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Defines the height for the rich text editor component for this screen. Enter number (pixels) or percent value (relative).
Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).
Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket free text screen action, which gets used for ticket history.
Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.
Defines the history comment for this operation, which gets used for ticket history in the agent interface.
Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.
Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.
Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket free text screen action, which gets used for ticket history.
Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.