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English Swahili
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket. Bainisha kama ufuatiliaji kwa tiketi zilizofungwa utafungua tiketi, kataliwa au itasababisha tiketi mpya.
Ticket lock after a follow up Tiketi imefungwa baada ya ufuatiliaji.
If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner. Kama tiketi imefungwa na mteja ametuma ufuatiliaji tiketi itafunguliwa kwa mmiliki wa zamani.
System address Anuani ya mfumo
Will be the sender address of this queue for email answers. Itakuwa anuani ya mtumaji wa foleni kwa majibu ya barua pepe.
Default sign key Funguo ya alama chaguo msingi
Salutation Salamu
The salutation for email answers. Salamu kwa majibu ya barua pepe
Signature Saini
The signature for email answers. Saini kwa majibu ya barua pepe
Manage Queue-Auto Response Relations Simamia mahusiano ya majibu ya otomatiki ya foleni
Change Auto Response Relations for Queue Badili mahusiano ya majibu ya otomatiki kwa ajili ya foleni
Auto Responses Majibu ya otomatiki
Manage Template-Queue Relations Simamia mahusiano ya kielezo cha foleni.
Filter for Templates Kichujio cha kielezo
Templates Kielezo
System Registration Management Usimamizi usajili wa mfumo
Deregister System Kufuta usajili wa mfumo
Edit details Hariri maelezo
Show transmitted data Onyesha data zilizotumwa