	Notification Was Sent

en	This ticket does not exist, or you don't have permissions to access it in its current state.

en	Missing FormDraftID!

en	Can't get for ArticleID %s!

en	Article filter settings were saved.

en	Event type filter settings were saved.

en	Need ArticleID!

en	Invalid ArticleID!

en	Forward article via mail

en	Forward
ca	Reexpedir

en	Fields with no group

en	Invisible only

en	Visible only

en	Visible and invisible

en	Article could not be opened! Perhaps it is on another article page?

en	Show one article
ca	Mostrar un article

en	Show all articles
ca	Mostrar tots els articles

en	Show Ticket Timeline View

en	Show Ticket Timeline View (%s)

en	Got no FormID.

en	Error: the file could not be deleted properly. Please contact your administrator (missing FileID).

en	ArticleID is needed!

en	No TicketID for ArticleID (%s)!

en	HTML body attachment is missing!

en	FileID and ArticleID are needed!

en	No such attachment (%s)!

en	Check SysConfig setting for %s::QueueDefault.

en	Check SysConfig setting for %s::TicketTypeDefault.

en	You don't have sufficient permissions for ticket creation in default queue.

en	Need CustomerID!

en	My Tickets

en	Company Tickets
ca	Tiquets d'empresa

en	Untitled!

en	Customer Realname

en	Created within the last
ca	Creat els últims

en	Created more than ... ago
ca	Creat fa més de ...

en	Please remove the following words because they cannot be used for the search:

en	Can't reopen ticket, not possible in this queue!

en	Create a new ticket!

en	SecureMode active!

en	If you want to re-run the Installer, disable the SecureMode in the SysConfig.

en	Directory "%s" doesn't exist!

en	Configure "Home" in Kernel/Config.pm first!

en	File "%s/Kernel/Config.pm" not found!

en	Directory "%s" not found!

en	Install OTRS
ca	Instal·lar OTRS

en	Intro

en	Kernel/Config.pm isn't writable!

en	If you want to use the installer, set the Kernel/Config.pm writable for the webserver user!

en	Database Selection
ca	Triar base de dades

en	Unknown Check!

en	The check "%s" doesn't exist!

en	Enter the password for the database user.

en	Database %s

en	Configure MySQL

en	Enter the password for the administrative database user.
ca	Escriu la contrasenya de l'administrador de base de dades.

en	Configure PostgreSQL

en	Configure Oracle

en	Unknown database type "%s".

en	Please go back.

en	Create Database
ca	Crear Base de dades

en	Install OTRS - Error

en	File "%s/%s.xml" not found!

en	Contact your Admin!

en	System Settings
ca	Configuració del sistema

en	Syslog

en	Configure Mail
ca	Configurar el correu

en	Mail Configuration
ca	Configuració de correu.

en	Can't write Config file!

en	Unknown Subaction %s!

en	Can't connect to database, Perl module DBD::%s not installed!

en	Can't connect to database, read comment!

en	Database already contains data - it should be empty!

en	Error: Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.

en	Error: Please set the value for innodb_log_file_size on your database to at least %s MB (current: %s MB, recommended: %s MB). For more information, please have a look at %s.

en	Wrong database collation (%s is %s, but it needs to be utf8).

en	No %s!

en	No such user!

en	Invalid calendar!

en	Invalid URL!

en	There was an error exporting the calendar!

en	Need config Package::RepositoryAccessRegExp

en	Authentication failed from %s!

en	Bounce Article to a different mail address

en	Bounce
ca	Retornar

en	Reply All
ca	Respondre a tots

en	Resend this article

en	Resend

en	View message log details for this article

en	Message Log

en	Reply to note

en	Split this article

en	View the source for this Article

en	Plain Format
ca	Sense format

en	Print this article

en	Contact us at sales@otrs.com

en	Get Help

en	Mark
ca	Marcar

en	Unmark
ca	Desmarcar

en	Upgrade to OTRS Business Solution™

en	Re-install Package

en	Upgrade
ca	Actualitzer

en	Re-install

en	Crypted
ca	Encriptat

en	Sent message encrypted to recipient!

en	Signed
ca	Signat

en	"PGP SIGNED MESSAGE" header found, but invalid!

en	"S/MIME SIGNED MESSAGE" header found, but invalid!

en	Ticket decrypted before

en	Impossible to decrypt: private key for email was not found!

en	Successful decryption

en	There are no encryption keys available for the addresses: '%s'.

en	There are no selected encryption keys for the addresses: '%s'.

en	Cannot use expired encryption keys for the addresses: '%s'.

en	Cannot use revoked encryption keys for the addresses: '%s'.

en	Encrypt

en	Keys/certificates will only be shown for recipients with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Email security

en	PGP sign

en	PGP sign and encrypt

en	PGP encrypt

en	SMIME sign

en	SMIME sign and encrypt

en	SMIME encrypt

en	Cannot use expired signing key: '%s'.

en	Cannot use revoked signing key: '%s'.

en	There are no signing keys available for the addresses '%s'.

en	There are no selected signing keys for the addresses '%s'.

en	Sign
ca	Signatura

en	Keys/certificates will only be shown for a sender with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Shown
ca	Mostra

en	Refresh (minutes)

en	off

en	Shown customer ids

en	Shown customer users

en	Offline

en	User is currently offline.

en	User is currently active.

en	Away

en	User was inactive for a while.

en	The start time of a ticket has been set after the end time!

en	Can't connect to OTRS News server!

en	Can't get OTRS News from server!

en	Can't connect to Product News server!

en	Can't get Product News from server!

en	Can't connect to %s!

en	Shown Tickets
ca	Mostrar tiquets

en	Shown Columns

en	filter not active

en	filter active

en	This ticket has no title or subject

en	7 Day Stats
ca	Estadístiques Setmanals

en	User set their status to unavailable.

en	Unavailable

en	Standard
ca	Estàndard

en	The following tickets are not updated: %s.

en	h

en	m

en	d

en	This ticket does not exist, or you don't have permissions to access it in its current state. You can take one of the following actions:

en	This is a
ca	Aquest és un

en	email
ca	correu

en	click here
ca	faci clic aquí

en	to open it in a new window.
ca	Per a obrir en una nova finestra

en	Year
ca	Any

en	Hours
ca	Hores

en	Minutes
ca	Minuts

en	Check to activate this date
ca	Marcar per activar aquesta data

en	%s TB

en	%s GB

en	%s MB

en	%s KB

en	%s B

en	No Permission!
ca	No té Permís!

en	No Permission

en	Show Tree Selection
ca	Veure arbre selecció

en	Split Quote

en	Remove Quote

en	Linked as

en	Search Result

en	Linked
ca	Enllaçat

en	Bulk
ca	Volum

en	Lite
ca	Petit

en	Unread article(s) available
ca	Article(s) no llegit(s) disponible(s)

en	Appointment

en	Archive search

en	Enable cloud services to unleash all OTRS features!

en	%s Upgrade to %s now! %s

en	Please verify your license data!

en	The license for your %s is about to expire. Please make contact with %s to renew your contract!

en	An update for your %s is available, but there is a conflict with your framework version! Please update your framework first!

en	Online Agent: %s
ca	Agent connectat: %s

en	There are more escalated tickets!
ca	No hi ha més tiquets escalats

en	Please select a time zone in your preferences and confirm it by clicking the save button.

en	Online Customer: %s
ca	Client connectat: %s

en	System maintenance is active!

en	A system maintenance period will start at: %s and is expected to stop at: %s

en	OTRS Daemon is not running.

en	You have Out of Office enabled, would you like to disable it?
ca	Vostè té Fora de l'Oficina habilitat, vol desactivar-ho?

en	The installation of packages which are not verified by the OTRS Group is activated. These packages could threaten your whole system! It is recommended not to use unverified packages.

en	You have %s invalid setting(s) deployed. Click here to show invalid settings.

en	You have undeployed settings, would you like to deploy them?

en	The configuration is being updated, please be patient...

en	There is an error updating the system configuration!

en	Don't use the Superuser account to work with %s! Create new Agents and work with these accounts instead.

en	Please make sure you've chosen at least one transport method for mandatory notifications.

en	Preferences updated successfully!
ca	Les preferències van ser actualitzades!

en	(in process)

en	Please specify an end date that is after the start date.

en	Current password
ca	Contrasenya actual

en	New password
ca	Nova contrasenya

en	Verify password
ca	Verificar la contrasenya

en	The current password is not correct. Please try again!
ca	La contrasenya actual no és correcta. Per favor, intenti-ho de nou!

en	Please supply your new password!

en	Can't update password, your new passwords do not match. Please try again!
ca	No es pot actualitzar la contrasenya, les contrasenyes noves no coincideixen. Per favor, intenti-ho de nou!

en	This password is forbidden by the current system configuration. Please contact the administrator if you have additional questions.

en	Can't update password, it must be at least %s characters long!
ca	No es pot actualitzar la contrasenya, ha de tenir almenys %s caràcters!

en	Can't update password, it must contain at least 2 lowercase and 2 uppercase letter characters!

en	Can't update password, it must contain at least 1 digit!
ca	No es pot actualitzar la contrasenya, ha de contenir almenys un dígit 1!

en	Can't update password, it must contain at least 2 letter characters!

en	Time zone updated successfully!

en	invalid
ca	invàlid

en	valid
ca	vàlid

en	No (not supported)

en	No past complete or the current+upcoming complete relative time value selected.

en	The selected time period is larger than the allowed time period.

en	No time scale value available for the current selected time scale value on the X axis.

en	The selected date is not valid.

en	The selected end time is before the start time.

en	There is something wrong with your time selection.

en	Please select only one element or allow modification at stat generation time.

en	Please select at least one value of this field or allow modification at stat generation time.

en	Please select one element for the X-axis.

en	You can only use one time element for the Y axis.

en	You can only use one or two elements for the Y axis.

en	Please select at least one value of this field.

en	Please provide a value or allow modification at stat generation time.

en	Please select a time scale.

en	Your reporting time interval is too small, please use a larger time scale.

en	second(s)
ca	segon(s)

en	quarter(s)
ca	quart(s)

en	half-year(s)
ca	mig-any(s)

en	Please remove the following words because they cannot be used for the ticket restrictions: %s.

en	Cancel editing and unlock this setting

en	Reset this setting to its default value.

en	Unable to load %s!

en	Content
ca	Contingut

en	Unlock to give it back to the queue

en	Lock it to work on it
ca	Bloquejar-lo per a treballar en ell

en	Unwatch
ca	No veure

en	Remove from list of watched tickets
ca	Eliminar de la llista de tiquets vists

en	Watch
ca	Veure

en	Add to list of watched tickets
ca	Afegir a la llista de tiquets vists

en	Order by
ca	Ordenar per

en	Ticket Information

en	Locked Tickets New
ca	Tiquets bloquejats-Nou

en	Locked Tickets Reminder Reached
ca	Tiquets bloquejats-Recordatori aconseguit

en	Locked Tickets Total
ca	Tiquets bloquejats-Total

en	Responsible Tickets New
ca	Tiquets responsables-Nou

en	Responsible Tickets Reminder Reached
ca	Tiquets responsables-Recordatori aconseguit

en	Responsible Tickets Total
ca	Tiquets responsables-Total

en	Watched Tickets New
ca	Tiquets vistos-Nou

en	Watched Tickets Reminder Reached
ca	Tiquets vistos-Recordatori aconseguit

en	Watched Tickets Total
ca	Tiquets vistos-Total

en	Ticket Dynamic Fields

en	Couldn't read ACL configuration file. Please make sure the file is valid.

en	It is currently not possible to login due to a scheduled system maintenance.

en	You have exceeded the number of concurrent agents - contact sales@otrs.com.

en	Please note that the session limit is almost reached.

en	Login rejected! You have exceeded the maximum number of concurrent Agents! Contact sales@otrs.com immediately!

en	Session limit reached! Please try again later.

en	Session per user limit reached!

en	Session invalid. Please log in again.
ca	Sessió invàlida. Si us plau, torna a entrar.

en	Session has timed out. Please log in again.
ca	La sessió ha expirat. Per favor iniciï una sessió novament.

en	PGP sign only

en	PGP encrypt only

en	SMIME sign only

en	SMIME encrypt only

en	PGP and SMIME not enabled.

en	Skip notification delivery

en	Send unsigned notification

en	Send unencrypted notification

en	Configuration Options Reference

en	This setting can not be changed.

en	This setting is not active by default.

en	This setting can not be deactivated.

en	This setting is not visible.

en	This setting can be overridden in the user preferences.

en	This setting can be overridden in the user preferences, but is not active by default.

en	Customer user "%s" already exists.

en	This email address is already in use for another customer user.

en	before/after
ca	abans/desprès

en	between
ca	entre

en	e.g. Text or Te*t

en	Ignore this field.

en	This field is required or
ca	Aquest camp és obligatori o

en	The field content is too long!
ca	El contingut del camp és massa llarg!

en	Maximum size is %s characters.
ca	Màx. %s caràcters.

en	Couldn't read Notification configuration file. Please make sure the file is valid.

en	Imported notification has body text with more than 4000 characters.

en	not installed

en	installed
ca	instal·lat

en	Unable to parse repository index document.
ca	No es pot analitzar el repositori de documents de l'índex.

en	No packages for your framework version found in this repository, it only contains packages for other framework versions.
ca	No hi ha paquets per a la seva versió de Framework en aquest repositori, aquest només conté els paquets per a altres versions de Framework.

en	File is not installed!

en	File is different!

en	Can't read file!

en	If you continue to install this package, the following issues may occur:Security problemsStability problemsPerformance problemsPlease note that issues that are caused by working with this package are not covered by OTRS service contracts.

en	The installation of packages which are not verified by the OTRS Group is not possible by default. You can activate the installation of not verified packages via the "AllowNotVerifiedPackages" system configuration setting.

en	The process "%s" and all of its data has been imported successfully.

en	Inactive

en	FadeAway

en	Can't contact registration server. Please try again later.

en	No content received from registration server. Please try again later.

en	Can't get Token from sever

en	Username and password do not match. Please try again.

en	Problems processing server result. Please try again later.

en	Sum
ca	Suma

en	week
ca	setmana

en	quarter
ca	un quart

en	half-year
ca	mig any

en	State Type

en	Created Priority
ca	Prioritat de Creació

en	Created State
ca	Estat al Crear-se

en	Create Time
ca	Data de Creació

en	Pending until time

en	Close Time
ca	Data de Tancament

en	Escalation
ca	Escalat

en	Escalation - First Response Time

en	Escalation - Update Time

en	Escalation - Solution Time

en	Agent/Owner
ca	Agent/Propietari

en	Created by Agent/Owner
ca	Creat per Agent/Propietari

en	Assigned to Customer User Login

en	Evaluation by
ca	Avaluació per

en	Ticket/Article Accounted Time
ca	Temps utilitzat pel tiquet/article

en	Ticket Create Time
ca	Creació del tiquet

en	Ticket Close Time
ca	Finalització del tiquet

en	Accounted time by Agent
ca	Temps utilitzat per l'agent

en	Total Time
ca	Temps total

en	Ticket Average
ca	Tiquet-Mitjana

en	Ticket Min Time
ca	Tiquet-Temps Mín

en	Ticket Max Time
ca	Tiquet-Temps Màx

en	Number of Tickets
ca	Nombre de tiquets

en	Article Average
ca	Article-Mitjana

en	Article Min Time
ca	Article-Temps Mín

en	Article Max Time
ca	Article-Temps Màx

en	Number of Articles
ca	Nombre d'articles

en	unlimited

en	Attributes to be printed
ca	Atributs a imprimir

en	Sort sequence
ca	Ordenar seqüència

en	State Historic

en	State Type Historic

en	Historic Time Range

en	Number
ca	Nombre

en	Last Changed

en	Solution Average

en	Solution Min Time

en	Solution Max Time

en	Solution Average (affected by escalation configuration)

en	Solution Min Time (affected by escalation configuration)

en	Solution Max Time (affected by escalation configuration)

en	Solution Working Time Average (affected by escalation configuration)

en	Solution Min Working Time (affected by escalation configuration)

en	Solution Max Working Time (affected by escalation configuration)

en	First Response Average (affected by escalation configuration)

en	First Response Min Time (affected by escalation configuration)

en	First Response Max Time (affected by escalation configuration)

en	First Response Working Time Average (affected by escalation configuration)

en	First Response Min Working Time (affected by escalation configuration)

en	First Response Max Working Time (affected by escalation configuration)

en	Number of Tickets (affected by escalation configuration)

en	Days

en	Outdated Tables

en	Outdated tables were found in the database. These can be removed if empty.

en	Table Presence

en	Internal Error: Could not open file.

en	Table Check

en	Internal Error: Could not read file.

en	Tables found which are not present in the database.

en	Database Size

en	Could not determine database size.

en	Database Version

en	Could not determine database version.

en	Client Connection Charset

en	Setting character_set_client needs to be utf8.

en	Server Database Charset

en	This character set is not yet supported, please see https://bugs.otrs.org/show_bug.cgi?id=12361. Please convert your database to the character set 'utf8'.

en	The setting character_set_database needs to be 'utf8'.

en	Table Charset

en	There were tables found which do not have 'utf8' as charset.

en	InnoDB Log File Size

en	The setting innodb_log_file_size must be at least 256 MB.

en	Invalid Default Values

en	Tables with invalid default values were found. In order to fix it automatically, please run: bin/otrs.Console.pl Maint::Database::Check --repair

en	Maximum Query Size

en	The setting 'max_allowed_packet' must be higher than 64 MB.

en	Query Cache Size

en	The setting 'query_cache_size' should be used (higher than 10 MB but not more than 512 MB).

en	Default Storage Engine

en	Table Storage Engine

en	Tables with a different storage engine than the default engine were found.

en	MySQL 5.x or higher is required.

en	NLS_LANG Setting

en	NLS_LANG must be set to al32utf8 (e.g. GERMAN_GERMANY.AL32UTF8).

en	NLS_DATE_FORMAT Setting

en	NLS_DATE_FORMAT must be set to 'YYYY-MM-DD HH24:MI:SS'.

en	NLS_DATE_FORMAT Setting SQL Check

en	Primary Key Sequences and Triggers

en	The following sequences and/or triggers with possible wrong names have been found. Please rename them manually.

en	Setting client_encoding needs to be UNICODE or UTF8.

en	Setting server_encoding needs to be UNICODE or UTF8.

en	Date Format

en	Setting DateStyle needs to be ISO.

en	Primary Key Sequences

en	The following sequences with possible wrong names have been found. Please rename them manually.

en	PostgreSQL 9.2 or higher is required.

en	OTRS Disk Partition

en	Disk Usage

en	The partition where OTRS is located is almost full.

en	The partition where OTRS is located has no disk space problems.

en	Disk Partitions Usage

en	Distribution

en	Could not determine distribution.

en	Kernel Version

en	Could not determine kernel version.

en	System Load

en	The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).

en	Perl Modules

en	Not all required Perl modules are correctly installed.

en	Perl Modules Audit

en	CPAN::Audit reported that one or more installed Perl modules have known vulnerabilities. Please note that there might be false positives for distributions patching Perl modules without changing their version number.

en	CPAN::Audit did not report any known vulnerabilities in the installed Perl modules.

en	Free Swap Space (%)

en	No swap enabled.

en	Used Swap Space (MB)

en	There should be more than 60% free swap space.

en	There should be no more than 200 MB swap space used.

en	OTRS

en	Article Search Index Status

en	Indexed Articles

en	Articles Per Communication Channel

en	Incoming communications

en	Outgoing communications

en	Failed communications

en	Average processing time of communications (s)

en	Communication Log Account Status (last 24 hours)

en	No connections found.

en	ok

en	permanent connection errors

en	intermittent connection errors

en	Config Settings

en	Could not determine value.

en	Daemon

en	Daemon is running.

en	Daemon is not running.

en	Database Records

en	Tickets
ca	Tiquets

en	Ticket History Entries

en	Articles

en	Attachments (DB, Without HTML)

en	Customers With At Least One Ticket

en	Dynamic Field Values

en	Invalid Dynamic Fields

en	Invalid Dynamic Field Values

en	GenericInterface Webservices

en	Process Tickets

en	Months Between First And Last Ticket

en	Tickets Per Month (avg)

en	Open Tickets
ca	Tiquets oberts

en	Default SOAP Username And Password

en	Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.

en	Default Admin Password

en	Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.

en	Email Sending Queue

en	Emails queued for sending

en	FQDN (domain name)

en	Please configure your FQDN setting.

en	Domain Name

en	Your FQDN setting is invalid.

en	File System Writable

en	The file system on your OTRS partition is not writable.

en	Legacy Configuration Backups

en	No legacy configuration backup files found.

en	Legacy configuration backup files found in Kernel/Config/Backups folder, but they might still be required by some packages.

en	Legacy configuration backup files are no longer needed for the installed packages, please remove them from Kernel/Config/Backups folder.

en	Package Installation Status

en	Some packages have locally modified files.

en	Some packages are not correctly installed.

en	Package Verification Status

en	Some packages are not verified by the OTRS Group! It is recommended not to use this packages.

en	Package Framework Version Status

en	Some packages are not allowed for the current framework version.

en	Package List

en	Session Config Settings

en	Spooled Emails

en	There are emails in var/spool that OTRS could not process.

en	Your SystemID setting is invalid, it should only contain digits.

en	Default Ticket Type

en	The configured default ticket type is invalid or missing. Please change the setting Ticket::Type::Default and select a valid ticket type.

en	Ticket Index Module

en	You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.

en	Invalid Users with Locked Tickets

en	There are invalid users with locked tickets.

en	You should not have more than 8,000 open tickets in your system.

en	Ticket Search Index Module

en	The indexing process forces the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.

en	Orphaned Records In ticket_lock_index Table

en	Table ticket_lock_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Orphaned Records In ticket_index Table

en	Table ticket_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Time Settings

en	Server time zone

en	OTRS time zone

en	OTRS time zone is not set.

en	User default time zone

en	User default time zone is not set.

en	Calendar time zone is not set.

en	UI - Agent Skin Usage

en	UI - Agent Theme Usage

en	UI - Special Statistics

en	Agents using custom main menu ordering

en	Agents using favourites for the admin overview

en	Webserver

en	Loaded Apache Modules

en	MPM model

en	OTRS requires apache to be run with the 'prefork' MPM model.

en	CGI Accelerator Usage

en	You should use FastCGI or mod_perl to increase your performance.

en	mod_deflate Usage

en	Please install mod_deflate to improve GUI speed.

en	mod_filter Usage

en	Please install mod_filter if mod_deflate is used.

en	mod_headers Usage

en	Please install mod_headers to improve GUI speed.

en	Apache::Reload Usage

en	Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.

en	Apache2::DBI Usage

en	Apache2::DBI should be used to get a better performance with pre-established database connections.

en	Environment Variables

en	Support Data Collection

en	Support data could not be collected from the web server.

en	Webserver Version

en	Could not determine webserver version.

en	Concurrent Users Details

en	Concurrent Users

en	OK

en	Problem

en	Setting %s does not exists!

en	Setting %s is not locked to this user!

en	Setting value is not valid!

en	Could not add modified setting!

en	Could not update modified setting!

en	Setting could not be unlocked!

en	Missing key %s!

en	Invalid setting: %s

en	Could not combine settings values into a perl hash.

en	Can not lock the deployment for UserID '%s'!

en	All Settings

en	Default

en	Value is not correct! Please, consider updating this field.

en	Value doesn't satisfy regex (%s).

en	Enabled

en	Disabled

en	System was not able to calculate user Date in OTRSTimeZone!

en	System was not able to calculate user DateTime in OTRSTimeZone!

en	Value is not correct! Please, consider updating this module.

en	Value is not correct! Please, consider updating this setting.

en	Reset of unlock time.

en	Chat Participant

en	Chat Message Text

en	Login failed! Your user name or password was entered incorrectly.
ca	Connexió fallida! El seu nom d'usuari o contrasenya van ser entrats incorrectament.

en	Authentication succeeded, but no user data record is found in the database. Please contact the administrator.

en	Can`t remove SessionID.

en	Logout successful.

en	Feature not active!
ca	Característica no activa

en	Sent password reset instructions. Please check your email.
ca	Enviades les instruccions per restablir la contrasenya. Per favor, consulti el seu correu electrònic.

en	Invalid Token!
ca	'Token' invàlid!

en	Sent new password to %s. Please check your email.
ca	Enviada nova contrasenya per a %s. Per favor, consulti el seu correu electrònic.

en	Error: invalid session.

en	No Permission to use this frontend module!

en	Authentication succeeded, but no customer record is found in the customer backend. Please contact the administrator.

en	Reset password unsuccessful. Please contact the administrator.

en	This e-mail address already exists. Please log in or reset your password.
ca	Aquesta adreça de correu ja existeix. Si us plau, entra o demana canvi de contrasenya.

en	This email address is not allowed to register. Please contact support staff.

en	Added via Customer Panel (%s)

en	Customer user can't be added!

en	Can't send account info!

en	New account created. Sent login information to %s. Please check your email.
ca	Nou compte creat. Enviada la informació d'accés a %s. Per favor, consulti el seu correu electrònic.

en	Action "%s" not found!

en	invalid-temporarily
ca	invàlid-temporalment

en	Group for default access.

en	Group of all administrators.

en	Group for statistics access.

en	new
ca	nou

en	All new state types (default: viewable).

en	open
ca	obert

en	All open state types (default: viewable).

en	closed
ca	tancat

en	All closed state types (default: not viewable).

en	pending reminder
ca	recordatori pendent

en	All 'pending reminder' state types (default: viewable).

en	pending auto
ca	pendent auto

en	All 'pending auto *' state types (default: viewable).

en	removed
ca	eliminat

en	All 'removed' state types (default: not viewable).

en	merged
ca	fusionat

en	State type for merged tickets (default: not viewable).

en	New ticket created by customer.

en	closed successful
ca	tancat amb èxit

en	Ticket is closed successful.

en	closed unsuccessful
ca	tancat sense èxit

en	Ticket is closed unsuccessful.

en	Open tickets.
ca	Tiquets oberts.

en	Customer removed ticket.

en	Ticket is pending for agent reminder.

en	pending auto close+
ca	pendent auto close+

en	Ticket is pending for automatic close.

en	pending auto close-
ca	pendent auto close-

en	State for merged tickets.

en	system standard salutation (en)

en	Standard Salutation.

en	system standard signature (en)

en	Standard Signature.

en	Standard Address.

en	possible

en	Follow-ups for closed tickets are possible. Ticket will be reopened.

en	reject
ca	rebutjar

en	Follow-ups for closed tickets are not possible. No new ticket will be created.

en	new ticket

en	Follow-ups for closed tickets are not possible. A new ticket will be created.

en	Postmaster queue.

en	All default incoming tickets.

en	All junk tickets.

en	All misc tickets.

en	auto reply
ca	auto respondre

en	Automatic reply which will be sent out after a new ticket has been created.

en	auto reject
ca	auto rebuig

en	Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").

en	auto follow up
ca	auto seguiment

en	Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").

en	auto reply/new ticket
ca	auto respondre/nou tiquet

en	Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").

en	auto remove
ca	auto eliminar

en	Auto remove will be sent out after a customer removed the request.

en	default reply (after new ticket has been created)

en	default reject (after follow-up and rejected of a closed ticket)

en	default follow-up (after a ticket follow-up has been added)

en	default reject/new ticket created (after closed follow-up with new ticket creation)

en	Unclassified

en	1 very low
ca	1 molt baix

en	2 low
ca	2 baix

en	3 normal

en	4 high
ca	4 alt

en	5 very high
ca	5 molt alt

en	unlock
ca	desbloquejat

en	lock
ca	bloquejat

en	tmp_lock

en	agent

en	system
ca	Sistema

en	customer
ca	client

en	Ticket create notification

en	You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".

en	Ticket follow-up notification (unlocked)

en	You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".

en	Ticket follow-up notification (locked)

en	You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.

en	Ticket lock timeout notification
ca	Notificació de bloqueig de tiquets per temps

en	You will receive a notification as soon as a ticket owned by you is automatically unlocked.

en	Ticket owner update notification

en	Ticket responsible update notification

en	Ticket new note notification

en	Ticket queue update notification

en	You will receive a notification if a ticket is moved into one of your "My Queues".

en	Ticket pending reminder notification (locked)

en	Ticket pending reminder notification (unlocked)

en	Ticket escalation notification

en	Ticket escalation warning notification

en	Ticket service update notification

en	You will receive a notification if a ticket's service is changed to one of your "My Services".

en	Appointment reminder notification

en	You will receive a notification each time a reminder time is reached for one of your appointments.

en	Ticket email delivery failure notification

en	Error during AJAX communication. Status: %s, Error: %s

en	This window must be called from compose window.

en	Add all

en	An item with this name is already present.

en	This item still contains sub items. Are you sure you want to remove this item including its sub items?

en	More

en	Less

en	Press Ctrl+C (Cmd+C) to copy to clipboard

en	Delete this Attachment

en	Deleting attachment...

en	There was an error deleting the attachment. Please check the logs for more information.

en	Attachment was deleted successfully.

en	Do you really want to delete this dynamic field? ALL associated data will be LOST!

en	Delete field

en	Deleting the field and its data. This may take a while...

en	Remove this dynamic field

en	Remove selection

en	Do you really want to delete this generic agent job?

en	Delete this Event Trigger
ca	Esborrar aquest gallet d'esdeveniment

en	Duplicate event.

en	This event is already attached to the job, Please use a different one.

en	An error occurred during communication.
ca	Es va produir un error durant la comunicació.

en	Request Details
ca	Detalls de la sol·licitud

en	Request Details for Communication ID

en	Show or hide the content.

en	Clear debug log
ca	Esborrar registre de depuració

en	Delete error handling module

en	It is not possible to add a new event trigger because the event is not set.

en	Delete this Invoker
ca	Esborrar aquest invocador

en	Sorry, the only existing condition can't be removed.

en	Sorry, the only existing field can't be removed.

en	Delete conditions

en	Mapping for Key %s

en	Mapping for Key

en	Delete this Key Mapping

en	Delete this Operation

en	Clone web service

en	Delete operation

en	Delete invoker

en	WARNING: When you change the name of the group 'admin', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.
ca	ADVERTIMENT: Quan es canvia el nom del grup 'admin', abans de fer els canvis apropiats en SysConfig, se li bloqueja l'accés al panell d'administració! Si això ocorre, per favor, canviï el nom del grup de nou a admin amb una sentència SQL.

en	Delete this Mail Account

en	Deleting the mail account and its data. This may take a while...

en	Do you really want to delete this notification language?

en	Do you really want to delete this notification?

en	Do you really want to delete this key?

en	There is a package upgrade process running, click here to see status information about the upgrade progress.

en	A package upgrade was recently finished. Click here to see the results.

en	No response from get package upgrade result.

en	Update all packages

en	Dismiss

en	Update All Packages

en	No response from package upgrade all.

en	Currently not possible

en	This is currently disabled because of an ongoing package upgrade.

en	This option is currently disabled because the OTRS Daemon is not running.

en	Are you sure you want to update all installed packages?

en	No response from get package upgrade run status.

en	Delete this PostMasterFilter

en	Deleting the postmaster filter and its data. This may take a while...

en	Remove Entity from canvas

en	No TransitionActions assigned.

en	No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.

en	This Activity cannot be deleted because it is the Start Activity.

en	Remove the Transition from this Process

en	As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?

en	Delete Entity

en	This Activity is already used in the Process. You cannot add it twice!

en	Error during AJAX communication

en	An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.

en	This Transition is already used for this Activity. You cannot use it twice!

en	This TransitionAction is already used in this Path. You cannot use it twice!

en	Hide EntityIDs

en	Edit Field Details

en	Customer interface does not support articles not visible for customers.

en	Sorry, the only existing parameter can't be removed.

en	Do you really want to delete this certificate?

en	Sending Update...

en	Support Data information was successfully sent.

en	Was not possible to send Support Data information.

en	Update Result

en	Generating...

en	It was not possible to generate the Support Bundle.

en	Generate Result

en	Support Bundle

en	The mail could not be sent

en	It is not possible to set this entry to invalid. All affected configuration settings have to be changed beforehand.

en	Cannot proceed

en	Update manually

en	You can either have the affected settings updated automatically to reflect the changes you just made or do it on your own by pressing 'update manually'.

en	Save and update automatically

en	Don't save, update manually

en	The item you're currently viewing is part of a not-yet-deployed configuration setting, which makes it impossible to edit it in its current state. Please wait until the setting has been deployed. If you're unsure what to do next, please contact your system administrator.

en	Loading...
ca	Carregant...

en	Search the System Configuration

en	Please enter at least one search word to find anything.

en	Unfortunately deploying is currently not possible, maybe because another agent is already deploying. Please try again later.

en	Deploy

en	The deployment is already running.

en	Deployment successful. You're being redirected...

en	There was an error. Please save all settings you are editing and check the logs for more information.

en	Reset option is required!

en	By restoring this deployment all settings will be reverted to the value they had at the time of the deployment. Do you really want to continue?

en	Keys with values can't be renamed. Please remove this key/value pair instead and re-add it afterwards.

en	Unlock setting.

en	Do you really want to delete this scheduled system maintenance?

en	Delete this Template

en	Deleting the template and its data. This may take a while...

en	Jump

en	Timeline Month

en	Timeline Week

en	Timeline Day

en	Previous
ca	Anterior

en	Resources

en	Su
ca	Dm

en	Mo
ca	Dl

en	Tu
ca	Dm

en	We
ca	Dx

en	Th
ca	Dj

en	Fr
ca	Dv

en	Sa
ca	Ds

en	This is a repeating appointment

en	Would you like to edit just this occurrence or all occurrences?

en	All occurrences

en	Just this occurrence

en	Too many active calendars

en	Please either turn some off first or increase the limit in configuration.

en	Restore default settings

en	Are you sure you want to delete this appointment? This operation cannot be undone.

en	First select a customer user, then select a customer ID to assign to this ticket.

en	Duplicated entry

en	It is going to be deleted from the field, please try again.

en	Please enter at least one search value or * to find anything.

en	Information about the OTRS Daemon

en	Please check the fields marked as red for valid inputs.

en	month
ca	mes

en	Remove active filters for this widget.

en	Please wait...

en	Searching for linkable objects. This may take a while...

en	Do you really want to delete this link?

en	Are you using a browser plugin like AdBlock or AdBlockPlus? This can cause several issues and we highly recommend you to add an exception for this domain.

en	Do not show this warning again.

en	Sorry, but you can't disable all methods for notifications marked as mandatory.

en	Sorry, but you can't disable all methods for this notification.

en	Please note that at least one of the settings you have changed requires a page reload. Click here to reload the current screen.

en	An unknown error occurred. Please contact the administrator.

en	Switch to desktop mode

en	Please remove the following words from your search as they cannot be searched for:

en	Generate

en	This element has children elements and can currently not be removed.

en	Do you really want to delete this statistic?

en	Select a customer ID to assign to this ticket

en	Do you really want to continue?

en	...and %s more

en	...show less

en	Add new draft

en	Delete draft

en	There are no more drafts available.

en	It was not possible to delete this draft.

en	Article filter
ca	Filtre d'article

en	Apply
ca	Aplicar

en	Event Type Filter

en	Slide the navigation bar

en	Please turn off Compatibility Mode in Internet Explorer!

en	Find out more

en	Switch to mobile mode

en	Error: Browser Check failed!

en	Reload page

en	Reload page (%ss)

en	Namespace %s could not be initialized, because %s could not be found.

en	An error occurred! Please check the browser error log for more details!

en	One or more errors occurred!
ca	Han ocorregut un o més errors!

en	Mail check successful.
ca	Comprovació de correu finalitzada amb èxit.

en	Error in the mail settings. Please correct and try again.
ca	Error en la configuració de correu. Per favor, corregeixi i torni a intentar-ho.

en	Open this node in a new window

en	Please add values for all keys before saving the setting.

en	The key must not be empty.

en	A key with this name ('%s') already exists.

en	Do you really want to revert this setting to its historical value?

en	Open date selection
ca	Selecció de data d'obertura

en	Invalid date (need a future date)!
ca	Data incorrecta (es necessita una data futura)!

en	Invalid date (need a past date)!

en	Not available

en	and %s more...

en	Show current selection

en	Current selection

en	Clear all

en	Filters

en	Clear search

en	If you now leave this page, all open popup windows will be closed, too!
ca	Si ara surt d'aquesta pàgina, totes les finestres emergents obertes es tancaran, també!

en	A popup of this screen is already open. Do you want to close it and load this one instead?
ca	Una finestra d'aquesta pantalla ja està oberta. Vol tancar-la i carregar aquesta?

en	Could not open popup window. Please disable any popup blockers for this application.
ca	No es va poder obrir una finestra emergent. Per favor, deshabiliti qualsevol bloqueig de finestres emergents per a aquesta aplicació.

en	Ascending sort applied,

en	Descending sort applied,

en	No sort applied,

en	sorting is disabled

en	activate to apply an ascending sort

en	activate to apply a descending sort

en	activate to remove the sort

en	Remove the filter

en	There are currently no elements available to select from.

en	Please only select one file for upload.

en	Sorry, you can only upload one file here.

en	Sorry, you can only upload %s files.

en	Please only select at most %s files for upload.

en	The following files are not allowed to be uploaded: %s

en	The following files exceed the maximum allowed size per file of %s and were not uploaded: %s

en	The following files were already uploaded and have not been uploaded again: %s

en	No space left for the following files: %s

en	Available space %s of %s.

en	Upload information

en	An unknown error occurred when deleting the attachment. Please try again. If the error persists, please contact your system administrator.

en	yes
ca	si

en	no

en	This is %s

en	Complex %s with %s arguments

en	No Data Available.

en	Grouped

en	Stacked

en	Stream

en	Expanded

en	Dear Customer, Unfortunately we could not detect a valid ticket number in your subject, so this email can't be processed. Please create a new ticket via the customer panel. Thanks for your help! Your Helpdesk Team

en	(work units)

en	2 minutes
ca	2 minuts

en	5 minutes
ca	5 minuts

en	7 minutes
ca	7 minuts

en	"Slim" skin which tries to save screen space for power users.

en	%s

en	(UserLogin) Firstname Lastname

en	(UserLogin) Lastname Firstname

en	(UserLogin) Lastname, Firstname

en	*** out of office until %s (%s d left) ***

en	0 - Disabled

en	1 - Available

en	1 - Enabled

en	10 Minutes

en	100 (Expert)

en	15 Minutes

en	2 - Enabled and required

en	2 - Enabled and shown by default

en	2 - Enabled by default

en	2 Minutes

en	200 (Advanced)

en	30 Minutes

en	300 (Beginner)

en	5 Minutes

en	A TicketWatcher Module.

en	A Website

en	A list of dynamic fields that are merged into the main ticket during a merge operation. Only dynamic fields that are empty in the main ticket will be set.

en	A picture

en	ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).
ca	Mòdul de ACL que permet tancar els tiquets pare només si tots els seus fills ja estan tancats ("Estat" mostra que estats no estan disponibles per al tiquet pare fins que tots els tiquets fill estiguin tancats).

en	Access Control Lists (ACL)

en	AccountedTime

en	Activates a blinking mechanism of the queue that contains the oldest ticket.
ca	Activa un mecanisme de parpalleig de la cua que conté els tiquets més antics.

en	Activates lost password feature for agents, in the agent interface.
ca	Activa la funció de contrasenya perduda per als agents, en la interfície de l'agent.

en	Activates lost password feature for customers.
ca	Activa la funció de contrasenya perduda per als clients.

en	Activates support for customer and customer user groups.

en	Activates the article filter in the zoom view to specify which articles should be shown.
ca	Activa el filtre d'article en la vista de zoom per especificar què articles s'han de mostrar.

en	Activates the available themes on the system. Value 1 means active, 0 means inactive.
ca	Activa els temes disponibles en el sistema. 1 significa actiu, 0 significa inactiu.

en	Activates the ticket archive system search in the customer interface.

en	Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.
ca	Activa el sistema d'arxiu de tiquet per tenir un sistema més ràpid, movent alguns tiquets fora dels objectius diaris. Per realitzar una recerca d'aquests tiquets, l'opció d'arxiu ha d'estar habilitada en la recerca de tiquets.

en	Activates time accounting.
ca	Activa la comptabilitat de temps.

en	ActivityID

en	Add a note to this ticket
ca	Afegir una nota a aquest tiquet

en	Add an inbound phone call to this ticket

en	Add an outbound phone call to this ticket

en	Added %s time unit(s), for a total of %s time unit(s).

en	Added email. %s
ca	Afegit correu. %s

en	Added follow-up to ticket [%s]. %s

en	Added link to ticket "%s".
ca	Afegit enllaç al tiquet "%s".

en	Added note (%s).

en	Added phone call from customer.

en	Added phone call to customer.

en	Added subscription for user "%s".
ca	Subscriure's

en	Added system request (%s).

en	Added web request from customer.

en	Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.
ca	Afegeix un sufix amb l'any actual i el mes en el fitxer de registre de OTRS. Es crearà un arxiu per cada mes.

en	Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won't be added if the article type is email-internal.

en	Adds the one time vacation days for the indicated calendar.

en	Adds the one time vacation days.

en	Adds the permanent vacation days for the indicated calendar.

en	Adds the permanent vacation days.

en	Admin

en	Admin Area.

en	Admin Notification
ca	Notificació a l'administrador

en	Admin area navigation for the agent interface.

en	Admin modules overview.

en	Admin.

en	Administration

en	Agent Customer Search

en	Agent Customer Search.

en	Agent Name

en	Agent Name + FromSeparator + System Address Display Name

en	Agent Preferences.

en	Agent Statistics.

en	Agent User Search

en	Agent User Search.

en	Agent interface article notification module to check PGP.
ca	Mòdul de notificació d'article d'interfície d'agent per comprovar PGP.

en	Agent interface article notification module to check S/MIME.
ca	Mòdul de notificació d'article d'interfície d'agent per comprovar S/MIME.

en	Agent interface module to access CIC search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access fulltext search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access search profiles via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.
ca	Mòdul d'interfície d'agent per comprovar els emails entrants en Vista-Zoom-Tiquet si la clau S/ACARONI està disponible i veritable.

en	Agent interface notification module to see the number of locked tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets an agent is responsible for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets in My Services. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	AgentTicketZoom widget that displays a table of objects linked to the ticket.

en	AgentTicketZoom widget that displays customer information for the ticket in the side bar.

en	AgentTicketZoom widget that displays ticket data in the side bar.

en	Agents ↔ Groups

en	Agents ↔ Roles

en	All CustomerIDs of a customer user.

en	All attachments (OTRS Business Solution™)

en	All customer users of a CustomerID

en	All escalated tickets
ca	Tots els tiquets escalats

en	All new tickets, these tickets have not been worked on yet
ca	Totes els tiquets nous, en aquests tiquets encara no s'ha treballat

en	All open tickets, these tickets have already been worked on.

en	All tickets with a reminder set where the reminder date has been reached
ca	Totes els tiquet amb un conjunt de recordatoris on s'ha arribat a la data de recordatori

en	Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows agents to exchange the axis of a stat if they generate one.
ca	Permet als agents intercanviar els eixos d'una estadística, si generen una.

en	Allows agents to generate individual-related stats.
ca	Permet als agents generar estadístiques individualitzades.

en	Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).
ca	Permet triar entre mostrar els arxius adjunts d'un tiquet en el navegador (en línia) o simplement fer-los descarregable (adjunt).

en	Allows choosing the next compose state for customer tickets in the customer interface.
ca	Permet triar el següent estat de compondre per als tiquets del client en la interfície de client.

en	Allows customers to change the ticket priority in the customer interface.
ca	Permet als clients canviar la prioritat d'entrada en la interfície del client.

en	Allows customers to set the ticket SLA in the customer interface.
ca	Permet als clients establir el SLA del tiquet en la interfície del client.

en	Allows customers to set the ticket priority in the customer interface.
ca	Permet als clients establir la prioritat del tiquet en la interfície del client.

en	Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.

en	Allows customers to set the ticket service in the customer interface.
ca	Permet als clients establir el servei del tiquet en la interfície del client.

en	Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.

en	Allows default services to be selected also for non existing customers.

en	Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).
ca	Permet la definició de serveis i SLAs de tiquets (per exemple, correu electrònic, escriptori, xarxa, ...), i atributs d'escalat dels SLA (si la funció servei/SLA de tiquet està activada)

en	Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows generic agent to execute custom command line scripts.

en	Allows generic agent to execute custom modules.

en	Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).
ca	Permet tenir una visió de format mitjà del tiquet (CustomerInfo => 1 - mostra també la informació del client).

en	Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).
ca	Permet tenir una visió de format petit del tiquet (CustomerInfo => 1 - mostra també la informació del client).

en	Allows invalid agents to generate individual-related stats.

en	Allows the administrators to login as other customers, via the customer user administration panel.

en	Allows the administrators to login as other users, via the users administration panel.
ca	Permet als administradors iniciar una sessió com un altre usuari, a través del panell d'administració d'usuaris.

en	Allows to save current work as draft in the close ticket screen of the agent interface.

en	Allows to save current work as draft in the email outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket compose screen of the agent interface.

en	Allows to save current work as draft in the ticket forward screen of the agent interface.

en	Allows to save current work as draft in the ticket free text screen of the agent interface.

en	Allows to save current work as draft in the ticket move screen of the agent interface.

en	Allows to save current work as draft in the ticket note screen of the agent interface.

en	Allows to save current work as draft in the ticket owner screen of the agent interface.

en	Allows to save current work as draft in the ticket pending screen of the agent interface.

en	Allows to save current work as draft in the ticket phone inbound screen of the agent interface.

en	Allows to save current work as draft in the ticket phone outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket priority screen of the agent interface.

en	Allows to save current work as draft in the ticket responsible screen of the agent interface.

en	Allows to set a new ticket state in the move ticket screen of the agent interface.
ca	Permet posar un nou estat de tiquet en la pantalla de moviment de tiquet en l'interfície d'agent.

en	Always show RichText if available

en	Answer

en	Appointment Calendar overview page.

en	Appointment Notifications

en	Appointment calendar event module that prepares notification entries for appointments.

en	Appointment calendar event module that updates the ticket with data from ticket appointment.

en	Appointment edit screen.

en	Appointment list

en	Appointment list.

en	Appointment notifications

en	Appointments

en	Arabic (Saudi Arabia)

en	ArticleTree

en	Attachment Name

en	Automated line break in text messages after x number of chars.
ca	Salt de línia automàtic en missatges de text després de x nombre de caràcters.

en	Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.

en	Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.

en	Automatically lock and set owner to current Agent after selecting for an Bulk Action.
ca	Bloquejar automàticament i establir el propietari a l'Agent actual després de la selecció d'una acció massiva.

en	Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.

en	Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.
ca	Estableix automàticament el responsable d'un tiquet (si encara no ho està) després de l'actualització de primer propietari.

en	Avatar

en	Balanced white skin by Felix Niklas (slim version).

en	Balanced white skin by Felix Niklas.
ca	Apariencia blanco balanceado por Felix Niklas.

en	Based on global RichText setting

en	Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.

en	Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.
ca	Bloqueja tots els missatges de correu electrònic entrants que no tenen un nombre de tiquet vàlid en l'assumpte amb adreça De: @example.com.

en	Bounced to "%s".
ca	Retornar a "%s".

en	Bulgarian

en	Bulk Action
ca	Acció múltiple

en	CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).
ca	Configuració d'exemple de CMD. Fa cas omís de correus electrònics on els comandos externs retornen alguna cosa en la sortida estàndard (el correu electrònic serà enviat a l'entrada estàndard de some.bin).

en	CSV Separator
ca	Separador CSV

en	Cache time in seconds for agent authentication in the GenericInterface.

en	Cache time in seconds for customer authentication in the GenericInterface.

en	Cache time in seconds for the DB ACL backend.

en	Cache time in seconds for the DB process backend.

en	Cache time in seconds for the SSL certificate attributes.

en	Cache time in seconds for the ticket process navigation bar output module.

en	Cache time in seconds for the web service config backend.

en	Calendar manage screen.

en	Catalan

en	Change password
ca	Canviar la contrasenya

en	Change queue!
ca	Canviar la cua!

en	Change the customer for this ticket

en	Change the free fields for this ticket

en	Change the owner for this ticket
ca	Canviar el propietari de aquest tiquet

en	Change the priority for this ticket

en	Change the responsible for this ticket

en	Change your avatar image.

en	Change your password and more.

en	Changed SLA to "%s" (%s).

en	Changed archive state to "%s".

en	Changed customer to "%s".

en	Changed dynamic field %s from "%s" to "%s".

en	Changed owner to "%s" (%s).

en	Changed pending time to "%s".

en	Changed priority from "%s" (%s) to "%s" (%s).
ca	Canviar prioritat de "%s" (%s) a "%s" (%s).

en	Changed queue to "%s" (%s) from "%s" (%s).

en	Changed responsible to "%s" (%s).

en	Changed service to "%s" (%s).

en	Changed state from "%s" to "%s".

en	Changed title from "%s" to "%s".

en	Changed type from "%s" (%s) to "%s" (%s).

en	Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.
ca	Canvia el propietari del tiquet a Tots (útil per a ASP). Normalment, només l'agent amb permisos rw en la cua del tiquet serà mostrat.

en	Chat communication channel.

en	Checkbox
ca	Casella de verificació

en	Checks for articles that needs to be updated in the article search index.

en	Checks for communication log entries to be deleted.

en	Checks for queued outgoing emails to be sent.

en	Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.

en	Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module.

en	Checks the SystemID in ticket number detection for follow-ups. If not enabled, SystemID will be changed after using the system.

en	Checks the availability of OTRS Business Solution™ for this system.

en	Checks the entitlement status of OTRS Business Solution™.

en	Child
ca	Fill

en	Chinese (Simplified)

en	Chinese (Traditional)

en	Choose for which kind of appointment changes you want to receive notifications.
ca	Trieu per quin tipus de canvis de cita voleu rebre notificacions.

en	Choose for which kind of ticket changes you want to receive notifications. Please note that you can't completely disable notifications marked as mandatory.
ca	Trieu per quin tipus de canvis de tiquets voleu rebre notificacions. Tingueu en compte que no es poden desactivar completament les notificacions marcades com obligatòries.

en	Choose which notifications you'd like to receive.

en	Christmas Eve
ca	Nit de Nadal

en	Close
ca	Tancar

en	Close this ticket
ca	Tancar aquest tiquet

en	Closed tickets (customer user)

en	Closed tickets (customer)

en	Cloud Services

en	Cloud service admin module registration for the transport layer.

en	Collect support data for asynchronous plug-in modules.

en	Column ticket filters for Ticket Overviews type "Small".

en	Columns that can be filtered in the escalation view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the locked view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the queue view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the responsible view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the service view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the status view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the ticket search result view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the watch view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Comment for new history entries in the customer interface.
ca	Comentari per a noves entrades d'històric en l'interfície de client.

en	Comment2

en	Communication

en	Communication & Notifications

en	Communication Log GUI

en	Communication log limit per page for Communication Log Overview.

en	CommunicationLog Overview Limit

en	Company Status

en	Company Tickets.

en	Company name which will be included in outgoing emails as an X-Header.

en	Compat module for AgentZoom to AgentTicketZoom.

en	Complex

en	Compose
ca	Redactar

en	Configure Processes.

en	Configure and manage ACLs.

en	Configure any additional readonly mirror databases that you want to use.

en	Configure sending of support data to OTRS Group for improved support.

en	Configure which screen should be shown after a new ticket has been created.

en	Configure your own log text for PGP.

en	Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".

en	Controls how to display the ticket history entries as readable values.

en	Controls if CustomerID is automatically copied from the sender address for unknown customers.

en	Controls if CustomerID is read-only in the agent interface.

en	Controls if customers have the ability to sort their tickets.

en	Controls if more than one from entry can be set in the new phone ticket in the agent interface.

en	Controls if the admin is allowed to import a saved system configuration in SysConfig.

en	Controls if the admin is allowed to make changes to the database via AdminSelectBox.

en	Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.

en	Controls if the ticket and article seen flags are removed when a ticket is archived.

en	Converts HTML mails into text messages.

en	Create New process ticket.

en	Create Ticket

en	Create a new calendar appointment linked to this ticket

en	Create and manage Service Level Agreements (SLAs).

en	Create and manage agents.

en	Create and manage appointment notifications.

en	Create and manage attachments.

en	Create and manage calendars.

en	Create and manage customer users.

en	Create and manage customers.

en	Create and manage dynamic fields.

en	Create and manage groups.

en	Create and manage queues.

en	Create and manage responses that are automatically sent.

en	Create and manage roles.

en	Create and manage salutations.

en	Create and manage services.

en	Create and manage signatures.

en	Create and manage templates.

en	Create and manage ticket notifications.

en	Create and manage ticket priorities.

en	Create and manage ticket states.

en	Create and manage ticket types.

en	Create and manage web services.

en	Create new Ticket.

en	Create new appointment.

en	Create new email ticket and send this out (outbound).

en	Create new email ticket.

en	Create new phone ticket (inbound).

en	Create new phone ticket.

en	Create new process ticket.

en	Create tickets.

en	Created ticket [%s] in "%s" with priority "%s" and state "%s".

en	Croatian

en	Custom RSS Feed

en	Custom RSS feed.

en	Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).

en	Customer Administration

en	Customer Companies
ca	Empreses del client

en	Customer IDs

en	Customer Information Center Search.

en	Customer Information Center search.

en	Customer Information Center.

en	Customer Ticket Print Module.

en	Customer User Administration

en	Customer User Information

en	Customer User Information Center Search.

en	Customer User Information Center search.

en	Customer User Information Center.

en	Customer Users ↔ Customers

en	Customer Users ↔ Groups

en	Customer Users ↔ Services

en	Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer preferences.

en	Customer ticket overview

en	Customer ticket search.

en	Customer ticket zoom

en	Customer user search

en	CustomerID search

en	CustomerName

en	CustomerUser

en	Customers ↔ Groups

en	Customizable stop words for fulltext index. These words will be removed from the search index.

en	Czech

en	Danish

en	Dashboard overview.

en	Data used to export the search result in CSV format.

en	Date / Time
ca	Data / Hora

en	Default (Slim)

en	Default ACL values for ticket actions.

en	Default ProcessManagement entity prefixes for entity IDs that are automatically generated.

en	Default agent name

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".

en	Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.

en	Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.

en	Default loop protection module.

en	Default queue ID used by the system in the agent interface.

en	Default skin for the agent interface (slim version).

en	Default skin for the agent interface.

en	Default skin for the customer interface.

en	Default ticket ID used by the system in the agent interface.

en	Default ticket ID used by the system in the customer interface.

en	Default value for NameX

en	Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js.

en	Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.

en	Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define the max depth of queues.

en	Define the queue comment 2.

en	Define the service comment 2.

en	Define the sla comment 2.

en	Define the start day of the week for the date picker for the indicated calendar.

en	Define the start day of the week for the date picker.

en	Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.

en	Define which columns are shown in the linked appointment widget (LinkObject::ViewMode = "complex"). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.

en	Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.

en	Defines a customer item, which generates a XING icon at the end of a customer info block.

en	Defines a customer item, which generates a google icon at the end of a customer info block.

en	Defines a customer item, which generates a google maps icon at the end of a customer info block.

en	Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter to collect CVE numbers from article texts in AgentTicketZoom. The results will be displayed in a meta box next to the article. Fill in URLPreview if you would like to see a preview when moving your mouse cursor above the link element. This could be the same URL as in URL, but also an alternate one. Please note that some websites deny being displayed within an iframe (e.g. Google) and thus won't work with the preview mode.

en	Defines a filter to process the text in the articles, in order to highlight predefined keywords.

en	Defines a permission context for customer to group assignment.

en	Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").

en	Defines a regular expression that filters all email addresses that should not be used in the application.

en	Defines a sleep time in microseconds between tickets while they are been processed by a job.

en	Defines a useful module to load specific user options or to display news.

en	Defines all the X-headers that should be scanned.

en	Defines all the languages that are available to the application. Specify only English names of languages here.

en	Defines all the languages that are available to the application. Specify only native names of languages here.

en	Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.

en	Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.

en	Defines all the parameters for this item in the customer preferences.

en	Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).

en	Defines all the parameters for this notification transport.

en	Defines all the possible stats output formats.

en	Defines an alternate URL, where the login link refers to.

en	Defines an alternate URL, where the logout link refers to.

en	Defines an alternate login URL for the customer panel..

en	Defines an alternate logout URL for the customer panel.

en	Defines an external link to the database of the customer (e.g. 'http://yourhost/customer.php?CID=[% Data.CustomerID %]' or '').

en	Defines an icon with link to the google map page of the current location in appointment edit screen.

en	Defines an overview module to show the address book view of a customer user list.

en	Defines available article actions for Chat articles.

en	Defines available article actions for Email articles.

en	Defines available article actions for Internal articles.

en	Defines available article actions for Phone articles.

en	Defines available article actions for invalid articles.

en	Defines available groups for the admin overview screen.

en	Defines chat communication channel.

en	Defines default headers for outgoing emails.

en	Defines email communication channel.

en	Defines from which ticket attributes the agent can select the result order.

en	Defines groups for preferences items.

en	Defines how many deployments the system should keep.

en	Defines how the From field from the emails (sent from answers and email tickets) should look like.

en	Defines if a pre-sorting by priority should be done in the queue view.

en	Defines if a pre-sorting by priority should be done in the service view.

en	Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email resend screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to 'Disable cloud services', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).

en	Defines if the first article should be displayed as expanded, that is visible for the related customer. If nothing defined, latest article will be expanded.

en	Defines if the message in the email outbound screen of the agent interface is visible for the customer by default.

en	Defines if the message in the email resend screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket compose screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket forward screen of the agent interface is visible for the customer by default.

en	Defines if the note in the close ticket screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket bulk screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket free text screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket note screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket owner screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket pending screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.

en	Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.

en	Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.

en	Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).

en	Defines if time accounting must be set to all tickets in bulk action.

en	Defines internal communication channel.

en	Defines out of office message template. Two string parameters (%s) available: end date and number of days left.

en	Defines phone communication channel.

en	Defines queues that's tickets are used for displaying as calendar events.

en	Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.

en	Defines the PostMaster header to be used on the filter for keeping the current state of the ticket.

en	Defines the URL CSS path.

en	Defines the URL base path of icons, CSS and Java Script.

en	Defines the URL image path of icons for navigation.

en	Defines the URL java script path.

en	Defines the URL rich text editor path.

en	Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.

en	Defines the agent preferences key where the shared secret key is stored.

en	Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.

en	Defines the body text for notification mails sent to agents, about new password.

en	Defines the body text for notification mails sent to agents, with token about new requested password.

en	Defines the body text for notification mails sent to customers, about new account.

en	Defines the body text for notification mails sent to customers, about new password.

en	Defines the body text for notification mails sent to customers, with token about new requested password.

en	Defines the body text for rejected emails.

en	Defines the calendar width in percent. Default is 95%.

en	Defines the column to store the keys for the preferences table.

en	Defines the config options for the autocompletion feature.

en	Defines the config parameters of this item, to be shown in the preferences view.

en	Defines the config parameters of this item, to be shown in the preferences view. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control). 'PasswordMaxLoginFailed' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the connections for http/ftp, via a proxy.

en	Defines the customer preferences key where the shared secret key is stored.

en	Defines the date input format used in forms (option or input fields).

en	Defines the default CSS used in rich text editors.

en	Defines the default agent name in the ticket zoom view of the customer interface.

en	Defines the default auto response type of the article for this operation.

en	Defines the default body of a note in the ticket free text screen of the agent interface.

en	Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix 'CustomerCompany_' must be added.

en	Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.

en	Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).

en	Defines the default history type in the customer interface.

en	Defines the default maximum number of X-axis attributes for the time scale.

en	Defines the default maximum number of statistics per page on the overview screen.

en	Defines the default next state for a ticket after customer follow-up in the customer interface.

en	Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.

en	Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.

en	Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.

en	Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.

en	Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.

en	Defines the default next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.

en	Defines the default priority of new customer tickets in the customer interface.

en	Defines the default priority of new tickets.

en	Defines the default queue for new customer tickets in the customer interface.

en	Defines the default queue for new tickets in the agent interface.

en	Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).

en	Defines the default selection at the drop down menu for permissions (Form: Common Specification).

en	Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).

en	Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default sender type for tickets in the ticket zoom screen of the customer interface.

en	Defines the default shown ticket search attribute for ticket search screen (AllTickets/ArchivedTickets/NotArchivedTickets).

en	Defines the default shown ticket search attribute for ticket search screen.

en	Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case 'X', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: 'a text', Dropdown: '1', Date/Time: 'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;' and or 'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7';.

en	Defines the default sort criteria for all queues displayed in the queue view.

en	Defines the default sort criteria for all services displayed in the service view.

en	Defines the default sort order for all queues in the queue view, after priority sort.

en	Defines the default sort order for all services in the service view, after priority sort.

en	Defines the default state of new customer tickets in the customer interface.

en	Defines the default state of new tickets.

en	Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default subject of a note in the ticket free text screen of the agent interface.

en	Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.

en	Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.

en	Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the status view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.

en	Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.

en	Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.

en	Defines the default ticket priority in the close ticket screen of the agent interface.

en	Defines the default ticket priority in the ticket bulk screen of the agent interface.

en	Defines the default ticket priority in the ticket free text screen of the agent interface.

en	Defines the default ticket priority in the ticket note screen of the agent interface.

en	Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the default ticket priority in the ticket responsible screen of the agent interface.

en	Defines the default ticket type for new customer tickets in the customer interface.

en	Defines the default ticket type.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.

en	Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.

en	Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.

en	Defines the default viewable sender types of a ticket (default: customer).

en	Defines the default visibility of the article to customer for this operation.

en	Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.

en	Defines the dynamic fields that are used for displaying on calendar events.

en	Defines the event object types that will be handled via AdminAppointmentNotificationEvent.

en	Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be 'fetchmail', if it is different please use a symbolic link.

en	Defines the filter that processes the text in the articles, in order to highlight URLs.

en	Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).