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Execution Schedule
Automatic execution values are in the system timezone.
Event Based Execution (Single Ticket)
Event Triggers
List of all configured events
Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
Do you really want to delete this event trigger?
Add Event Trigger
To add a new event select the event object and event name
Add dynamic field
No last changed time settings.
Ticket last changed between
No change time settings.
Ticket changed
Ticket changed between
Last close times Última data de modificação
No last close time settings. Sem definições de tempo de fecho
Ticket last close Ticket fechado
Ticket last close between Ticket fechado entre