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Event Triggers 事件触发器
List of all configured events 配置的事件列表
Delete this event 删除这个事件
Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job. 作为定期自动执行的补充或替代,您可以定义工单事件来触发这个任务的执行。
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket. 如果工单事件被触发,工单过滤器将对工单进行检查看其条件是否匹配。任务只对匹配的工单发生作用。
Do you really want to delete this event trigger? 您真的想要删除这个事件触发器吗?
Add Event Trigger 添加事件触发器
To add a new event select the event object and event name 要添加新事件,请选择事件对象和事件名称
Select Tickets 选择工单
(e. g. 10*5155 or 105658*) (例如: 10*5144 或者 105658*)
(e. g. 234321) (例如: 234321)
Customer user ID 客户用户ID
(e. g. U5150) (例如: U5150)
Fulltext-search in article (e. g. "Mar*in" or "Baue*"). 在信件中全文检索(例如:"Mar*in" or "Baue*")。
To 收件人
Cc 抄送
Service 服务
Service Level Agreement 服务级别协议
Queue 队列
State 状态