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Admin Message
Generic Agent Job Management
Edit Job
Add Job
Run Job
Filter for Jobs
Filter for jobs
Automatic Execution (Multiple Tickets)
Automatic execution values are in the system timezone.
Event Based Execution (Single Ticket)
To add a new event select the event object and event name
Customer user ID
Add dynamic field
Last close times Час останньої зміни
No last close time settings. Без обліку часу закриття
Ticket last close Заявка закрита
Ticket last close between Заявка закрита між
New customer user ID
Visible for customer
Web Service Management