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English Polish
Dynamic fields shown in the ticket search overview results screen of the customer interface.
Dynamic fields shown in the ticket search screen of the agent interface.
Dynamic fields shown in the ticket search screen of the customer interface.
Dynamic fields shown in the ticket small format overview screen of the agent interface.
Dynamic fields shown in the ticket zoom screen of the customer interface.
DynamicField backend registration.
Edit Customer Companies.
Email Resend
Email communication channel.
Enable highlighting queues based on ticket age.
Enable this if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.
Enables PGP support. When PGP support is enabled for signing and encrypting mail, it is HIGHLY recommended that the web server runs as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.
Enables fetch S/MIME from CustomerUser backend support.
Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!
Enables or disables the debug mode over frontend interface.
Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.
Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.
Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.
Enables ticket bulk action feature only for the listed groups.
Enables ticket responsible feature, to keep track of a specific ticket.