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Allows to save current work as draft in the ticket phone inbound screen of the agent interface.
Allows to save current work as draft in the ticket phone outbound screen of the agent interface.
Allows to save current work as draft in the ticket priority screen of the agent interface.
Allows to save current work as draft in the ticket responsible screen of the agent interface.
Allows to set a new ticket state in the move ticket screen of the agent interface.
Always show RichText if available
Appointment Calendar overview page.
Appointment Notifications
Appointment calendar event module that prepares notification entries for appointments.
Appointment calendar event module that updates the ticket with data from ticket appointment.
Appointment edit screen.
Appointment list
Appointment list.
Appointment notifications
Appointments
Arabic (Saudi Arabia)
ArticleTree
Automated line break in text messages after x number of chars.
Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.
Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.