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English Portuguese (Brazil)
Dynamic fields shown in the ticket zoom screen of the customer interface.
Enable keep-alive connection header for SOAP responses.
Enables customers to create their own accounts.
Enables fetch S/MIME from CustomerUser backend support.
Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.
Enables ticket bulk action feature only for the listed groups.
English stop words for fulltext index. These words will be removed from the search index.
Enter your shared secret to enable two factor authentication. WARNING: Make sure that you add the shared secret to your generator application and the application works well. Otherwise you will be not able to login anymore without the two factor token.
Executes follow-up checks on In-Reply-To or References headers for mails that don't have a ticket number in the subject.
Executes follow-up checks on OTRS Header 'X-OTRS-Bounce'.
Executes follow-up checks on attachment contents for mails that don't have a ticket number in the subject.
Executes follow-up checks on email body for mails that don't have a ticket number in the subject.
Executes follow-up checks on the raw source email for mails that don't have a ticket number in the subject.
Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
Force the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.
French stop words for fulltext index. These words will be removed from the search index.
Frontend module registration (disable ticket processes screen if no process available) for Customer.
Fulltext index regex filters to remove parts of the text.
General ticket data shown in the ticket overviews (fall-back). Note that TicketNumber can not be disabled, because it is necessary.
German stop words for fulltext index. These words will be removed from the search index.