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Attributes of the recipient user for the notification
Additional recipient email addresses
An article will be created if the notification is sent to the customer or an additional email address.
Use this template to generate the complete email (only for HTML emails).
If signing key/certificate is missing
If encryption key/certificate is missing
Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields
Cloud Service Management
Currently support data is only shown in this system.
System Registration is disabled for your system. Please check your configuration.
System registration is a service of OTRS Group, which provides a lot of advantages!
Please note that the use of OTRS cloud services requires the system to be registered.
Here you can configure available cloud services that communicate securely with %s.
Available Cloud Services
Time Range
Show only communication logs created in specific time range.
Filter for Communications
In this screen you can see an overview about incoming and outgoing communications.
You can change the sort and order of the columns by clicking on the column header.
If you click on the different entries, you will get redirected to a detailed screen about the message.