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English Swahili
Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links. Inafanya usimamizi wa kipindi utumie vidakuzi vya html. Kama vidakuzi vya html havijawezeshwa au kivinjari cha mteja haijawezesha vidakuzi vya html, mfumo utafanya kazi kama kawaida na itaambatisha kitambulisho cha kipindi kwenye viunganishi.
Process Management Transition GUI GUI ya mpito cha usimamizi ya mchakato
Replaces the original sender with current customer's email address on compose answer in the ticket compose screen of the agent interface. Inabadilisha anwani ya barua pepe ya mtumaji wa mwanzo naya mteja wa katika kutunga jibu katika skrini ya kutunga tiketi ya kiolesura cha wakala.
Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface. Inahitaji ruhusa kutumia skrini ya tiketi inayongoja ya tiketi iliyokuzwa katika kiolesura cha wakala.
Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system. Inachagua moduli kushughulikia upakiaji kwa kupitia kiolesura cha wavuti. "DB" inahifadhi upakuaji wote katika hifadhi data, "FS" inatumia mfumo wa faili.
Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface. Weka kiini cha matini makala chaguo-msingi kwa vidokezo vilivyoongezwa katika skrini ya tiketi inayosubiri ya tiketi iliyokuzwa katika kiolesura cha wakala.
Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface. Weka kiini cha matini makala chaguo-msingi kwa vidokezo vilivyoongezwa katika skrini ya tiketi inayowajibika ya tiketi iliyokuzwa katika kiolesura cha wakala.
Sets the default body text for notes added in the ticket responsible screen of the agent interface. Weka kiini cha matini makala chaguo-msingi kwa vidokezo vilivyoongezwa katika skrini ya tiketi inayowajibika ya kiolesura cha wakala.
Sets the default error message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active. Weka ujumbe wa yaliyokosewa chaguo-msingi kwa skrini ya kuingia kwenye kiolesura cha wakala na mteja, inaonyeshwa wakati wa kipindi amilifu cha matengenezo ya mfumo yanaendelea.
Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface. Weka somo chaguo-msingi kwa vidokezo vilivyoongezwa katika skrini ya mmiliki wa tiketi ya tiketi iliyokuzwa ya kiolesura cha wakala.
Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface. Weka somo chaguo-msingi kwa vidokezo vilivyoongezwa katika skrini ya kipaumbele cha tiketi ya tiketi iliyokuzwa katika kiolesura cha wakala.
Sets the default subject for notes added in the ticket responsible screen of the agent interface. Weka somo chaguo-msingi kwa vidokezo vilivyoongezwa katika skrini ya inahusika ya tiketi ya kiolesura cha wakala.
Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system. Inaweka kiambishi awali kwenye kabrasha la hati katika seva, kama ilivyosanidi katika seva ya tovuti. Mpangilio huu unatumika kama thamani inayobadilika, OTRS_CONFIG_ScriptAlias ambayo ipo katika miundo yote ya kutuma ujumbe inayotumika programu-tumizi, kujenga viungo kufikia kwenye tiketi katika mfumo.
Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface. Inamuweka wakala mhusika wa tiketi katika skrini ya tiketi inayosubiri ya tketi iliyokuzwa katika kiolesura cha wakala.
Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface. Inamuweka wakala mhusika wa tiketi katika skrini ya kipaumbele cha tiketi ya tketi iliyokuzwa katika kiolesura cha wakala.
Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface. Inamuweka wakala mhusika wa tiketi katika skrini ya tiketi inayohusika ya kiolesura cha wakala.
Sets the ticket owner in the close ticket screen of the agent interface. Inamuweka mmiliki wa tiketi katika skrini ya kufunga ya tiketi ya kiolesura cha wakala.
Sets the ticket owner in the ticket bulk screen of the agent interface. Inamuweka mmiliki wa tiketi katika skrini ya wingi ya tiketi ya kiolesura cha wakala.
Sets the ticket owner in the ticket free text screen of the agent interface. Inamuweka mmiliki wa tiketi katika skrini matini huru ya tiketi ya kiolesura cha wakala.
Sets the ticket owner in the ticket note screen of the agent interface. Inamuweka mmiliki wa tiketi katika skrini ya kidokezo cha tiketi ya kiolesura cha wakala.