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English Swahili
All new state types (default: viewable).
All open state types (default: viewable).
All closed state types (default: not viewable).
All 'pending reminder' state types (default: viewable).
All 'pending auto *' state types (default: viewable).
All 'removed' state types (default: not viewable).
State type for merged tickets (default: not viewable).
New ticket created by customer.
Ticket is closed successful.
Ticket is closed unsuccessful.
Open tickets.
Customer removed ticket.
Ticket is pending for agent reminder.
Ticket is pending for automatic close.
State for merged tickets.
system standard salutation (en)
Standard Salutation.
system standard signature (en)
Standard Signature.
Standard Address.