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GenericInterface ErrorHandling GUI
GenericInterface Invoker Event GUI
GenericInterface Web Service History GUI
GenericInterface Web Service Mapping GUI
GenericInterface module registration for an error handling module.
GenericInterface module registration for the mapping layer.
GenericInterface module registration for the operation layer.
GenericInterface module registration for the transport layer.
Gives end users the possibility to override the separator character for CSV files, defined in the translation files. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). It will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild".
If "bcrypt" was selected for CryptType, use cost specified here for bcrypt hashing. Currently max. supported cost value is 31.
If enabled the daemon will use this directory to create its PID files. Note: Please stop the daemon before any change and use this setting only if <$OTRSHome>/var/run/ can not be used.
If no SendmailNotificationEnvelopeFrom is specified, this setting makes it possible to use the email's from address instead of an empty envelope sender (required in certain mail server configurations).
If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty (unless SendmailNotificationEnvelopeFrom::FallbackToEmailFrom is set).
If set, this address is used as envelope sender in outgoing messages (not notifications - see below). If no address is specified, the envelope sender is equal to queue e-mail address.
If this option is enabled, tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is not enabled, no autoresponses will be sent.
If this setting is enabled, it is possible to install packages which are not verified by OTRS Group. These packages could threaten your whole system!
If this setting is enabled, local modifications will not be highlighted as errors in the package manager and support data collector.
Ignore system sender article types (e. g. auto responses or email notifications) to be flagged as 'Unread Article' in AgentTicketZoom or expanded automatically in Large view screens.
Indicates if a bounce e-mail should always be treated as normal follow-up.