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English Swahili
Defines an alternate logout URL for the customer panel. Inafafanua URL ya kutoka mbadala kwa paneli ya mteja.
Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner). Inafafanua kama kufuli la tiketi inahitajika katika mandhari ya kufunga tiketi ya kiolesura cha wakala (kama tiketi haijafungwa bado, tiketi itafungwa na wakala wa sasa ataweka otomatiki kuwa mmiliki wake).
Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner). Inafafanua kama kufuli la tiketi inahitajika katika mandhari ya tiketi inayodunda ya kiolesura cha wakala (kama tiketi haijafungwa bado, tiketi itafungwa na wakala wa sasa ataweka otomatiki kuwa mmiliki wake).
Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner). Inafafanua kama kufuli la tiketi inahitajika katika mandhari ya mmiliki wa tiketi ya tiketi iliyokuzwa katika kiolesura cha wakala (kama tiketi haijafungwa bado, tiketi itafungwa na wakala wa sasa ataweka otomatiki kuwa mmiliki wake).
Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner). Inafafanua kama kufuli la tiketi inahitajika katika mandhari ya kipaumbele ya tiketi ya tiketi iliyokuzwa kiolesura cha wakala (kama tiketi haijafungwa bado, tiketi itafungwa na wakala wa sasa ataweka otomatiki kuwa mmiliki wake).
Defines the default maximum number of X-axis attributes for the time scale. Inafafanua upeo wa juu wa namba chaguo msingi ya sifa za jira X kwa ajili ya mzani wa muda.
Defines the default selection at the drop down menu for permissions (Form: Common Specification). Inafafanu chaguo chaguo msingi katika menyu kunjuzi kwa ajili ya ruhusa (Kutoka: ubainishi wa kawaida).
Defines the default sender type for tickets in the ticket zoom screen of the customer interface. Inafafanu aina ya mtumaji chaguo msingi kwa ajili ya tiketi katika skrini iliyokuzwa ya tiketi ya kiolesura cha wakala.
Defines the default subject of a note in the ticket free text screen of the agent interface. Inafafanua somo chaguo-msingi ya kidokezo katika skrini ya matini huru ya tiketi ya kiolesura cha wakala.
Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top. Inafafanua mpangilio wa tiketi chaguo-msingi katika mandhari ya kuangalia ya kiolesura cha wakala. Juu: Kongwe juu. Chini: Za sasa juu.
Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From). Inafafanua umbizo la majibu katika skrini ya kutunga ya tiketi ya kiolesura ya wakala ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).
Defines the history comment for this operation, which gets used for ticket history in the agent interface. Inafafanua maoni ya historia kwa uendeshaji huu, ambayo inatumika kwa ajili ya historia ya tiketi katika kiolesura cha wakala.
Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface. Inafafanua aina ya historia kwa kitendo cha skrini ya mmiliki wa tiketi, ambayo inatumika kwa ajili ya historia ya tiketi katika kiolesura cha wakala.
Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface. Inafafanua aina ya historia kwa kitendo cha skrini iliyofungwa ndani ya simu ya tiketi, ambayo inatumika kwa ajili ya historia ya tiketi katika kiolesura cha wakala.
Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface. Inafafanua aina ya historia kwa kitendo cha skrini iliyofungwa nje ya simu ya tiketi, ambayo inatumika kwa ajili ya historia ya tiketi katika kiolesura cha wakala.
Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active. Inafafanua moduli ya kuonyesha taarifa katika kiolesura cha wakala, kama wakala aliingiia nje-ya-ofisi ikiwa amilifu.
Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface. Fafanua hali zinafouta zinazowezekana baada ya kutunga/kujibu tiketi katika skrini ta kutunga tiketi ya kiolesura cha wakala.
Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface. Fafanua hali zinafouata za tiketi baada ya kuongeza kidokezo, katika skrini ya tiketi iliyofungwa ya kiolesura cha wakala.
Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface. Inafafanua hali ijayo ya tiketi baada ya kuongeza kidokezo, katika skrini ya tiketi ilinayosubiri ya tiketi iliyokuzwa katika kiolesura cha wakala.
Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface. Inafafanua hali ijayo ya tiketi baada ya kuongeza kidokezo, katika skrini ya tiketi inayohusika ya kiolesura cha wakala.