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If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer user).
Customer User Default Groups:
Manage Customer User-Service Relations
Filter for services
Would you like to benefit from additional dynamic field types for businesses? Upgrade to %s to get access to the following field types:
Use external databases as configurable data sources for this dynamic field.
Web service
External web services can be configured as data sources for this dynamic field.
Contact with data
This feature allows to add (multiple) contacts with data to tickets.
To add a new field, select the field type from one of the object's list, the object defines the boundary of the field and it can't be changed after the field creation.
This field is required, and the value should be alphabetic and numeric characters only.
Must be unique and only accept alphabetic and numeric characters.
Changing this value will require manual changes in the system.
This is the name to be shown on the screens where the field is active.
This is the order in which this field will be shown on the screens where is active.
Is not possible to invalidate this entry, all config settings have to be changed beforehand.
This field is protected and can't be deleted.
This dynamic field is used in the following config settings:
The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).