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Solution Min Time (affected by escalation configuration)
Solution Max Time (affected by escalation configuration)
Solution Working Time Average (affected by escalation configuration)
Solution Min Working Time (affected by escalation configuration)
Solution Max Working Time (affected by escalation configuration)
First Response Average (affected by escalation configuration)
First Response Min Time (affected by escalation configuration)
First Response Max Time (affected by escalation configuration)
First Response Working Time Average (affected by escalation configuration)
First Response Min Working Time (affected by escalation configuration)
First Response Max Working Time (affected by escalation configuration)
Number of Tickets (affected by escalation configuration)
Outdated Tables
Outdated tables were found in the database. These can be removed if empty.
This character set is not yet supported, please see https://bugs.otrs.org/show_bug.cgi?id=12361. Please convert your database to the character set 'utf8'.
There were tables found which do not have 'utf8' as charset.
Invalid Default Values
Tables with invalid default values were found. In order to fix it automatically, please run: bin/otrs.Console.pl Maint::Database::Check --repair
Table Storage Engine
NLS_LANG must be set to al32utf8 (e.g. GERMAN_GERMANY.AL32UTF8).