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English Portuguese (Brazil)
Defines the user identifier for the customer panel.
Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).
Defines the valid state types for a ticket. If a ticket is in a state which have any state type from this setting, this ticket will be considered as open, otherwise as closed.
Defines the width for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).
Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).
Defines whether to index archived tickets for fulltext searches.
Determines the next possible ticket states, for process tickets in the customer interface.
Determines the next screen after the follow-up screen of a zoomed ticket in the customer interface.
Determines the strings that will be shown as recipient (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "<Queue>" shows the names of the queues, and for SystemAddress, "<Realname> <<Email>>" shows the name and email of the recipient.
Determines which queues will be valid for ticket's recepients in the customer interface.
Disable autocomplete in the login screen.
Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.
Display a warning and prevent search when using stop words within fulltext search.
Dutch stop words for fulltext index. These words will be removed from the search index.
Dynamic fields options shown in the ticket message screen of the customer interface. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.
Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface.
Dynamic fields shown in the ticket overview screen of the customer interface.
Dynamic fields shown in the ticket print screen of the customer interface.
Dynamic fields shown in the ticket search overview results screen of the customer interface.
Dynamic fields shown in the ticket search screen of the customer interface.