The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.
English Russian
Defines the body text for notification mails sent to agents, about new password.
Defines the body text for notification mails sent to agents, with token about new requested password.
Defines the body text for notification mails sent to customers, about new password.
Defines the body text for notification mails sent to customers, with token about new requested password.
Defines the config parameters of this item, to be shown in the preferences view. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control). 'PasswordMaxLoginFailed' allows to set an agent to invalid-temporarily if max failed logins reached. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Defines the default agent name in the ticket zoom view of the customer interface.
Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.
Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.
Defines the module to display a notification in the agent interface, if the installation of not verified packages is activated (only shown to admins).
Defines the module to display a notification in the customer interface, if the customer is logged in while having system maintenance active.
Defines the module to send emails. "DoNotSendEmail" doesn't send emails at all. Any of the "SMTP" mechanisms use a specified (external) mailserver. "Sendmail" directly uses the sendmail binary of your operating system. "Test" doesn't send emails, but writes them to $OTRS_HOME/var/tmp/CacheFileStorable/EmailTest/ for testing purposes.
Defines the next state of a ticket, in the ticket bulk screen of the agent interface.
Defines the number of hours a communication will be stored, whichever its status.
Defines the number of hours a successful communication will be stored.
Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).
Defines the recipient target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "System address" displays all system addresses) in the agent interface.
Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" shows only the queues which are assigned to system addresses) in the customer interface.
Defines the search parameters for the AgentCustomerUserAddressBook screen. With the setting 'CustomerTicketTextField' the values for the recipient field can be specified.
Defines the shown columns and the position in the AgentCustomerUserAddressBook result screen.