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Process Information
Dialog
This is the default public interface of OTRS! There was no action parameter given.
You could install a custom public module (via the package manager), for example the FAQ module, which has a public interface.
Permissions
You can select one or more groups to define access for different agents.
Result formats
The selected time periods in the statistic are time zone neutral.
Create summation row
Generate an additional row containing sums for all data rows.
Create summation column
Generate an additional column containing sums for all data columns.
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