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The daemon registration for the scheduler cron task manager.
The daemon registration for the scheduler future task manager.
The daemon registration for the scheduler generic agent task manager.
The daemon registration for the scheduler task worker.
The daemon registration for the system configuration deployment sync manager.
The divider between TicketHook and ticket number. E.g ': '.
The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.
The format of the subject. 'Left' means '[TicketHook#:12345] Some Subject', 'Right' means 'Some Subject [TicketHook#:12345]', 'None' means 'Some Subject' and no ticket number. In the latter case you should verify that the setting PostMaster::CheckFollowUpModule###0200-References is activated to recognize followups based on email headers.
The headline shown in the customer interface.
The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.
The logo shown in the header of the agent interface for the skin "High Contrast". See "AgentLogo" for further description.
The logo shown in the header of the agent interface for the skin "default". See "AgentLogo" for further description.
The logo shown in the header of the agent interface for the skin "ivory". See "AgentLogo" for further description.
The logo shown in the header of the agent interface for the skin "ivory-slim". See "AgentLogo" for further description.
The logo shown in the header of the agent interface for the skin "slim". See "AgentLogo" for further description.
The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.
The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.
The logo shown on top of the login box of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.
The maximal number of articles expanded on a single page in AgentTicketZoom.
The maximal number of articles shown on a single page in AgentTicketZoom.