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English Swahili
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated. Kama kuna makala imeongezwa, kama ufuatiliaji kwa barua pepe au kituo cha mteja, muda wa kuenea wa kusasishwa umewekwa upya. Kama hakuna anuani ya mteja, au barua pepe ya nje au simu, iliyoongezwa kwenye tiketi kabla ya muda uliofafanuliwa hapa haujaisha, tiketi itaenezwa
Ticket lock after a follow up Tiketi imefungwa baada ya ufuatiliaji.
The salutation for email answers. Salamu kwa majibu ya barua pepe
The signature for email answers. Saini kwa majibu ya barua pepe
Manage Template-Queue Relations Simamia mahusiano ya kielezo cha foleni.
This system is registered with OTRS Group. Huu mfumo umesajiliwa na kikundi cha OTRS
Last communication with registration server Mawasiliano ya mwisho na seva ya usajili.
Your OTRS-ID is the email address you used to sign up on the OTRS.com webpage. Kitambulisho chako cha OTRS ni barua pepe uliyotumia kujiunga katika ukurasa wa tovuti wa OTRS.com
You can deregister at any time. Unaweza kujitoa muda wowote
Why do I have to provide a description for my system? Kwanini nitoe maelezo kwa ajili ya mfumo wangu.
Typically this would be around once every three days. Hii itakuwa kila mara moja kila siku tatu
If you deregister your system, you will lose these benefits: Kama utatoa usajili katika mfumo wako, utapoteza manufaa haya.
You can modify registration settings here. Unaweza kurekebisha mipangilio ya usajili hapa
Select the role:group permissions. Chagua jukumu: Ruhusa za kikundi
If nothing is selected, then there are no permissions in this group (tickets will not be available for the role). Kama hakuna kilichochaguliwa, kutakuwa hakuna ruhusa katika kikundi hiki (tiketi hazitapatikana kwa ajili ya jukumu).
To show certificate details click on a certificate icon. Kuonyesha undani wa vyeti bofya kwenye ikoni ya cheti
Here you can add relations to your private certificate, these will be embedded to the S/MIME signature every time you use this certificate to sign an email. Hapa unaweza kuongeza mahusiano katika cheti chako binafsi, hizi zitajificha kwenye saini ya S/MIME muda wote unaotumia hiki cheti kusaini barua pepe.
e. g. Mfano
Run Query Endesha ulizo.
Currently this data is only shown in this system. Kwasasa hii data inaonyeshwa katika mfumo huu