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System Configuration
Do you really want to delete this mail account?
Administration Overview
Filter for Items
Favorites
You can add favorites by moving your cursor over items on the right side and clicking the star icon.
Links
View the admin manual on Github
No Matches
Sorry, your search didn't match any items.
Set as favorite
Customer User ID
Article sender type
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
Customer visibility
Communication channel
Notify user just once per day about a single ticket using a selected transport.
This field is required and must have less than 4000 characters.
To get the first 5 lines of the body (of the latest agent article).
Attributes of the current customer user data