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Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). It will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild".
High Contrast
High contrast skin for visually impaired users.
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If "DB" was selected for Customer::AuthModule, the encryption type of passwords must be specified.
If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\\user to user).
If "bcrypt" was selected for CryptType, use cost specified here for bcrypt hashing. Currently max. supported cost value is 31.
If enabled the daemon will redirect the standard error stream to a log file.
If enabled the daemon will redirect the standard output stream to a log file.
If enabled the daemon will use this directory to create its PID files. Note: Please stop the daemon before any change and use this setting only if <$OTRSHome>/var/run/ can not be used.
If enabled, OTRS will deliver all CSS files in minified form.
If enabled, the OTRS version tag will be removed from the Webinterface, the HTTP headers and the X-Headers of outgoing mails. NOTE: If you change this option, please make sure to delete the cache.
If enabled, the cache data be held in memory.
If enabled, the cache data will be stored in cache backend.
If enabled, the customer can search for tickets in all services (regardless what services are assigned to the customer).