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English Polish
Adds the permanent vacation days for the indicated calendar.
Adds the permanent vacation days.
Admin Area.
Admin area navigation for the agent interface.
Agent Customer Search
Agent Customer Search.
Agent User Search
Agent User Search.
Agent interface module to access CIC search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Agent interface module to access fulltext search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Agent interface module to access search profiles via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.
Agent interface notification module to see the number of locked tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Agent interface notification module to see the number of tickets an agent is responsible for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Agent interface notification module to see the number of tickets in My Services. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
AgentTicketZoom widget that displays a table of objects linked to the ticket.
AgentTicketZoom widget that displays customer information for the ticket in the side bar.
AgentTicketZoom widget that displays ticket data in the side bar.
All CustomerIDs of a customer user.