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removed odstranjeni
merged spajanje
closed successful rešeno uspešno
closed unsuccessful rešeno neuspešno
pending auto close+ čakanje na avtomatsko zapiranje+
pending auto close- čakanje na avtomatsko zapiranje-
possible mogoče
reject zavrni
1 very low 1 zelo nizko
2 low 2 nizko
3 normal 3 normalno
4 high 4 visoko
5 very high 5 zelo visoko
unlock prosto
lock prevzeto
agent operater
system sistem
customer stranka
Ticket lock timeout notification Obvestilo o poteku zaključka zahtevka
WARNING: When you change the name of the group 'admin', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement. OPOZORILO: Če spremenite ime skupine 'admin' preden ustrezne spremembe urediš v sistemskih nastavitvah, izgubili boste dostop do administrativnega prostora! Če se to zgodi, spremenite ime skupine v "admin" s pomočjo SQL stavka.