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Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).
Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.
Defines the path and TTF-File to handle bold italic proportional font in PDF documents.
Defines the path and TTF-File to handle bold monospaced font in PDF documents.
Defines the path and TTF-File to handle bold proportional font in PDF documents.
Defines the path and TTF-File to handle italic monospaced font in PDF documents.
Defines the path and TTF-File to handle italic proportional font in PDF documents.
Defines the path and TTF-File to handle monospaced font in PDF documents.
Defines the path and TTF-File to handle proportional font in PDF documents.
Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.
Defines the path to PGP binary.
Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = '/var/lib/wwwrun';).
Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).
Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).
Defines the postmaster default queue.
Defines the priority in which the information is logged and presented.
Defines the recipient target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "System address" displays all system addresses) in the agent interface.
Defines the recipient target of the tickets ("Queue" shows all queues, "SystemAddress" shows only the queues which are assigned to system addresses) in the customer interface.
Defines the required permission to show a ticket in the escalation view of the agent interface.
Defines the search limit for the stats.