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Can't get Token from sever
State Type
Pending until time
Escalation - First Response Time
Escalation - Update Time
Escalation - Solution Time
Assigned to Customer User Login
unlimited
State Historic
State Type Historic
Historic Time Range
Last Changed
Solution Average
Solution Min Time
Solution Max Time
Solution Average (affected by escalation configuration)
Solution Min Time (affected by escalation configuration)
Solution Max Time (affected by escalation configuration)
Solution Working Time Average (affected by escalation configuration)
Solution Min Working Time (affected by escalation configuration)