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English Dutch
SMS Added (Customer)
State Updated
Outgoing Answer
Service Updated
Link Added
Incoming Customer Email
Incoming Web Request
Priority Updated
Ticket Unlocked
Title Updated
Ticket Merged
Forwarded Message
Removed User Subscription
Time Accounted
System Request.
Incoming Follow-Up
Automatic Reply Sent
Automatic Reject Sent
Escalation Solution Time In Effect
Escalation Solution Time Stopped