The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.
English Norwegian Bokmål
All default incoming tickets.
Automatic reply which will be sent out after a new ticket has been created.
Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").
Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").
Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").
Auto remove will be sent out after a customer removed the request.
default reply (after new ticket has been created)
default reject (after follow-up and rejected of a closed ticket)
default follow-up (after a ticket follow-up has been added)
default reject/new ticket created (after closed follow-up with new ticket creation)
Unclassified
tmp_lock
Ticket create notification
You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".
Ticket follow-up notification (unlocked)
Ticket follow-up notification (locked)
You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.
You will receive a notification as soon as a ticket owned by you is automatically unlocked.
Ticket owner update notification
Ticket responsible update notification