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Ticket new note notification
Ticket queue update notification
You will receive a notification if a ticket is moved into one of your "My Queues".
Ticket pending reminder notification (locked)
Ticket pending reminder notification (unlocked)
Ticket escalation notification
Ticket escalation warning notification
Ticket service update notification
You will receive a notification if a ticket's service is changed to one of your "My Services".
Ticket email delivery failure notification
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