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Defines a filter to process the text in the articles, in order to highlight predefined keywords.
Defines a permission context for customer to group assignment.
Defines a regular expression that filters all email addresses that should not be used in the application.
Defines a sleep time in microseconds between tickets while they are been processed by a job.
Defines a useful module to load specific user options or to display news.
Defines all the languages that are available to the application. Specify only English names of languages here.
Defines all the languages that are available to the application. Specify only native names of languages here.
Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).
Defines all the parameters for this notification transport.
Defines an external link to the database of the customer (e.g. 'http://yourhost/customer.php?CID=[% Data.CustomerID %]' or '').
Defines an icon with link to the google map page of the current location in appointment edit screen.
Defines an overview module to show the address book view of a customer user list.
Defines available article actions for Chat articles.
Defines available article actions for Email articles.
Defines available article actions for Internal articles.
Defines available article actions for Phone articles.
Defines available article actions for invalid articles.
Defines available groups for the admin overview screen.
Defines chat communication channel.
Defines email communication channel.