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English Chinese (Traditional)
Only business hours are counted. 只計算上班時間
0 = no escalation 0 = 不升級
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket. 如果用戶在工單關閉後發送跟進信件,您是允許、拒絕、還是創建新工單?
Will be the sender address of this queue for email answers. 回復郵件的發送地址
The salutation for email answers. 回復郵件中的抬頭
The signature for email answers. 回復郵件中的簽名
You can download and use OTRS without being registered. 不進行註冊,您仍然可以下載和使用OTRS
You can deregister at any time. 您可以隨時取消系統註冊
This data will be frequently transferred to OTRS Group when you register this system. 註冊本系統後,這個數據會經常傳送給OTRS Group
There are no roles defined. Please use the 'Add' button to create a new role. 有沒有角色定義. 請使用 '添加' 按鈕來創建一個新的角色
If nothing is selected, then there are no permissions in this group (tickets will not be available for the role). 如果沒有選擇,就不會具有任何權限 (任何工單都看不見)
Permissions to move tickets into this group/queue. 對於組/隊列中的工單具有 '轉移隊列' 的權限
Permissions to create tickets in this group/queue. 對於組/隊列具有 '創建工單' 的權限
Permissions to add notes to tickets in this group/queue. 對於組/隊列具有 '添加備註' 的權限
Permissions to change the owner of tickets in this group/queue. 對於組/隊列具有 '所有者' 的權限
Permissions to change the ticket priority in this group/queue. 對於組/隊列中的工單具有 '更改優先級' 的權限
e. g. 例如
Secure mode will (normally) be set after the initial installation is completed. 在初始安裝結束後,安全模式通常將被設置
Don't forget to add new templates to queues. 别忘了將新模板指派給隊列
Please update now. 請現在更新