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Resend Ticket Email.
Resent email to "%s".
Restores a ticket from the archive (only if the event is a state change to any open available state).
Roles ↔ Groups
Romanian
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.
Select your preferred theme for OTRS.
Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535).
Sends customer notifications just to the mapped customer.
Sends the notifications which are configured in the admin interface under "Ticket Notifications".
Sent "%s" notification to "%s" via "%s".
Sent auto follow-up to "%s".
Sent auto reject to "%s".
Sent auto reply to "%s".
Sent email to "%s".
Sent email to customer.
Sent notification to "%s".
Set the minimum log level. If you select 'error', just errors are logged. With 'debug' you get all logging messages. The order of log levels is: 'debug', 'info', 'notice' and 'error'.
Sets if queue must be selected by the agent.