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To get the appointment attribute
To get the calendar attribute
Attributes of the recipient user for the notification
This field must have less then 200 characters.
Article visible for customer
An article will be created if the notification is sent to the customer or an additional email address.
Use this template to generate the complete email (only for HTML emails).
Enable email security
Email security level
If signing key/certificate is missing
If encryption key/certificate is missing
Filter for attachments
Filter for Auto Responses
Filter for auto responses
To get the name of the ticket's customer user (if given).
Options of ticket dynamic fields internal key values
Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields
Here you can configure available cloud services that communicate securely with %s.
Communication Log
Time Range