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Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top. Define a ordem de ticket padrão na visão de observação na interface de agente. Para cima: mais antigo no topo. Para baixo: mais recente no topo.
Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.
Defines the default ticket priority in the close ticket screen of the agent interface. Define a prioridade padrão de ticket na tela de fechamento de ticket na interface de agente.
Defines the default ticket priority in the ticket bulk screen of the agent interface.
Defines the default ticket priority in the ticket free text screen of the agent interface. Define a prioridade padrão de ticket na tela de campos livres de ticket na interface de agente.
Defines the default ticket priority in the ticket note screen of the agent interface. Define a prioridade padrão de ticket na tela de nota de ticket na interface de agente.
Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.
Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.
Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.
Defines the default ticket priority in the ticket responsible screen of the agent interface. Define a prioridade padrão de ticket na tela de responsável por ticket na interface de agente.
Defines the default ticket type for new customer tickets in the customer interface. Define o tipo de ticket padrão para novos tickets de cliente na interface de cliente.
Defines the default ticket type. Define o tipo de ticket padrão.
Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface. Define o Módulo Frontend padrão utilizado se nenhum parâmetro Action tiver sido dado pela url na interface de agente.
Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.
Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.
Defines the default viewable sender types of a ticket (default: customer). Define o tipo de remetente visível padrão de um ticker (padrão: cliente).
Defines the default visibility of the article to customer for this operation. Define a visibilidade padrão do artigo para cliente para esta operação.
Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.
Defines the dynamic fields that are used for displaying on calendar events. Define os campos dinâmicos que são utilizados para mostrar em eventos de calendário.
Defines the event object types that will be handled via AdminAppointmentNotificationEvent. Define os tipos de eventos de objetos que serão tratadas através de AdminAppointmentNotificationEvent.