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Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.
The Queue field can only be used by customers when creating a new ticket.
Activity dialog Name
The selected permission does not exist.
Required Lock
The selected required lock does not exist.
Submit Advice Text
Submit Button Text
You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.
Filter available fields
Communication Channel
Is visible for customer
Display
Edit this transition
Transition Actions
You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.
Filter available Transition Actions
Available Transition Actions
Create New Transition Action
Assigned Transition Actions