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Type Management
Add Type
Edit Type
Filter for Types
Filter for types
A type with this name already exists!
This type is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!
This type is used in the following config settings:
Edit Agent
Edit personal preferences for this agent
Agents will be needed to handle tickets.
Don't forget to add a new agent to groups and/or roles!
Please enter a search term to look for agents.
Last login
Title or salutation
Effective Permissions for Agent
This agent has no group permissions.
Table above shows effective group permissions for the agent. The matrix takes into account all inherited permissions (e.g. via roles).