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English Chinese (Traditional)
Ticket escalation time reached between 工單升級時間(絕對)
Escalation - first response time 升級 - 第一響應時間
Ticket first response time reached 工單升級 - 第一響應時間(相對)
Ticket first response time reached between 工單升級 - 第一響應時間(絕對)
Escalation - update time 升級 - 更新時間
Ticket update time reached 工單升級 - 更新時間(相對)
Ticket update time reached between 工單升級 - 更新時間(絕對)
Escalation - solution time 升級 - 解決時間
Ticket solution time reached 工單升級 - 解決時間(相對)
Ticket solution time reached between 工單升級 - 解決時間(絕對)
Archive search option 歸檔查詢選項
Set new service 設置新服務
Set new Service Level Agreement 指定服務水平協議
Set new priority 指定優先級
Set new queue 指定隊列
Set new state 指定狀態
Pending date 掛起時間
Set new agent 指定服務人員
new owner 指定所有者
new responsible 指定負責人