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English Portuguese (Brazil)
Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.
Picture-Upload
Process Ticket.
Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).
Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the 'NumberRegExp' expression will be used as the ticket number value.
Removes old generic interface debug log entries created before the specified amount of days.
Reprocess mails from spool directory that could not be imported in the first place.
Required permissions to use the ticket bounce screen in the agent interface.
Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.
Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.
Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.
Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.
Romanian
Search backend default router.
Search backend router.
Sent auto follow-up to "%s".
Sent auto reject to "%s".
Sent auto reply to "%s".
Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.
Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.