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English Thai
Ticket Average
Ticket Min Time
Ticket Max Time
Number of Tickets
Article Average
Article Min Time
Article Max Time
Number of Articles
unlimited
Last Changed
Solution Average
Solution Min Time
Solution Max Time
Solution Average (affected by escalation configuration)
Solution Min Time (affected by escalation configuration)
Solution Max Time (affected by escalation configuration)
Solution Working Time Average (affected by escalation configuration)
Solution Min Working Time (affected by escalation configuration)
Solution Max Working Time (affected by escalation configuration)
First Response Average (affected by escalation configuration)