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Filter for Jobs
Filter for jobs
Automatic Execution (Multiple Tickets)
Automatic execution values are in the system timezone.
Event Based Execution (Single Ticket)
Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
To add a new event select the event object and event name
Customer user ID
Dynamic fields
Add dynamic field
Last close times Senast ändrade-tider
No last close time settings. Inga Stängt-tider
Ticket last close Ärende stängt
Ticket last close between Ärende stängt mellan
Archive search option
New customer user ID
Visible for customer
Execute Ticket Commands
Execute Custom Module