en	ACL Management
bg	Управление на ACL

en	Actions
bg	Действия

en	Create New ACL
bg	Създай нов ACL

en	Deploy ACLs
bg	Разгръщане на ACL

en	Export ACLs
bg	Експортирайте ACL

en	Filter for ACLs
bg	Филтер за ACL

en	Just start typing to filter...
bg	Започнете да пишите, за да филтрирате...

en	Configuration Import
bg	Конфигурация на Импорт

en	Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.
bg	Тук можете да качите конфигурационен файл, за да импортирате ACL във вашата система. Файлът трябва да бъде във формат .yml, както е експортиран от модула за редактиране на ACL.

en	This field is required.
bg	Това поле е задължително

en	Overwrite existing ACLs?
bg	Да се запишат ли съществуващите ACL?

en	Upload ACL configuration
bg	Качете конфигурацията на ACL

en	Import ACL configuration(s)
bg	Импортиране на конфигурацията\те на ACL

en	Description
bg	Описание

en	To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.
bg	За да създадете нов ACL, можете или да импортирате ACL, които са били експортирани от друга система, или да създадете нов.

en	Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.
bg	Промените в ACL засягат само поведението на системата, ако след това разпакетиране на данните от ACL. Чрез внедряването на данните от ACL новоизготвените промени ще бъдат записани в конфигурацията.

en	ACLs
bg	ACL ли

en	Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.
bg	Моля, имайте предвид : Тази таблица представя реда за изпълнение на ACL. Ако трябва да промените реда, в който се изпълняват ACL, моля, променете имената на променените ACL.

en	ACL name
bg	ACL име

en	Comment
bg	Коментар

en	Validity
bg	Валидност

en	Export
bg	Експортиране

en	Copy
bg	Коперане

en	No data found.
bg	Няма намерена информация

en	No matches found.
bg	Не бяха открити резултати.

en	Edit ACL %s
bg	Редактиране ACL %s

en	Edit ACL
bg	Редактиране ACL

en	Go to overview
bg	Отидете на преглед

en	Delete ACL
bg	Изтрий ACL

en	Delete Invalid ACL
bg	Изтриване на невалиден ACL

en	Match settings
bg	Настройки на съвпадението

en	Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.
bg	Настройване на критерии за съвпадение на ACL. Използвайте "Свойства", за да съответствате на текущия екран или "Базата данни със свойства", за да съответствате на атрибутите на текущия билет, които е в базата данни.

en	Change settings
bg	Промяна на настройките

en	Set up what you want to change if the criteria match. Keep in mind that 'Possible' is a white list, 'PossibleNot' a black list.
bg	Настройте какво искате да промените, ако критериите се съвпадат. Имайте предвид, че "Възможно" е бял списък, "Не е възможно" е черен списък.

en	Check the official %sdocumentation%s.

en	Show or hide the content
bg	Покажи или скрий компонента

en	Edit ACL Information
bg	Редактиране ACL информация

en	Name
bg	Име

en	Stop after match
bg	Спри след съвпадението

en	Edit ACL Structure
bg	Редактиране ACL структура

en	Save ACL
bg	Запази ACL

en	Save
bg	Съхраняване

en	or
bg	или

en	Save and finish
bg	Запази и приключи

en	Cancel
bg	Отказ

en	Do you really want to delete this ACL?
bg	Найстина ли искате да изтриите това ACL?

en	Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.
bg	Създайте нов ACL, като изпратите данните за формуляра. След като създадете ACL, ще можете да добавяте конфигурационни елементи в режим на редактиране.

en	Calendar Management
bg	Управление Календар

en	Add Calendar
bg	Добавяне Календар

en	Edit Calendar
bg	Редактиране Календар

en	Calendar Overview
bg	Обобщение Календар

en	Add new Calendar
bg	Добавяне нов Календар

en	Import Appointments
bg	Добавяне срещи

en	Calendar Import
bg	Импортиране Календар

en	Here you can upload a configuration file to import a calendar to your system. The file needs to be in .yml format as exported by calendar management module.
bg	От тук можете да качите конфигурационен файл за импортиране на календар към вашата системата. Файлът трябва да бъде. yml формат.

en	Overwrite existing entities
bg	Презаписване съществуващите субекти

en	Upload calendar configuration
bg	Качване конфигурация на календара

en	Import Calendar
bg	Импортиране Календар

en	Filter for Calendars

en	Filter for calendars
bg	Филтър за календари

en	Depending on the group field, the system will allow users the access to the calendar according to their permission level.

en	Read only: users can see and export all appointments in the calendar.

en	Move into: users can modify appointments in the calendar, but without changing the calendar selection.

en	Create: users can create and delete appointments in the calendar.

en	Read/write: users can manage the calendar itself.

en	Group
bg	Група

en	Changed
bg	Променен

en	Created
bg	Създаден

en	Download
bg	Сваляне

en	URL

en	Export calendar

en	Download calendar

en	Copy public calendar URL

en	Calendar
bg	Календар

en	Calendar name

en	Calendar with same name already exists.

en	Color

en	Permission group

en	Ticket Appointments

en	Rule

en	Remove this entry

en	Remove

en	Start date

en	End date

en	Use options below to narrow down for which tickets appointments will be automatically created.

en	Queues
bg	Опашки

en	Please select a valid queue.

en	Search attributes

en	Add entry

en	Add
bg	Добавяне

en	Define rules for creating automatic appointments in this calendar based on ticket data.

en	Add Rule

en	Submit
bg	Изпратете

en	Appointment Import

en	Go back
bg	Назад

en	Uploaded file must be in valid iCal format (.ics).

en	If desired Calendar is not listed here, please make sure that you have at least 'create' permissions.

en	Upload
bg	Качване

en	Update existing appointments?

en	All existing appointments in the calendar with same UniqueID will be overwritten.

en	Upload calendar

en	Import appointments

en	Appointment Notification Management

en	Add Notification
bg	Добавяне на известие

en	Edit Notification
bg	Редактиране на известие

en	Export Notifications
bg	Експортиране на известия

en	Filter for Notifications

en	Filter for notifications

en	Here you can upload a configuration file to import appointment notifications to your system. The file needs to be in .yml format as exported by the appointment notification module.

en	Overwrite existing notifications?
bg	Да се запишат съществуващите известия?

en	Upload Notification configuration
bg	Конфигурация за известия за качване

en	Import Notification configuration
bg	Конфигурация за уведомление за импортиране

en	List
bg	Списък

en	Delete
bg	Изтриване

en	Delete this notification
bg	Изтрийте това известие

en	Show in agent preferences
bg	Показване в предпочитанията на Агента

en	Agent preferences tooltip
bg	Подсказка за предпочитанията на Агент

en	This message will be shown on the agent preferences screen as a tooltip for this notification.
bg	Това съобщение ще се покаже на екрана на предпочитанията на Агента като подсказка за това известие.

en	Toggle this widget
bg	Превключете тази джаджа

en	Events
bg	Събития.

en	Event
bg	Събитие

en	Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.

en	Appointment Filter

en	Type
bg	Тип

en	Title
bg	Заглавие

en	Location
bg	Местоположение

en	Team

en	Resource

en	Recipients
bg	Получатели

en	Send to
bg	Изпращане до

en	Send to these agents
bg	Изпращане до тези Агенти

en	Send to all group members (agents only)

en	Send to all role members
bg	Изпращане до всички членове на ролята

en	Send on out of office
bg	Изпрати извън офис

en	Also send if the user is currently out of office.
bg	Изпрати също ако този потребител и извън офис

en	Once per day
bg	Един път на ден

en	Notify user just once per day about a single appointment using a selected transport.

en	Notification Methods
bg	Методи за известие

en	These are the possible methods that can be used to send this notification to each of the recipients. Please select at least one method below.
bg	Това са възможните методи, които могат да се използват за изпращане на това известие до всеки от получателите. Моля, изберете най-малко един от методите по-долу.

en	Enable this notification method
bg	Разрешение на метода за известие

en	Transport
bg	Път

en	At least one method is needed per notification.
bg	За нотификация е необходим поне един метод.

en	Active by default in agent preferences
bg	Активно по подразбиране в предпочитанията на Агента

en	This is the default value for assigned recipient agents who didn't make a choice for this notification in their preferences yet. If the box is enabled, the notification will be sent to such agents.
bg	Това е стойността по подразбиране за присвоени Агенти на получатели, които все още не са направили избор за това известие в предпочитанията си. Ако полето е активирано, уведомлението ще бъде изпратено до такива Агенти.

en	This feature is currently not available.
bg	Понастоящем тази функция не е наразположение.

en	Upgrade to %s
bg	Обновете до %s

en	Please activate this transport in order to use it.

en	No data found
bg	Информацията не е открита

en	No notification method found.
bg	Не беше намерен метод за известяване.

en	Notification Text
bg	Текст за известията

en	This language is not present or enabled on the system. This notification text could be deleted if it is not needed anymore.
bg	Този език не съществува или не е активиран в системата. Този текст за известия може да бъде изтрит, ако вече не е необходим.

en	Remove Notification Language
bg	Премахване на Езиково Известие

en	Subject
bg	Относно

en	Text
bg	Текст

en	Message body
bg	Тяло на съобщението

en	Add new notification language
bg	Дованявене на нова езиково известие

en	Save Changes
bg	Запази промените

en	Tag Reference
bg	Референтен маркер

en	Notifications are sent to an agent.

en	You can use the following tags
bg	Можете да използвате следните маркери

en	To get the first 20 character of the appointment title.

en	To get the appointment attribute

en	e. g.
bg	др.

en	To get the calendar attribute

en	Attributes of the recipient user for the notification

en	Config options
bg	Опции за конфигуриране

en	Example notification

en	Additional recipient email addresses

en	This field must have less then 200 characters.

en	Article visible for customer

en	An article will be created if the notification is sent to the customer or an additional email address.

en	Email template

en	Use this template to generate the complete email (only for HTML emails).

en	Enable email security

en	Email security level

en	If signing key/certificate is missing

en	If encryption key/certificate is missing

en	Attachment Management
bg	Управление на прикачен файл

en	Add Attachment
bg	Добавяне на прикачен файл

en	Edit Attachment
bg	Редактиране на прикачен файл

en	Filter for Attachments

en	Filter for attachments

en	Filename
bg	Име на файл

en	Download file
bg	Изтегли файл

en	Delete this attachment
bg	Изтрийте прикачения файл

en	Do you really want to delete this attachment?
bg	Наистина ли искате да изтриете този прикачен файл?

en	Attachment
bg	Прикачен файл

en	Auto Response Management
bg	Управление на автоматичният отговор

en	Add Auto Response
bg	Добавете автоматичен отговор

en	Edit Auto Response
bg	Редактиране автоматичен отговор

en	Filter for Auto Responses

en	Filter for auto responses

en	Response
bg	Отговор

en	Auto response from
bg	Автоматичен отговор от

en	Reference
bg	Препратка

en	To get the first 20 character of the subject.
bg	За да се вземат първите 20 символа от "Относно" полето

en	To get the first 5 lines of the email.
bg	За да се вземат първите 5 реда от съобщението.

en	To get the name of the ticket's customer user (if given).
bg	За да получите името на потребителя на билета ( ID дадено).

en	To get the article attribute
bg	За да получите атрибута на статията

en	Options of the current customer user data
bg	Опции на текущите потребителски данни.

en	Ticket owner options
bg	Опции на собственика на билета

en	Ticket responsible options
bg	Настройки за отговор на билета

en	Options of the current user who requested this action
bg	Опции на текущия потребител, който е поискал това действие

en	Options of the ticket data
bg	Опции на данните за билетите

en	Options of ticket dynamic fields internal key values
bg	Опциите на динамичните полета на билетите за вътрешните стойности

en	Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields
bg	Опциите на динамичните полета на билетите показват стойности, полезни за полетата "Покритие" и "Многофункционалст"

en	Example response
bg	Примерен отговор

en	Cloud Service Management
bg	Управление на облачните услуги

en	Support Data Collector
bg	Поддръжка за събиране на данни

en	Support data collector
bg	Поддръжка за събиране на данни

en	Hint

en	Currently support data is only shown in this system.
bg	Данните за поддръжка се показват само в тази система.

en	It is highly recommended to send this data to OTRS Group in order to get better support.
bg	Препоръчително е да изпратите тези данни на OTRS група, за да получите по-добра поддръжка.

en	Configuration
bg	Конфигуриране

en	Send support data
bg	Изпратете данни за поддръжката

en	This will allow the system to send additional support data information to OTRS Group.
bg	Това ще позволи на системата да изпрати допълнителна информация за данните за поддръжка на OTRS Групата.

en	Update
bg	Обновяване

en	System Registration
bg	Системна регистрация

en	To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the 'send support data' option.)
bg	За да активирате изпращането на данни, моля, регистрирайте системата си в OTRS Group или актуализирайте системната си регистрационна информация (не забравяйте да активирате опцията "изпращане на данни за поддръжка").

en	Register this System
bg	Регистриране на тази Система

en	System Registration is disabled for your system. Please check your configuration.
bg	Регистрацията на системата е деактивирана на вашата система. Моля, проверете конфигурацията си.

en	System registration is a service of OTRS Group, which provides a lot of advantages!
bg	Системната регистрация е услуга на OTRS Group, която предоставя много предимства!

en	Please note that the use of OTRS cloud services requires the system to be registered.
bg	Моля, имайте предвид, че използването на облачни услуги на OTRS изисква системата да бъде регистрирана.

en	Register this system
bg	Регистриране на тази Система

en	Here you can configure available cloud services that communicate securely with %s.
bg	Тук можете да конфигурирате наличните облачни услуги, които се комуникират сигурно с %s.

en	Available Cloud Services
bg	Налични облачни услуги

en	Communication Log

en	Time Range

en	Show only communication logs created in specific time range.

en	Filter for Communications

en	Filter for communications

en	In this screen you can see an overview about incoming and outgoing communications.

en	You can change the sort and order of the columns by clicking on the column header.

en	If you click on the different entries, you will get redirected to a detailed screen about the message.

en	Status for: %s

en	Failing accounts

en	Some account problems

en	No account problems

en	No account activity

en	Number of accounts with problems: %s

en	Number of accounts with warnings: %s

en	Failing communications

en	No communication problems

en	No communication logs

en	Number of reported problems: %s

en	Open communications

en	No active communications

en	Number of open communications: %s

en	Average processing time

en	List of communications (%s)

en	Settings
bg	Настройки

en	Entries per page

en	No communications found.

en	%s s

en	Account Status

en	Back to overview

en	Filter for Accounts

en	Filter for accounts

en	You can change the sort and order of those columns by clicking on the column header.

en	Account status for: %s

en	Status
bg	Статус

en	Account

en	Edit
bg	Редакция

en	No accounts found.

en	Communication Log Details (%s)

en	Direction
bg	Посока

en	Start Time
bg	Начално време

en	End Time
bg	Край

en	No communication log entries found.

en	Duration

en	#

en	Priority
bg	Приоритет

en	Module
bg	Модул

en	Information

en	No log entries found.

en	Detail view for %s communication started at %s

en	Filter for Log Entries

en	Filter for log entries

en	Show only entries with specific priority and higher:

en	Communication Log Overview (%s)

en	No communication objects found.

en	Communication Log Details

en	Please select an entry from the list.

en	Customer Management
bg	Управление на клиентите

en	Add Customer
bg	Добавяне на клиент

en	Edit Customer
bg	Промяна на клиента

en	Search
bg	Търсене

en	Wildcards like '*' are allowed.
bg	Забранени са заместващи символи като "*".

en	Select
bg	Избор

en	List (only %s shown - more available)
bg	Списък (само %s показва - повече налични)

en	total
bg	Изцяло

en	Please enter a search term to look for customers.
bg	Моля, въведете дума за търсене, за да търсите клиенти.

en	Customer ID

en	Please note

en	This customer backend is read only!

en	Manage Customer-Group Relations
bg	Управление на Клиенти-Групи

en	Notice
bg	Бележка

en	This feature is disabled!
bg	Тази функционалност е забранена

en	Just use this feature if you want to define group permissions for customers.
bg	Трябва да използвате тази функция, ако искате да дефинирате групови разрешения на клиенти.

en	Enable it here!
bg	Разрешаване на фунционалността тук

en	Edit Customer Default Groups
bg	Редактиране на Групи по подразбиране на Клиенти

en	These groups are automatically assigned to all customers.
bg	Тези групи автоматично се задават на всички клиенти.

en	You can manage these groups via the configuration setting "CustomerGroupCompanyAlwaysGroups".

en	Filter for Groups
bg	Филтриране на групи

en	Select the customer:group permissions.
bg	Изберете клиент : група разрешения.

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).
bg	Ако нищо не е избрано, няма разрешения в тази група (няма да има билети за клиента).

en	Search Results
bg	Резултати от търсенето

en	Customers
bg	Клиенти

en	Groups
bg	Групи

en	Change Group Relations for Customer
bg	Промяна на груповата връзката на клиенти

en	Change Customer Relations for Group
bg	Промяна на връзката на клиенти към групата

en	Toggle %s Permission for all
bg	Превключване на %s Разрешение на всички

en	Toggle %s permission for %s
bg	Превключване на %s разрешение за %s

en	Customer Default Groups:
bg	Групи по подразбиране клиенти :

en	No changes can be made to these groups.
bg	Не могат да се правят промени в тези групи.

en	ro
bg	само за четене

en	Read only access to the ticket in this group/queue.
bg	Достъп само за четене за билетите в тази група/опашка

en	rw
bg	четене/запис

en	Full read and write access to the tickets in this group/queue.
bg	Пълен достъп за билетите в тази група/опашка

en	Customer User Management
bg	Управление на клиенти

en	Add Customer User
bg	Добавяне на клиент

en	Edit Customer User
bg	Редактиране на клиента

en	Back to search results
bg	Обратно към резултатите от търсенето

en	Customer user are needed to have a customer history and to login via customer panel.
bg	Клиента трябва да има история на клиента и да влиза в профила си чрез клиентския панел.

en	List (%s total)
bg	Списък (%s общо)

en	Username
bg	Потребителско име

en	Email
bg	е-поща

en	Last Login
bg	Последно влизане

en	Login as
bg	Логин като

en	Switch to customer
bg	Преминете към клиент

en	This customer backend is read only, but the customer user preferences can be changed!

en	This field is required and needs to be a valid email address.
bg	Това поле е задължително и трябва да е валиден Е-мейл адрес.

en	This email address is not allowed due to the system configuration.
bg	Този Е-мейл адрес не е разрешен поради конфигурацията на системата.

en	This email address failed MX check.
bg	Този Е-мейл адрес не успя да провери MX.

en	DNS problem, please check your configuration and the error log.
bg	Проблем с DNS, моля, проверете конфигурацията си и регистъра на грешките.

en	The syntax of this email address is incorrect.
bg	Синтаксисът на този Е-мейл адрес не е правилен.

en	This CustomerID is invalid.

en	Effective Permissions for Customer User

en	Group Permissions

en	This customer user has no group permissions.

en	Table above shows effective group permissions for the customer user. The matrix takes into account all inherited permissions (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

en	Customer Access

en	Customer
bg	Потребител

en	This customer user has no customer access.

en	Table above shows granted customer access for the customer user by permission context. The matrix takes into account all inherited access (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

en	Manage Customer User-Customer Relations

en	Select the customer user:customer relations.

en	Customer Users
bg	Клиент-потребители

en	Change Customer Relations for Customer User

en	Change Customer User Relations for Customer

en	Toggle active state for all
bg	Превключете активното състояние за всички.

en	Active
bg	Активна

en	Toggle active state for %s
bg	Превключване на активното състояние за %s

en	Manage Customer User-Group Relations

en	Just use this feature if you want to define group permissions for customer users.

en	Edit Customer User Default Groups

en	These groups are automatically assigned to all customer users.

en	You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".
bg	Можете да управлявате тези групи чрез настройката за конфигурация "CustomerGroupAlwaysGroups".

en	Filter for groups

en	Select the customer user - group permissions.

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer user).

en	Customer User Default Groups:

en	Manage Customer User-Service Relations

en	Edit default services
bg	Редактиране на стандартните услуги

en	Filter for Services
bg	Филтър за услуги

en	Filter for services

en	Services
bg	Услуга

en	Dynamic Fields Management
bg	Управление на динамични полета

en	Add new field for object
bg	Добавете ново поле към обект

en	Filter for Dynamic Fields

en	Filter for dynamic fields

en	More Business Fields

en	Would you like to benefit from additional dynamic field types for businesses? Upgrade to %s to get access to the following field types:

en	Database
bg	База данни

en	Use external databases as configurable data sources for this dynamic field.

en	Web service

en	External web services can be configured as data sources for this dynamic field.

en	Contact with data

en	This feature allows to add (multiple) contacts with data to tickets.

en	To add a new field, select the field type from one of the object's list, the object defines the boundary of the field and it can't be changed after the field creation.
bg	За да добавите ново поле, изберете типа поле от един от списъка на обектите, обектът определя границата на полето и не може да бъде променен след създаването на полето.

en	Dynamic Fields List
bg	Списък с динамични полета

en	Dynamic fields per page
bg	Динамични полета на страница

en	Label
bg	Етикет

en	Order
bg	Ред

en	Object
bg	Обект

en	Delete this field
bg	Изтрии полето

en	Dynamic Fields
bg	Динамични полета

en	Go back to overview
bg	Върнете се обратно към общ преглед

en	General
bg	Общ

en	This field is required, and the value should be alphabetic and numeric characters only.
bg	Това поле е задължително и стойността трябва да е само азбучен и цифров код.

en	Must be unique and only accept alphabetic and numeric characters.
bg	Трябва да е уникален и да приема само азбучни и цифрови знаци.

en	Changing this value will require manual changes in the system.
bg	Промяната на тази стойност ще изисква ръчни промени в системата.

en	This is the name to be shown on the screens where the field is active.
bg	Това е името, което трябва да се показва на екрана, където полето е активно.

en	Field order
bg	Пореден ред

en	This field is required and must be numeric.
bg	Това поле е задължително и трябва да е цифрово.

en	This is the order in which this field will be shown on the screens where is active.
bg	Това е реда, в който това поле ще се показва на екрана, където е активен.

en	Is not possible to invalidate this entry, all config settings have to be changed beforehand.

en	Field type
bg	Тип поле

en	Object type
bg	Тип обект

en	Internal field
bg	Вътрешно поле

en	This field is protected and can't be deleted.
bg	Това поле е защитено и не може да бъде изтрито.

en	This dynamic field is used in the following config settings:

en	Field Settings
bg	Настройки на полето

en	Default value
bg	Стойност по подразбиране

en	This is the default value for this field.
bg	Това е стойността по подразбиране за това поле.

en	Default date difference
bg	Разлика в началната дата

en	This field must be numeric.
bg	Това поле трябва да е числено.

en	The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).
bg	Разликата от СЕГА (в секунди) за изчисляване на стойността по подразбиране на полето (например 3600 или -60).

en	Define years period
bg	Определете годишния период

en	Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.
bg	Активирайте тази функция, за да определите определен период от години (в бъдеще и в миналото), който да се показва в годишната част на полето.

en	Years in the past
bg	Изминали години

en	Years in the past to display (default: 5 years).
bg	Изминали години за показване (по подразбиране: 5 години).

en	Years in the future
bg	Години напред

en	Years in the future to display (default: 5 years).
bg	Години в бъдеще да се показва (по подразбиране: 5 години).

en	Show link
bg	Показване на връзката

en	Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.
bg	Тук можете да зададете оптимална HTTP връзка за стойността на полето в екрани Преглед и Мащабиране.

en	If special characters (&, @, :, /, etc.) should not be encoded, use 'url' instead of 'uri' filter.

en	Example
bg	Пример

en	Link for preview
bg	Линк за визуализация

en	If filled in, this URL will be used for a preview which is shown when this link is hovered in ticket zoom. Please note that for this to work, the regular URL field above needs to be filled in, too.
bg	Ако е попълнен, този URL адрес ще бъде използван за визуализация, която се показва, когато тази връзка се движи в увеличение на билета. Моля, имайте предвид, че за да работи това, трябва да се попълни и полето с обикновен URL адрес.

en	Restrict entering of dates
bg	Ограничение в въвеждането на дати

en	Here you can restrict the entering of dates of tickets.
bg	Тук можете да ограничите въвеждането на дати за билетите.

en	Possible values
bg	Възможни стойности

en	Key
bg	Ключ

en	Value
bg	Стойност

en	Remove value
bg	Премахване на стойността

en	Add value
bg	Довабяне на стойност

en	Add Value
bg	Добавяне на стойност

en	Add empty value
bg	Добавете празна стойност

en	Activate this option to create an empty selectable value.
bg	Активирайте тази опция, за да създадете празна избираема стойност.

en	Tree View
bg	Дървесен вид

en	Activate this option to display values as a tree.
bg	Активирайте тази опция, за да покажете стойностите като дърво.

en	Translatable values
bg	Прехвърляеми стойности

en	If you activate this option the values will be translated to the user defined language.
bg	Ако активирате тази опция, стойностите ще бъдат преведени на езика, дефиниран от потребителя.

en	Note
bg	Бележка

en	You need to add the translations manually into the language translation files.
bg	Трябва да добавите преводите ръчно в файловете за езиков превод.

en	Number of rows
bg	Брой редове

en	Specify the height (in lines) for this field in the edit mode.
bg	Посочете височината (в редове) за това поле в режима на редактиране.

en	Number of cols
bg	Брой на колони

en	Specify the width (in characters) for this field in the edit mode.
bg	Посочете ширината (в знаци) за това поле в режима на редактиране.

en	Check RegEx
bg	Проверете RegEx

en	Here you can specify a regular expression to check the value. The regex will be executed with the modifiers xms.
bg	Тук можете да зададете регулярен израз, за да проверите стойността. Regexp ще бъде изпълнен с модификаторите xms.

en	RegEx

en	Invalid RegEx
bg	Невалиден RegEx

en	Error Message
bg	Съобщение за грешка

en	Add RegEx
bg	Добави RegEx

en	Admin Message

en	With this module, administrators can send messages to agents, group or role members.
bg	С този модул Администраторите могат да изпращат съобщения до Агенти, членове на групата или роли.

en	Create Administrative Message
bg	Създаване на административно съобщение

en	Your message was sent to
bg	Съобщението ви бе изпратено до

en	From
bg	От

en	Send message to users
bg	Изпратете съобщение до потребителите

en	Send message to group members
bg	Изпратете съобщение до членовете на групата

en	Group members need to have permission
bg	Членовете на групата трябва да имат разрешение

en	Send message to role members
bg	Изпратете съобщение до членовете на ролите

en	Also send to customers in groups
bg	Изпратете също и на клиенти в групи

en	Body
bg	Тяло на писмото

en	Send
bg	Изпращане

en	Generic Agent Job Management

en	Edit Job

en	Add Job

en	Run Job

en	Filter for Jobs

en	Filter for jobs

en	Last run
bg	Последно стартирана

en	Run Now!
bg	Стартирай сега!

en	Delete this task
bg	Изтрийте тази задача

en	Run this task
bg	Стартирай тази задача

en	Job Settings
bg	Настройки на задачата

en	Job name
bg	Име на задачата

en	The name you entered already exists.
bg	Името което въведохте вече съществува.

en	Automatic Execution (Multiple Tickets)

en	Execution Schedule
bg	График на изпълнение

en	Schedule minutes
bg	График на минути

en	Schedule hours
bg	График на часове

en	Schedule days
bg	График на дни

en	Automatic execution values are in the system timezone.

en	Currently this generic agent job will not run automatically.
bg	В момента тази работа с Агенти няма да се стартира автоматично.

en	To enable automatic execution select at least one value from minutes, hours and days!
bg	За да активирате автоматичното изпълнение изберете поне една стойност от минути, часове и дни!

en	Event Based Execution (Single Ticket)

en	Event Triggers
bg	Тригери на събития

en	List of all configured events
bg	Списък на всички конфигурирани събития

en	Delete this event
bg	Изтрии събитие

en	Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.
bg	Допълнително или алтернативно на периодично изпълнение можете да дефинирате събития на билетите, които ще задействат тази задача.

en	If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
bg	Ако се удържи събитие за билети, ще се приложи филтърът за билета, за да се провери дали съответният билет съвпада. Само тогава работата се изпълнява върху този билет.

en	Do you really want to delete this event trigger?
bg	Найстина ли искате да изтрите това събитие?

en	Add Event Trigger
bg	Добавяне на Trigger за събития

en	To add a new event select the event object and event name

en	Select Tickets
bg	Изберете Билети

en	(e. g. 10*5155 or 105658*)
bg	(Пример: 10*5155 или 105658)

en	(e. g. 234321)
bg	(Пример: 234321)

en	Customer user ID

en	(e. g. U5150)
bg	(Пример: U5150)

en	Fulltext-search in article (e. g. "Mar*in" or "Baue*").
bg	Търсенето на пълен текст в статия (например "Mar * in" или "Baue *").

en	To
bg	До

en	Cc
bg	Копие до

en	Service

en	Service Level Agreement
bg	SLA

en	Queue
bg	Опашка

en	State
bg	Статус

en	Agent
bg	Агент

en	Owner
bg	Собственик

en	Responsible
bg	Отговорник

en	Ticket lock
bg	Заключване на билета

en	Dynamic fields

en	Add dynamic field

en	Create times
bg	Създайте време

en	No create time settings.
bg	Няма настройки за време на създаване.

en	Ticket created
bg	Билета е създаден

en	Ticket created between
bg	Билета е създаден между

en	and
bg	и

en	Last changed times
bg	Последно променени времена

en	No last changed time settings.
bg	Няма последни настройки на време за промяна.

en	Ticket last changed
bg	Последният билет е променен

en	Ticket last changed between
bg	Последният билет е променен между

en	Change times
bg	Променен пъти

en	No change time settings.
bg	Няма промяна в времевите настройки.

en	Ticket changed
bg	Билета е променен

en	Ticket changed between
bg	Билета е променен между

en	Last close times
bg	Последно променени времена

en	No last close time settings.
bg	Няма затворени временни настройки.

en	Ticket last close
bg	Билета и затворен.

en	Ticket last close between
bg	Билета е затворен между

en	Close times
bg	Времето за затваряне

en	No close time settings.
bg	Няма затворени временни настройки.

en	Ticket closed
bg	Билета и затворен.

en	Ticket closed between
bg	Билета е затворен между

en	Pending times
bg	Времето за изчакване

en	No pending time settings.
bg	Няма настройки за време на очакване

en	Ticket pending time reached
bg	Времето на очакване за билета достигнато

en	Ticket pending time reached between
bg	Времето на очакване за билета достигнато между

en	Escalation times
bg	Времето за ескалиране

en	No escalation time settings.
bg	Няма настройки за времето за ескалация.

en	Ticket escalation time reached
bg	Времето за ескалация на билета е достигнато

en	Ticket escalation time reached between
bg	Времето за ескалация на билета е достигнато между

en	Escalation - first response time
bg	Ескалация - първоначалното време за реакция

en	Ticket first response time reached
bg	Първото време за отговор на билета е достигнато

en	Ticket first response time reached between
bg	Първото време за отговор на билета е достигнато между

en	Escalation - update time
bg	Ескалация - време за актуализиране

en	Ticket update time reached
bg	Достигнато време за актуализиране на билета

en	Ticket update time reached between
bg	Времето за актуализиране на билета между

en	Escalation - solution time
bg	Ескалация - време за решение

en	Ticket solution time reached
bg	Времето за решение на билета беше достигнато

en	Ticket solution time reached between
bg	Времето за решение на билета бе достигнато между

en	Archive search option
bg	Опция за търсене на архив

en	Update/Add Ticket Attributes
bg	Актуализиране / Добавяне на атрибутите на билетите

en	Set new service
bg	Задайте нова услуга

en	Set new Service Level Agreement
bg	Задайте ново обслюжване на ниво за услугата

en	Set new priority
bg	Задайте нов приоритет

en	Set new queue
bg	Задайте нова опашка

en	Set new state
bg	Задайте нов статус

en	Pending date
bg	В очакване - дата

en	Set new agent
bg	Задайте нов Агент

en	new owner
bg	Нов собственик

en	new responsible
bg	Нов отговорник

en	Set new ticket lock
bg	Задайне ново заключване на билета

en	New customer user ID

en	New customer ID
bg	Ново ID на клиента

en	New title
bg	Ново заглавие

en	New type
bg	Нов тип

en	Archive selected tickets
bg	Архивирай избаните билети

en	Add Note
bg	Добавяне на бележка

en	Visible for customer

en	Time units
bg	Мерни единици за времето

en	Execute Ticket Commands
bg	Изпълнение на команди за билети

en	Send agent/customer notifications on changes
bg	Изпрати известия от агент / клиент за промените

en	CMD

en	This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.
bg	Тази команда ще бъде изпълнена. ARG[0] (първи аргумент) ще бъде номера на билета. ARG[1] (втори аргумент) ще бъде TiketID.

en	Delete tickets
bg	Изтриване на билета

en	Warning: All affected tickets will be removed from the database and cannot be restored!
bg	Внимание : Всички засегнати билети ще бъдат премахнати от базата данни и не могат да бъдат възстановени!

en	Execute Custom Module
bg	Изпълнение на персонализиран модул

en	Param %s key
bg	Параметър %s ключ

en	Param %s value
bg	Параметър %s стойност

en	Results
bg	Резултат

en	%s Tickets affected! What do you want to do?
bg	%s билети са засегнати! Какво ще предприемеш?

en	Warning: You used the DELETE option. All deleted tickets will be lost!
bg	Внимание : Използвате опция за ИЗТРИВАНЕ. Всички изтрити билети ще бъдат загубени!

en	Warning: There are %s tickets affected but only %s may be modified during one job execution!
bg	Внимание : Има засегнати %s билети, но само %s могат да бъдат променени по време на изпълнение на задачата!

en	Affected Tickets
bg	Засегнати билети

en	Age
bg	Възраст

en	GenericInterface Web Service Management
bg	Управление на уеб услуги за общи интерфейси

en	Web Service Management

en	Debugger
bg	Дебъгер

en	Go back to web service
bg	Върнете се към уеб услугата

en	Clear
bg	Изчистване

en	Do you really want to clear the debug log of this web service?
bg	Наистина ли искате да изчистите дневника за отстраняване на грешки на тази уеб услуга?

en	Request List
bg	Спикък с изисквания

en	Time
bg	Време

en	Communication ID

en	Remote IP
bg	Дистанционно IP

en	Loading
bg	Четене

en	Select a single request to see its details.
bg	Изберете единична заявка, за да видите подробностите й.

en	Filter by type
bg	Филтър по тип

en	Filter from
bg	Филтър от

en	Filter to
bg	Филтър на

en	Filter by remote IP
bg	Филтър за дистанционно IP

en	Limit
bg	Лимит

en	Refresh
bg	Опресняване

en	Add ErrorHandling

en	Edit ErrorHandling

en	Do you really want to delete this error handling module?

en	All configuration data will be lost.
bg	Всички конфигурационни данни ще бъдат загубени.

en	General options

en	The name can be used to distinguish different error handling configurations.

en	Please provide a unique name for this web service.
bg	Моля, въведете уникално име за тази уеб услуга.

en	Error handling module backend

en	This OTRS error handling backend module will be called internally to process the error handling mechanism.

en	Processing options

en	Configure filters to control error handling module execution.

en	Only requests matching all configured filters (if any) will trigger module execution.

en	Operation filter

en	Only execute error handling module for selected operations.

en	Note: Operation is undetermined for errors occuring while receiving incoming request data. Filters involving this error stage should not use operation filter.

en	Invoker filter

en	Only execute error handling module for selected invokers.

en	Error message content filter

en	Enter a regular expression to restrict which error messages should cause error handling module execution.

en	Error message subject and data (as seen in the debugger error entry) will considered for a match.

en	Example: Enter '^.*401 Unauthorized.*\\$' to handle only authentication related errors.

en	Error stage filter

en	Only execute error handling module on errors that occur during specific processing stages.

en	Example: Handle only errors where mapping for outgoing data could not be applied.

en	Error code

en	An error identifier for this error handling module.

en	This identifier will be available in XSLT-Mapping and shown in debugger output.

en	Error message

en	An error explanation for this error handling module.

en	This message will be available in XSLT-Mapping and shown in debugger output.

en	Define if processing should be stopped after module was executed, skipping all remaining modules or only those of the same backend.

en	Default behavior is to resume, processing the next module.

en	This module allows to configure scheduled retries for failed requests.

en	Default behavior of GenericInterface web services is to send each request exactly once and not to reschedule after errors.

en	If more than one module capable of scheduling a retry is executed for an individual request, the module executed last is authoritative and determines if a retry is scheduled.

en	Request retry options

en	Retry options are applied when requests cause error handling module execution (based on processing options).

en	Schedule retry

en	Should requests causing an error be triggered again at a later time?

en	Initial retry interval

en	Interval after which to trigger the first retry.

en	Note: This and all further retry intervals are based on the error handling module execution time for the initial request.

en	Factor for further retries

en	If a request returns an error even after a first retry, define if subsequent retries are triggered using the same interval or in increasing intervals.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute' and retry factor at '2', retries would be triggered at 10:01 (1 minute), 10:03 (2*1=2 minutes), 10:07 (2*2=4 minutes), 10:15 (2*4=8 minutes), ...

en	Maximum retry interval

en	If a retry interval factor of '1.5' or '2' is selected, undesirably long intervals can be prevented by defining the largest interval allowed.

en	Intervals calculated to exceed the maximum retry interval will then automatically be shortened accordingly.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum interval at '5 minutes', retries would be triggered at 10:01 (1 minute), 10:03 (2 minutes), 10:07 (4 minutes), 10:12 (8=>5 minutes), 10:17, ...

en	Maximum retry count

en	Maximum number of retries before a failing request is discarded, not counting the initial request.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum retry count at '2', retries would be triggered at 10:01 and 10:02 only.

en	Note: Maximum retry count might not be reached if a maximum retry period is configured as well and reached earlier.

en	This field must be empty or contain a positive number.

en	Maximum retry period

en	Maximum period of time for retries of failing requests before they are discarded (based on the error handling module execution time for the initial request).

en	Retries that would normally be triggered after maximum period is elapsed (according to retry interval calculation) will automatically be triggered at maximum period exactly.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum retry period at '30 minutes', retries would be triggered at 10:01, 10:03, 10:07, 10:15 and finally at 10:31=>10:30.

en	Note: Maximum retry period might not be reached if a maximum retry count is configured as well and reached earlier.

en	Add Invoker

en	Edit Invoker

en	Do you really want to delete this invoker?
bg	Найстина ли искате да изтриите заявката?

en	Invoker Details
bg	Детайли за заявката

en	The name is typically used to call up an operation of a remote web service.
bg	Името обикновено се използва за извикване на операция на дистанционна уеб услуга.

en	Invoker backend
bg	Заявки за обратна връзка

en	This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.
bg	Този модул за обратна връзка на OTRS заявки ще бъде извикан, за да подготви данните, които да бъдат изпратени до отдалечената система, и да обработва данните за отговори.

en	Mapping for outgoing request data
bg	Картографиране на данни за изходящите заявки

en	Configure
bg	Конфигуриране

en	The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.
bg	Данните от заявката на OTRS ще бъдат обработени от това картографиране, за да се превърнат в вид данни, които отдалечената система очаква.

en	Mapping for incoming response data
bg	Картографиране за данни за входящите заявки

en	The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.
bg	Данните за отговорите ще бъдат обработени от това картографиране, за да бъдат преработени в типа данни, които заявката на OTRS очаква.

en	Asynchronous
bg	Асинхронни

en	Condition

en	Edit this event

en	This invoker will be triggered by the configured events.
bg	Този заявки ще бъдат обработени от конфигурираните събития.

en	Add Event
bg	Добавяне на събитие

en	To add a new event select the event object and event name and click on the "+" button
bg	За да добавите ново събитие, изберете името на обекта и събитието и кликнете върху бутона "+"

en	Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended).
bg	Асинхронните събития се обработват от OTRS Scheduler Daemon на заден план (препоръчително).

en	Synchronous event triggers would be processed directly during the web request.
bg	Синхронните събития ще бъдат обработени директно по време на заявката от мрежата.

en	GenericInterface Invoker Event Settings for Web Service %s

en	Go back to
bg	Върни се към

en	Delete all conditions

en	Do you really want to delete all the conditions for this event?

en	General Settings

en	Event type

en	Conditions

en	Conditions can only operate on non-empty fields.

en	Type of Linking between Conditions

en	Remove this Condition

en	Type of Linking

en	Fields

en	Add a new Field

en	Remove this Field

en	And can't be repeated on the same condition.

en	Add New Condition

en	Mapping Simple
bg	Обикновено Картографиране

en	Default rule for unmapped keys
bg	Правило по подразбиране за неотстранени клавиши

en	This rule will apply for all keys with no mapping rule.
bg	Това правило ще се прилага за всички клавиши без правило за картографиране.

en	Default rule for unmapped values
bg	Правило по подразбиране за оторизирани стойности

en	This rule will apply for all values with no mapping rule.
bg	Това правило ще се прилага за всички стойности без правилото за картографиране.

en	New key map
bg	Нова ключова карта

en	Add key mapping
bg	Добавяне на картографиране на ключ

en	Mapping for Key
bg	Картографиране за ключ

en	Remove key mapping
bg	Премахване на картографиране на ключ

en	Key mapping
bg	Картографиране на ключ

en	Map key
bg	Бутон за карта

en	matching the
bg	Съвпадени с

en	to new key
bg	Към новия кламиш

en	Value mapping
bg	Картографиране на стойности

en	Map value
bg	Стойността на картата

en	to new value
bg	Към нова стойност

en	Remove value mapping
bg	Премахване на картографиране на стойности

en	New value map
bg	Нова карта на стойностите

en	Add value mapping
bg	Добавяне на картографиране на стойности

en	Do you really want to delete this key mapping?
bg	Наистина ли искате да изтриете това картографиране?

en	General Shortcuts

en	MacOS Shortcuts

en	Comment code

en	Uncomment code

en	Auto format code

en	Expand/Collapse code block

en	Find

en	Find next

en	Find previous

en	Find and replace

en	Find and replace all

en	XSLT Mapping

en	XSLT stylesheet

en	The entered data is not a valid XSLT style sheet.

en	Here you can add or modify your XSLT mapping code.

en	The editing field allows you to use different functions like automatic formatting, window resize as well as tag- and bracket-completion.

en	Data includes

en	Select one or more sets of data that were created at earlier request/response stages to be included in mappable data.

en	These sets will appear in the data structure at '/DataInclude/<DataSetName>' (see debugger output of actual requests for details).

en	Data key regex filters (before mapping)

en	Data key regex filters (after mapping)

en	Regular expressions

en	Replace

en	Remove regex

en	Add regex

en	These filters can be used to transform keys using regular expressions.

en	The data structure will be traversed recursively and all configured regexes will be applied to all keys.

en	Use cases are e.g. removing key prefixes that are undesired or correcting keys that are invalid as XML element names.

en	Example 1: Search = '^jira:' / Replace = '' turns 'jira:element' into 'element'.

en	Example 2: Search = '^' / Replace = '_' turns '16x16' into '_16x16'.

en	Example 3: Search = '^(?<number>\\d+) (?<text>.+?)\\$' / Replace = '_\\$+{text}_\\$+{number}' turns '16 elementname' into '_elementname_16'.

en	For information about regular expressions in Perl please see here:

en	Perl regular expressions tutorial

en	If modifiers are desired they have to be specified within the regexes themselves.

en	Regular expressions defined here will be applied before the XSLT mapping.

en	Regular expressions defined here will be applied after the XSLT mapping.

en	Add Operation

en	Edit Operation

en	Do you really want to delete this operation?
bg	Найстина ли искате да изтриите тази операция?

en	Operation Details
bg	Детайли на операцията

en	The name is typically used to call up this web service operation from a remote system.
bg	Името обикновено се използва за извикване на тази уеб услуга от отдалечена система.

en	Operation backend
bg	Операция на задаен план

en	This OTRS operation backend module will be called internally to process the request, generating data for the response.
bg	Този модул за обратна връзка за операцията OTRS ще бъде наречена вътрешно, за да обработи заявката, генерирайки данни за отговора.

en	Mapping for incoming request data
bg	Картографиране за входящи данни за заявки

en	The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.
bg	Данните за заявката ще бъдат обработени от това картографиране, за да се предоставят в вида данни, който OTRS очаква.

en	Mapping for outgoing response data
bg	Картографиране за данни за изходящи отговори

en	The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.
bg	Данните за отговорите ще бъдат обработени от това картографиране, за да бъдат представени данните, които отдалечената система очаква.

en	Include Ticket Data

en	Include ticket data in response.

en	Network Transport

en	Properties
bg	Свойства

en	Route mapping for Operation
bg	Маршрутизиране за операция

en	Define the route that should get mapped to this operation. Variables marked by a ':' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).
bg	Определете маршрута, който трябва да се свърже към тази операция. Променливите, маркирани с ':', ще бъдат присвоени към вписаното име и ще бъдат предадени заедно с останалите към картографирането. (Напр. / Билет /: БилетID).

en	Valid request methods for Operation
bg	Валидни методи за заявка за работа

en	Limit this Operation to specific request methods. If no method is selected all requests will be accepted.
bg	Ограничете тази операция до специфични методи за заявка. Ако не бъде избран нито един метод, всички искания ще бъдат приети.

en	Maximum message length
bg	Максимална дължина на съобщението

en	This field should be an integer number.
bg	Това поле трябва да е само с числа.

en	Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.
bg	Тук можете да зададете максималния размер (в байтове) на съобщенията, които OTRS ще обработва.

en	Send Keep-Alive
bg	Изпратете Keep-Alive

en	This configuration defines if incoming connections should get closed or kept alive.
bg	Тази конфигурация определя дали входящите връзки трябва да се затворят или да се поддържат работещи.

en	Additional response headers

en	Add response header

en	Endpoint
bg	Крайна точка

en	URI to indicate specific location for accessing a web service.

en	e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)
bg	Например https://www.otrs.com:10745/api/v1.0 (без последващо наклонена черта)

en	Timeout

en	Timeout value for requests.

en	Authentication
bg	Идентификация

en	An optional authentication mechanism to access the remote system.

en	BasicAuth User

en	The user name to be used to access the remote system.
bg	Потребителското име, което ще се използва за достъп до отдалечената система.

en	BasicAuth Password

en	The password for the privileged user.
bg	Паролата за привилегирования потребител.

en	Use Proxy Options

en	Show or hide Proxy options to connect to the remote system.

en	Proxy Server
bg	Прокси сървър

en	URI of a proxy server to be used (if needed).
bg	URI на прокси сървър, който да се използва (ако е необходимо).

en	e.g. http://proxy_hostname:8080
bg	Например http://proxy_hostname:8080

en	Proxy User
bg	Прокси потребител

en	The user name to be used to access the proxy server.
bg	Потребителското име, което трябва да се използва за достъп до прокси сървъра.

en	Proxy Password
bg	Прокси парола

en	The password for the proxy user.
bg	Паролата за Прокси потребител

en	Skip Proxy

en	Skip proxy servers that might be configured globally?

en	Use SSL Options
bg	Използвайте опциите за SSL

en	Show or hide SSL options to connect to the remote system.
bg	Покажете или скрийте опциите за SSL, за да се свържете с отдалечената система.

en	Client Certificate

en	The full path and name of the SSL client certificate file (must be in PEM, DER or PKCS#12 format).

en	e.g. /opt/otrs/var/certificates/SOAP/certificate.pem

en	Client Certificate Key

en	The full path and name of the SSL client certificate key file (if not already included in certificate file).

en	e.g. /opt/otrs/var/certificates/SOAP/key.pem

en	Client Certificate Key Password

en	The password to open the SSL certificate if the key is encrypted.

en	Certification Authority (CA) Certificate

en	The full path and name of the certification authority certificate file that validates SSL certificate.
bg	Пълният път и името на файла на сертификата, удостоверяващ SSL сертификата.

en	e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem
bg	Например /opt/otrs/var/certificates/SOAP/CA/ca.pem

en	Certification Authority (CA) Directory
bg	Директория на сертифициращия орган (CA)

en	The full path of the certification authority directory where the CA certificates are stored in the file system.
bg	Пълният път на директорията на сертифициращия орган, където сертификатите на СО се съхраняват във файловата система.

en	e.g. /opt/otrs/var/certificates/SOAP/CA
bg	Например /opt/otrs/var/certificates/SOAP/CA

en	Controller mapping for Invoker
bg	Картографиране на контролера за заявка

en	The controller that the invoker should send requests to. Variables marked by a ':' will get replaced by the data value and passed along with the request. (e.g. /Ticket/:TicketID?UserLogin=:UserLogin&Password=:Password).
bg	Контролерът, към който заявката трябва да се изпрати. Променливите, маркирани с ":", ще бъдат заменени от стойността на данните и ще бъдат предадени заедно с искането. (Напр. / Ticket /: TicketID? UserLogin =: UserLogin & Password =: Password).

en	Valid request command for Invoker
bg	Валидна команда за заявка

en	A specific HTTP command to use for the requests with this Invoker (optional).
bg	Конкретна HTTP команда, която да се използва за заявките (оптимално).

en	Default command
bg	Команда подразбиране

en	The default HTTP command to use for the requests.
bg	По подразбиране HTTP команда, която да се използва за заявките.

en	e.g. https://local.otrs.com:8000/Webservice/Example

en	Set SOAPAction

en	Set to "Yes" in order to send a filled SOAPAction header.

en	Set to "No" in order to send an empty SOAPAction header.

en	Set to "Yes" in order to check the received SOAPAction header (if not empty).

en	Set to "No" in order to ignore the received SOAPAction header.

en	SOAPAction scheme

en	Select how SOAPAction should be constructed.

en	Some web services require a specific construction.

en	Some web services send a specific construction.

en	SOAPAction separator
bg	SOAPAction разделител

en	Character to use as separator between name space and SOAP operation.

en	Usually .Net web services use "/" as separator.

en	SOAPAction free text

en	Text to be used to as SOAPAction.

en	Namespace
bg	Пространство от имена

en	URI to give SOAP methods a context, reducing ambiguities.
bg	URI за да даде на SOAP методите контекст, което намалява двусмислеността.

en	e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions
bg	Например urn:otrs-com:soap:functions или http://www.otrs.com/GenericInterface/actions

en	Request name scheme
bg	Схема за имена на заявки

en	Select how SOAP request function wrapper should be constructed.
bg	Изберете как да се конструира обвивката на функцията за искане на SOAP.

en	'FunctionName' is used as example for actual invoker/operation name.
bg	"Име на функция" се използва като пример за действителното име на заявка / операция.

en	'FreeText' is used as example for actual configured value.
bg	"Свободен текст" се използва като пример за действително конфигурирана стойност.

en	Request name free text
bg	Заявете името на свободен текст

en	Text to be used to as function wrapper name suffix or replacement.
bg	Текст, който да се използва като суфикс на име на обвивка на функции или за замяна.

en	Please consider XML element naming restrictions (e.g. don't use '<' and '&').
bg	Моля, помислете за ограничения за наименуване на XML елементи (например, не използвайте "<" или "&").

en	Response name scheme
bg	Схема на име за отговор

en	Select how SOAP response function wrapper should be constructed.
bg	Изберете как да се конструира обвивката на функцията за реакция SOAP.

en	Response name free text
bg	Име на отговора - свободен текст

en	Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.
bg	Тук можете да посочите максималния размер (в байтове) на SOAP съобщения, които OTRS ще обработва.

en	Encoding
bg	Кодиране

en	The character encoding for the SOAP message contents.
bg	Кодирането на знаците за съдържанието на SOAP съобщението.

en	e.g utf-8, latin1, iso-8859-1, cp1250, Etc.
bg	Например utf-8, latin1, iso-8859-1, ср1250 и т.н.

en	Sort options
bg	Опции на сортирането

en	Add new first level element
bg	Добавете нов елемент от първо ниво

en	Element
bg	Елемент

en	Outbound sort order for xml fields (structure starting below function name wrapper) - see documentation for SOAP transport.
bg	Изходяща реда за сортиране за полетата xml (структура, започваща под обвивката на име на функция) - вижте документацията за транспортиране на SOAP.

en	Add Web Service

en	Edit Web Service

en	Clone Web Service

en	The name must be unique.
bg	Името трябва да бъде уникално

en	Clone
bg	Дубликиране

en	Export Web Service

en	Import web service
bg	Импортиране на уеб услугата

en	Configuration File
bg	Конфигурационен файл

en	The file must be a valid web service configuration YAML file.
bg	Файлът трябва да е валиден YAML файл с конфигурация на уеб услугата.

en	Here you can specify a name for the webservice. If this field is empty, the name of the configuration file is used as name.

en	Import
bg	Импортиране

en	Configuration History

en	Delete web service
bg	Изтриване на уеб услугата

en	Do you really want to delete this web service?
bg	Сигурни ли сте че искате да изтрийте уеб услугата?

en	Ready2Adopt Web Services

en	Here you can activate Ready2Adopt web services showcasing our best practices that are a part of %s.

en	Please note that these web services may depend on other modules only available with certain %s contract levels (there will be a notification with further details when importing).
bg	Моля, имайте предвид, че тези уеб услуги могат да зависят от други модули, достъпни само при определени нива на договорите %s (при импортиране ще има известяване с допълнителни подробности).

en	Import Ready2Adopt web service

en	Would you like to benefit from web services created by experts? Upgrade to %s to import some sophisticated Ready2Adopt web services.

en	After you save the configuration you will be redirected again to the edit screen.
bg	След като запазите конфигурацията, отново ще бъдете пренасочени към екрана за редактиране.

en	If you want to return to overview please click the "Go to overview" button.
bg	Ако искате да се върнете към общ преглед, моля, кликнете върху бутона "Отиди на преглед".

en	Remote system
bg	Система за отдаличен достъп

en	Provider transport
bg	Доставчик транспорт

en	Requester transport

en	Debug threshold
bg	Праг за отстраняване на грешки

en	In provider mode, OTRS offers web services which are used by remote systems.
bg	В модула за доставчици OTRS предлага уеб услуги, които се използват от отдалечени системи.

en	In requester mode, OTRS uses web services of remote systems.
bg	В режим "рикуестър" OTRS използва уеб услуги на отдалечени системи.

en	Network transport
bg	Мрежови транспорт

en	Error Handling Modules

en	Error handling modules are used to react in case of errors during the communication. Those modules are executed in a specific order, which can be changed by drag and drop.

en	Backend

en	Add error handling module

en	Operations are individual system functions which remote systems can request.
bg	Операциите са отделни системни функции, които дистанционните системи могат да изискват.

en	Invokers prepare data for a request to a remote web service, and process its response data.
bg	Инвокерите подготвят данни за заявка към отдалечена уеб услуга и обработват данните за отговорите си.

en	Controller
bg	Контролер

en	Inbound mapping
bg	Входящо картографиране

en	Outbound mapping
bg	Изходящо картографиране

en	Delete this action
bg	Изтриване на действие

en	At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s
bg	Най-малко един %s има контролер, който или не е активен, или не присъства, моля, проверете регистрацията на контролера или изтрийте %s

en	History
bg	Хроника

en	Go back to Web Service
bg	Върни обратно към уеб услугата

en	Here you can view older versions of the current web service's configuration, export or even restore them.
bg	Тук можете да видите по-стари версии на текущата конфигурация на уеб услугите, да ги експортирате или дори да ги възстановите.

en	Configuration History List
bg	Списък с история на конфигурациите

en	Version
bg	Версия

en	Create time
bg	Задайте време

en	Select a single configuration version to see its details.
bg	Изберете една версия за конфигурация, за да видите нейните подробности.

en	Export web service configuration
bg	Експортиране на конфигурацията на уеб услугата

en	Restore web service configuration
bg	Възтоновяване на конфигурацията на уеб услугата

en	Do you really want to restore this version of the web service configuration?
bg	Наистина ли искате да възстановите тази версия на конфигурацията на уеб услугата?

en	Your current web service configuration will be overwritten.
bg	Текущата ви конфигурация на уеб услугата ще бъде презаписана.

en	Group Management
bg	Управление на групи

en	Add Group
bg	Добавяне на група

en	Edit Group
bg	Редактирайте групата

en	The admin group is to get in the admin area and the stats group to get stats area.
bg	Групата admin достъпва администраторската зона, а stat групата достъпва зоната за статистики.

en	Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).
bg	Създайте нови групи, за да управлявате разрешенията за достъп за различни Агенти (например отдел за покупки, отдел за поддръжка, отдел продажби, ...).

en	It's useful for ASP solutions.
bg	Това е полезно за ASP решения.

en	System Log
bg	Системен журнал

en	Here you will find log information about your system.
bg	Тук ще намерите регистрационна информация за вашата система.

en	Hide this message
bg	Скриване на съобщението

en	Recent Log Entries
bg	Последни влизания в дневника

en	Facility
bg	Приспособление

en	Message
bg	Съобщение

en	Mail Account Management
bg	Управление на e-mail акаунти

en	Add Mail Account
bg	Добавяне на пощенска сметка

en	Edit Mail Account for host

en	and user account

en	Filter for Mail Accounts

en	Filter for mail accounts

en	All incoming emails with one account will be dispatched in the selected queue.

en	If your account is marked as trusted, the X-OTRS headers already existing at arrival time (for priority etc.) will be kept and used, for example in PostMaster filters.

en	Outgoing email can be configured via the Sendmail* settings in %s.

en	System Configuration

en	Host
bg	Хост

en	Delete account
bg	Изтриване на акаунт

en	Fetch mail
bg	Извличане на Е-майл поща

en	Do you really want to delete this mail account?

en	Password
bg	Парола

en	Example: mail.example.com
bg	Например : mail.example.com

en	IMAP Folder
bg	IMAP папка

en	Only modify this if you need to fetch mail from a different folder than INBOX.
bg	Променяйте само това, ако трябва да извлечете поща от различна папка от Входящта.

en	Trusted
bg	Доверен

en	Dispatching
bg	Разпределение

en	Edit Mail Account
bg	Редактиране на пощенска сметка

en	Administration Overview

en	Filter for Items

en	Filter
bg	Филтър

en	Favorites

en	You can add favorites by moving your cursor over items on the right side and clicking the star icon.

en	Links

en	View the admin manual on Github

en	No Matches

en	Sorry, your search didn't match any items.

en	Set as favorite

en	Ticket Notification Management
bg	Управление на известяването на билети

en	Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.
bg	Тук можете да качите конфигурационен файл, за да импортирате сигнали за такси в системата си. Файлът трябва да е във формат .yaml, както е изнесен от модула за известяване на билети.

en	Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.
bg	Тук можете да изберете кои събития ще задействат това известие. Допълнителен филтър за билети може да се приложи по-долу, за да се изпрати само за билет с определени критерии.

en	Ticket Filter
bg	Филтър за билети

en	Lock
bg	Заключи

en	SLA

en	Customer User ID

en	Article Filter
bg	Филтър на статия

en	Only for ArticleCreate and ArticleSend event
bg	Само за създаване на член и край на събитието

en	Article sender type
bg	Тип на изпращача на член

en	If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
bg	Ако статията Създаване или Изпращане на статията се използва като събитие за задействане, трябва да посочите и филтър за статии. Моля, изберете поне едно от полетата за филтриране на статиите.

en	Customer visibility

en	Communication channel

en	Include attachments to notification
bg	Включете прикачените файлове към известието

en	Notify user just once per day about a single ticket using a selected transport.
bg	Информирай поребителя веднъж за деня с един билет използвайси избрания път.

en	This field is required and must have less than 4000 characters.

en	Notifications are sent to an agent or a customer.
bg	Уведомления се изпращат на агент или клиент-потребител

en	To get the first 20 character of the subject (of the latest agent article).
bg	За да получите първите 20 знака на темата (на най-новата статия на Агента).

en	To get the first 5 lines of the body (of the latest agent article).
bg	За да получите първите 5 реда на тялото (на най-новата статия на Агента).

en	To get the first 20 character of the subject (of the latest customer article).
bg	За да получите първите 20 знака на темата (от последната статия на клиента).

en	To get the first 5 lines of the body (of the latest customer article).
bg	За да получите първите 5 линии на тялото (от последната статия на клиента).

en	Attributes of the current customer user data
bg	Атрибути на текущите потребителски данни

en	Attributes of the current ticket owner user data
bg	Атрибути на данните за текущия потребител на собственика на билета

en	Attributes of the current ticket responsible user data
bg	Атрибути на текущите потребителски данни, отговорни за билетите

en	Attributes of the current agent user who requested this action

en	Attributes of the ticket data

en	Ticket dynamic fields internal key values

en	Ticket dynamic fields display values, useful for Dropdown and Multiselect fields

en	Use comma or semicolon to separate email addresses.

en	You can use OTRS-tags like <OTRS_TICKET_DynamicField_...> to insert values from the current ticket.

en	Manage %s

en	Downgrade to ((OTRS)) Community Edition

en	Read documentation

en	%s makes contact regularly with cloud.otrs.com to check on available updates and the validity of the underlying contract.

en	Unauthorized Usage Detected

en	This system uses the %s without a proper license! Please make contact with %s to renew or activate your contract!

en	%s not Correctly Installed

en	Your %s is not correctly installed. Please reinstall it with the button below.

en	Reinstall %s

en	Your %s is not correctly installed, and there is also an update available.

en	You can either reinstall your current version or perform an update with the buttons below (update recommended).

en	Update %s

en	%s Not Yet Available

en	%s will be available soon.

en	%s Update Available

en	An update for your %s is available! Please update at your earliest!

en	%s Correctly Deployed

en	Congratulations, your %s is correctly installed and up to date!

en	Go to the OTRS customer portal

en	%s will be available soon. Please check again in a few days.

en	Please have a look at %s for more information.

en	Your ((OTRS)) Community Edition is the base for all future actions. Please register first before you continue with the upgrade process of %s!

en	Before you can benefit from %s, please contact %s to get your %s contract.

en	Connection to cloud.otrs.com via HTTPS couldn't be established. Please make sure that your OTRS can connect to cloud.otrs.com via port 443.

en	Package installation requires patch level update of OTRS.

en	Please visit our customer portal and file a request.

en	Everything else will be done as part of your contract.

en	Your installed OTRS version is %s.

en	To install this package, you need to update to OTRS %s or higher.

en	To install this package, the Maximum OTRS Version is %s.

en	To install this package, the required Framework version is %s.

en	Why should I keep OTRS up to date?

en	You will receive updates about relevant security issues.

en	You will receive updates for all other relevant OTRS issues

en	With your existing contract you can only use a small part of the %s.

en	If you would like to take full advantage of the %s get your contract upgraded now! Contact %s.

en	Cancel downgrade and go back

en	Go to OTRS Package Manager

en	Sorry, but currently you can't downgrade due to the following packages which depend on %s:

en	Vendor
bg	Доставчик

en	Please uninstall the packages first using the package manager and try again.

en	You are about to downgrade to ((OTRS)) Community Edition and will lose the following features and all data related to these:

en	Chat

en	Report Generator

en	Timeline view in ticket zoom

en	DynamicField ContactWithData

en	DynamicField Database

en	SLA Selection Dialog

en	Ticket Attachment View

en	The %s skin

en	PGP Management
bg	Управление на PGP

en	Add PGP Key

en	PGP support is disabled

en	To be able to use PGP in OTRS, you have to enable it first.

en	Enable PGP support

en	Faulty PGP configuration

en	PGP support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.

en	Configure it here!

en	Check PGP configuration

en	In this way you can directly edit the keyring configured in SysConfig.
bg	По този начин може директно да се редактира keyring-а който е конфигуриран в модула SysConfig.

en	Introduction to PGP

en	Identifier
bg	Идентификатор

en	Bit
bg	Бит

en	Fingerprint

en	Expires

en	Delete this key

en	PGP key

en	Package Manager
bg	Управление на софтуерни пакети

en	Uninstall Package

en	Uninstall package

en	Do you really want to uninstall this package?
bg	Сигурни ли сте че искате да деинсталирате този софтуерен пакет?

en	Reinstall package

en	Do you really want to reinstall this package? Any manual changes will be lost.

en	Go to updating instructions

en	package information

en	Package installation requires a patch level update of OTRS.

en	Package update requires a patch level update of OTRS.

en	If you are a OTRS Business Solution™ customer, please visit our customer portal and file a request.

en	Please note that your installed OTRS version is %s.

en	To install this package, you need to update OTRS to version %s or newer.

en	This package can only be installed on OTRS version %s or older.

en	This package can only be installed on OTRS version %s or newer.

en	You will receive updates for all other relevant OTRS issues.

en	How can I do a patch level update if I don’t have a contract?

en	Please find all relevant information within the updating instructions at %s.

en	In case you would have further questions we would be glad to answer them.

en	Install Package

en	Update Package

en	Continue
bg	Продължаване

en	Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.

en	Install
bg	Инсталиране

en	Update repository information

en	Cloud services are currently disabled.

en	OTRS Verify™ can not continue!

en	Enable cloud services

en	Update all installed packages

en	Online Repository

en	Action
bg	Действие

en	Module documentation

en	Local Repository
bg	Локално Repository

en	This package is verified by OTRSverify (tm)

en	Uninstall
bg	Деинсталиране

en	Package not correctly deployed! Please reinstall the package.
bg	Пакетът на се разпакитирал изцяло! Моля преисталирайте пакетът.

en	Reinstall
bg	Реинсталиране

en	Features for %s customers only

en	With %s, you can benefit from the following optional features. Please make contact with %s if you need more information.

en	Package Information

en	Download package

en	Rebuild package

en	Metadata

en	Change Log

en	Date
bg	Дата

en	List of Files

en	Permission
bg	Позволения

en	Download file from package!
bg	Сваляне на файла от пакета!

en	Required
bg	Задължителен

en	Size
bg	Размер

en	Primary Key

en	Auto Increment

en	SQL

en	File Differences for File %s

en	File differences for file %s

en	Performance Log
bg	Журнал на производителността

en	Range
bg	Диапазон

en	last
bg	последните

en	This feature is enabled!
bg	Тази функционалност е пусната!

en	Just use this feature if you want to log each request.
bg	Използвайте тази функционалност ако искате да се журналира всяка заявка.

en	Activating this feature might affect your system performance!

en	Disable it here!
bg	Забраняване на фукционалността тук

en	Logfile too large!
bg	Журналния файл е прекалено голям!

en	The logfile is too large, you need to reset it

en	Reset
bg	Рестартирай

en	Overview
bg	Преглед

en	Interface
bg	Интерфейс

en	Requests
bg	Заявки

en	Min Response
bg	Минимално време за отговор

en	Max Response
bg	Максимално време за отговор

en	Average Response
bg	Средно време за отговор

en	Period

en	minutes
bg	минути

en	Min

en	Max

en	Average

en	PostMaster Filter Management
bg	Управление филтъра за е-поща

en	Add PostMaster Filter

en	Edit PostMaster Filter

en	Filter for PostMaster Filters

en	Filter for PostMaster filters

en	To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.

en	If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.
bg	Ако искате съвпадение само на e-mail адреса използвайте EMAILADDRESS:info@example.com в From, To или Cc.

en	If you use Regular Expressions, you also can use the matched value in () as [***] in the 'Set' action.

en	You can also use named captures %s and use the names in the 'Set' action %s (e.g. Regexp: %s, Set action: %s). A matched EMAILADDRESS has the name '%s'.

en	Delete this filter

en	Do you really want to delete this postmaster filter?

en	A postmaster filter with this name already exists!

en	Filter Condition

en	AND Condition

en	Search header field

en	for value

en	The field needs to be a valid regular expression or a literal word.

en	Negate

en	Set Email Headers

en	Set email header

en	with value

en	The field needs to be a literal word.

en	Header
bg	Хедър

en	Priority Management
bg	Управление на приоритетите

en	Add Priority
bg	Добави приоритет

en	Edit Priority

en	Filter for Priorities

en	Filter for priorities

en	This priority is present in a SysConfig setting, confirmation for updating settings to point to the new priority is needed!

en	This priority is used in the following config settings:

en	Process Management

en	Filter for Processes

en	Filter for processes

en	Create New Process

en	Deploy All Processes

en	Here you can upload a configuration file to import a process to your system. The file needs to be in .yml format as exported by process management module.

en	Upload process configuration

en	Import process configuration

en	Ready2Adopt Processes

en	Here you can activate Ready2Adopt processes showcasing our best practices. Please note that some additional configuration may be required.

en	Would you like to benefit from processes created by experts? Upgrade to %s to import some sophisticated Ready2Adopt processes.

en	Import Ready2Adopt process

en	To create a new Process you can either import a Process that was exported from another system or create a complete new one.

en	Changes to the Processes here only affect the behavior of the system, if you synchronize the Process data. By synchronizing the Processes, the newly made changes will be written to the Configuration.

en	Processes

en	Process name

en	Print
bg	Отпечатване

en	Export Process Configuration

en	Copy Process

en	Cancel & close

en	Go Back

en	Please note, that changing this activity will affect the following processes

en	Activity

en	Activity Name

en	Activity Dialogs

en	You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.

en	Ordering the elements within the list is also possible by drag 'n' drop.

en	Filter available Activity Dialogs

en	Available Activity Dialogs

en	Name: %s, EntityID: %s

en	Create New Activity Dialog

en	Assigned Activity Dialogs

en	Please note that changing this activity dialog will affect the following activities

en	Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.

en	The Queue field can only be used by customers when creating a new ticket.

en	Activity Dialog

en	Activity dialog Name

en	Available in

en	Description (short)

en	Description (long)

en	The selected permission does not exist.

en	Required Lock

en	The selected required lock does not exist.

en	Submit Advice Text

en	Submit Button Text

en	You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.

en	Filter available fields

en	Available Fields

en	Assigned Fields

en	Communication Channel

en	Is visible for customer

en	Display

en	Path

en	Edit this transition

en	Transition Actions

en	You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.

en	Filter available Transition Actions

en	Available Transition Actions

en	Create New Transition Action

en	Assigned Transition Actions

en	Activities

en	Filter Activities...

en	Create New Activity

en	Filter Activity Dialogs...

en	Transitions

en	Filter Transitions...

en	Create New Transition

en	Filter Transition Actions...

en	Edit Process

en	Print process information

en	Delete Process

en	Delete Inactive Process

en	Available Process Elements

en	The Elements listed above in this sidebar can be moved to the canvas area on the right by using drag'n'drop.

en	You can place Activities on the canvas area to assign this Activity to the Process.

en	To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.

en	You can start a connection between two Activities by dropping the Transition element over the Start Activity of the connection. After that you can move the loose end of the arrow to the End Activity.

en	Actions can be assigned to a Transition by dropping the Action Element onto the label of a Transition.

en	Edit Process Information

en	Process Name

en	The selected state does not exist.

en	Add and Edit Activities, Activity Dialogs and Transitions

en	Show EntityIDs

en	Extend the width of the Canvas

en	Extend the height of the Canvas

en	Remove the Activity from this Process

en	Edit this Activity

en	Save Activities, Activity Dialogs and Transitions

en	Do you really want to delete this Process?

en	Do you really want to delete this Activity?

en	Do you really want to delete this Activity Dialog?

en	Do you really want to delete this Transition?

en	Do you really want to delete this Transition Action?

en	Do you really want to remove this activity from the canvas? This can only be undone by leaving this screen without saving.

en	Do you really want to remove this transition from the canvas? This can only be undone by leaving this screen without saving.

en	In this screen, you can create a new process. In order to make the new process available to users, please make sure to set its state to 'Active' and synchronize after completing your work.

en	cancel & close

en	Start Activity

en	Contains %s dialog(s)

en	Assigned dialogs

en	Activities are not being used in this process.

en	Assigned fields

en	Activity dialogs are not being used in this process.

en	Condition linking

en	Transitions are not being used in this process.

en	Module name

en	Transition actions are not being used in this process.

en	Please note that changing this transition will affect the following processes

en	Transition

en	Transition Name

en	Please note that changing this transition action will affect the following processes

en	Transition Action

en	Transition Action Name

en	Transition Action Module

en	Config Parameters

en	Add a new Parameter

en	Remove this Parameter

en	Queue Management

en	Add Queue

en	Edit Queue

en	Filter for Queues

en	Filter for queues

en	A queue with this name already exists!

en	This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!

en	Sub-queue of

en	Unlock timeout
bg	Време за отключване

en	0 = no unlock
bg	0 = без отключване

en	hours
bg	часове

en	Only business hours are counted.

en	If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.

en	Notify by

en	0 = no escalation
bg	0 = без ескалация

en	If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.

en	If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.

en	If the ticket is not set to closed before the time defined here expires, the ticket is escalated.

en	Follow up Option
bg	Параметри за автоматично проследяване

en	Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.

en	Ticket lock after a follow up
bg	Заключване на билетът след автоматично известяване

en	If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.

en	System address

en	Will be the sender address of this queue for email answers.
bg	Ще бъде адресът на изпраща за тази опашка при еМейл отговорите

en	Default sign key

en	To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.

en	Salutation
bg	Обръщение

en	The salutation for email answers.
bg	Обръщението за отговорите по еМейл

en	Signature
bg	Подпис

en	The signature for email answers.
bg	Подписът за отговорите по еМейл

en	This queue is used in the following config settings:

en	Manage Queue-Auto Response Relations

en	Change Auto Response Relations for Queue

en	This filter allow you to show queues without auto responses

en	Queues without Auto Responses

en	This filter allow you to show all queues

en	Show All Queues

en	Auto Responses
bg	Авто отговори

en	Manage Template-Queue Relations

en	Filter for Templates

en	Filter for templates

en	Templates

en	System Registration Management

en	Edit System Registration

en	System Registration Overview

en	Register System

en	Validate OTRS-ID

en	Deregister System

en	Edit details

en	Show transmitted data

en	Deregister system

en	Overview of registered systems

en	This system is registered with OTRS Group.

en	System type

en	Unique ID

en	Last communication with registration server

en	System Registration not Possible

en	Please note that you can't register your system if OTRS Daemon is not running correctly!

en	Instructions

en	System Deregistration not Possible

en	Please note that you can't deregister your system if you're using the %s or having a valid service contract.

en	OTRS-ID Login

en	Read more

en	You need to log in with your OTRS-ID to register your system.

en	Your OTRS-ID is the email address you used to sign up on the OTRS.com webpage.

en	Data Protection

en	What are the advantages of system registration?

en	You will receive updates about relevant security releases.

en	With your system registration we can improve our services for you, because we have all relevant information available.

en	This is only the beginning!

en	We will inform you about our new services and offerings soon.

en	Can I use OTRS without being registered?

en	System registration is optional.

en	You can download and use OTRS without being registered.

en	Is it possible to deregister?

en	You can deregister at any time.

en	Which data is transfered when registering?

en	A registered system sends the following data to OTRS Group:

en	Fully Qualified Domain Name (FQDN), OTRS version, Database, Operating System and Perl version.

en	Why do I have to provide a description for my system?

en	The description of the system is optional.

en	The description and system type you specify help you to identify and manage the details of your registered systems.

en	How often does my OTRS system send updates?

en	Your system will send updates to the registration server at regular intervals.

en	Typically this would be around once every three days.

en	If you deregister your system, you will lose these benefits:

en	You need to log in with your OTRS-ID to deregister your system.

en	OTRS-ID

en	You don't have an OTRS-ID yet?

en	Sign up now

en	Forgot your password?

en	Retrieve a new one

en	Next
bg	Напред

en	This data will be frequently transferred to OTRS Group when you register this system.

en	Attribute

en	FQDN

en	OTRS Version

en	Operating System

en	Perl Version

en	Optional description of this system.

en	Register

en	Continuing with this step will deregister the system from OTRS Group.

en	Deregister

en	You can modify registration settings here.

en	Overview of Transmitted Data

en	There is no data regularly sent from your system to %s.

en	The following data is sent at minimum every 3 days from your system to %s.

en	The data will be transferred in JSON format via a secure https connection.

en	System Registration Data

en	Support Data

en	Role Management
bg	Управление на роли

en	Add Role
bg	Добавяне на роля

en	Edit Role

en	Filter for Roles

en	Filter for roles

en	Create a role and put groups in it. Then add the role to the users.
bg	Създайте роля и добавете групи в нея. След това добавете ролята на потребителите.

en	There are no roles defined. Please use the 'Add' button to create a new role.

en	Manage Role-Group Relations

en	Roles
bg	Роли

en	Select the role:group permissions.

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).

en	Toggle %s permission for all

en	move_into
bg	Преместване

en	Permissions to move tickets into this group/queue.
bg	Позволение за преместване на билет в тази група/опашка.

en	create
bg	Създаване

en	Permissions to create tickets in this group/queue.
bg	Позволение за създаване на билет в тази група/опашка.

en	note
bg	Бележка

en	Permissions to add notes to tickets in this group/queue.

en	owner
bg	Собственик

en	Permissions to change the owner of tickets in this group/queue.

en	priority
bg	Приоритет

en	Permissions to change the ticket priority in this group/queue.
bg	Позволение за промяна на приоритета на билет в тази група/опашка.

en	Manage Agent-Role Relations

en	Add Agent

en	Filter for Agents

en	Filter for agents

en	Agents

en	Manage Role-Agent Relations

en	SLA Management
bg	Управление на SLA

en	Edit SLA

en	Add SLA

en	Filter for SLAs

en	Please write only numbers!

en	S/MIME Management
bg	Управление на S/MIME (Secure MIME)

en	Add Certificate
bg	Добавяне на сертификат

en	Add Private Key
bg	Добавяне на частен ключ

en	SMIME support is disabled

en	To be able to use SMIME in OTRS, you have to enable it first.

en	Enable SMIME support

en	Faulty SMIME configuration

en	SMIME support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.

en	Check SMIME configuration

en	Filter for Certificates

en	Filter for certificates

en	To show certificate details click on a certificate icon.

en	To manage private certificate relations click on a private key icon.

en	Here you can add relations to your private certificate, these will be embedded to the S/MIME signature every time you use this certificate to sign an email.

en	See also
bg	Вижте също

en	In this way you can directly edit the certification and private keys in file system.
bg	По този начин може да редактирате сертификати и частни ключове във файловата система.

en	Hash
bg	Хеш

en	Create
bg	Създаване

en	Handle related certificates

en	Read certificate

en	Delete this certificate

en	File
bg	Файл

en	Secret
bg	Парола

en	Related Certificates for

en	Delete this relation

en	Available Certificates

en	Filter for S/MIME certs

en	Relate this certificate

en	S/MIME Certificate
bg	S/MIME сертификат

en	Close this dialog

en	Certificate Details

en	Salutation Management
bg	Управление на обръщението

en	Add Salutation
bg	Добавяне на обръщение

en	Edit Salutation

en	Filter for Salutations

en	Filter for salutations

en	e. g.

en	Example salutation

en	Secure Mode Needs to be Enabled!

en	Secure mode will (normally) be set after the initial installation is completed.

en	If secure mode is not activated, activate it via SysConfig because your application is already running.

en	SQL Box
bg	SQL

en	Filter for Results

en	Filter for results

en	Here you can enter SQL to send it directly to the application database. It is not possible to change the content of the tables, only select queries are allowed.

en	Here you can enter SQL to send it directly to the application database.

en	Options
bg	Настройки

en	Only select queries are allowed.

en	The syntax of your SQL query has a mistake. Please check it.

en	There is at least one parameter missing for the binding. Please check it.

en	Result format

en	Run Query

en	%s Results

en	Query is executed.

en	Service Management
bg	Управление на service

en	Add Service

en	Edit Service

en	Service name maximum length is 200 characters (with Sub-service).

en	Sub-service of

en	Session Management
bg	Управление на сесиите

en	Detail Session View for %s (%s)

en	All sessions

en	Agent sessions

en	Customer sessions

en	Unique agents

en	Unique customers

en	Kill all sessions
bg	Спиране на всички сесии

en	Kill this session

en	Filter for Sessions

en	Filter for sessions

en	Session
bg	Сесия

en	User
bg	Потребител

en	Kill

en	Detail View for SessionID: %s - %s

en	Signature Management
bg	Управление на подпис

en	Add Signature
bg	Добавяне на подпис

en	Edit Signature

en	Filter for Signatures

en	Filter for signatures

en	Example signature

en	State Management
bg	Управление на статус

en	Add State
bg	Добавяне на статус

en	Edit State

en	Filter for States

en	Filter for states

en	Attention
bg	Внимание

en	Please also update the states in SysConfig where needed.

en	This state is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!

en	State type

en	It's not possible to invalidate this entry because there is no other merge states in system!

en	This state is used in the following config settings:

en	Sending support data to OTRS Group is not possible!

en	Enable Cloud Services

en	This data is sent to OTRS Group on a regular basis. To stop sending this data please update your system registration.

en	You can manually trigger the Support Data sending by pressing this button:

en	Send Update

en	Currently this data is only shown in this system.

en	A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:

en	Generate Support Bundle

en	The Support Bundle has been Generated

en	Please choose one of the following options.

en	Send by Email

en	The support bundle is too large to send it by email, this option has been disabled.

en	The email address for this user is invalid, this option has been disabled.

en	Sending
bg	Изпращач

en	The support bundle will be sent to OTRS Group via email automatically.

en	Download File

en	A file containing the support bundle will be downloaded to the local system. Please save the file and send it to the OTRS Group, using an alternate method.

en	Error: Support data could not be collected (%s).

en	Details

en	System Email Addresses Management
bg	Управление на системния еМейл адрес

en	Add System Email Address

en	Edit System Email Address

en	Add System Address

en	Filter for System Addresses

en	Filter for system addresses

en	All incoming email with this address in To or Cc will be dispatched to the selected queue.

en	Email address

en	Display name

en	This email address is already used as system email address.

en	The display name and email address will be shown on mail you send.

en	This system address cannot be set to invalid.

en	This system address cannot be set to invalid, because it is used in one or more queue(s) or auto response(s).

en	online administrator documentation

en	System configuration

en	Navigate through the available settings by using the tree in the navigation box on the left side.

en	Find certain settings by using the search field below or from search icon from the top navigation.

en	Find out how to use the system configuration by reading the %s.

en	Search in all settings...

en	There are currently no settings available. Please make sure to run 'otrs.Console.pl Maint::Config::Rebuild' before using the software.

en	Changes Deployment

en	Help

en	This is an overview of all settings which will be part of the deployment if you start it now. You can compare each setting to its former state by clicking the icon on the top right.

en	To exclude certain settings from a deployment, click the checkbox on the header bar of a setting.

en	By default, you will only deploy settings which you changed on your own. If you'd like to deploy settings changed by other users, too, please click the link on top of the screen to enter the advanced deployment mode.

en	A deployment has just been restored, which means that all affected setting have been reverted to the state from the selected deployment.

en	Please review the changed settings and deploy afterwards.

en	An empty list of changes means that there are no differences between the restored and the current state of the affected settings.

en	Changes Overview

en	There are %s changed settings which will be deployed in this run.

en	Switch to basic mode to deploy settings only changed by you.

en	You have %s changed settings which will be deployed in this run.

en	Switch to advanced mode to deploy settings changed by other users, too.

en	There are no settings to be deployed.

en	Switch to advanced mode to see deployable settings changed by other users.

en	Deploy selected changes

en	This group doesn't contain any settings. Please try navigating to one of its sub groups.

en	Import & Export

en	Upload a file to be imported to your system (.yml format as exported from the System Configuration module).

en	Upload system configuration

en	Import system configuration

en	Download current configuration settings of your system in a .yml file.

en	Include user settings

en	Export current configuration

en	Search for

en	Search for category

en	Settings I'm currently editing

en	Your search for "%s" in category "%s" did not return any results.

en	Your search for "%s" in category "%s" returned one result.

en	Your search for "%s" in category "%s" returned %s results.

en	You're currently not editing any settings.

en	You're currently editing %s setting(s).

en	Category
bg	Категория

en	Run search

en	View a custom List of Settings

en	View single Setting: %s

en	Go back to Deployment Details

en	System Maintenance Management

en	Schedule New System Maintenance

en	Filter for System Maintenances

en	Filter for system maintenances

en	Schedule a system maintenance period for announcing the Agents and Customers the system is down for a time period.

en	Some time before this system maintenance starts the users will receive a notification on each screen announcing about this fact.

en	Stop date

en	Delete System Maintenance

en	Edit System Maintenance

en	Edit System Maintenance Information

en	Date invalid!

en	Login message

en	This field must have less then 250 characters.

en	Show login message

en	Notify message

en	Manage Sessions

en	All Sessions

en	Agent Sessions

en	Customer Sessions

en	Kill all Sessions, except for your own

en	Template Management

en	Add Template

en	Edit Template

en	A template is a default text which helps your agents to write faster tickets, answers or forwards.

en	Don't forget to add new templates to queues.

en	Attachments
bg	Прикачени файлове

en	Delete this entry

en	Do you really want to delete this template?

en	A standard template with this name already exists!

en	Template
bg	Шаблон

en	To get the first 20 characters of the subject of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 5 lines of the body of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 20 characters of the subject of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 5 lines of the body of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	Create type templates only supports this smart tags

en	Example template

en	The current ticket state is
bg	Текущия статус на билета е

en	Your email address is

en	Manage Template-Attachment Relations

en	Toggle active for all

en	Link %s to selected %s

en	Type Management
bg	Управление на тип

en	Add Type
bg	Добавяне на тип

en	Edit Type

en	Filter for Types

en	Filter for types

en	A type with this name already exists!

en	This type is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!

en	This type is used in the following config settings:

en	Agent Management
bg	Управление на Агенти

en	Edit Agent

en	Edit personal preferences for this agent

en	Agents will be needed to handle tickets.

en	Don't forget to add a new agent to groups and/or roles!

en	Please enter a search term to look for agents.

en	Last login

en	Switch to agent

en	Title or salutation

en	Firstname
bg	Име

en	Lastname
bg	Фамилия

en	A user with this username already exists!

en	Will be auto-generated if left empty.

en	Mobile
bg	Мобилен телефон

en	Effective Permissions for Agent

en	This agent has no group permissions.

en	Table above shows effective group permissions for the agent. The matrix takes into account all inherited permissions (e.g. via roles).

en	Manage Agent-Group Relations

en	Agenda Overview

en	Manage Calendars

en	Add Appointment

en	Today
bg	Днес

en	All-day

en	Repeat

en	Notification
bg	Уведомление

en	Yes
bg	Да

en	No
bg	Не

en	No calendars found. Please add a calendar first by using Manage Calendars page.

en	Add new Appointment

en	Calendars

en	Basic information

en	Date/Time

en	Invalid date!
bg	Невалидна дата!

en	Please set this to value before End date.

en	Please set this to value after Start date.

en	This an occurrence of a repeating appointment.

en	Click here to see the parent appointment.

en	Click here to edit the parent appointment.

en	Frequency

en	Every

en	day(s)
bg	ден/дни

en	week(s)
bg	седмица(и)

en	month(s)
bg	месец(и)

en	year(s)
bg	година(и)

en	On
bg	Включено

en	Monday

en	Mon
bg	Пон

en	Tuesday

en	Tue
bg	Вто

en	Wednesday

en	Wed
bg	Сря

en	Thursday

en	Thu
bg	Чет

en	Friday

en	Fri
bg	Пет

en	Saturday

en	Sat
bg	Съб

en	Sunday

en	Sun
bg	Нед

en	January
bg	Януари

en	Jan
bg	Яну

en	February
bg	Февруари

en	Feb
bg	Фев

en	March
bg	Март

en	Mar
bg	Мар

en	April
bg	Април

en	Apr
bg	Апр

en	May_long
bg	Май

en	May
bg	Май

en	June
bg	Юни

en	Jun
bg	Юни

en	July
bg	Юли

en	Jul
bg	Юли

en	August
bg	Август

en	Aug
bg	Авг

en	September
bg	Септември

en	Sep
bg	Сеп

en	October
bg	Октомври

en	Oct
bg	Окт

en	November
bg	Ноември

en	Nov
bg	Ное

en	December
bg	Декември

en	Dec
bg	Дек

en	Relative point of time

en	Link
bg	Връзка

en	Remove entry

en	Customer Information Center

en	Customer User
bg	Клиент-потребител

en	Note: Customer is invalid!

en	Start chat

en	Video call

en	Audio call

en	Customer User Address Book

en	Search for recipients and add the results as '%s'.

en	Search template
bg	Шаблон

en	Create Template

en	Create New

en	Save changes in template

en	Filters in use

en	Additional filters

en	Add another attribute

en	The attributes with the identifier '(Customer)' are from the customer company.

en	(e. g. Term* or *Term*)

en	Select all

en	The customer user is already selected in the ticket mask.

en	Select this customer user

en	Add selected customer user to

en	Change search options
bg	Редакция на търсенето

en	Customer User Information Center

en	The OTRS Daemon is a daemon process that performs asynchronous tasks, e.g. ticket escalation triggering, email sending, etc.

en	A running OTRS Daemon is mandatory for correct system operation.

en	Starting the OTRS Daemon

en	Make sure that the file '%s' exists (without .dist extension). This cron job will check every 5 minutes if the OTRS Daemon is running and start it if needed.

en	Execute '%s start' to make sure the cron jobs of the 'otrs' user are active.

en	After 5 minutes, check that the OTRS Daemon is running in the system ('bin/otrs.Daemon.pl status').

en	Dashboard

en	New Appointment

en	Tomorrow
bg	Утре

en	Soon

en	5 days

en	Start
bg	Старт

en	none
bg	няма

en	in

en	Save settings
bg	Запази настройките

en	Close this widget

en	more
bg	Още

en	Available Columns

en	Visible Columns (order by drag & drop)

en	Change Customer Relations

en	Open
bg	Отворено

en	Closed
bg	Затворено

en	%s open ticket(s) of %s

en	%s closed ticket(s) of %s

en	Edit customer ID

en	Escalated tickets

en	Open tickets
bg	Отвори билет

en	Closed tickets
bg	Затворени билети

en	All tickets
bg	Всички билети

en	Archived tickets
bg	Архивирани билети

en	Note: Customer User is invalid!

en	Customer user information

en	Phone ticket

en	Email ticket

en	New phone ticket from %s

en	New email ticket to %s

en	%s %s is available!

en	Please update now.

en	Release Note

en	Level

en	Posted %s ago.

en	The configuration for this statistic widget contains errors, please review your settings.

en	Download as SVG file

en	Download as PNG file

en	Download as CSV file

en	Download as Excel file

en	Download as PDF file

en	Please select a valid graph output format in the configuration of this widget.

en	The content of this statistic is being prepared for you, please be patient.

en	This statistic can currently not be used because its configuration needs to be corrected by the statistics administrator.

en	Assigned to customer user

en	Accessible for customer user

en	My locked tickets

en	My watched tickets

en	My responsibilities

en	Tickets in My Queues

en	Tickets in My Services

en	Service Time

en	Total
bg	Общо

en	out of office

en	until

en	To accept some news, a license or some changes.

en	Yes, accepted.

en	Manage links for %s

en	Create new links

en	Manage existing links

en	Link with

en	Start search

en	There are currently no links. Please click 'Create new Links' on the top to link this item to other objects.

en	Unauthorized usage of %s detected

en	If you decide to downgrade to ((OTRS)) Community Edition, you will lose all database tables and data related to %s.

en	Edit your preferences

en	Personal Preferences

en	Preferences
bg	Предпочитания

en	Please note: you're currently editing the preferences of %s.

en	Go back to editing this agent

en	Set up your personal preferences. Save each setting by clicking the checkmark on the right.

en	You can use the navigation tree below to only show settings from certain groups.

en	Dynamic Actions

en	Filter settings...

en	Filter for settings

en	Save all settings

en	Avatars have been disabled by the system administrator. You'll see your initials instead.

en	You can change your avatar image by registering with your email address %s at %s. Please note that it can take some time until your new avatar becomes available because of caching.

en	Off
bg	Изключено

en	End

en	This setting can currently not be saved.

en	This setting can currently not be saved

en	Save this setting

en	Did you know? You can help translating OTRS at %s.

en	Reset to default

en	Choose from the groups on the right to find the settings you'd wish to change.

en	Did you know?

en	You can change your avatar by registering with your email address %s on %s

en	Target

en	Process

en	Split
bg	Разделение.

en	Statistics Management

en	Add Statistics

en	Read more about statistics in OTRS

en	Dynamic Matrix

en	Each cell contains a singular data point.

en	Dynamic List

en	Each row contains data of one entity.

en	Static

en	Non-configurable complex statistics.

en	General Specification

en	Create Statistic

en	Edit Statistics

en	Run now

en	Statistics Preview

en	Save Statistic

en	Import Statistics

en	Import Statistics Configuration

en	Statistics

en	Run

en	Edit statistic "%s".

en	Export statistic "%s"

en	Export statistic %s

en	Delete statistic "%s"

en	Delete statistic %s

en	Statistics Overview

en	View Statistics

en	Statistics Information

en	Created by
bg	Създаден от

en	Changed by
bg	Променен от

en	Sum rows
bg	Сума на редовете

en	Sum columns
bg	Сума на колоните

en	Show as dashboard widget

en	Cache
bg	Кеш

en	This statistic contains configuration errors and can currently not be used.

en	Change Free Text of %s%s%s

en	Change Owner of %s%s%s

en	Close %s%s%s

en	Add Note to %s%s%s

en	Set Pending Time for %s%s%s

en	Change Priority of %s%s%s

en	Change Responsible of %s%s%s

en	All fields marked with an asterisk (*) are mandatory.

en	The ticket has been locked

en	Undo & close

en	Ticket Settings
bg	Настройки на билети

en	Queue invalid.

en	Service invalid.

en	SLA invalid.

en	New Owner
bg	Нов собственик

en	Please set a new owner!

en	Owner invalid.

en	New Responsible

en	Please set a new responsible!

en	Responsible invalid.

en	Next state
bg	Следващо състояние

en	State invalid.

en	For all pending* states.

en	Add Article

en	Create an Article

en	Inform agents

en	Inform involved agents

en	Here you can select additional agents which should receive a notification regarding the new article.

en	Text will also be received by

en	Text Template

en	Setting a template will overwrite any text or attachment.

en	Invalid time!
bg	Невалидно време!

en	Bounce %s%s%s

en	Bounce to
bg	Отказ на

en	You need a email address.

en	Need a valid email address or don't use a local email address.

en	Next ticket state
bg	Следващо състояние за билетът

en	Inform sender
bg	Да се информира изпращачът

en	Send mail
bg	Изпратете еМейл!

en	Ticket Bulk Action
bg	Събирателно действие

en	Send Email
bg	Изпратете еМейл!

en	Merge
bg	Изравняване

en	Merge to
bg	Изравняване с

en	Invalid ticket identifier!

en	Merge to oldest

en	Link together

en	Link to parent

en	Unlock tickets

en	Execute Bulk Action

en	Compose Answer for %s%s%s

en	This address is registered as system address and cannot be used: %s

en	Please include at least one recipient

en	Select one or more recipients from the customer user address book.

en	Customer user address book

en	Remove Ticket Customer

en	Please remove this entry and enter a new one with the correct value.

en	This address already exists on the address list.

en	Remove Cc

en	Bcc
bg	Скрито копие

en	Remove Bcc

en	Date Invalid!

en	Change Customer of %s%s%s

en	Customer Information
bg	Информация за потребител

en	Customer user
bg	Клиент

en	Create New Email Ticket

en	Example Template

en	From queue

en	To customer user

en	Please include at least one customer user for the ticket.

en	Select this customer as the main customer.

en	Remove Ticket Customer User

en	Get all

en	Outbound Email for %s%s%s

en	Resend Email for %s%s%s

en	Ticket %s: first response time is over (%s/%s)!

en	Ticket %s: first response time will be over in %s/%s!

en	Ticket %s: update time is over (%s/%s)!

en	Ticket %s: update time will be over in %s/%s!

en	Ticket %s: solution time is over (%s/%s)!

en	Ticket %s: solution time will be over in %s/%s!

en	Forward %s%s%s

en	History of %s%s%s

en	Filter for history items

en	Expand/collapse all

en	CreateTime

en	Article
bg	Клауза

en	Merge %s%s%s

en	Merge Settings

en	You need to use a ticket number!
bg	Необходимо е да използвате номер на билета

en	A valid ticket number is required.

en	Try typing part of the ticket number or title in order to search by it.

en	Limit the search to tickets with same Customer ID (%s).

en	Inform Sender

en	Need a valid email address.

en	Move %s%s%s

en	New Queue
bg	Следваща опашка

en	Move
bg	Преместване

en	No ticket data found.

en	Open / Close ticket action menu

en	Select this ticket

en	Sender
bg	Изпращач

en	First Response Time
bg	Време на първи отговор

en	Update Time
bg	Време на ъпдейт на статуса

en	Solution Time
bg	Време за решаване

en	Move ticket to a different queue

en	Change queue
bg	Промяна на опашката

en	Remove active filters for this screen.

en	Tickets per page

en	Missing channel

en	Reset overview

en	Column Filters Form

en	Split Into New Phone Ticket

en	Save Chat Into New Phone Ticket

en	Create New Phone Ticket

en	Please include at least one customer for the ticket.

en	To queue

en	Chat protocol

en	The chat will be appended as a separate article.

en	Phone Call for %s%s%s

en	View Email Plain Text for %s%s%s

en	Plain
bg	Обикновен

en	Download this email

en	Create New Process Ticket

en	Enroll Ticket into a Process

en	Profile link

en	Output
bg	Формат на резултата

en	Fulltext
bg	Пълнотекстово

en	Customer ID (complex search)

en	(e. g. 234*)

en	Customer ID (exact match)

en	Assigned to Customer User Login (complex search)

en	(e. g. U51*)

en	Assigned to Customer User Login (exact match)

en	Accessible to Customer User Login (exact match)

en	Created in Queue
bg	Създаден в опашка

en	Lock state

en	Watcher

en	Article Create Time (before/after)

en	Article Create Time (between)

en	Please set this to value before end date.

en	Please set this to value after start date.

en	Ticket Create Time (before/after)

en	Ticket Create Time (between)

en	Ticket Change Time (before/after)

en	Ticket Change Time (between)

en	Ticket Last Change Time (before/after)

en	Ticket Last Change Time (between)

en	Ticket Pending Until Time (before/after)

en	Ticket Pending Until Time (between)

en	Ticket Close Time (before/after)

en	Ticket Close Time (between)

en	Ticket Escalation Time (before/after)

en	Ticket Escalation Time (between)

en	Archive Search

en	Sender Type

en	Save filter settings as default

en	Event Type

en	Save as default

en	Drafts

en	by
bg	от

en	Change Queue

en	There are no dialogs available at this point in the process.

en	This item has no articles yet.

en	Ticket Timeline View

en	Article Overview - %s Article(s)

en	Page %s

en	Add Filter

en	Set
bg	Поставяне

en	Reset Filter

en	No.
bg	Не

en	Unread articles

en	Via

en	Important

en	Unread Article!

en	Incoming message

en	Outgoing message

en	Internal message

en	Sending of this message has failed.

en	Resize

en	Mark this article as read

en	Show Full Text

en	Full Article Text

en	No more events found. Please try changing the filter settings.

en	#%s

en	via %s

en	by %s

en	Toggle article details

en	This message is being processed. Already tried to send %s time(s). Next try will be %s.

en	To open links in the following article, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS).

en	Close this message

en	Image

en	PDF

en	Unknown

en	View
bg	Изглед

en	Linked Objects

en	Archive

en	This ticket is archived.

en	Note: Type is invalid!

en	Pending till
bg	В очакване до

en	Locked
bg	Заключен

en	%s Ticket(s)

en	Accounted time
bg	Отброено време

en	Preview of this article is not possible because %s channel is missing in the system.

en	This feature is part of the %s. Please contact us at %s for an upgrade.

en	Please re-install %s package in order to display this article.

en	To protect your privacy, remote content was blocked.

en	Load blocked content.

en	Home

en	Back to admin overview

en	This Feature Requires Cloud Services

en	You can

en	go back to the previous page

en	Dear Customer,

en	thank you for using our services.

en	Yes, I accept your license.

en	The customer ID is not changeable, no other customer ID can be assigned to this ticket.

en	First select a customer user, then you can select a customer ID to assign to this ticket.

en	Select a customer ID to assign to this ticket.

en	From all Customer IDs

en	From assigned Customer IDs

en	An Error Occurred

en	Error Details

en	Traceback
bg	Проследяване

en	%s powered by %s™

en	Powered by %s™

en	%s detected possible network issues. You could either try reloading this page manually or wait until your browser has re-established the connection on its own.

en	The connection has been re-established after a temporary connection loss. Due to this, elements on this page could have stopped to work correctly. In order to be able to use all elements correctly again, it is strongly recommended to reload this page.

en	JavaScript Not Available

en	In order to experience this software, you'll need to enable JavaScript in your browser.

en	Browser Warning

en	The browser you are using is too old.

en	This software runs with a huge lists of browsers, please upgrade to one of these.

en	Please see the documentation or ask your admin for further information.

en	One moment please, you are being redirected...

en	Login
bg	Вход

en	User name

en	Your user name

en	Your password

en	Forgot password?

en	2 Factor Token

en	Your 2 Factor Token

en	Log In
bg	Вход

en	Not yet registered?

en	Back
bg	Назад

en	Request New Password

en	Your User Name

en	A new password will be sent to your email address.

en	Create Account
bg	Създаване на акаунт

en	Please fill out this form to receive login credentials.

en	How we should address you

en	Your First Name

en	Your Last Name

en	Your email address (this will become your username)

en	Incoming Chat Requests

en	Edit personal preferences

en	Logout %s

en	Service level agreement
bg	SLA

en	Welcome!

en	Please click the button below to create your first ticket.

en	Create your first ticket

en	Profile
bg	Профил

en	e. g. 10*5155 or 105658*

en	CustomerID
bg	Потребителски индикатив

en	Fulltext Search in Tickets (e. g. "John*n" or "Will*")

en	Types

en	Time Restrictions

en	No time settings

en	All
bg	Всички

en	Specific date

en	Only tickets created

en	Date range

en	Only tickets created between

en	Ticket Archive System

en	Save Search as Template?

en	Save as Template?

en	Save as Template

en	Template Name

en	Pick a profile name

en	Output to
bg	Формат на резултата

en	of
bg	на

en	Page
bg	Страница

en	Search Results for

en	Remove this Search Term.

en	Start a chat from this ticket

en	Next Steps

en	Reply

en	Expand article

en	Warning
bg	Предупреждение

en	Event Information

en	Ticket fields

en	Really a bug? 5 out of 10 bug reports result from a wrong or incomplete installation of OTRS.

en	With %s, our experts take care of correct installation and cover your back with support and periodic security updates.

en	Contact our service team now.

en	Send a bugreport

en	Expand
bg	Разгърнат

en	Click to delete this attachment.

en	Update draft

en	Save as new draft

en	You have loaded the draft "%s".

en	You have loaded the draft "%s". You last changed it %s.

en	You have loaded the draft "%s". It was last changed %s by %s.

en	Please note that this draft is outdated because the ticket was modified since this draft was created.

en	View notifications

en	Notifications

en	Notifications (OTRS Business Solution™)

en	Personal preferences

en	Logout
bg	Изход

en	You are logged in as

en	JavaScript not available

en	Step %s

en	License
bg	Лиценз

en	Database Settings

en	General Specifications and Mail Settings

en	Finish
bg	Край

en	Welcome to %s

en	Germany

en	Phone
bg	Телефон

en	United States

en	Mexico

en	Hungary

en	Brazil

en	Singapore

en	Hong Kong

en	Web site

en	Configure Outbound Mail

en	Outbound mail type
bg	Тип

en	Select outbound mail type.

en	Outbound mail port

en	Select outbound mail port.

en	SMTP host

en	SMTP host.

en	SMTP authentication

en	Does your SMTP host need authentication?

en	SMTP auth user

en	Username for SMTP auth.

en	SMTP auth password

en	Password for SMTP auth.

en	Configure Inbound Mail

en	Inbound mail type
bg	Тип

en	Select inbound mail type.

en	Inbound mail host

en	Inbound mail host.

en	Inbound mail user
bg	Потребител

en	User for inbound mail.

en	Inbound mail password
bg	Парола

en	Password for inbound mail.

en	Result of mail configuration check

en	Check mail configuration

en	Skip this step

en	Done
bg	Готово.

en	Error
bg	Грешка

en	Database setup successful!

en	Install Type

en	Create a new database for OTRS

en	Use an existing database for OTRS

en	If you have set a root password for your database, it must be entered here. If not, leave this field empty.
bg	Ако сте задали руут парола за вашата база данни, тя трябва да бъде въведена тук. Ако не, оставете това поле празно.

en	Database name

en	Check database settings

en	Result of database check

en	Database check successful.

en	Database User

en	New
bg	Нови

en	A new database user with limited permissions will be created for this OTRS system.

en	Repeat Password

en	Generated password

en	Passwords do not match

en	SID

en	Port

en	To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.
bg	За да може да използвате OTRS, Вие трябва да въведете, като superuser root в командния ред (Terminal/Shell) следната команда

en	Restart your webserver
bg	Рестарт на web сървъра

en	After doing so your OTRS is up and running.
bg	След извършването на това, Вашият OTRS е напълно работоспособен.

en	Start page
bg	Начална страница

en	Your OTRS Team
bg	Вашият OTRS екип

en	Don't accept license
bg	Отказване на лиценза

en	Accept license and continue

en	SystemID
bg	Системно ID

en	The identifier of the system. Each ticket number and each HTTP session ID contain this number.

en	System FQDN
bg	Системно FQDN

en	Fully qualified domain name of your system.

en	AdminEmail
bg	Admin е-поща

en	Email address of the system administrator.

en	Organization
bg	Организация

en	Log
bg	Журнал

en	LogModule
bg	Журнален модул

en	Log backend to use.

en	LogFile

en	Webfrontend
bg	Web-зона

en	Default language

en	Default language.

en	CheckMXRecord
bg	CheckMXRecord (Проверка MX запис)

en	Email addresses that are manually entered are checked against the MX records found in DNS. Don't use this option if your DNS is slow or does not resolve public addresses.

en	Delete link

en	Delete Link

en	Object#

en	Add links

en	Delete links

en	Lost your password?
bg	Забравена парола

en	Back to login

en	Scale preview content

en	Open URL in new tab

en	Close preview

en	A preview of this website can't be provided because it didn't allow to be embedded.

en	Feature not Available

en	Sorry, but this feature of OTRS is currently not available for mobile devices. If you'd like to use it, you can either switch to desktop mode or use your regular desktop device.

en	Message of the Day

en	This is the message of the day. You can edit this in %s.

en	Insufficient Rights

en	Back to the previous page

en	Alert

en	Powered by
bg	С помощта на

en	Show first page

en	Show previous pages

en	Show page %s

en	Show next pages

en	Show last page

en	Need FormID!

en	No file found!

en	The file is not an image that can be shown inline!

en	No user configurable notifications found.

en	Receive messages for notification '%s' by transport method '%s'.

en	Process Information

en	Dialog

en	Inform Agent
bg	Информирай агента

en	Welcome

en	This is the default public interface of OTRS! There was no action parameter given.

en	You could install a custom public module (via the package manager), for example the FAQ module, which has a public interface.

en	Permissions
bg	Разрешения

en	You can select one or more groups to define access for different agents.

en	Result formats

en	Time Zone
bg	Времева зона

en	The selected time periods in the statistic are time zone neutral.

en	Create summation row

en	Generate an additional row containing sums for all data rows.

en	Create summation column

en	Generate an additional column containing sums for all data columns.

en	Cache results

en	Stores statistics result data in a cache to be used in subsequent views with the same configuration (requires at least one selected time field).

en	Provide the statistic as a widget that agents can activate in their dashboard.

en	Please note that enabling the dashboard widget will activate caching for this statistic in the dashboard.

en	If set to invalid end users can not generate the stat.

en	There are problems in the configuration of this statistic:

en	You may now configure the X-axis of your statistic.

en	This statistic does not provide preview data.

en	Preview format

en	Please note that the preview uses random data and does not consider data filters.

en	Configure X-Axis

en	X-axis
bg	Ос Х

en	Configure Y-Axis

en	Y-axis

en	Configure Filter

en	Please select only one element or turn off the button 'Fixed'.

en	Absolute period

en	Between %s and %s

en	Relative period

en	The past complete %s and the current+upcoming complete %s %s

en	Do not allow changes to this element when the statistic is generated.

en	Format
bg	Формат

en	Exchange Axis
bg	Размяна на осите

en	Configurable Params of Static Stat

en	No element selected.
bg	Няма избран елемент

en	Scale
bg	Мащаб

en	show more

en	show less

en	Download SVG

en	Download PNG

en	The selected time period defines the default time frame for this statistic to collect data from.

en	Defines the time unit that will be used to split the selected time period into reporting data points.

en	Please remember that the scale for the Y-axis has to be larger than the scale for the X-axis (e.g. X-axis => Month, Y-Axis => Year).

en	This setting is disabled.

en	This setting is fixed but not deployed yet!

en	This setting is currently being overridden in %s and can't thus be changed here!

en	Changing this setting is only available in a higher config level!

en	%s (%s) is currently working on this setting.

en	Toggle advanced options for this setting

en	Disable this setting, so it is no longer effective

en	Disable

en	Enable this setting, so it becomes effective

en	Enable

en	Reset this setting to its default state

en	Reset setting

en	Allow users to adapt this setting from within their personal preferences

en	Allow users to update

en	Do not longer allow users to adapt this setting from within their personal preferences

en	Forbid users to update

en	Show user specific changes for this setting

en	Show user settings

en	Copy a direct link to this setting to your clipboard

en	Copy direct link

en	Remove this setting from your favorites setting

en	Remove from favourites

en	Add this setting to your favorites

en	Add to favourites

en	Cancel editing this setting

en	Save changes on this setting

en	Edit this setting

en	Enable this setting

en	This group doesn't contain any settings. Please try navigating to one of its sub groups or another group.

en	Now

en	User modification

en	enabled

en	disabled

en	Setting state

en	Edit search

en	Go back to admin:

en	Deployment

en	My favourite settings

en	Invalid settings

en	Filter visible settings...

en	Enable edit mode for all settings

en	Save all edited settings

en	Cancel editing for all settings

en	All actions from this widget apply to the visible settings on the right only.

en	Currently edited by me.

en	Modified but not yet deployed.

en	Currently edited by another user.

en	Different from its default value.

en	Save current setting.

en	Cancel editing current setting.

en	Navigation

en	With %s, System Configuration supports versioning, rollback and user-specific configuration settings.

en	OTRS Test Page
bg	Тестова страница на OTRS

en	Unlock
bg	Отключи

en	Welcome %s %s

en	Counter
bg	Брояч

en	Go back to the previous page

en	Show

en	Draft title

en	Article display

en	Do you really want to delete "%s"?

en	Confirm

en	Loading, please wait...

en	Click to select a file for upload.

en	Click to select files or just drop them here.

en	Click to select a file or just drop it here.

en	Uploading...

en	Process state

en	Running

en	Finished
bg	Приключено

en	No package information available.

en	Add new entry

en	Add key

en	Deployment comment...

en	This field can have no more than 250 characters.

en	Deploying, please wait...

en	Preparing to deploy, please wait...

en	Deploy now

en	Try again

en	Reset options

en	Reset setting on global level.

en	Reset globally

en	Remove all user changes.

en	Reset locally

en	user(s) have modified this setting.

en	Do you really want to reset this setting to it's default value?

en	You can use the category selection to limit the navigation tree below to entries from the selected category. As soon as you select the category, the tree will be re-built.

en	Database Backend

en	CustomerIDs
bg	Портребителски индикативи

en	Fax
bg	Факс

en	Street
bg	Улица

en	Zip
bg	Пощенски код

en	City
bg	Град

en	Country
bg	Държава

en	Valid
bg	Валиден

en	Mr.
bg	Г-н.

en	Mrs.
bg	Г-жа

en	Address

en	View system log messages.

en	Edit the system configuration settings.
bg	Редактирайте настройките на системната конфигурация.

en	Update and extend your system with software packages.

en	ACL information from database is not in sync with the system configuration, please deploy all ACLs.
bg	Информацията за ACL от базата данни не е синхронизирана със системната конфигурация, моля, инсталирайте всички ACL пакети.

en	ACLs could not be Imported due to a unknown error, please check OTRS logs for more information

en	The following ACLs have been added successfully: %s

en	The following ACLs have been updated successfully: %s

en	There where errors adding/updating the following ACLs: %s. Please check the log file for more information.

en	This field is required

en	There was an error creating the ACL

en	Need ACLID!

en	Could not get data for ACLID %s

en	There was an error updating the ACL

en	There was an error setting the entity sync status.

en	There was an error synchronizing the ACLs.

en	ACL %s could not be deleted

en	There was an error getting data for ACL with ID %s

en	%s (copy) %s

en	Please note that ACL restrictions will be ignored for the Superuser account (UserID 1).

en	Exact match

en	Negated exact match

en	Regular expression

en	Regular expression (ignore case)

en	Negated regular expression

en	Negated regular expression (ignore case)

en	System was unable to create Calendar!

en	Please contact the administrator.

en	No CalendarID!

en	You have no access to this calendar!

en	Error updating the calendar!

en	Couldn't read calendar configuration file.

en	Please make sure your file is valid.

en	Could not import the calendar!

en	Calendar imported!

en	Need CalendarID!

en	Could not retrieve data for given CalendarID

en	Successfully imported %s appointment(s) to calendar %s.

en	+5 minutes

en	+15 minutes

en	+30 minutes

en	+1 hour

en	No permissions

en	System was unable to import file!

en	Please check the log for more information.

en	Notification name already exists!

en	Notification added!

en	There was an error getting data for Notification with ID:%s!

en	Unknown Notification %s!

en	%s (copy)

en	There was an error creating the Notification

en	Notifications could not be Imported due to a unknown error, please check OTRS logs for more information

en	The following Notifications have been added successfully: %s

en	The following Notifications have been updated successfully: %s

en	There where errors adding/updating the following Notifications: %s. Please check the log file for more information.

en	Notification updated!

en	Agent (resources), who are selected within the appointment

en	All agents with (at least) read permission for the appointment (calendar)

en	All agents with write permission for the appointment (calendar)

en	Yes, but require at least one active notification method.

en	Attachment added!
bg	Прикаченият файл е добавен.

en	Auto Response added!

en	Invalid CommunicationID!

en	All communications

en	Last 1 hour

en	Last 3 hours

en	Last 6 hours

en	Last 12 hours

en	Last 24 hours

en	Last week

en	Last month

en	Invalid StartTime: %s!

en	Successful

en	Processing

en	Failed

en	Invalid Filter: %s!

en	Less than a second

en	sorted descending

en	sorted ascending

en	Trace

en	Debug

en	Info
bg	Информация

en	Warn

en	days
bg	дни

en	day
bg	ден

en	hour
bg	час

en	minute
bg	минута

en	seconds
bg	секунди

en	second
bg	секунда

en	Customer company updated!
bg	Клиентската компания е обновена.

en	Dynamic field %s not found!

en	Unable to set value for dynamic field %s!

en	Customer Company %s already exists!

en	Customer company added!
bg	Клиентската компания е добавена.

en	No configuration for 'CustomerGroupPermissionContext' found!

en	Please check system configuration.

en	Invalid permission context configuration:

en	Customer updated!
bg	Клиента е обновен.

en	New phone ticket

en	New email ticket

en	Customer %s added
bg	Клиент %s е добавен.

en	Customer user updated!

en	Same Customer

en	Direct

en	Indirect

en	Change Customer User Relations for Group

en	Change Group Relations for Customer User

en	Allocate Customer Users to Service

en	Allocate Services to Customer User

en	Fields configuration is not valid

en	Objects configuration is not valid

en	Database (%s)

en	Web service (%s)

en	Contact with data (%s)

en	Could not reset Dynamic Field order properly, please check the error log for more details.

en	Undefined subaction.

en	Need %s

en	Add %s field

en	The field does not contain only ASCII letters and numbers.

en	There is another field with the same name.

en	The field must be numeric.

en	Need ValidID

en	Could not create the new field

en	Need ID

en	Could not get data for dynamic field %s

en	Change %s field

en	The name for this field should not change.

en	Could not update the field %s

en	Currently

en	Unchecked

en	Checked

en	Prevent entry of dates in the future

en	Prevent entry of dates in the past

en	This field value is duplicated.

en	Select at least one recipient.

en	minute(s)
bg	минута(и)

en	hour(s)
bg	час(ове)

en	Time unit
bg	Единица време

en	within the last ...
bg	в рамките на последните

en	within the next ...
bg	в рамките на следващите

en	more than ... ago
bg	преди повече от

en	Unarchived tickets
bg	Невалидни билети

en	archive tickets

en	restore tickets from archive

en	Need Profile!

en	Got no values to check.

en	Please remove the following words because they cannot be used for the ticket selection:

en	Need WebserviceID!

en	Could not get data for WebserviceID %s

en	ascending

en	descending

en	Need communication type!

en	Communication type needs to be 'Requester' or 'Provider'!

en	Invalid Subaction!

en	Need ErrorHandlingType!

en	ErrorHandlingType %s is not registered

en	Could not update web service

en	Need ErrorHandling

en	Could not determine config for error handler %s

en	Invoker processing outgoing request data

en	Mapping outgoing request data

en	Transport processing request into response

en	Mapping incoming response data

en	Invoker processing incoming response data

en	Transport receiving incoming request data

en	Mapping incoming request data

en	Operation processing incoming request data

en	Mapping outgoing response data

en	Transport sending outgoing response data

en	skip same backend modules only

en	skip all modules

en	Operation deleted

en	Invoker deleted

en	0 seconds

en	15 seconds

en	30 seconds

en	45 seconds

en	1 minute

en	2 minutes

en	3 minutes

en	4 minutes

en	5 minutes

en	10 minutes
bg	10 Минути

en	15 minutes
bg	15 Минути

en	30 minutes

en	1 hour

en	2 hours

en	3 hours

en	4 hours

en	5 hours

en	6 hours

en	12 hours

en	18 hours

en	1 day

en	2 days

en	3 days

en	4 days

en	6 days

en	1 week

en	Could not determine config for invoker %s

en	InvokerType %s is not registered

en	MappingType %s is not registered

en	Need Invoker!

en	Need Event!

en	Could not get registered modules for Invoker

en	Could not get backend for Invoker %s

en	The event %s is not valid.

en	Could not update configuration data for WebserviceID %s

en	This sub-action is not valid

en	xor

en	String

en	Regexp

en	Validation Module

en	Simple Mapping for Outgoing Data

en	Simple Mapping for Incoming Data

en	Could not get registered configuration for action type %s

en	Could not get backend for %s %s

en	Keep (leave unchanged)

en	Ignore (drop key/value pair)

en	Map to (use provided value as default)

en	Exact value(s)

en	Ignore (drop Value/value pair)

en	XSLT Mapping for Outgoing Data

en	XSLT Mapping for Incoming Data

en	Could not find required library %s

en	Outgoing request data before processing (RequesterRequestInput)

en	Outgoing request data before mapping (RequesterRequestPrepareOutput)

en	Outgoing request data after mapping (RequesterRequestMapOutput)

en	Incoming response data before mapping (RequesterResponseInput)

en	Outgoing error handler data after error handling (RequesterErrorHandlingOutput)

en	Incoming request data before mapping (ProviderRequestInput)

en	Incoming request data after mapping (ProviderRequestMapOutput)

en	Outgoing response data before mapping (ProviderResponseInput)

en	Outgoing error handler data after error handling (ProviderErrorHandlingOutput)

en	Could not determine config for operation %s

en	OperationType %s is not registered

en	Need valid Subaction!

en	This field should be an integer.

en	File or Directory not found.

en	There is another web service with the same name.

en	There was an error updating the web service.

en	There was an error creating the web service.

en	Web service "%s" created!

en	Need Name!

en	Need ExampleWebService!

en	Could not load %s.

en	Could not read %s!

en	Need a file to import!

en	The imported file has not valid YAML content! Please check OTRS log for details

en	Web service "%s" deleted!

en	OTRS as provider
bg	OTRS като доставчик

en	Operations

en	OTRS as requester
bg	OTRS като рикуестър

en	Invokers

en	Got no WebserviceHistoryID!

en	Could not get history data for WebserviceHistoryID %s

en	Group updated!
bg	Групата е обновена.

en	Mail account added!
bg	Електроната поща е добавена.

en	Email account fetch already fetched by another process. Please try again later!

en	Dispatching by email To: field.
bg	Разпределяне по поле To: от писмото.

en	Dispatching by selected Queue.
bg	Разпределение по избрана опашка.

en	Agent who created the ticket

en	Agent who owns the ticket

en	Agent who is responsible for the ticket

en	All agents watching the ticket

en	All agents with write permission for the ticket

en	All agents subscribed to the ticket's queue

en	All agents subscribed to the ticket's service

en	All agents subscribed to both the ticket's queue and service

en	Customer user of the ticket

en	All recipients of the first article

en	All recipients of the last article

en	Invisible to customer

en	Visible to customer

en	Your system was successfully upgraded to %s.
bg	Вашата система беше успешно обновена до %s.

en	There was a problem during the upgrade to %s.
bg	Възникна проблем при обновлението до %s.

en	%s was correctly reinstalled.
bg	%s беше правилно преинсталирана.

en	There was a problem reinstalling %s.
bg	Възникна проблем при повторното инсталиране на %s.

en	Your %s was successfully updated.
bg	Вашият %s беше актуализиран/а успешно.

en	There was a problem during the upgrade of %s.
bg	При обновяването на %s възникна проблем.

en	%s was correctly uninstalled.
bg	%s беше правилно деинсталиран/а.

en	There was a problem uninstalling %s.
bg	Възникна проблем при деинсталирането на %s.

en	PGP environment is not working. Please check log for more info!

en	Need param Key to delete!

en	Key %s deleted!

en	Need param Key to download!

en	Sorry, Apache::Reload is needed as PerlModule and PerlInitHandler in Apache config file. See also scripts/apache2-httpd.include.conf. Alternatively, you can use the command line tool bin/otrs.Console.pl to install packages!

en	No such package!

en	No such file %s in package!

en	No such file %s in local file system!

en	Can't read %s!

en	File is OK

en	Package has locally modified files.

en	Package not verified by the OTRS Group! It is recommended not to use this package.
bg	Пакетът не е проверен от OTRS група! Препоръчва се да не се използва тази пакет.

en	Not Started

en	Updated

en	Already up-to-date

en	Installed

en	Not correctly deployed

en	Package updated correctly

en	Package was already updated

en	Dependency installed correctly

en	The package needs to be reinstalled

en	The package contains cyclic dependencies

en	Not found in on-line repositories

en	Required version is higher than available

en	Dependencies fail to upgrade or install

en	Package could not be installed

en	Package could not be upgraded

en	Repository List

en	No packages found in selected repository. Please check log for more info!

en	Package not verified due a communication issue with verification server!

en	Can't connect to OTRS Feature Add-on list server!

en	Can't get OTRS Feature Add-on list from server!

en	Can't get OTRS Feature Add-on from server!

en	No such filter: %s

en	Priority added!
bg	Приоритет е добавен

en	Process Management information from database is not in sync with the system configuration, please synchronize all processes.
bg	Информацията за управление на процеса от базата данни не е синхронизирана със системната конфигурация, моля, синхронизирайте всички процеси.

en	Need ExampleProcesses!

en	Need ProcessID!

en	Yes (mandatory)

en	Unknown Process %s!

en	There was an error generating a new EntityID for this Process

en	The StateEntityID for state Inactive does not exists

en	There was an error creating the Process

en	There was an error setting the entity sync status for Process entity: %s

en	Could not get data for ProcessID %s

en	There was an error updating the Process

en	Process: %s could not be deleted

en	There was an error synchronizing the processes.

en	The %s:%s is still in use

en	The %s:%s has a different EntityID

en	Could not delete %s:%s

en	There was an error setting the entity sync status for %s entity: %s

en	Could not get %s

en	Need %s!

en	Process: %s is not Inactive

en	There was an error generating a new EntityID for this Activity

en	There was an error creating the Activity

en	There was an error setting the entity sync status for Activity entity: %s

en	Need ActivityID!

en	Could not get data for ActivityID %s

en	There was an error updating the Activity

en	Missing Parameter: Need Activity and ActivityDialog!

en	Activity not found!

en	ActivityDialog not found!

en	ActivityDialog already assigned to Activity. You cannot add an ActivityDialog twice!

en	Error while saving the Activity to the database!

en	This subaction is not valid

en	Edit Activity "%s"

en	There was an error generating a new EntityID for this ActivityDialog

en	There was an error creating the ActivityDialog

en	There was an error setting the entity sync status for ActivityDialog entity: %s

en	Need ActivityDialogID!

en	Could not get data for ActivityDialogID %s

en	There was an error updating the ActivityDialog

en	Edit Activity Dialog "%s"

en	Agent Interface

en	Customer Interface

en	Agent and Customer Interface

en	Do not show Field

en	Show Field

en	Show Field As Mandatory

en	Edit Path

en	There was an error generating a new EntityID for this Transition

en	There was an error creating the Transition

en	There was an error setting the entity sync status for Transition entity: %s

en	Need TransitionID!

en	Could not get data for TransitionID %s

en	There was an error updating the Transition

en	Edit Transition "%s"

en	Transition validation module

en	At least one valid config parameter is required.

en	There was an error generating a new EntityID for this TransitionAction

en	There was an error creating the TransitionAction

en	There was an error setting the entity sync status for TransitionAction entity: %s

en	Need TransitionActionID!

en	Could not get data for TransitionActionID %s

en	There was an error updating the TransitionAction

en	Edit Transition Action "%s"

en	Error: Not all keys seem to have values or vice versa.

en	Queue updated!
bg	Опашката е обвонена.

en	Don't use :: in queue name!

en	Click back and change it!

en	-none-
bg	-няма-

en	Queues ( without auto responses )

en	Change Queue Relations for Template

en	Change Template Relations for Queue

en	Production
bg	Продуктивен

en	Test

en	Training
bg	Обучение

en	Development

en	Role updated!
bg	Правилото е обновено

en	Role added!
bg	Правилото е добавено.

en	Change Group Relations for Role

en	Change Role Relations for Group

en	Role

en	Change Role Relations for Agent

en	Change Agent Relations for Role

en	Please activate %s first!
bg	Моля активирайте %s на първо място!

en	S/MIME environment is not working. Please check log for more info!

en	Need param Filename to delete!

en	Need param Filename to download!

en	Needed CertFingerprint and CAFingerprint!

en	CAFingerprint must be different than CertFingerprint

en	Relation exists!

en	Relation added!

en	Impossible to add relation!

en	Relation doesn't exists

en	Relation deleted!

en	Impossible to delete relation!

en	Certificate %s could not be read!

en	Needed Fingerprint

en	Handle Private Certificate Relations

en	Salutation added!

en	Signature updated!
bg	Подписа е обновен

en	Signature added!
bg	Подписа е добавен

en	State added!
bg	Състоянието е добавено!

en	File %s could not be read!

en	System e-mail address added!
bg	Системната Е-поща е добавена.

en	Invalid Settings

en	There are no invalid settings active at this time.

en	You currently don't have any favourite settings.

en	The following settings could not be found: %s

en	Import not allowed!

en	System Configuration could not be imported due to an unknown error, please check OTRS logs for more information.

en	Category Search

en	Some imported settings are not present in the current state of the configuration or it was not possible to update them. Please check the OTRS log for more information.

en	You need to enable the setting before locking!

en	You can't work on this setting because %s (%s) is currently working on it.

en	Missing setting name!

en	Missing ResetOptions!

en	Setting is locked by another user!

en	System was not able to lock the setting!

en	System was not able to reset the setting!

en	System was unable to update setting!

en	Missing setting name.

en	Setting not found.

en	Missing Settings!

en	Start date shouldn't be defined after Stop date!

en	There was an error creating the System Maintenance

en	Need SystemMaintenanceID!

en	Could not get data for SystemMaintenanceID %s

en	System Maintenance was added successfully!

en	System Maintenance was updated successfully!

en	Session has been killed!

en	All sessions have been killed, except for your own.

en	There was an error updating the System Maintenance

en	Was not possible to delete the SystemMaintenance entry: %s!

en	Template updated!

en	Template added!

en	Change Attachment Relations for Template

en	Change Template Relations for Attachment

en	Need Type!

en	Type added!
bg	Типа е добавен!

en	Agent updated!
bg	Агентът беше актуализиран.

en	Change Group Relations for Agent

en	Change Agent Relations for Group

en	Month

en	Week

en	Day

en	All appointments

en	Appointments assigned to me

en	Showing only appointments assigned to you! Change settings

en	Appointment not found!

en	Never

en	Every Day

en	Every Week

en	Every Month

en	Every Year

en	Custom

en	Daily

en	Weekly

en	Monthly

en	Yearly

en	every

en	for %s time(s)

en	until ...

en	for ... time(s)

en	until %s

en	No notification

en	%s minute(s) before

en	%s hour(s) before

en	%s day(s) before

en	%s week before

en	before the appointment starts

en	after the appointment has been started

en	before the appointment ends

en	after the appointment has been ended

en	No permission!

en	Cannot delete ticket appointment!

en	No permissions!

en	+%s more

en	Customer History
bg	История на клиента

en	No RecipientField is given!

en	No such config for %s

en	Statistic

en	No preferences for %s!

en	Can't get element data of %s!

en	Can't get filter content data of %s!

en	Customer Name

en	Customer User Name

en	Need SourceObject and SourceKey!

en	You need ro permission!

en	Can not delete link with %s!

en	%s Link(s) deleted successfully.

en	Can not create link with %s! Object already linked as %s.

en	Can not create link with %s!

en	%s links added successfully.

en	The object %s cannot link with other object!

en	Param Group is required!

en	Updated user preferences

en	System was unable to deploy your changes.

en	Setting not found!

en	System was unable to reset the setting!

en	Process ticket

en	Parameter %s is missing.

en	Invalid Subaction.

en	Statistic could not be imported.

en	Please upload a valid statistic file.

en	Export: Need StatID!

en	Delete: Get no StatID!

en	Need StatID!

en	Could not load stat.

en	Add New Statistic

en	Could not create statistic.

en	Run: Get no %s!

en	No TicketID is given!

en	You need %s permissions!

en	Loading draft failed!

en	Sorry, you need to be the ticket owner to perform this action.
bg	За съжаление, трябва да сте собственик на билета, за да предприемете това действие.

en	Please change the owner first.
bg	Моля, първо променете собственика.

en	FormDraft functionality disabled!

en	Draft name is required!

en	FormDraft name %s is already in use!

en	Could not perform validation on field %s!

en	No subject

en	Could not delete draft!

en	Previous Owner
bg	Предишен собственик

en	wrote
bg	записано

en	Message from
bg	Съобщение от

en	End message
bg	Край на съобщението

en	%s is needed!

en	Plain article not found for article %s!

en	Article does not belong to ticket %s!

en	Can't bounce email!

en	Can't send email!

en	Wrong Subaction!

en	Can't lock Tickets, no TicketIDs are given!

en	Ticket (%s) is not unlocked!

en	The following tickets were ignored because they are locked by another agent or you don't have write access to tickets: %s.

en	The following ticket was ignored because it is locked by another agent or you don't have write access to ticket: %s.

en	You need to select at least one ticket.

en	Bulk feature is not enabled!

en	No selectable TicketID is given!

en	You either selected no ticket or only tickets which are locked by other agents.

en	The following tickets were ignored because they are locked by another agent or you don't have write access to these tickets: %s.

en	The following tickets were locked: %s.

en	Article subject will be empty if the subject contains only the ticket hook!

en	Address %s replaced with registered customer address.
bg	Адресът %s се заменя с регистрирания адрес на клиента.

en	Customer user automatically added in Cc.
bg	Клиента автоматично е добавен в Cc.

en	Ticket "%s" created!
bg	Билет "%s" създаден!

en	No Subaction!

en	Got no TicketID!

en	System Error!

en	No ArticleID is given!

en	Next week
bg	Следващата седмица

en	Ticket Escalation View
bg	Изглед за ескалиране на билетите

en	Article %s could not be found!

en	Forwarded message from
bg	Препратено съобщение от

en	End forwarded message
bg	Край на препратеното съобщение

en	Can't show history, no TicketID is given!

en	Can't lock Ticket, no TicketID is given!

en	Sorry, the current owner is %s!

en	Please become the owner first.

en	Ticket (ID=%s) is locked by %s!

en	Change the owner!

en	New Article
bg	Нов текст

en	Pending
bg	В очакване

en	Reminder Reached
bg	Напомнянето е достигнато

en	My Locked Tickets
bg	Мойте заключени билети.

en	Can't merge ticket with itself!

en	You need move permissions!

en	Chat is not active.

en	No permission.

en	%s has left the chat.

en	This chat has been closed and will be removed in %s hours.

en	Ticket locked.
bg	Билета е заключен.

en	No ArticleID!

en	This is not an email article.

en	Can't read plain article! Maybe there is no plain email in backend! Read backend message.

en	Need TicketID!

en	Couldn't get ActivityDialogEntityID "%s"!

en	No Process configured!

en	The selected process is invalid!
bg	Избрания процес е невалиден.

en	Process %s is invalid!

en	Subaction is invalid!

en	Parameter %s is missing in %s.

en	No ActivityDialog configured for %s in _RenderAjax!

en	Got no Start ActivityEntityID or Start ActivityDialogEntityID for Process: %s in _GetParam!

en	Couldn't get Ticket for TicketID: %s in _GetParam!

en	Couldn't determine ActivityEntityID. DynamicField or Config isn't set properly!

en	Process::Default%s Config Value missing!

en	Got no ProcessEntityID or TicketID and ActivityDialogEntityID!

en	Can't get StartActivityDialog and StartActivityDialog for the ProcessEntityID "%s"!

en	Can't get Ticket "%s"!

en	Can't get ProcessEntityID or ActivityEntityID for Ticket "%s"!

en	Can't get Activity configuration for ActivityEntityID "%s"!

en	Can't get ActivityDialog configuration for ActivityDialogEntityID "%s"!

en	Can't get data for Field "%s" of ActivityDialog "%s"!

en	PendingTime can just be used if State or StateID is configured for the same ActivityDialog. ActivityDialog: %s!

en	Pending Date
bg	В очакване-дата

en	for pending* states
bg	за състояния в очакване*

en	ActivityDialogEntityID missing!

en	Couldn't get Config for ActivityDialogEntityID "%s"!

en	Couldn't use CustomerID as an invisible field.

en	Missing ProcessEntityID, check your ActivityDialogHeader.tt!

en	No StartActivityDialog or StartActivityDialog for Process "%s" configured!

en	Couldn't create ticket for Process with ProcessEntityID "%s"!

en	Couldn't set ProcessEntityID "%s" on TicketID "%s"!

en	Couldn't set ActivityEntityID "%s" on TicketID "%s"!

en	Could not store ActivityDialog, invalid TicketID: %s!

en	Invalid TicketID: %s!

en	Missing ActivityEntityID in Ticket %s!

en	This step does not belong anymore to the current activity in process for ticket '%s%s%s'! Another user changed this ticket in the meantime. Please close this window and reload the ticket.

en	Missing ProcessEntityID in Ticket %s!

en	Could not set DynamicField value for %s of Ticket with ID "%s" in ActivityDialog "%s"!

en	Could not set PendingTime for Ticket with ID "%s" in ActivityDialog "%s"!

en	Wrong ActivityDialog Field config: %s can't be Display => 1 / Show field (Please change its configuration to be Display => 0 / Do not show field or Display => 2 / Show field as mandatory)!

en	Could not set %s for Ticket with ID "%s" in ActivityDialog "%s"!

en	Default Config for Process::Default%s missing!

en	Default Config for Process::Default%s invalid!

en	Available tickets
bg	Налични билети

en	including subqueues

en	excluding subqueues
bg	С изключение на подчинените

en	QueueView
bg	Преглед на опашката

en	My Responsible Tickets
bg	Мойте отворени билети.

en	last-search
bg	Последно търсено

en	Untitled

en	Ticket Number
bg	Номер на Билета

en	Ticket
bg	Билет

en	printed by
bg	отпечатано от

en	CustomerID (complex search)

en	CustomerID (exact match)

en	Invalid Users

en	Normal
bg	Нормална

en	CSV

en	Excel

en	in more than ...
bg	в повече от

en	Feature not enabled!

en	Service View
bg	Преглед на услугата

en	Status View
bg	Изглед на състоянието

en	My Watched Tickets
bg	Мойте проверявани билети

en	Feature is not active

en	Link Deleted

en	Ticket Locked

en	Pending Time Set

en	Dynamic Field Updated

en	Outgoing Email (internal)

en	Ticket Created

en	Type Updated

en	Escalation Update Time In Effect

en	Escalation Update Time Stopped

en	Escalation First Response Time Stopped

en	Customer Updated

en	Internal Chat

en	Automatic Follow-Up Sent

en	Note Added

en	Note Added (Customer)

en	SMS Added

en	SMS Added (Customer)

en	State Updated

en	Outgoing Answer

en	Service Updated

en	Link Added

en	Incoming Customer Email

en	Incoming Web Request

en	Priority Updated

en	Ticket Unlocked

en	Outgoing Email

en	Title Updated

en	Ticket Merged

en	Outgoing Phone Call

en	Forwarded Message

en	Removed User Subscription

en	Time Accounted

en	Incoming Phone Call

en	System Request.

en	Incoming Follow-Up

en	Automatic Reply Sent

en	Automatic Reject Sent

en	Escalation Solution Time In Effect

en	Escalation Solution Time Stopped

en	Escalation Response Time In Effect

en	Escalation Response Time Stopped

en	SLA Updated

en	External Chat

en	Queue Changed

en	Notification Was Sent

en	This ticket does not exist, or you don't have permissions to access it in its current state.

en	Missing FormDraftID!

en	Can't get for ArticleID %s!

en	Article filter settings were saved.

en	Event type filter settings were saved.

en	Need ArticleID!

en	Invalid ArticleID!

en	Forward article via mail
bg	Препратете статията като поща.

en	Forward
bg	Препратете

en	Fields with no group

en	Invisible only

en	Visible only

en	Visible and invisible

en	Article could not be opened! Perhaps it is on another article page?

en	Show one article

en	Show all articles

en	Show Ticket Timeline View

en	Show Ticket Timeline View (%s)

en	Got no FormID.

en	Error: the file could not be deleted properly. Please contact your administrator (missing FileID).

en	ArticleID is needed!

en	No TicketID for ArticleID (%s)!

en	HTML body attachment is missing!

en	FileID and ArticleID are needed!

en	No such attachment (%s)!

en	Check SysConfig setting for %s::QueueDefault.

en	Check SysConfig setting for %s::TicketTypeDefault.

en	You don't have sufficient permissions for ticket creation in default queue.

en	Need CustomerID!

en	My Tickets

en	Company Tickets

en	Untitled!

en	Customer Realname
bg	Истиското име на клиента

en	Created within the last

en	Created more than ... ago
bg	Създаден преди повече от ...

en	Please remove the following words because they cannot be used for the search:

en	Can't reopen ticket, not possible in this queue!

en	Create a new ticket!

en	SecureMode active!

en	If you want to re-run the Installer, disable the SecureMode in the SysConfig.

en	Directory "%s" doesn't exist!

en	Configure "Home" in Kernel/Config.pm first!

en	File "%s/Kernel/Config.pm" not found!

en	Directory "%s" not found!

en	Install OTRS
bg	Инсталирай OTRS

en	Intro
bg	Въведение

en	Kernel/Config.pm isn't writable!

en	If you want to use the installer, set the Kernel/Config.pm writable for the webserver user!

en	Database Selection
bg	Избор на база данни

en	Unknown Check!

en	The check "%s" doesn't exist!

en	Enter the password for the database user.
bg	Въведете парола за достъп до базата данни

en	Database %s

en	Configure MySQL

en	Enter the password for the administrative database user.
bg	Въведете парола за достъп до администраторската база данни

en	Configure PostgreSQL

en	Configure Oracle

en	Unknown database type "%s".

en	Please go back.

en	Create Database
bg	Създаване на база данни

en	Install OTRS - Error

en	File "%s/%s.xml" not found!

en	Contact your Admin!

en	System Settings
bg	Системни настройки

en	Syslog

en	Configure Mail
bg	Конфигурирайте Е-пощата.

en	Mail Configuration
bg	Конфигурация на Е-поща

en	Can't write Config file!

en	Unknown Subaction %s!

en	Can't connect to database, Perl module DBD::%s not installed!

en	Can't connect to database, read comment!

en	Database already contains data - it should be empty!
bg	Базата данни вече съдържа данни - тя трябва да е празна.

en	Error: Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.

en	Error: Please set the value for innodb_log_file_size on your database to at least %s MB (current: %s MB, recommended: %s MB). For more information, please have a look at %s.

en	Wrong database collation (%s is %s, but it needs to be utf8).

en	No %s!

en	No such user!

en	Invalid calendar!

en	Invalid URL!

en	There was an error exporting the calendar!

en	Need config Package::RepositoryAccessRegExp

en	Authentication failed from %s!

en	Bounce Article to a different mail address
bg	Прехвърлете статията на друг Е-майл адрес

en	Bounce
bg	Отхвърли

en	Reply All
bg	Отговори на всички.

en	Resend this article

en	Resend

en	View message log details for this article

en	Message Log

en	Reply to note
bg	Отговор на бележка

en	Split this article
bg	Разделяне на статията.

en	View the source for this Article

en	Plain Format
bg	Обикновен формат.

en	Print this article
bg	Отпечатайте статията.

en	Contact us at sales@otrs.com

en	Get Help

en	Mark
bg	Маркирай

en	Unmark
bg	Размаркиране.

en	Upgrade to OTRS Business Solution™

en	Re-install Package

en	Upgrade
bg	Ъпгрейд

en	Re-install

en	Crypted
bg	Кодирано

en	Sent message encrypted to recipient!

en	Signed
bg	Подписано

en	"PGP SIGNED MESSAGE" header found, but invalid!

en	"S/MIME SIGNED MESSAGE" header found, but invalid!

en	Ticket decrypted before

en	Impossible to decrypt: private key for email was not found!

en	Successful decryption

en	There are no encryption keys available for the addresses: '%s'.

en	There are no selected encryption keys for the addresses: '%s'.

en	Cannot use expired encryption keys for the addresses: '%s'.

en	Cannot use revoked encryption keys for the addresses: '%s'.

en	Encrypt

en	Keys/certificates will only be shown for recipients with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Email security

en	PGP sign

en	PGP sign and encrypt

en	PGP encrypt

en	SMIME sign

en	SMIME sign and encrypt

en	SMIME encrypt

en	Cannot use expired signing key: '%s'.

en	Cannot use revoked signing key: '%s'.

en	There are no signing keys available for the addresses '%s'.

en	There are no selected signing keys for the addresses '%s'.

en	Sign
bg	Подпиши

en	Keys/certificates will only be shown for a sender with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Shown
bg	Покажи

en	Refresh (minutes)

en	off
bg	изключено

en	Shown customer ids

en	Shown customer users
bg	Покажи клиенти

en	Offline

en	User is currently offline.

en	User is currently active.

en	Away

en	User was inactive for a while.

en	The start time of a ticket has been set after the end time!

en	Can't connect to OTRS News server!

en	Can't get OTRS News from server!

en	Can't connect to Product News server!

en	Can't get Product News from server!

en	Can't connect to %s!

en	Shown Tickets
bg	Показани билети

en	Shown Columns
bg	Покажи колоните

en	filter not active

en	filter active

en	This ticket has no title or subject

en	7 Day Stats
bg	7-дневни статистики

en	User set their status to unavailable.

en	Unavailable

en	Standard
bg	Стандартно

en	The following tickets are not updated: %s.

en	h
bg	ч

en	m
bg	м

en	d
bg	д

en	This ticket does not exist, or you don't have permissions to access it in its current state. You can take one of the following actions:

en	This is a
bg	Това е

en	email
bg	е-поща

en	click here
bg	натиснете тук

en	to open it in a new window.
bg	да го отворите в нов прозорец

en	Year

en	Hours
bg	Часа

en	Minutes
bg	Минути

en	Check to activate this date
bg	Проверете преди да активирате тази дата.

en	%s TB

en	%s GB

en	%s MB

en	%s KB

en	%s B

en	No Permission!
bg	Нямате позволение!

en	No Permission

en	Show Tree Selection
bg	Покажи дървовиден изглед за избор

en	Split Quote

en	Remove Quote

en	Linked as

en	Search Result

en	Linked
bg	Свързан

en	Bulk
bg	Обем

en	Lite
bg	Лека

en	Unread article(s) available
bg	Непрочетени статии са валидни

en	Appointment

en	Archive search

en	Enable cloud services to unleash all OTRS features!
bg	Активирайте облачните услуги, за да отключите всички функции на OTRS.

en	%s Upgrade to %s now! %s

en	Please verify your license data!

en	The license for your %s is about to expire. Please make contact with %s to renew your contract!
bg	Лицензът за вашето %s е на път да изтече. Моля, свържете се с %s, за да подновите договора си!

en	An update for your %s is available, but there is a conflict with your framework version! Please update your framework first!
bg	Възможно е да има актуализация за вашето %s, но има проблем с версията на вашия фреймуърк ! Моля, актуализирайте първо вашия фреймуърк!

en	Online Agent: %s
bg	Агент(и) онлайн: %s

en	There are more escalated tickets!
bg	Има повече ескалирани билети.

en	Please select a time zone in your preferences and confirm it by clicking the save button.

en	Online Customer: %s
bg	Клиент(и) онлайн: %s

en	System maintenance is active!

en	A system maintenance period will start at: %s and is expected to stop at: %s

en	OTRS Daemon is not running.
bg	OTRS Daemon не се изпълнява.

en	You have Out of Office enabled, would you like to disable it?
bg	Имате разрешен офис пакет, искате ли да го изключите?

en	The installation of packages which are not verified by the OTRS Group is activated. These packages could threaten your whole system! It is recommended not to use unverified packages.

en	You have %s invalid setting(s) deployed. Click here to show invalid settings.

en	You have undeployed settings, would you like to deploy them?

en	The configuration is being updated, please be patient...

en	There is an error updating the system configuration!

en	Don't use the Superuser account to work with %s! Create new Agents and work with these accounts instead.

en	Please make sure you've chosen at least one transport method for mandatory notifications.

en	Preferences updated successfully!
bg	Предпочитанията са обновени успешно

en	(in process)

en	Please specify an end date that is after the start date.

en	Current password
bg	Текуща парола

en	New password
bg	Нова парола

en	Verify password
bg	Проверка на парола

en	The current password is not correct. Please try again!
bg	Текущата парола не е правилна. Моля, опитайте отново

en	Please supply your new password!

en	Can't update password, your new passwords do not match. Please try again!
bg	Не може да се актуализира паролата, новите ви пароли не се съвпадат. Моля, опитайте отново!

en	This password is forbidden by the current system configuration. Please contact the administrator if you have additional questions.

en	Can't update password, it must be at least %s characters long!
bg	Не може да се актуализира паролата ви, тя трябва да е поне %s символа дълга.

en	Can't update password, it must contain at least 2 lowercase and 2 uppercase letter characters!

en	Can't update password, it must contain at least 1 digit!
bg	Не може да се актуализира паролата, тя трябва да съдържа поне 1 цифра!

en	Can't update password, it must contain at least 2 letter characters!

en	Time zone updated successfully!

en	invalid
bg	невалиден

en	valid
bg	валиден

en	No (not supported)

en	No past complete or the current+upcoming complete relative time value selected.

en	The selected time period is larger than the allowed time period.

en	No time scale value available for the current selected time scale value on the X axis.

en	The selected date is not valid.

en	The selected end time is before the start time.

en	There is something wrong with your time selection.

en	Please select only one element or allow modification at stat generation time.

en	Please select at least one value of this field or allow modification at stat generation time.

en	Please select one element for the X-axis.

en	You can only use one time element for the Y axis.

en	You can only use one or two elements for the Y axis.

en	Please select at least one value of this field.

en	Please provide a value or allow modification at stat generation time.

en	Please select a time scale.

en	Your reporting time interval is too small, please use a larger time scale.

en	second(s)
bg	секунда(и)

en	quarter(s)
bg	тримесечие(я)

en	half-year(s)
bg	полугодие (я)

en	Please remove the following words because they cannot be used for the ticket restrictions: %s.

en	Cancel editing and unlock this setting

en	Reset this setting to its default value.

en	Unable to load %s!

en	Content
bg	Съдържание

en	Unlock to give it back to the queue
bg	Отключете го за да се върне обратно в опашката.

en	Lock it to work on it
bg	Заключете го, за да работите върху него.

en	Unwatch
bg	Не наблюдаван.

en	Remove from list of watched tickets
bg	Премахване от списъка с наблюдавани билети

en	Watch
bg	Наблюдавам

en	Add to list of watched tickets
bg	Добавяне в списъка с наблюдавани билети

en	Order by

en	Ticket Information
bg	Информация за билета

en	Locked Tickets New
bg	Заключване на новите билети

en	Locked Tickets Reminder Reached
bg	Запомнянето на заключените билети е достигнато

en	Locked Tickets Total
bg	Заключване на всички билети

en	Responsible Tickets New
bg	Нови отговорни билети

en	Responsible Tickets Reminder Reached
bg	Напомняме за отговорен билет

en	Responsible Tickets Total
bg	Общо отговорни билети

en	Watched Tickets New
bg	Нови наблюдавани билети

en	Watched Tickets Reminder Reached
bg	Напомнянето за наблюдавани билети е достигнато

en	Watched Tickets Total
bg	Общо наблюдавани билети

en	Ticket Dynamic Fields

en	Couldn't read ACL configuration file. Please make sure the file is valid.

en	It is currently not possible to login due to a scheduled system maintenance.
bg	В момента не е възможно да влезете в системата поради планирана поддръжка на системата.

en	You have exceeded the number of concurrent agents - contact sales@otrs.com.

en	Please note that the session limit is almost reached.

en	Login rejected! You have exceeded the maximum number of concurrent Agents! Contact sales@otrs.com immediately!

en	Session limit reached! Please try again later.
bg	Вие достигнахте лимита на вашата сесия. Моля опитайте отново по късно.

en	Session per user limit reached!

en	Session invalid. Please log in again.
bg	Невалидна сесия. Моля влезте отново

en	Session has timed out. Please log in again.
bg	Моля, оторизирайте се отново. Тази сесия вече е затворена.

en	PGP sign only

en	PGP encrypt only

en	SMIME sign only

en	SMIME encrypt only

en	PGP and SMIME not enabled.

en	Skip notification delivery

en	Send unsigned notification

en	Send unencrypted notification

en	Configuration Options Reference

en	This setting can not be changed.

en	This setting is not active by default.

en	This setting can not be deactivated.

en	This setting is not visible.

en	This setting can be overridden in the user preferences.

en	This setting can be overridden in the user preferences, but is not active by default.

en	Customer user "%s" already exists.

en	This email address is already in use for another customer user.

en	before/after
bg	преди/след

en	between
bg	между

en	e.g. Text or Te*t

en	Ignore this field.

en	This field is required or
bg	Това поле е задължително или

en	The field content is too long!
bg	Твърде дълго съдържание на полето!

en	Maximum size is %s characters.
bg	Масималният брой символи е %s

en	Couldn't read Notification configuration file. Please make sure the file is valid.

en	Imported notification has body text with more than 4000 characters.

en	not installed

en	installed
bg	инсталирано

en	Unable to parse repository index document.
bg	Не може да се анализира документ с индекс на хранилището.

en	No packages for your framework version found in this repository, it only contains packages for other framework versions.
bg	Няма пакети за вашата фреймуърк версия, намерени в това хранилище, съдържа само пакети за други фреймуърк версии.

en	File is not installed!

en	File is different!

en	Can't read file!

en	If you continue to install this package, the following issues may occur:Security problemsStability problemsPerformance problemsPlease note that issues that are caused by working with this package are not covered by OTRS service contracts.

en	The installation of packages which are not verified by the OTRS Group is not possible by default. You can activate the installation of not verified packages via the "AllowNotVerifiedPackages" system configuration setting.

en	The process "%s" and all of its data has been imported successfully.

en	Inactive
bg	Неактивни

en	FadeAway

en	Can't contact registration server. Please try again later.
bg	Не може да се свърже със сървъра за регистрация. Моля, опитайте отново по-късно.

en	No content received from registration server. Please try again later.
bg	Няма получено съдържание от регистрационния сървър. Моля, опитайте отново по-късно.

en	Can't get Token from sever

en	Username and password do not match. Please try again.
bg	Потребителското име и парола не се впадат. Моля опитайте по-късно.

en	Problems processing server result. Please try again later.
bg	Проблеми при обработката на резултата от сървъра. Моля, опитайте отново по-късно.

en	Sum

en	week
bg	седмица

en	quarter
bg	тримесечие

en	half-year
bg	полугодие

en	State Type

en	Created Priority
bg	Създадени с приоритет

en	Created State
bg	Създадени в статус

en	Create Time
bg	Време на създаване

en	Pending until time

en	Close Time
bg	Време на затваряне

en	Escalation
bg	Ескалиране

en	Escalation - First Response Time

en	Escalation - Update Time

en	Escalation - Solution Time

en	Agent/Owner
bg	Агент/Собственик

en	Created by Agent/Owner
bg	Създадени от агент/собственик

en	Assigned to Customer User Login

en	Evaluation by

en	Ticket/Article Accounted Time

en	Ticket Create Time

en	Ticket Close Time

en	Accounted time by Agent

en	Total Time

en	Ticket Average

en	Ticket Min Time

en	Ticket Max Time

en	Number of Tickets

en	Article Average

en	Article Min Time

en	Article Max Time

en	Number of Articles

en	unlimited

en	Attributes to be printed

en	Sort sequence

en	State Historic

en	State Type Historic

en	Historic Time Range

en	Number
bg	Номер

en	Last Changed

en	Solution Average

en	Solution Min Time

en	Solution Max Time

en	Solution Average (affected by escalation configuration)

en	Solution Min Time (affected by escalation configuration)

en	Solution Max Time (affected by escalation configuration)

en	Solution Working Time Average (affected by escalation configuration)

en	Solution Min Working Time (affected by escalation configuration)

en	Solution Max Working Time (affected by escalation configuration)

en	First Response Average (affected by escalation configuration)

en	First Response Min Time (affected by escalation configuration)

en	First Response Max Time (affected by escalation configuration)

en	First Response Working Time Average (affected by escalation configuration)

en	First Response Min Working Time (affected by escalation configuration)

en	First Response Max Working Time (affected by escalation configuration)

en	Number of Tickets (affected by escalation configuration)

en	Days

en	Outdated Tables

en	Outdated tables were found in the database. These can be removed if empty.

en	Table Presence

en	Internal Error: Could not open file.

en	Table Check

en	Internal Error: Could not read file.

en	Tables found which are not present in the database.

en	Database Size

en	Could not determine database size.

en	Database Version

en	Could not determine database version.

en	Client Connection Charset

en	Setting character_set_client needs to be utf8.

en	Server Database Charset

en	This character set is not yet supported, please see https://bugs.otrs.org/show_bug.cgi?id=12361. Please convert your database to the character set 'utf8'.

en	The setting character_set_database needs to be 'utf8'.

en	Table Charset

en	There were tables found which do not have 'utf8' as charset.

en	InnoDB Log File Size

en	The setting innodb_log_file_size must be at least 256 MB.

en	Invalid Default Values

en	Tables with invalid default values were found. In order to fix it automatically, please run: bin/otrs.Console.pl Maint::Database::Check --repair

en	Maximum Query Size

en	The setting 'max_allowed_packet' must be higher than 64 MB.

en	Query Cache Size

en	The setting 'query_cache_size' should be used (higher than 10 MB but not more than 512 MB).

en	Default Storage Engine

en	Table Storage Engine

en	Tables with a different storage engine than the default engine were found.

en	MySQL 5.x or higher is required.

en	NLS_LANG Setting

en	NLS_LANG must be set to al32utf8 (e.g. GERMAN_GERMANY.AL32UTF8).

en	NLS_DATE_FORMAT Setting

en	NLS_DATE_FORMAT must be set to 'YYYY-MM-DD HH24:MI:SS'.

en	NLS_DATE_FORMAT Setting SQL Check

en	Primary Key Sequences and Triggers

en	The following sequences and/or triggers with possible wrong names have been found. Please rename them manually.

en	Setting client_encoding needs to be UNICODE or UTF8.

en	Setting server_encoding needs to be UNICODE or UTF8.

en	Date Format

en	Setting DateStyle needs to be ISO.

en	Primary Key Sequences

en	The following sequences with possible wrong names have been found. Please rename them manually.

en	PostgreSQL 9.2 or higher is required.

en	OTRS Disk Partition

en	Disk Usage

en	The partition where OTRS is located is almost full.

en	The partition where OTRS is located has no disk space problems.

en	Disk Partitions Usage

en	Distribution

en	Could not determine distribution.

en	Kernel Version

en	Could not determine kernel version.

en	System Load

en	The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).

en	Perl Modules

en	Not all required Perl modules are correctly installed.

en	Perl Modules Audit

en	CPAN::Audit reported that one or more installed Perl modules have known vulnerabilities. Please note that there might be false positives for distributions patching Perl modules without changing their version number.

en	CPAN::Audit did not report any known vulnerabilities in the installed Perl modules.

en	Free Swap Space (%)

en	No swap enabled.

en	Used Swap Space (MB)

en	There should be more than 60% free swap space.

en	There should be no more than 200 MB swap space used.

en	OTRS

en	Article Search Index Status

en	Indexed Articles

en	Articles Per Communication Channel

en	Incoming communications

en	Outgoing communications

en	Failed communications

en	Average processing time of communications (s)

en	Communication Log Account Status (last 24 hours)

en	No connections found.

en	ok

en	permanent connection errors

en	intermittent connection errors

en	Config Settings

en	Could not determine value.

en	Daemon

en	Daemon is running.

en	Daemon is not running.

en	Database Records

en	Tickets
bg	Билети

en	Ticket History Entries

en	Articles

en	Attachments (DB, Without HTML)

en	Customers With At Least One Ticket

en	Dynamic Field Values

en	Invalid Dynamic Fields

en	Invalid Dynamic Field Values

en	GenericInterface Webservices

en	Process Tickets

en	Months Between First And Last Ticket

en	Tickets Per Month (avg)

en	Open Tickets

en	Default SOAP Username And Password

en	Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.

en	Default Admin Password

en	Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.

en	Email Sending Queue

en	Emails queued for sending

en	FQDN (domain name)

en	Please configure your FQDN setting.

en	Domain Name

en	Your FQDN setting is invalid.

en	File System Writable

en	The file system on your OTRS partition is not writable.

en	Legacy Configuration Backups

en	No legacy configuration backup files found.

en	Legacy configuration backup files found in Kernel/Config/Backups folder, but they might still be required by some packages.

en	Legacy configuration backup files are no longer needed for the installed packages, please remove them from Kernel/Config/Backups folder.

en	Package Installation Status

en	Some packages have locally modified files.

en	Some packages are not correctly installed.

en	Package Verification Status

en	Some packages are not verified by the OTRS Group! It is recommended not to use this packages.

en	Package Framework Version Status

en	Some packages are not allowed for the current framework version.

en	Package List

en	Session Config Settings

en	Spooled Emails

en	There are emails in var/spool that OTRS could not process.

en	Your SystemID setting is invalid, it should only contain digits.

en	Default Ticket Type

en	The configured default ticket type is invalid or missing. Please change the setting Ticket::Type::Default and select a valid ticket type.

en	Ticket Index Module

en	You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.

en	Invalid Users with Locked Tickets

en	There are invalid users with locked tickets.

en	You should not have more than 8,000 open tickets in your system.

en	Ticket Search Index Module

en	The indexing process forces the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.

en	Orphaned Records In ticket_lock_index Table

en	Table ticket_lock_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Orphaned Records In ticket_index Table

en	Table ticket_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Time Settings

en	Server time zone

en	OTRS time zone

en	OTRS time zone is not set.

en	User default time zone

en	User default time zone is not set.

en	Calendar time zone is not set.

en	UI - Agent Skin Usage

en	UI - Agent Theme Usage

en	UI - Special Statistics

en	Agents using custom main menu ordering

en	Agents using favourites for the admin overview

en	Webserver

en	Loaded Apache Modules

en	MPM model

en	OTRS requires apache to be run with the 'prefork' MPM model.

en	CGI Accelerator Usage

en	You should use FastCGI or mod_perl to increase your performance.

en	mod_deflate Usage

en	Please install mod_deflate to improve GUI speed.

en	mod_filter Usage

en	Please install mod_filter if mod_deflate is used.

en	mod_headers Usage

en	Please install mod_headers to improve GUI speed.

en	Apache::Reload Usage

en	Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.

en	Apache2::DBI Usage

en	Apache2::DBI should be used to get a better performance with pre-established database connections.

en	Environment Variables

en	Support Data Collection

en	Support data could not be collected from the web server.

en	Webserver Version

en	Could not determine webserver version.

en	Concurrent Users Details

en	Concurrent Users
bg	Конкурентни потребители

en	OK

en	Problem

en	Setting %s does not exists!

en	Setting %s is not locked to this user!

en	Setting value is not valid!

en	Could not add modified setting!

en	Could not update modified setting!

en	Setting could not be unlocked!

en	Missing key %s!

en	Invalid setting: %s

en	Could not combine settings values into a perl hash.

en	Can not lock the deployment for UserID '%s'!

en	All Settings

en	Default

en	Value is not correct! Please, consider updating this field.

en	Value doesn't satisfy regex (%s).

en	Enabled

en	Disabled

en	System was not able to calculate user Date in OTRSTimeZone!

en	System was not able to calculate user DateTime in OTRSTimeZone!

en	Value is not correct! Please, consider updating this module.

en	Value is not correct! Please, consider updating this setting.

en	Reset of unlock time.

en	Chat Participant

en	Chat Message Text

en	Login failed! Your user name or password was entered incorrectly.
bg	Вписването неуспешно! Въвели сте грешно потребителско име или парола.

en	Authentication succeeded, but no user data record is found in the database. Please contact the administrator.

en	Can`t remove SessionID.

en	Logout successful.

en	Feature not active!
bg	Функцията не е активна

en	Sent password reset instructions. Please check your email.
bg	Изпратете инструкции за нулиране на паролата. Моля, проверете електронната си поща.

en	Invalid Token!
bg	Невализно взета стойност!

en	Sent new password to %s. Please check your email.
bg	Изпратете нова парола за %s. Моля, проверете електронната си поща.

en	Error: invalid session.

en	No Permission to use this frontend module!

en	Authentication succeeded, but no customer record is found in the customer backend. Please contact the administrator.

en	Reset password unsuccessful. Please contact the administrator.

en	This e-mail address already exists. Please log in or reset your password.
bg	Този Е-мейл адрес вече съществува. Моля, влезте или задайте нова парола.

en	This email address is not allowed to register. Please contact support staff.
bg	Този Е-мейл адрес не може да се регистрира. Моля, свържете се с екипа за поддръжка.

en	Added via Customer Panel (%s)

en	Customer user can't be added!

en	Can't send account info!

en	New account created. Sent login information to %s. Please check your email.
bg	Създаден е нов профил. Изпратена информация за достъп към %s. Моля, проверете електронната си поща.

en	Action "%s" not found!

en	invalid-temporarily
bg	временно невалиден

en	Group for default access.

en	Group of all administrators.

en	Group for statistics access.

en	new
bg	нов

en	All new state types (default: viewable).

en	open
bg	отворен

en	All open state types (default: viewable).

en	closed
bg	затворен

en	All closed state types (default: not viewable).

en	pending reminder
bg	очаква напомняне

en	All 'pending reminder' state types (default: viewable).

en	pending auto
bg	очаква авроматично

en	All 'pending auto *' state types (default: viewable).

en	removed
bg	премахнат

en	All 'removed' state types (default: not viewable).

en	merged
bg	изравнен

en	State type for merged tickets (default: not viewable).

en	New ticket created by customer.

en	closed successful
bg	успешно затворен

en	Ticket is closed successful.

en	closed unsuccessful
bg	неуспешно затворен

en	Ticket is closed unsuccessful.

en	Open tickets.

en	Customer removed ticket.

en	Ticket is pending for agent reminder.

en	pending auto close+
bg	очаква автоматично затваряне+

en	Ticket is pending for automatic close.

en	pending auto close-
bg	очаква автоматично затваряне-

en	State for merged tickets.

en	system standard salutation (en)

en	Standard Salutation.

en	system standard signature (en)

en	Standard Signature.

en	Standard Address.

en	possible
bg	възможен

en	Follow-ups for closed tickets are possible. Ticket will be reopened.

en	reject
bg	отхвърлен

en	Follow-ups for closed tickets are not possible. No new ticket will be created.

en	new ticket

en	Follow-ups for closed tickets are not possible. A new ticket will be created.

en	Postmaster queue.

en	All default incoming tickets.

en	All junk tickets.

en	All misc tickets.

en	auto reply
bg	Автоматичен отговор

en	Automatic reply which will be sent out after a new ticket has been created.

en	auto reject
bg	Автоматично отхвърляне

en	Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").

en	auto follow up
bg	Автоматично проследяване

en	Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").

en	auto reply/new ticket
bg	Автоматичен отговор/нов билет

en	Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").

en	auto remove
bg	Автоматично премахване

en	Auto remove will be sent out after a customer removed the request.

en	default reply (after new ticket has been created)

en	default reject (after follow-up and rejected of a closed ticket)

en	default follow-up (after a ticket follow-up has been added)

en	default reject/new ticket created (after closed follow-up with new ticket creation)

en	Unclassified

en	1 very low
bg	1 много нисък

en	2 low
bg	2 нисък

en	3 normal
bg	3 нормален

en	4 high
bg	4 висок

en	5 very high
bg	5 много висок

en	unlock
bg	отключи

en	lock
bg	заключи

en	tmp_lock

en	agent
bg	агент

en	system
bg	система

en	customer
bg	потребител

en	Ticket create notification

en	You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".

en	Ticket follow-up notification (unlocked)

en	You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".

en	Ticket follow-up notification (locked)

en	You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.

en	Ticket lock timeout notification
bg	Известие за продължителността на заключване на билетът

en	You will receive a notification as soon as a ticket owned by you is automatically unlocked.

en	Ticket owner update notification

en	Ticket responsible update notification

en	Ticket new note notification

en	Ticket queue update notification

en	You will receive a notification if a ticket is moved into one of your "My Queues".

en	Ticket pending reminder notification (locked)

en	Ticket pending reminder notification (unlocked)

en	Ticket escalation notification

en	Ticket escalation warning notification

en	Ticket service update notification

en	You will receive a notification if a ticket's service is changed to one of your "My Services".

en	Appointment reminder notification

en	You will receive a notification each time a reminder time is reached for one of your appointments.

en	Ticket email delivery failure notification

en	Error during AJAX communication. Status: %s, Error: %s

en	This window must be called from compose window.

en	Add all
bg	Добави всичко

en	An item with this name is already present.
bg	Вече има елемент с това име.

en	This item still contains sub items. Are you sure you want to remove this item including its sub items?
bg	Този елемент все още съдържа под позиции. Наистина ли искате да премахнете този елемент, включително неговите под позиции?

en	More

en	Less

en	Press Ctrl+C (Cmd+C) to copy to clipboard

en	Delete this Attachment

en	Deleting attachment...

en	There was an error deleting the attachment. Please check the logs for more information.

en	Attachment was deleted successfully.

en	Do you really want to delete this dynamic field? ALL associated data will be LOST!
bg	Наистина ли искате да изтриете това динамично поле? Всички свързани данни ще бъдат загубени!

en	Delete field
bg	Изтрии полето

en	Deleting the field and its data. This may take a while...
bg	Изтриване на полето и неговите данни. Това може да отнеме известно време ...

en	Remove this dynamic field

en	Remove selection
bg	Премахнете селекцията

en	Do you really want to delete this generic agent job?

en	Delete this Event Trigger
bg	Изтриване събитие

en	Duplicate event.
bg	Дублирано събитие.

en	This event is already attached to the job, Please use a different one.
bg	Това събитие вече е прикачено към задачата, моля, използвайте различно.

en	An error occurred during communication.
bg	Възникна грешка по време на комуникацията.

en	Request Details
bg	Подробности за заявката

en	Request Details for Communication ID

en	Show or hide the content.
bg	Показване или скриване на съдържанието.

en	Clear debug log
bg	Изчистете регистрационния файл за отстраняване на грешки

en	Delete error handling module

en	It is not possible to add a new event trigger because the event is not set.

en	Delete this Invoker
bg	Изтрии заявката

en	Sorry, the only existing condition can't be removed.

en	Sorry, the only existing field can't be removed.

en	Delete conditions

en	Mapping for Key %s

en	Mapping for Key

en	Delete this Key Mapping
bg	Изтрийте това картографиране на клавишите

en	Delete this Operation
bg	Изтрии тази Операция

en	Clone web service
bg	Затваряне на уеб услугата

en	Delete operation
bg	Изтрийване на операция

en	Delete invoker
bg	Изтриване на заявка

en	WARNING: When you change the name of the group 'admin', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.
bg	ВНИМАНИЕ: Когато промените името на групата "admin", преди да направите съответните промени в SysConfig, ще бъдете блокирани от панела за администриране! Ако това се случи, моля, преименувайте групата на администратор на SQL изявление.

en	Delete this Mail Account

en	Deleting the mail account and its data. This may take a while...

en	Do you really want to delete this notification language?
bg	Настина ли искате да изтрийте това езиково известие?

en	Do you really want to delete this notification?
bg	Наистина ли искате да изтриете това известие?

en	Do you really want to delete this key?

en	There is a package upgrade process running, click here to see status information about the upgrade progress.

en	A package upgrade was recently finished. Click here to see the results.

en	No response from get package upgrade result.

en	Update all packages

en	Dismiss

en	Update All Packages

en	No response from package upgrade all.

en	Currently not possible

en	This is currently disabled because of an ongoing package upgrade.

en	This option is currently disabled because the OTRS Daemon is not running.

en	Are you sure you want to update all installed packages?

en	No response from get package upgrade run status.

en	Delete this PostMasterFilter

en	Deleting the postmaster filter and its data. This may take a while...

en	Remove Entity from canvas

en	No TransitionActions assigned.

en	No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.

en	This Activity cannot be deleted because it is the Start Activity.

en	Remove the Transition from this Process

en	As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?

en	Delete Entity

en	This Activity is already used in the Process. You cannot add it twice!

en	Error during AJAX communication

en	An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.

en	This Transition is already used for this Activity. You cannot use it twice!

en	This TransitionAction is already used in this Path. You cannot use it twice!

en	Hide EntityIDs

en	Edit Field Details

en	Customer interface does not support articles not visible for customers.

en	Sorry, the only existing parameter can't be removed.

en	Do you really want to delete this certificate?

en	Sending Update...

en	Support Data information was successfully sent.

en	Was not possible to send Support Data information.

en	Update Result

en	Generating...

en	It was not possible to generate the Support Bundle.

en	Generate Result

en	Support Bundle

en	The mail could not be sent

en	It is not possible to set this entry to invalid. All affected configuration settings have to be changed beforehand.

en	Cannot proceed

en	Update manually

en	You can either have the affected settings updated automatically to reflect the changes you just made or do it on your own by pressing 'update manually'.

en	Save and update automatically

en	Don't save, update manually

en	The item you're currently viewing is part of a not-yet-deployed configuration setting, which makes it impossible to edit it in its current state. Please wait until the setting has been deployed. If you're unsure what to do next, please contact your system administrator.

en	Loading...
bg	Четене...

en	Search the System Configuration

en	Please enter at least one search word to find anything.

en	Unfortunately deploying is currently not possible, maybe because another agent is already deploying. Please try again later.

en	Deploy

en	The deployment is already running.

en	Deployment successful. You're being redirected...

en	There was an error. Please save all settings you are editing and check the logs for more information.

en	Reset option is required!

en	By restoring this deployment all settings will be reverted to the value they had at the time of the deployment. Do you really want to continue?

en	Keys with values can't be renamed. Please remove this key/value pair instead and re-add it afterwards.

en	Unlock setting.

en	Do you really want to delete this scheduled system maintenance?

en	Delete this Template

en	Deleting the template and its data. This may take a while...

en	Jump

en	Timeline Month

en	Timeline Week

en	Timeline Day

en	Previous

en	Resources

en	Su

en	Mo
bg	ч

en	Tu
bg	Мар

en	We
bg	включено

en	Th
bg	до

en	Fr

en	Sa

en	This is a repeating appointment

en	Would you like to edit just this occurrence or all occurrences?

en	All occurrences

en	Just this occurrence

en	Too many active calendars

en	Please either turn some off first or increase the limit in configuration.

en	Restore default settings

en	Are you sure you want to delete this appointment? This operation cannot be undone.

en	First select a customer user, then select a customer ID to assign to this ticket.

en	Duplicated entry

en	It is going to be deleted from the field, please try again.

en	Please enter at least one search value or * to find anything.

en	Information about the OTRS Daemon

en	Please check the fields marked as red for valid inputs.

en	month
bg	месец

en	Remove active filters for this widget.

en	Please wait...

en	Searching for linkable objects. This may take a while...

en	Do you really want to delete this link?

en	Are you using a browser plugin like AdBlock or AdBlockPlus? This can cause several issues and we highly recommend you to add an exception for this domain.

en	Do not show this warning again.

en	Sorry, but you can't disable all methods for notifications marked as mandatory.

en	Sorry, but you can't disable all methods for this notification.

en	Please note that at least one of the settings you have changed requires a page reload. Click here to reload the current screen.

en	An unknown error occurred. Please contact the administrator.

en	Switch to desktop mode

en	Please remove the following words from your search as they cannot be searched for:

en	Generate

en	This element has children elements and can currently not be removed.

en	Do you really want to delete this statistic?

en	Select a customer ID to assign to this ticket

en	Do you really want to continue?

en	...and %s more

en	...show less

en	Add new draft

en	Delete draft

en	There are no more drafts available.

en	It was not possible to delete this draft.

en	Article filter

en	Apply

en	Event Type Filter

en	Slide the navigation bar

en	Please turn off Compatibility Mode in Internet Explorer!

en	Find out more

en	Switch to mobile mode

en	Error: Browser Check failed!

en	Reload page

en	Reload page (%ss)

en	Namespace %s could not be initialized, because %s could not be found.

en	An error occurred! Please check the browser error log for more details!

en	One or more errors occurred!

en	Mail check successful.

en	Error in the mail settings. Please correct and try again.

en	Open this node in a new window

en	Please add values for all keys before saving the setting.

en	The key must not be empty.

en	A key with this name ('%s') already exists.

en	Do you really want to revert this setting to its historical value?

en	Open date selection

en	Invalid date (need a future date)!

en	Invalid date (need a past date)!

en	Not available

en	and %s more...

en	Show current selection

en	Current selection

en	Clear all

en	Filters

en	Clear search

en	If you now leave this page, all open popup windows will be closed, too!

en	A popup of this screen is already open. Do you want to close it and load this one instead?

en	Could not open popup window. Please disable any popup blockers for this application.

en	Ascending sort applied,

en	Descending sort applied,

en	No sort applied,

en	sorting is disabled

en	activate to apply an ascending sort

en	activate to apply a descending sort

en	activate to remove the sort

en	Remove the filter

en	There are currently no elements available to select from.

en	Please only select one file for upload.

en	Sorry, you can only upload one file here.

en	Sorry, you can only upload %s files.

en	Please only select at most %s files for upload.

en	The following files are not allowed to be uploaded: %s

en	The following files exceed the maximum allowed size per file of %s and were not uploaded: %s

en	The following files were already uploaded and have not been uploaded again: %s

en	No space left for the following files: %s

en	Available space %s of %s.

en	Upload information

en	An unknown error occurred when deleting the attachment. Please try again. If the error persists, please contact your system administrator.

en	yes
bg	да

en	no
bg	не

en	This is %s

en	Complex %s with %s arguments

en	No Data Available.

en	Grouped

en	Stacked

en	Stream

en	Expanded

en	Dear Customer, Unfortunately we could not detect a valid ticket number in your subject, so this email can't be processed. Please create a new ticket via the customer panel. Thanks for your help! Your Helpdesk Team

en	(work units)

en	2 minutes
bg	2 Минути

en	5 minutes
bg	5 Минути

en	7 minutes
bg	7 Минути

en	"Slim" skin which tries to save screen space for power users.

en	%s

en	(UserLogin) Firstname Lastname

en	(UserLogin) Lastname Firstname

en	(UserLogin) Lastname, Firstname

en	*** out of office until %s (%s d left) ***

en	0 - Disabled

en	1 - Available

en	1 - Enabled

en	10 Minutes

en	100 (Expert)

en	15 Minutes

en	2 - Enabled and required

en	2 - Enabled and shown by default

en	2 - Enabled by default

en	2 Minutes

en	200 (Advanced)

en	30 Minutes

en	300 (Beginner)

en	5 Minutes

en	A TicketWatcher Module.

en	A Website

en	A list of dynamic fields that are merged into the main ticket during a merge operation. Only dynamic fields that are empty in the main ticket will be set.

en	A picture

en	ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).

en	Access Control Lists (ACL)

en	AccountedTime

en	Activates a blinking mechanism of the queue that contains the oldest ticket.

en	Activates lost password feature for agents, in the agent interface.

en	Activates lost password feature for customers.

en	Activates support for customer and customer user groups.

en	Activates the article filter in the zoom view to specify which articles should be shown.

en	Activates the available themes on the system. Value 1 means active, 0 means inactive.

en	Activates the ticket archive system search in the customer interface.

en	Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.

en	Activates time accounting.

en	ActivityID

en	Add a note to this ticket
bg	Добавете бележка към билета

en	Add an inbound phone call to this ticket

en	Add an outbound phone call to this ticket

en	Added %s time unit(s), for a total of %s time unit(s).

en	Added email. %s
bg	Добавена е-поща. %s

en	Added follow-up to ticket [%s]. %s

en	Added link to ticket "%s".
bg	Добавена връзка към билет "%s".

en	Added note (%s).

en	Added phone call from customer.

en	Added phone call to customer.

en	Added subscription for user "%s".

en	Added system request (%s).

en	Added web request from customer.

en	Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.

en	Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won't be added if the article type is email-internal.

en	Adds the one time vacation days for the indicated calendar.

en	Adds the one time vacation days.

en	Adds the permanent vacation days for the indicated calendar.

en	Adds the permanent vacation days.

en	Admin
bg	Администрация

en	Admin Area.

en	Admin Notification
bg	Административно уведомление

en	Admin area navigation for the agent interface.

en	Admin modules overview.

en	Admin.
bg	Админ

en	Administration

en	Agent Customer Search

en	Agent Customer Search.

en	Agent Name

en	Agent Name + FromSeparator + System Address Display Name

en	Agent Preferences.

en	Agent Statistics.

en	Agent User Search

en	Agent User Search.

en	Agent interface article notification module to check PGP.

en	Agent interface article notification module to check S/MIME.

en	Agent interface module to access CIC search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access fulltext search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access search profiles via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.

en	Agent interface notification module to see the number of locked tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets an agent is responsible for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets in My Services. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	AgentTicketZoom widget that displays a table of objects linked to the ticket.

en	AgentTicketZoom widget that displays customer information for the ticket in the side bar.

en	AgentTicketZoom widget that displays ticket data in the side bar.

en	Agents ↔ Groups

en	Agents ↔ Roles

en	All CustomerIDs of a customer user.

en	All attachments (OTRS Business Solution™)

en	All customer users of a CustomerID

en	All escalated tickets
bg	Всички ескалирани билети

en	All new tickets, these tickets have not been worked on yet
bg	Всички нови билети, тези билети все още не са работили по тях.

en	All open tickets, these tickets have already been worked on.

en	All tickets with a reminder set where the reminder date has been reached
bg	Всички билети с напомняне, на които е достигната датата за напомняне

en	Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows agents to exchange the axis of a stat if they generate one.

en	Allows agents to generate individual-related stats.

en	Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).

en	Allows choosing the next compose state for customer tickets in the customer interface.

en	Allows customers to change the ticket priority in the customer interface.

en	Allows customers to set the ticket SLA in the customer interface.

en	Allows customers to set the ticket priority in the customer interface.

en	Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.

en	Allows customers to set the ticket service in the customer interface.

en	Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.

en	Allows default services to be selected also for non existing customers.

en	Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).

en	Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows generic agent to execute custom command line scripts.

en	Allows generic agent to execute custom modules.

en	Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).

en	Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).

en	Allows invalid agents to generate individual-related stats.

en	Allows the administrators to login as other customers, via the customer user administration panel.

en	Allows the administrators to login as other users, via the users administration panel.

en	Allows to save current work as draft in the close ticket screen of the agent interface.

en	Allows to save current work as draft in the email outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket compose screen of the agent interface.

en	Allows to save current work as draft in the ticket forward screen of the agent interface.

en	Allows to save current work as draft in the ticket free text screen of the agent interface.

en	Allows to save current work as draft in the ticket move screen of the agent interface.

en	Allows to save current work as draft in the ticket note screen of the agent interface.

en	Allows to save current work as draft in the ticket owner screen of the agent interface.

en	Allows to save current work as draft in the ticket pending screen of the agent interface.

en	Allows to save current work as draft in the ticket phone inbound screen of the agent interface.

en	Allows to save current work as draft in the ticket phone outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket priority screen of the agent interface.

en	Allows to save current work as draft in the ticket responsible screen of the agent interface.

en	Allows to set a new ticket state in the move ticket screen of the agent interface.

en	Always show RichText if available

en	Answer
bg	Отговор

en	Appointment Calendar overview page.

en	Appointment Notifications

en	Appointment calendar event module that prepares notification entries for appointments.

en	Appointment calendar event module that updates the ticket with data from ticket appointment.

en	Appointment edit screen.

en	Appointment list

en	Appointment list.

en	Appointment notifications

en	Appointments

en	Arabic (Saudi Arabia)

en	ArticleTree

en	Attachment Name

en	Automated line break in text messages after x number of chars.

en	Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.

en	Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.

en	Automatically lock and set owner to current Agent after selecting for an Bulk Action.

en	Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.

en	Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.

en	Avatar

en	Balanced white skin by Felix Niklas (slim version).

en	Balanced white skin by Felix Niklas.

en	Based on global RichText setting

en	Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.

en	Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.

en	Bounced to "%s".
bg	Отхвърлен към "%s".

en	Bulgarian

en	Bulk Action
bg	Събирателно действие

en	CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).

en	CSV Separator
bg	CSV разделител

en	Cache time in seconds for agent authentication in the GenericInterface.

en	Cache time in seconds for customer authentication in the GenericInterface.

en	Cache time in seconds for the DB ACL backend.

en	Cache time in seconds for the DB process backend.

en	Cache time in seconds for the SSL certificate attributes.

en	Cache time in seconds for the ticket process navigation bar output module.

en	Cache time in seconds for the web service config backend.

en	Calendar manage screen.

en	Catalan

en	Change password

en	Change queue!

en	Change the customer for this ticket

en	Change the free fields for this ticket

en	Change the owner for this ticket
bg	Променете собственика на билета.

en	Change the priority for this ticket

en	Change the responsible for this ticket

en	Change your avatar image.

en	Change your password and more.

en	Changed SLA to "%s" (%s).

en	Changed archive state to "%s".

en	Changed customer to "%s".

en	Changed dynamic field %s from "%s" to "%s".

en	Changed owner to "%s" (%s).

en	Changed pending time to "%s".

en	Changed priority from "%s" (%s) to "%s" (%s).
bg	Смяна на приоритета на билета от "%s" (%s) към "%s" (%s).

en	Changed queue to "%s" (%s) from "%s" (%s).

en	Changed responsible to "%s" (%s).

en	Changed service to "%s" (%s).

en	Changed state from "%s" to "%s".

en	Changed title from "%s" to "%s".

en	Changed type from "%s" (%s) to "%s" (%s).

en	Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.

en	Chat communication channel.

en	Checkbox

en	Checks for articles that needs to be updated in the article search index.

en	Checks for communication log entries to be deleted.

en	Checks for queued outgoing emails to be sent.

en	Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.

en	Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module.

en	Checks the SystemID in ticket number detection for follow-ups. If not enabled, SystemID will be changed after using the system.

en	Checks the availability of OTRS Business Solution™ for this system.

en	Checks the entitlement status of OTRS Business Solution™.

en	Child
bg	Дете

en	Chinese (Simplified)

en	Chinese (Traditional)

en	Choose for which kind of appointment changes you want to receive notifications.

en	Choose for which kind of ticket changes you want to receive notifications. Please note that you can't completely disable notifications marked as mandatory.

en	Choose which notifications you'd like to receive.

en	Christmas Eve
bg	Коледа

en	Close
bg	Затваряне

en	Close this ticket
bg	Затворете билета

en	Closed tickets (customer user)

en	Closed tickets (customer)

en	Cloud Services

en	Cloud service admin module registration for the transport layer.

en	Collect support data for asynchronous plug-in modules.

en	Column ticket filters for Ticket Overviews type "Small".

en	Columns that can be filtered in the escalation view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the locked view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the queue view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the responsible view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the service view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the status view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the ticket search result view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the watch view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Comment for new history entries in the customer interface.

en	Comment2

en	Communication

en	Communication & Notifications

en	Communication Log GUI

en	Communication log limit per page for Communication Log Overview.

en	CommunicationLog Overview Limit

en	Company Status

en	Company Tickets.

en	Company name which will be included in outgoing emails as an X-Header.

en	Compat module for AgentZoom to AgentTicketZoom.

en	Complex

en	Compose
bg	Създаване

en	Configure Processes.

en	Configure and manage ACLs.

en	Configure any additional readonly mirror databases that you want to use.

en	Configure sending of support data to OTRS Group for improved support.

en	Configure which screen should be shown after a new ticket has been created.

en	Configure your own log text for PGP.

en	Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".

en	Controls how to display the ticket history entries as readable values.

en	Controls if CustomerID is automatically copied from the sender address for unknown customers.

en	Controls if CustomerID is read-only in the agent interface.

en	Controls if customers have the ability to sort their tickets.

en	Controls if more than one from entry can be set in the new phone ticket in the agent interface.

en	Controls if the admin is allowed to import a saved system configuration in SysConfig.

en	Controls if the admin is allowed to make changes to the database via AdminSelectBox.

en	Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.

en	Controls if the ticket and article seen flags are removed when a ticket is archived.

en	Converts HTML mails into text messages.

en	Create New process ticket.

en	Create Ticket

en	Create a new calendar appointment linked to this ticket

en	Create and manage Service Level Agreements (SLAs).

en	Create and manage agents.

en	Create and manage appointment notifications.

en	Create and manage attachments.

en	Create and manage calendars.

en	Create and manage customer users.

en	Create and manage customers.

en	Create and manage dynamic fields.

en	Create and manage groups.

en	Create and manage queues.

en	Create and manage responses that are automatically sent.

en	Create and manage roles.

en	Create and manage salutations.

en	Create and manage services.

en	Create and manage signatures.

en	Create and manage templates.

en	Create and manage ticket notifications.

en	Create and manage ticket priorities.

en	Create and manage ticket states.

en	Create and manage ticket types.

en	Create and manage web services.

en	Create new Ticket.

en	Create new appointment.

en	Create new email ticket and send this out (outbound).

en	Create new email ticket.

en	Create new phone ticket (inbound).

en	Create new phone ticket.

en	Create new process ticket.

en	Create tickets.

en	Created ticket [%s] in "%s" with priority "%s" and state "%s".

en	Croatian

en	Custom RSS Feed

en	Custom RSS feed.

en	Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).

en	Customer Administration

en	Customer Companies
bg	Клиентски компании

en	Customer IDs

en	Customer Information Center Search.

en	Customer Information Center search.

en	Customer Information Center.

en	Customer Ticket Print Module.

en	Customer User Administration

en	Customer User Information

en	Customer User Information Center Search.

en	Customer User Information Center search.

en	Customer User Information Center.

en	Customer Users ↔ Customers

en	Customer Users ↔ Groups

en	Customer Users ↔ Services

en	Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer preferences.

en	Customer ticket overview

en	Customer ticket search.

en	Customer ticket zoom

en	Customer user search

en	CustomerID search

en	CustomerName

en	CustomerUser

en	Customers ↔ Groups

en	Customizable stop words for fulltext index. These words will be removed from the search index.

en	Czech

en	Danish

en	Dashboard overview.

en	Data used to export the search result in CSV format.

en	Date / Time

en	Default (Slim)

en	Default ACL values for ticket actions.

en	Default ProcessManagement entity prefixes for entity IDs that are automatically generated.

en	Default agent name

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".

en	Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.

en	Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.

en	Default loop protection module.

en	Default queue ID used by the system in the agent interface.

en	Default skin for the agent interface (slim version).

en	Default skin for the agent interface.

en	Default skin for the customer interface.

en	Default ticket ID used by the system in the agent interface.

en	Default ticket ID used by the system in the customer interface.

en	Default value for NameX

en	Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js.

en	Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.

en	Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define the max depth of queues.

en	Define the queue comment 2.

en	Define the service comment 2.

en	Define the sla comment 2.

en	Define the start day of the week for the date picker for the indicated calendar.

en	Define the start day of the week for the date picker.

en	Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.

en	Define which columns are shown in the linked appointment widget (LinkObject::ViewMode = "complex"). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.

en	Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.

en	Defines a customer item, which generates a XING icon at the end of a customer info block.

en	Defines a customer item, which generates a google icon at the end of a customer info block.

en	Defines a customer item, which generates a google maps icon at the end of a customer info block.

en	Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter to collect CVE numbers from article texts in AgentTicketZoom. The results will be displayed in a meta box next to the article. Fill in URLPreview if you would like to see a preview when moving your mouse cursor above the link element. This could be the same URL as in URL, but also an alternate one. Please note that some websites deny being displayed within an iframe (e.g. Google) and thus won't work with the preview mode.

en	Defines a filter to process the text in the articles, in order to highlight predefined keywords.

en	Defines a permission context for customer to group assignment.

en	Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").

en	Defines a regular expression that filters all email addresses that should not be used in the application.

en	Defines a sleep time in microseconds between tickets while they are been processed by a job.

en	Defines a useful module to load specific user options or to display news.

en	Defines all the X-headers that should be scanned.

en	Defines all the languages that are available to the application. Specify only English names of languages here.

en	Defines all the languages that are available to the application. Specify only native names of languages here.

en	Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.

en	Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.

en	Defines all the parameters for this item in the customer preferences.

en	Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).

en	Defines all the parameters for this notification transport.

en	Defines all the possible stats output formats.

en	Defines an alternate URL, where the login link refers to.

en	Defines an alternate URL, where the logout link refers to.

en	Defines an alternate login URL for the customer panel..

en	Defines an alternate logout URL for the customer panel.

en	Defines an external link to the database of the customer (e.g. 'http://yourhost/customer.php?CID=[% Data.CustomerID %]' or '').

en	Defines an icon with link to the google map page of the current location in appointment edit screen.

en	Defines an overview module to show the address book view of a customer user list.

en	Defines available article actions for Chat articles.

en	Defines available article actions for Email articles.

en	Defines available article actions for Internal articles.

en	Defines available article actions for Phone articles.

en	Defines available article actions for invalid articles.

en	Defines available groups for the admin overview screen.

en	Defines chat communication channel.

en	Defines default headers for outgoing emails.

en	Defines email communication channel.

en	Defines from which ticket attributes the agent can select the result order.

en	Defines groups for preferences items.

en	Defines how many deployments the system should keep.

en	Defines how the From field from the emails (sent from answers and email tickets) should look like.

en	Defines if a pre-sorting by priority should be done in the queue view.

en	Defines if a pre-sorting by priority should be done in the service view.

en	Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email resend screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to 'Disable cloud services', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).

en	Defines if the first article should be displayed as expanded, that is visible for the related customer. If nothing defined, latest article will be expanded.

en	Defines if the message in the email outbound screen of the agent interface is visible for the customer by default.

en	Defines if the message in the email resend screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket compose screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket forward screen of the agent interface is visible for the customer by default.

en	Defines if the note in the close ticket screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket bulk screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket free text screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket note screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket owner screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket pending screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.

en	Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.

en	Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.

en	Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).

en	Defines if time accounting must be set to all tickets in bulk action.

en	Defines internal communication channel.

en	Defines out of office message template. Two string parameters (%s) available: end date and number of days left.

en	Defines phone communication channel.

en	Defines queues that's tickets are used for displaying as calendar events.

en	Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).

en	Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.

en	Defines the PostMaster header to be used on the filter for keeping the current state of the ticket.

en	Defines the URL CSS path.

en	Defines the URL base path of icons, CSS and Java Script.

en	Defines the URL image path of icons for navigation.

en	Defines the URL java script path.

en	Defines the URL rich text editor path.

en	Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.

en	Defines the agent preferences key where the shared secret key is stored.

en	Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.

en	Defines the body text for notification mails sent to agents, about new password.

en	Defines the body text for notification mails sent to agents, with token about new requested password.

en	Defines the body text for notification mails sent to customers, about new account.

en	Defines the body text for notification mails sent to customers, about new password.

en	Defines the body text for notification mails sent to customers, with token about new requested password.

en	Defines the body text for rejected emails.

en	Defines the calendar width in percent. Default is 95%.

en	Defines the column to store the keys for the preferences table.

en	Defines the config options for the autocompletion feature.

en	Defines the config parameters of this item, to be shown in the preferences view.

en	Defines the config parameters of this item, to be shown in the preferences view. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control). 'PasswordMaxLoginFailed' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.

en	Defines the connections for http/ftp, via a proxy.

en	Defines the customer preferences key where the shared secret key is stored.

en	Defines the date input format used in forms (option or input fields).

en	Defines the default CSS used in rich text editors.

en	Defines the default agent name in the ticket zoom view of the customer interface.

en	Defines the default auto response type of the article for this operation.

en	Defines the default body of a note in the ticket free text screen of the agent interface.

en	Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix 'CustomerCompany_' must be added.

en	Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.

en	Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).

en	Defines the default history type in the customer interface.

en	Defines the default maximum number of X-axis attributes for the time scale.

en	Defines the default maximum number of statistics per page on the overview screen.

en	Defines the default next state for a ticket after customer follow-up in the customer interface.

en	Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.

en	Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.

en	Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.

en	Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.

en	Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.

en	Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.

en	Defines the default next state of a ticket, in the ticket bulk screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.

en	Defines the default priority of new customer tickets in the customer interface.

en	Defines the default priority of new tickets.

en	Defines the default queue for new customer tickets in the customer interface.

en	Defines the default queue for new tickets in the agent interface.

en	Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).

en	Defines the default selection at the drop down menu for permissions (Form: Common Specification).

en	Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).

en	Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default sender type for tickets in the ticket zoom screen of the customer interface.

en	Defines the default shown ticket search attribute for ticket search screen (AllTickets/ArchivedTickets/NotArchivedTickets).

en	Defines the default shown ticket search attribute for ticket search screen.

en	Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case 'X', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: 'a text', Dropdown: '1', Date/Time: 'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;' and or 'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7';.

en	Defines the default sort criteria for all queues displayed in the queue view.

en	Defines the default sort criteria for all services displayed in the service view.

en	Defines the default sort order for all queues in the queue view, after priority sort.

en	Defines the default sort order for all services in the service view, after priority sort.

en	Defines the default state of new customer tickets in the customer interface.

en	Defines the default state of new tickets.

en	Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.

en	Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.

en	Defines the default subject of a note in the ticket free text screen of the agent interface.

en	Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.

en	Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.

en	Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the status view of the agent interface.

en	Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.

en	Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.

en	Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.

en	Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.

en	Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.