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English Chinese (Traditional)
Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). 若要為不同的服務人員分配不同的訪問權限，應創建新的組。(例如，採購部、支持部、銷售部、...)
It's useful for ASP solutions. 這對於ASP解決方案它很有用。
0 = no escalation 0 = 不升級
Bounce to 退回到
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System Settings 數據庫設置
Create and manage ticket types. 創建和管理工單類型.