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English Swahili
State Updated
Outgoing Answer
Service Updated
Link Added
Incoming Customer Email
Incoming Web Request
Priority Updated
Ticket Unlocked
Outgoing Email
Title Updated
Ticket Merged
Outgoing Phone Call
Forwarded Message
Removed User Subscription
Time Accounted
Incoming Phone Call
System Request.
Incoming Follow-Up
Automatic Reply Sent
Automatic Reject Sent