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English Portuguese (Brazil)
Wrong database collation (%s is %s, but it needs to be utf8).
<p>The installation of packages which are not verified by the OTRS Group is not possible by default. You can activate the installation of not verified packages via the "AllowNotVerifiedPackages" system configuration setting.</p>
First Response Working Time Average (affected by escalation configuration)
First Response Min Working Time (affected by escalation configuration)
First Response Max Working Time (affected by escalation configuration)
This character set is not yet supported, please see https://bugs.otrs.org/show_bug.cgi?id=12361. Please convert your database to the character set 'utf8'.
Tables with invalid default values were found. In order to fix it automatically, please run: bin/otrs.Console.pl Maint::Database::Check --repair
The following sequences with possible wrong names have been found. Please rename them manually.
Perl Modules Audit
CPAN::Audit reported that one or more installed Perl modules have known vulnerabilities. Please note that there might be false positives for distributions patching Perl modules without changing their version number.
CPAN::Audit did not report any known vulnerabilities in the installed Perl modules.
Legacy configuration backup files found in Kernel/Config/Backups folder, but they might still be required by some packages.
Legacy configuration backup files are no longer needed for the installed packages, please remove them from Kernel/Config/Backups folder.
The indexing process forces the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.
Apache2::DBI Usage
Apache2::DBI should be used to get a better performance with pre-established database connections.
Added via Customer Panel (%s)
Follow-ups for closed tickets are not possible. No new ticket will be created.
Follow-ups for closed tickets are not possible. A new ticket will be created.
Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").