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Determines which options will be valid of the recipient (phone ticket) and the sender (email ticket) in the agent interface.
Determines which queues will be valid for ticket's recepients in the customer interface.
Disable HTTP header "Content-Security-Policy" to allow loading of external script contents. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!
Disable HTTP header "X-Frame-Options: SAMEORIGIN" to allow OTRS to be included as an IFrame in other websites. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!
Disable autocomplete in the login screen.
Disable cloud services
Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be enabled).
Disables the redirection to the last screen overview / dashboard after a ticket is closed.
Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.
Display a warning and prevent search when using stop words within fulltext search.
Display communication log entries.
Display settings to override defaults for Process Tickets.
Displays the accounted time for an article in the ticket zoom view.
Displays the number of all tickets with the same CustomerID as current ticket in the ticket zoom view.
Dropdown
Dutch
Dutch stop words for fulltext index. These words will be removed from the search index.
Dynamic Fields Checkbox Backend GUI
Dynamic Fields Date Time Backend GUI
Dynamic Fields Drop-down Backend GUI