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Event Triggers
List of all configured events
Delete this event Apagar este evento
Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
Do you really want to delete this event trigger?
Add Event Trigger
To add a new event select the event object and event name
Select Tickets Selecionar Tickets
(e. g. 10*5155 or 105658*) (ex., 10*5155 ou 105658*)
(e. g. 234321) (ex., 234321)
Customer user ID ID de cliente
(e. g. U5150) (ex., U5150)
Fulltext-search in article (e. g. "Mar*in" or "Baue*"). Pesquisa em texto integral do artigo (ex. "Mar*in" ou "Baue*")
To Para
Cc Cc
Service Serviço
Service Level Agreement Acordo de Nível de Serviço
Queue Fila
State Estado